Fracture

Cindy Wagman

You've been the person your organization couldn't function without. You've trained the people who got promoted past you. You've watched a consultant walk in and bill $12K for a strategy you could have written in your sleep. Fracture is the podcast for nonprofit professionals who are done building other people's organizations - and ready to build their own Fractional Consulting practice. We're talking 3 anchor clients. 6-figure income. 12-month retainers that give you stability without a boss. A consulting business built around your expertise, your terms, and your life. All the while serving the nonprofit organizations you love and built your career around. Hosted by Cindy Wagman - founder of the Nonprofit Fractionals Network and former in-house fundraiser turned consultant - each episode cuts through the noise on what fractional consulting in the nonprofit sector actually looks like. The model. The money. The clients. The parts nobody wants to say out loud in a LinkedIn post. No hustle-culture nonsense. No bro-marketing. Just real talk from someone who built a six-figure fractional practice and then helped 100+ nonprofit professionals do the same. New episodes every other week. Hit subscribe.

  1. 1d ago

    13: Getting Paid On Time - Grace Tabib

    An unpaid invoice hits differently than a late bill. Grace Tabib, founder of DUPAY, knows that firsthand - she left a law firm offer to return to nonprofit work, then went three months unpaid on a role she still loved. That experience became a business built on recovering unpaid invoices for freelancers, fractionals, and founders. In this conversation, Grace and Cindy break down why late nonprofit payments are almost always admin delays rather than malice, what a solid fractional contract needs to spell out from day one, and how to send a payment reminder that stays professional without feeling cold. They also get into the harder cases: when a client goes quiet, when the money genuinely isn't there, and when it's time to stop chasing an invoice yourself. Key Takeaways Most late nonprofit payments come from admin delays, not bad faith - missing approvals, absent signers, or invoices routed to the wrong inbox.A contract should spell out payment terms, approval steps, and timelines before work starts, even with a client you already know well.Reminders work best sent early and often - the first one the day payment is due, not weeks later.Keep reminders professional, not personal - lead with the invoice number and due date, not the relationship.If a client goes unresponsive after repeated professional outreach, it's reasonable to hand the collection to a third party rather than keep spending your own time and energy on it. Guest Bio Grace Tabib is the founder and head of advocacy at DUPAY, a platform that protects income and recovers unpaid invoices for freelancers, fractionals, and small businesses. She is a lawyer with her own history of unpaid nonprofit work, which shaped DUPAY's mission to help people get paid for work they've already done. Resources + Links DUPAY Connect with Grace Website | LinkedIn Fracture is for nonprofit professionals who refuse to choose between doing good work and having a good life. Hosted by Cindy Wagman, founder of the Nonprofit Fractionals Network, it's real talk on building a fractional consulting business that actually pays - and still matters. Subscribe to Fracture | Join the OS

    13: Getting Paid On Time  - Grace Tabib
  2. Oct 1

    12: Fit Check: Having Fun as a Fractional - Jocelyn Helland

    Before Jocelyn Helland was a fractional consultant, she was Cindy's client. In 2018, as an executive director in Toronto, she brought Cindy's team in to shore up a fundraising department in crisis - and watched, up close, what "done for you" fundraising could look like. Years later, Jocelyn left the ED chair and built her own fractional practice. She refuses to niche into one function, running fundraising and interim leadership engagements at once, and she's learned to tell the difference between a genuine red flag and a client who simply doesn't understand fractional support yet. She also talks candidly about walking away from a relationship that had good bones but the wrong fit - and why protecting that decision protected her reputation. Key Takeaways Fractional doesn't require a niche - Jocelyn runs fundraising and interim ED engagements side by side because the range keeps her sharp.Fit matters more than budget. Anxiety before every meeting is a clearer red flag than a mismatched invoice.A red flag and an uninformed client aren't the same thing - coachable organizations just need the model explained.Trust is the deliverable. The best fractional clients let go of oversight and let the expertise work.Reputation outlasts any single contract. Ending a mismatched engagement well protects future referrals. Guest Bio Jocelyn Helland is the founder of Jocelyn Helland Consulting, offering fractional fundraising and interim executive leadership to small and mid-sized nonprofits. She spent over two decades in-house, including as an executive director, before building a fractional practice on her own terms. Resources + Links Jocelyn Helland Consulting Connect with Jocelyn Website | LinkedIn Fracture is for nonprofit professionals who refuse to choose between doing good work and having a good life. Hosted by Cindy Wagman, founder of the Nonprofit Fractionals Network, it's real talk on building a fractional consulting business that actually pays - and still matters. Subscribe to Fracture | Join the OS

