The Fraud Boxer Podcast

Jordan Harris

Fraud Boxer is a podcast dedicated to fraud prevention, payments, and cybersecurity professionals and their industry. Jordan Harris hosts conversations, with his co-hosts Cambria Valente on ”Fraud Focus” and Jacqueline Chilton on ”Payments Corner,” on relevant topics for people in the industry and interview guests from merchants and solution providers to provide insights into a constantly evolving technical space!

  1. Jun 15 ·  Video

    The Dark Web’s Biggest Secret: Why Traditional Fraud Tools Simply Don't Work Anymore

    "Fraudsters move upstream... We aimed all of our fraud prevention at the checkout. Where did they go? Upstream to the account access."   Ever wonder how cybercriminals manage to stay one step ahead of digital security? In this episode, Alexander Hall from ⁠IPQS⁠ takes you behind the scenes while we were at the Safeguard Conference in Colorado.   Many businesses focus all their security energy purely on the final checkout page, but the threat landscape is shifting fast. We talk about the hidden traps currently being set across the internet, why traditional security scores often miss the big picture, and how the industry is fighting back. If you want to know how your data is being targeted—and the clever network setups being used to stop attackers before they ever reach a real user—this conversation is a must-watch.   Whether you run an online business, work in tech, or just want to understand how the underground economy works, this interview offers a fascinating look into the future of online safety.   Checkout ou IPQS here: ⁠https://www.ipqualityscore.com⁠   --------------------------------------------   ➡️ Did you catch the biggest takeaway from our IPQS interview? Fraudsters have moved upstream. They aren’t just hitting your checkout page anymore; they are targeting user accounts, deploying human-like bots, and exploiting stolen identities long before a payment is ever made—meaning that if you rely on traditional post-transaction chargeback data, you are already 90 days too late.   That is where IPQS comes in (⁠www.ipqualityscore.com⁠). Trusted by Fortune 500 companies, IPQS uses a global network of over 10,000 live dark web honeypots and real-time Fraud Fusion™ technology to instantly flag account takeovers, malicious residential proxies, and sophisticated botnets before the damage is done. With fully customizable dashboard risk sliders, you can easily adjust your scoring models for IP reputation, device fingerprinting, and email age based exactly on your business needs. Stop chasing chargebacks and start stopping bad actors on Day 1—visit ⁠www.ipqualityscore.com⁠ today to protect your platform!   --------------------------------------------   "Stolen identities are being used to create businesses, and I personally cannot imagine a level higher than that."   --------------------------------------------   Inquiries: sponsorships@fraudboxer.com   --------------------------------------------   #fraudprevention #cybersecurity #digitalsecurity #onlinefraud #cyberattacks #identitytheft #dataprotection #secureaccount #safeguard #techtrends #cybercrime #phishingscams #dataprivacy #internetsafety #riskmanagement #threatdetection #networksecurity #ecommercesafety #frauddetection #hackers #onlinesafety #businesssecurity #securitytrends #infosec #scamprevention #digitaldefense #cyberdefense #fraudfighters #hackprevention #datasecurity #onlinebusiness #cybersecurityawareness #techsecurity #accountsecurity #fraudmanagement #identityprotection #privacyprotection #cyberthreats #onlinesecurity #businessprotection #fraudrisk #securitystrategy #cyberrisk #safeguardconference #itsecurity #corporatecard #muleaccount #accounttakeover #digitalfraud #fraudtrends

    37 min
  2. Jun 9 ·  Video

    Your Customer Just Filed a Chargeback… And Took the Product Too!

