61 episodes

This is experience by design, a podcast that brings new perspectives to the experiences we have everyday. Does standing in line always have to suck? Why are airports so uncomfortable? What does it mean to be loyal to a brand? Why do you love being connected but dislike feeling tethered to your smart phone? Can we train people to care about the climate?

Join Sociologist Gary David and Anthropologist Adam Gamwell on an expedition to the frontiers of culture and business through the lens of human experience. We're here to make sense of the madness with leading psychologists, cognitive and social scientists, entrepreneurs, and business leaders.

Experience by Design Adam Gamwell, Gary David

    • Business
    • 4.8 • 5 Ratings

This is experience by design, a podcast that brings new perspectives to the experiences we have everyday. Does standing in line always have to suck? Why are airports so uncomfortable? What does it mean to be loyal to a brand? Why do you love being connected but dislike feeling tethered to your smart phone? Can we train people to care about the climate?

Join Sociologist Gary David and Anthropologist Adam Gamwell on an expedition to the frontiers of culture and business through the lens of human experience. We're here to make sense of the madness with leading psychologists, cognitive and social scientists, entrepreneurs, and business leaders.

    Frans Melissen and Sustainable Experience Design

    Frans Melissen and Sustainable Experience Design

    To recognize Earth Day 2022, Professor Frans Melissen visits the Experience by Design studios to discuss his perspectives on designing sustainable experiences, avoiding the "lock in," and systemic changes needed to reverse climatic catastrophe. While it might seem futile at times, Frans encourages ways large and small to start moving ourselves in a different direction in order to do better than "good enough."

    • 59 min
    Transformative Change and Organizational Experiences with Andy McDowell

    Transformative Change and Organizational Experiences with Andy McDowell

    Andy McDowell, of Generate Your Value, stops by the Experience by Design studios to talk about how self-transformation is the key to making transformative experiences. The mission of Andy's company is "to serve as a powerful catalyst for entrepreneurs to experience extraordinary success in business and life.” To help clients achieve this transformation, he applies organizational change and innovation strategies to individual lives. We talk about how going to and then leaving Boeing lead to his own realization of achieving individual change. We also chat about how it is hard to be heard within your own organization when trying to lead innovation and change initiatives. We finally talk about beards and man-grooming!

    • 1 hr 5 min
    Delivering Experiences, Not Services with Shelley Kimball

    Delivering Experiences, Not Services with Shelley Kimball

    On this episode of Experience by Design, we talk with Dr. Shelley Kimball formerly of the Military Family Advisory Network. We explore the impact that military service can have on families, and their need for support. We also discuss how using an experience design framework can lead to a changed mindset in how services should be delivered. Finally, we examine how they managed the copious amounts of qualitative data collected, and how that data was essential to understanding the meaning in those moments of connection.

    • 59 min
    Barry Borgerson and Challenging Your Certainties

    Barry Borgerson and Challenging Your Certainties

    Organizations used to be notable for their stability. But we don’t live in a world that is predictable and stable. As the saying goes, change is the only constant, and if we aren’t willing to change, then we may be on the path to irrelevance. Barry Borgerson has been helping organizations see and make the changes they needed to make for some time. We chat with Barry about his 2Selfs framework, and helping organizations and clients make change possible. A great conversation for anyone who want to change, but feels stuck in trying to make it happen.

    • 1 hr 3 min
    Designing for a Difference with Eleni Stathoulis

    Designing for a Difference with Eleni Stathoulis

    Design inherently makes a difference, whether we plan on it or not. Design will impact the world through its every existence. The question becomes how to design for good. Eleni Stathoulis, Principal in Design at Mad*Pow joins us in the Experience by Design studios to talk about her approach to designing to make a difference and improve people's lives. The key is to keep people in mind and make decisions with them at the center. We explore these points, and how to create that impact regardless of the context for which you are designing.

    • 1 hr 1 min
    Radical Product Design with Radhika Dutt

    Radical Product Design with Radhika Dutt

    We welcome Radhika Dutt to the Experience by Design studio to discuss her new book "Radical Product Thinking." We explore what radical product thinking and design means, and how it differs from traditional design thinking. Radhika shares her experiences as an entrepreneur, world traveler, speaker of multiple languages, and advisor to governments. Based on her work, she gives us great approaches to take new directions in the new year.

    • 1 hr 1 min

Customer Reviews

4.8 out of 5
5 Ratings

5 Ratings

LTY1707 ,

So fun

Adam and Gary are incrdible. It's as if they were sitting on a bunch of couches comfortably talking about important topics with inspiring guests. They really take the time to get to know each guest and help pull out the teachable moments that will resonate with their listners. I highly recommend this show.

howardtnyc ,

Filled with actionable advice and tips

You can learn so much about designing great experiences from their wide variety of guests from different industries. Definitely a must-listen!

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