    12: Fit Check: Having Fun as a Fractional - Jocelyn Helland
  3. Sep 24

    11: Selling to Nonprofits When Budgets Are Especially Tight - Holly Rustick

    In early 2025, one of Holly Rustick's students lost $100,000 in contracts in a single week. Holly has been writing grants for more than 20 years and has run Grant Writing & Funding through five US administrations, the 2008 recession, COVID, and 2025. In this conversation with Cindy, Holly breaks down what her students' experience shows about how the sector is buying right now, how to reposition your services when the market tightens, and why the consultants who are thriving got serious about the business side. Key Takeaways Grant funding dropped in Holly's programs in 2025, but her students' business revenue went up. Nonprofits are still buying - the form has changed, not the demand.Repositioning from "grant writer" to "grant strategist" changes what you offer, how you price it, and what results you can promise.The Minimum Valuable Product framework: what is the minimum scope of work that gets the client the result they actually need? Cut the extras.Credit-based retainer systems give clients flexibility without costing you recurring revenue.Before every sales call, write down every objection you think might come up - then write how you'd respond. Guest Bio Holly Rustick is a grant writing strategist with more than 20 years of experience and founder of Grant Writing & Funding. Her students have collectively won over $225 million in grants and generated $4+ million in business revenue. She hosts the #1 ranked grant writing podcast in the world. Resources + Links Grant Writing & FundingGrant Writing & Funding PodcastNFN OS Program Connect with Holly Website | LinkedIn --- Fracture is for nonprofit professionals who refuse to choose between doing good work and having a good life. Hosted by Cindy Wagman, founder of the Nonprofit Fractionals Network, it's real talk on building a fractional consulting business that actually pays - and still matters. Subscribe to Fracture | Join the OS

    11: Selling to Nonprofits When Budgets Are Especially Tight - Holly Rustick
  4. Sep 17

    E10: Using AI as a Consultant Without Losing Client Trust - Valerie Ehrlich

    Episode Summary Your clients are starting to ask about AI - and some have policies banning contractor use. Valerie Ehrlich, PhD has spent her career at the intersection of learning, evaluation, and organisational strategy, and now focuses on what responsible AI adoption actually looks like in the social sector. In this conversation, she and Cindy get into the questions nonprofit consultants are actually facing: what to say when a client asks whether you use AI, how to think about data privacy, and why the most effective AI users are critical thinkers - not early adopters. Key Takeaways Consultants need to decide whether they'll be proactive or reactive about AI disclosure. Getting caught off guard when a client asks is not an option.Separate client-facing AI use from backend use. Both are acceptable - but they require different levels of disclosure.Pay for AI tools rather than using free versions. Free tools often monetise your data. Read the terms of service.Never record a client conversation without consent. Even if it's technically legal, it's a trust issue.A consultant's deep sector knowledge produces better AI output than someone without it. That's an argument for your value, not against it. Guest Bio Valerie Ehrlich, PhD is the founder of Mission Bloom, supporting mission-driven organisations in learning, evaluation, and AI adoption. She also writes The Bloom Shift, a Substack newsletter on responsible AI in the nonprofit sector. Resources + Links Mission BloomThe Bloom Shift on SubstackNFN OS Program Connect with Valerie Website | LinkedIn --- Fracture is for nonprofit professionals who refuse to choose between doing good work and having a good life. Hosted by Cindy Wagman, founder of the Nonprofit Fractionals Network, it's real talk on building a fractional consulting business that actually pays - and still matters. Subscribe to Fracture | Join the OS