    "Something which is really nice with Visa is that for every problem that they create, they have a solution for it, but you just need to pay for it..."   What happens when an impromptu honeymoon scroll on Instagram leads to a complete career pivot into the world of fraud prevention? In this episode of Fraud Boxer, Jordan Harris sits down with Ben Herut, Chief of Staff at Chargeflow, to unpack the complex, fast-moving ecosystem of payment risk and dispute resolution. From the hidden operational burdens that merchants face during a chargeback surge to the psychological toll of fighting friendly fraud, this conversation breaks down why traditional methods just aren't cutting it anymore. If you've ever wondered how major financial shifts correlate directly to a rise in payment disputes, Ben's inside look from both the issuer and acquirer sides provides a rare, dual-perspective view of the industry.   The core of the discussion centers around the evolution of Visa's Compelling Evidence rule, shifting from its original framework to the newly updated standards. Jordan and Ben debate the strict timelines merchants now have to navigate, the nuances of cross-merchant and cross-acquirer data tracking, and how the massive looming shadow of the Visa Acquiring Monitoring Program (VAMP) changes the math for ecommerce businesses. Instead of relying on generic tech hype, the episode explores how actual data science, real-time intelligence, and post-payment risk modeling can save a business from losing both its revenue and its physical products. Stick around until the end to hear predictions on agentic commerce, changing network protocols, and how modern banking apps have made it almost too easy for good customers to act bad.   V I D E O S T O W A T C H N E X T :   How MAG is helping merchants fight back: https://youtu.be/TKMyDL6ydiI   Why do your sales skills suck? https://youtu.be/JLMqz0ls4gU   --------------------------------------------   🛡️ A massive thank you to today’s sponsor, Incognia! IP addresses are constantly rotating, masked by VPNs, or spoofed by fraudsters, leaving fraud and risk teams completely in the dark about web traffic. Incognia’s Verified IP Location fixes this. Instead of relying on outdated ISP records, Incognia infers IP locations dynamically using real-world device observations to give you a live, unmaskable location layer for every single web session.   Catch ATOs from unexpected regions and stop VPN spoofing without hurting your good users.   Learn exactly where your web traffic is actually coming from here: https://hubs.li/Q04hKHN30   --------------------------------------------   "Anytime that you see a surge of chargebacks, you could correlate it to a financial event in a person's life..."   --------------------------------------------   Inquiries: sponsorships@fraudboxer.com   --------------------------------------------   #FraudBoxer #Chargeflow #FraudPrevention #FriendlyFraud #ChargebackManagement #ChargebackMitigation #PaymentFraud #EcommerceFraud #FraudDetection #RiskManagement #DisputeResolution #ChargebackDefense #FirstPartyFraud #CompellingEvidence #CE30 #VisaRules #VAMP #VisaAcquiringMonitoringProgram #MastercardRules #MerchantCompliance #3DSecure #OrderInsight #EcommerceBusiness #OnlineRetail #MerchantServices #EcommerceTips #BusinessOperations #RetailTech #SubscriptionBusiness #PhysicalGoods #RevenueRecovery #ProfitMargins #Fintech #PaymentProcessing #PaymentGateway #Acquirer #MerchantAccount #DigitalPayments #FintechTrends #PaymentOrchestration #CardNotPresent #BNPL #DataScience #MachineLearning #AgenticCommerce #TechInBusiness #PredictiveAnalytics #DataIntelligence #BusinessHacks #RetailProblems #EntrepreneurLife #InsideTheIndustry

    45 min
  3. May 11 ·  Video

    Think You Can’t Be Scammed? Think Again. (The New AI Reality)

    "We’re well past the point of just saying, 'We’re going to write killer rules and be fast.' We’re in a different space now—it’s time to grow."   Ever wonder how the digital cat-and-mouse game has changed since the early days of the internet? In this episode of Fraud Boxer, host Jordan Harris sits down with Seth Ruden from ⁠Transmit Security⁠ to pull back the curtain on the evolution of cybercrime. From the "wild west" of manual list scrubbing and high-stakes bank breaches to the modern era of automated identity theft, they explore why the old ways of catching bad guys are dead. You’ll learn why modern security is shifting "left"—stopping the threat at the front door before a single dollar ever moves.   The conversation takes a deep dive into the next frontier of risk: Agentic AI and the rise of sophisticated social engineering. Seth breaks down the "Australian Model" that's actually winning the war on scams and explains why your digital identity is the most valuable currency you own. Whether you’re curious about how AI "cockroaches" operate or want to know how banks are using predictive intent to shield customers from romance and investment scams, this episode is a masterclass in staying one step ahead of the code   --------------------------------------------   ➡️ Special thanks to Incognia for making this episode possible and providing the cutting-edge technology needed to ground digital identity in the physical world. To learn more about how they utilize persistent device IDs to stay ahead of sophisticated evasion tactics like app reinstalls and factory resets, visit ⁠https://www.incognia.com/blog/incognias-network-graph-persistent-device-id-for-faster-fraud-investigations⁠   --------------------------------------------   "Is fraud just, at its core, an identity problem?"   --------------------------------------------   #CyberSecurity #FinTech #IdentityAccessManagement #FraudPrevention #AI #Infosec #DigitalIdentity #FraudDetection #TechTalk #IAM #Siam #FraudRisk #SocialEngineering #AccountTakeover #ATO #ScamAlert #OnlineSafety #Authentication #ZeroTrust #TransactionSecurity #CyberCrime #RiskManagement #DataProtection #FraudSquad #CyberResilience #IdentityTheft #AgenticAI #MachineLearning #GenAI #FutureOfTech #AIforGood #PredictiveAnalytics #Automation #AIsafety #SmartSecurity #TechInnovation #AIStrategy #BankingSecurity #EcommerceFraud #FinServ #CyberAwareness #DigitalTransformation #OpenBanking #CustomerExperience #IdentitySecurity #PaymentSecurity #AustraliaTech #CyberStrategy #TransmitSecurity

