Finding Our Way Jesse James Garrett and Peter Merholz

In this episode, Peter and Jesse speak with Daniela Jorge, Chief Design Officer at PayPal, about vision, delivering on an end-to-end customer experience, growing and developing the next generation of leaders, taking advantage of design skills such as facilitation, and what she's learned from working in more traditional companies.

In this episode, Jesse and Peter speak with Rachel Kobetz, Global Head of Design for Expedia Group, about how at the core of her role is organizational transformation, how intentionality is at the core of every action, and the importance of relationship and communications in all directions.

In this episode, Jesse and Peter are joined by Greg Petroff, Chief Design Officer at Cisco Secure, and former design executive at GE, ServiceNow, and Compass, who shares with us his experiences in elevating Design's voice in the product development process, the importance of partnership, relationship, and communication, and why he's hopeful for Design continued influence and impact.

Kaaren Hanson, Chief Design Officer at Chase Bank, joins Peter and Jesse to discuss her approach to being a design executive, including what components need to be in place for success, how she coaches her teams, what she's learned to do (and not do), and how she navigates idealism and pragmatism.

In this episode, Katrina Alcorn, General Manager for IBM Design, joins Peter and Jesse to uncover various aspects of being a design executive, including where to spend your time and energy, how to maintain culture and cohesion at scale, and the importance of showing compassion for yourself.

(This is our last episode for a couple months. Talk to you in August!)
In this episode, Jesse and Peter field questions from listeners, which lead to a range of discussions, including leading in immature organizations, the power of playing politics, overcoming imposter syndrome, and developing a self-reflective leadership practice.