    E10: Using AI as a Consultant Without Losing Client Trust - Valerie Ehrlich
  5. Sep 10

    E9: Generalists Are the Glue: Building a Consulting Portfolio - Kelsi Kriitmaa

    Kelsi Kriitmaa spent 25 years across the UN, global NGOs, and private sector consulting before building what she calls a portfolio career - multiple revenue streams, multiple professional identities. In this conversation, Kelsi and Cindy map out how the portfolio model actually works: relationship-first business development, why generalists are undervalued, and why seasons of life matter more than long-term plans. Key Takeaways A portfolio career means multiple revenue streams and professional identities - not just one consulting client.Business development in the social impact sector is relationship-first. Mass marketing tactics won't get you clients here.Generalists are undervalued and essential. Niching too early means missing the market.Build for now, not forever. What you need from your business in year one is different from year three.No in-house role is as safe as it used to be. Portfolio careers give you more options, not fewer. Guest Bio Kelsi Kriitmaa, PhD is a social impact coach and consultant with 25 years of experience across the UN, global NGOs, and private sector consulting. She founded Kriitmaa Coaching & Consulting, holds an ICF accreditation, and has a PhD in Epidemiology. Resources + Links Kriitmaa Coaching & ConsultingPortfolio Career Playbook on Maven - search "Kriitmaa Portfolio Career Playbook"BridgeSpan Group article on generalists: [URL to confirm with guest]NFN OS Program Connect with Kelsi Website | LinkedIn --- Fracture is for nonprofit professionals who refuse to choose between doing good work and having a good life. Hosted by Cindy Wagman, founder of the Nonprofit Fractionals Network, it's real talk on building a fractional consulting business that actually pays - and still matters. Subscribe to Fracture | Join the OS

    E9: Generalists Are the Glue: Building a Consulting Portfolio - Kelsi Kriitmaa
  6. Sep 3

    E8: What 4,000 Executive Directors Are Actually Telling Us - Greg Harrell-Edge

    Greg Harrell-Edge ran CoachArt, a nonprofit matching kids with serious illness to volunteers who teach arts and athletics. When he arrived, every new match took over seven hours of staff time. They built an app. That time dropped to under seven minutes. They quintupled matches made and went national during COVID. But Greg's most useful story isn't the win - it's the mistake. Month two, they hired a full-time CTO. A year in, the development agency said the CTO didn't need to attend meetings anymore. Greg realised in real time: what they'd needed was a fractional. Key Takeaways The nonprofit sector is in evolution, not crisis. Organizations doing things differently right now have real advantages - the fractional model is one of them.EDs are drowning in silver bullets. Position yourself as the person who helps them put it all together, not as another fix.The EDs most ready for fractional work think long-term, focus on impact metrics, and show up with cautious optimism. Guest Bio Greg Harrell-Edge is the Founder and Executive Director of the Proimpact Project, a free nonprofit community helping EDs lead future-ready organizations. A second-generation nonprofit leader, he previously served as ED of CoachArt and hosts the Proimpact Podcast. Resources + Links Proimpact ProjectProimpact ED HiveProimpact PodcastCoachArtNonprofit Fractionals NetworkNFN OS Program Connect with Greg Website | LinkedIn --- Fracture is for nonprofit professionals who refuse to choose between doing good work and having a good life. Hosted by Cindy Wagman, founder of the Nonprofit Fractionals Network, it's real talk on building a fractional consulting business that actually pays - and still matters. Subscribe to Fracture | Join the OS

    E8: What 4,000 Executive Directors Are Actually Telling Us - Greg Harrell-Edge
  7. Aug 27