    50 min
  4. How Major Retailers are Winning the Payments War

    Apr 27 ·  Video

    How Major Retailers are Winning the Payments War

    "In the end, we’re all trying to make a better way for consumers to shop. We want those transactions to be completed in the most easy, efficient manner possible." Unlock the secrets of the payments industry as John Drechny, CEO of the Merchant Advisory Group (MAG), joins the show to share how collaboration between major retailers drives massive innovation. From the surprising origin story of how Walmart and other giants teamed up to form their own advocacy powerhouse to the real-world impact of eliminating antiquated chargeback rules, this conversation explores how merchants are finally getting a seat at the table with networks and legislators. You will discover how collective influence is shaping the future of AI in retail, the push for faster payment competition like FedNow, and why the simple act of networking can solve the most complex technical hurdles. Whether you are a seasoned professional or new to the space, this episode provides an insider look at how the MAG is simplifying the consumer shopping experience and advocating for a more efficient global marketplace.   Links from the video:   Merchant Advisory Group (MAG) - https://www.merchantadvisorygroup.org   John Drechny - https://www.linkedin.com/in/john-drechny-480b962   --------------------------------------------   ➡️ Special thanks to Incognia for making this episode possbile and providing the cutting-edge technology needed to ground digital identity in the physical world. To learn more about how they utilize persistent device IDs to stay ahead of sophisticated evasion tactics like app reinstalls and factory resets, visit https://www.incognia.com/blog/incognias-network-graph-persistent-device-id-for-faster-fraud-investigations

    29 min
  5. What Happens in Vegas... Stays in Your Risk Strategy: The Biggest Bombshells from MRC 2026!

    Apr 13 ·  Video

    What Happens in Vegas... Stays in Your Risk Strategy: The Biggest Bombshells from MRC 2026!

    "The great thing about the MRC is the way merchants come together to talk about the real issues of fraud and risk in an environment where they’re not competing with each other."   In this episode of the Payments Corner Jacqueline and Jordan step into the future of fraud prevention with this deep dive into the highlights of MRC Vegas 2026, where industry leaders tackle the explosive rise of Agentic AI and its impact on digital commerce. This episode goes beyond the hype to explore the critical shift from viewing fraud as a purely payments-based problem to recognizing it as an intricate challenge of identity and permissioning. Discover how top merchants are collaborating to dismantle sophisticated "Liar Buyer" schemes and organized fraud rings that utilize "Fraud-as-a-Service" tools to scale policy abuse at an alarming rate. From the nuances of global payment strategies to the strategic implementation of passkeys and AI-driven operations, this discussion reveals the actionable insights needed to protect your platform while maintaining a seamless user experience for good customers.   Special thanks to ⁠Incognia⁠ for sponsoring this episode and providing the cutting-edge technology needed to ground digital identity in the physical world. To learn more about how they utilize persistent device IDs to stay ahead of sophisticated evasion tactics like app reinstalls and factory resets, visit ⁠https://www.incognia.com/blog/incognias-network-graph-persistent-device-id-for-faster-fraud-investigations

    51 min
  6. Why Your "Secure" Account is a Fraudster’s Playground (Live at the Incognia Booth!)

    Mar 25 ·  Bonus Video

    Why Your "Secure" Account is a Fraudster’s Playground (Live at the Incognia Booth!)

    Visit ⁠https://www.incognia.com/fraudboxer⁠ to request a free vulnerability test   In this special episode filmed live at MRC 2026 in Las Vegas, Jordan sits down with Andre Ferraz, CEO of Incognia, and Steven Coates, Ticketmaster's Director of Global Fraud Prevention, to dissect the evolving landscape of Account Takeover (ATO) attacks. The discussion centers on how modern ATOs have shifted from simple credential theft to sophisticated schemes where the account itself holds more value than a stolen credit card. You will learn why traditional security measures like SMS-based 2FA are increasingly vulnerable to SIM swapping and phishing, and how grounding digital identity in physical location behavior can provide a 99.9% accurate, frictionless authentication experience. By leveraging "smart friction" and indoor location intelligence, platforms can effectively distinguish between a legitimate user setting up a new device and a professional fraudster, ultimately reducing ATO rates to zero.   Ready to see where your own mobile application might be vulnerable to these sophisticated attacks? Visit https://www.incognia.com/fraudboxer to request a free vulnerability test and discover the hidden gaps in your current security stack. Whether you are battling organized device farms or looking to reduce user friction, this expert assessment will help you stay one step ahead of the fraudsters.   Steven Coats: https://www.linkedin.com/in/steven-coats-32b19b57/ André Ferraz: https://www.linkedin.com/in/andreferraz/

    30 min
5
out of 5
10 Ratings

About

Fraud Boxer is a podcast dedicated to fraud prevention, payments, and cybersecurity professionals and their industry. Jordan Harris hosts conversations, with his co-hosts Cambria Valente on ”Fraud Focus” and Jacqueline Chilton on ”Payments Corner,” on relevant topics for people in the industry and interview guests from merchants and solution providers to provide insights into a constantly evolving technical space!