I just listened to the Mitch Kowalski episode and it was fantastic! I learned so much and it triggered lots of ideas about my law practice. I wish there were more podcasts with such good guests and such great questions. I’m definitely subscribing.
Legal Should Be Customer Service Oriented
10/03/2020
Patrickm2891
Love this podcast! My firm has devoted itself to evolving - working to always find better to meet client needs where they are - customer experience focus! Legal tends to follow a “we shall continue doing things this way because we have always done things this way” - a precedent based business plan. Consumers are now and will continue to demand better access and service. Love that this podcast shines a needed light on this - and inspires lawyers to be more innovative! We have no motivation to solve problems and overcome objections if we don’t go there, right?
Law firm operations explored
08/14/2020
Ccm68wh
I like the focus on improving the way we practice law.
Great source for innovative legal perspectives
08/28/2019
jackjackbrown
Have thorough enjoyed the podcast to date. With more and more “legal innovation” podcasts popping up, I was curious if there would be enough unique content to keep my interest from week to week, but Doing Law Differently has consistently delivered.