111 episodes

If you work in online fraud prevention, chances are you've caught the "bug". The bug that makes you passionate about identifying & preventing cybercriminals from getting away with stealing from your company, or your client's companies. Most people who have made cyber-fraud their career have the perfect balance of analytical and social skills, a strong sense of justice and the curiosity that will drive you to go down every path of information until you "crack the case".

Just like sociology is the study of social behavior, and psychology is the study of human behavior, Fraudology is the science and study of fraud.

On the Fraudology podcast, long-time online fraud expert, Karisse Hendrick will dive into all areas of Fraudology from the perspective of a fraud-fighter. With guests ranging from former cybercriminals to fraud-fighters at Fortune 500 companies to law enforcement and others, you will no doubt be entertained, while learning a lot about fraud & other forms of abuse prevention!

Subscribe to be alerted when a new episode is out and please rate & review where you can, to help others find this new & unique podcast!

Fraudology Podcast Rolled Up Podcast Network

    • Business
    • 4.9 • 18 Ratings

If you work in online fraud prevention, chances are you've caught the "bug". The bug that makes you passionate about identifying & preventing cybercriminals from getting away with stealing from your company, or your client's companies. Most people who have made cyber-fraud their career have the perfect balance of analytical and social skills, a strong sense of justice and the curiosity that will drive you to go down every path of information until you "crack the case".

Just like sociology is the study of social behavior, and psychology is the study of human behavior, Fraudology is the science and study of fraud.

On the Fraudology podcast, long-time online fraud expert, Karisse Hendrick will dive into all areas of Fraudology from the perspective of a fraud-fighter. With guests ranging from former cybercriminals to fraud-fighters at Fortune 500 companies to law enforcement and others, you will no doubt be entertained, while learning a lot about fraud & other forms of abuse prevention!

Subscribe to be alerted when a new episode is out and please rate & review where you can, to help others find this new & unique podcast!

    Learning From the Past; Preparing For the Future w/ Robert Capps

    Learning From the Past; Preparing For the Future w/ Robert Capps

    Fraudology is presented by https://seon.io/ (SEON).
    Robert Capps joins Karisse for what was going to be an "ask us anything" episode. But, based on the tenor of the questions we received, and the overall state of the tech world, they end up talking about the uncertainty many fraud-fighters and other industries in tech are consumed with.
    Why is this time different than the last recession? And why are we seeing some of our peers being laid off when we all know online fraud is growing and changing quickly?
    Robert shares that he has survived many downturns and provides advice to those in the space who were laid off, feeling job insecurity, or are feeling a need for a change, but wonder if they should stay in a more secure company.
    Both Karisse and Robert share some career advice and then start to talk about the importance of communicating the value, importance, and impact of fraud prevention and Trust and Safety within your company. (Year-round, but especially now)

    To hear A LOT more details on that last point, along with several real-life examples and advice in communicating with leadership and stakeholders within your business, subscribe to the Fraudology podcast to be alert when Part 2 of this conversation is released next Tuesday, 8-16-22.
    To reach out to Robert on LinkedIn: https://www.linkedin.com/in/rwcii/
    Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line.
    Connect with her on https://www.linkedin.com/in/karissehendrick/ (LinkedIn)
    She brings her experience, expertise, and extensive network of experts to this podcast semi weekly, on Tuesdays and Thursdays.

    • 42 min
    Managing Expectations & Uncertainty as a Fraud-Fighter

    Managing Expectations & Uncertainty as a Fraud-Fighter

    Fraudology is presented by https://seon.io/ (SEON).
    The common theme in conversations with fraud-fighters right now is "uncertainty". The changes in the economic market, the impact of less VC funds on the tech industry, all the while seeing fraud tactics change and fraud volumes go up, are enough to drive anyone to feeling fearful and uncertain.
    In this episode, Karisse shares some of the common themes in conversations she's had recently, as well as the results of a LinkedIn poll she posted to ask what the root cause of people's stress at work has been. She also shares some personal stories of working for a smaller (eventually unsuccessful) during the last recession, and lessons learned from that time. -Even if you can't relate, you might at least laugh at some of the unexpected stress responses she witnessed from leadership.
    If you're not feeling this stress, count yourself lucky, but also please remember that most everyone else is. This too shall pass, but until then, let's try to be kind to others (and consider these stresses if you're in sales and reach out to fraud-fighters on a regular basis).
    Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line.
    Connect with her on https://www.linkedin.com/in/karissehendrick/ (LinkedIn)
    She brings her experience, expertise, and extensive network of experts to this podcast semi weekly, on Tuesdays and Thursdays.