    E7: Your Client Load and the Bell Curve Nobody Talks About - Tracey van Marcke

    Tracey van Marcke didn't set out to build a fractional COO business. During COVID, her network kept asking "while you're looking, could you help with X?" After the third conversation, something clicked. Five years later, TvM Impact Consulting supports nonprofit CEOs and executive directors as their "right-hand executive" - an operational partner who's been on the other side of that desk and can carry some of the weight. Key Takeaways Your client is always the person - the CEO or ED - not the nonprofit itself. Serve the human and the organisation follows.A prospective client who bad-mouths a previous consultant is a clear red flag. If they'll say it about them, they'll say it about you.Project work is a legitimate entry point into long-term retainer relationships. Use it strategically.Three to four clients is a sustainable sweet spot - the right number depends on the type of work, not just hours.The timing of fractional work always finds a way to work out. Build your pipeline and trust the process. Guest Bio Tracey van Marcke is the Founder and Principal of TvM Impact Consulting, LLC, a fractional COO practice serving nonprofit CEOs and EDs. A former nonprofit CEO herself, she's been doing this work for five years and was a 2023 NAWBO Richmond Women of Excellence Award Finalist. Resources + Links TvM Impact ConsultingNonprofit Fractionals NetworkNFN OS Program Connect with Tracey Website | LinkedIn --- Fracture is for nonprofit professionals who refuse to choose between doing good work and having a good life. Hosted by Cindy Wagman, founder of the Nonprofit Fractionals Network, it's real talk on building a fractional consulting business that actually pays - and still matters. Subscribe to Fracture | Join the OS

    E7: Your Client Load and the Bell Curve Nobody Talks About - Tracey van Marcke
  8. Aug 20

    E6: Stop Perfecting Your Logo - Christine Lieu-Guzauskas

    Most fractionals get stuck on branding two ways: ignore it entirely, or lose weeks in a logo spiral before landing a client. Christine Lieu-Guzauskas, founder of CL Designs, has a sharper framework. Key Takeaways Branding has three layers: internal (positioning), external (visuals), and experiential (client journey). Most consultants skip the first and underfund the third.Start visual brand research on Pinterest. Set a timer, collect without judgment, and let patterns emerge.Your brand evolves with you - five iterations in ten years isn't inconsistency, it's a growing business.Client experience isn't just onboarding gifts. It's frictionless booking, transparent pricing, and asking how clients like to celebrate before you send a goodbye present. Guest Bio Christine Lieu-Guzauskas is the founder of CL Designs, an award-winning Toronto design boutique specialising in the nonprofit sector. She helps consultants build cohesive brands - from visual identity to client experience - and hosts the Brand Party podcast. Resources + Links CL Designs: https://www.christineldesigns.comBrand Party PodcastApple PodcastsSpotifyChristine on InstagramHandwryttenSugarWish Connect with Christine: Website | LinkedIn Fracture is for nonprofit professionals who refuse to choose between doing good work and having a good life. Hosted by Cindy Wagman, founder of the Nonprofit Fractionals Network, it's real talk on building a fractional consulting business that actually pays - and still matters. Subscribe to Fracture | Join the OS

    E6: Stop Perfecting Your Logo - Christine  Lieu-Guzauskas

Ratings & Reviews

5
out of 5
5 Ratings

About

You've been the person your organization couldn't function without. You've trained the people who got promoted past you. You've watched a consultant walk in and bill $12K for a strategy you could have written in your sleep. Fracture is the podcast for nonprofit professionals who are done building other people's organizations - and ready to build their own Fractional Consulting practice. We're talking 3 anchor clients. 6-figure income. 12-month retainers that give you stability without a boss. A consulting business built around your expertise, your terms, and your life. All the while serving the nonprofit organizations you love and built your career around. Hosted by Cindy Wagman - founder of the Nonprofit Fractionals Network and former in-house fundraiser turned consultant - each episode cuts through the noise on what fractional consulting in the nonprofit sector actually looks like. The model. The money. The clients. The parts nobody wants to say out loud in a LinkedIn post. No hustle-culture nonsense. No bro-marketing. Just real talk from someone who built a six-figure fractional practice and then helped 100+ nonprofit professionals do the same. New episodes every other week. Hit subscribe.

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