    • 32 min
    Reducing & Recovering extra funds for e-Com & Fintech w/ Gil Rosenthal

    Reducing & Recovering extra funds for e-Com & Fintech w/ Gil Rosenthal

    Fraudology is presented by https://seon.io/ (SEON).
    The tech world is feeling the uncertainty of an economic downturn, months of supply chain issues, and almost daily reminders of the reality of lay-offs. One way that Fraud, Risk, and Trust and Safety Teams can support their company and demonstrate their commitment to being aligned with company goals is to identify ways to cut costs and/or recover revenue.
    Fraudology welcomes back popular guest Gil Rosenthal to discuss his top three strategies for Risk teams of Fintechs and Financial Institutions to cut costs, increase efficiencies, and recover revenue. Similarly, Karisse shares her top three tips for e-commerce and marketplace companies to identify areas of opportunity to cut costs, increase efficiencies, and recover revenue.
    All 6 creative suggestions are complimentary to each other, have been proven effective for their respective clients, and can lead to changing the perception of these departments from a cost center to "revenue protection and recovery".
    To connect with Gil on LinkedIn: https://www.linkedin.com/in/gil-rosenthal/
    To hear Gil on previous Fraudology episodes, listen to episodes #50 and #52 from January 2022, as well as episode #96 from May 2022.
    Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line.
    Connect with her on https://www.linkedin.com/in/karissehendrick/ (LinkedIn)
    She brings her experience, expertise, and extensive network of experts to this podcast semi weekly, on Tuesdays and Thursdays.

    • 1 hr 14 min
    New Online Fraud Methods to be Aware of

    New Online Fraud Methods to be Aware of

    Fraudology is presented by https://seon.io/ (SEON).
    Fraud is ever-changing. So it's important to stay informed on new methods and tactics used by bad actors. And today Karise shares three newer fraud trends that have been reported by online merchants and fintech recently.
    Compromised employee accounts at companies that online companies rely on for accuracies, such as shipping carriers and accounting software are being sold on sites like Telegram and the dark web for nefarious purposes; in the end, the online company is the one most affected (not the companies w/ compromised employee log-ins)
    Fraudsters are advertising to consumers directly, enticing them with $ to buy their accts to online merchants (Victim-assisted ATO?)
    New method of social engineering targeting legitimate customers of online sites to "return" items the caller claims are defective; the address provided to return the items they just received does not go back to the merchant, though customers expect the online retailer to replace or refund the purchase.

    Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line.
    Connect with her on https://www.linkedin.com/in/karissehendrick/ (LinkedIn)
    She brings her experience, expertise, and extensive network of experts to this podcast semi weekly, on Tuesdays and Thursdays.

    • 41 min
    Career Advice From 2 Veteran Fraud-Fighters w/ PJ Rohall

    Career Advice From 2 Veteran Fraud-Fighters w/ PJ Rohall

    Fraudology is presented by https://seon.io/ (SEON).
    A career path in online fraud prevention is anything but a pre-set, linear path. The options are many, but can still be confusing and challenging to get started, and to know what to do next.
    On today's episode of Fraudology, PJ Rohall, Head of Fraud Strategy and Education for SEON and the co-founder of the online fraud resource website About-Fraud.com, stops by to talk about lessons learned in his career and advice he gives others when asked.
    Are there certifications or training that can make someone more prepared or qualified for a promotion or new role in fraud?
    When choosing what you want to do next, how can you know what's right for you? (Both the role, and the company)
    When you're in a role, and you aren't sure if you should stay or find a new opportunity, what are some ways he's learned to know when the right time is to look for something new?

    To connect with PJ on LinkedIn: https://www.linkedin.com/in/pjrohall/
    To check out his website: www.about-fraud.com
    Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line.
    Connect with her on https://www.linkedin.com/in/karissehendrick/ (LinkedIn)
    She brings her experience, expertise, and extensive network of experts to this podcast semi weekly, on Tuesdays and Thursdays.

    • 1 hr 5 min
    Ask Karisse Anything: FraudTech Vendor Edition

    Ask Karisse Anything: FraudTech Vendor Edition

    Fraudology is presented by https://seon.io/ (SEON).
    Today, Karisse answers the most common questions she receives from Fraudtech Solution providers, especially in sales and marketing. (And although this episode is focused on solution providers, those on the merchant side of fraud can learn a lot too. And, I welcome your feedback!)
    Why is it so important for online merchants to know the ROI of a potential solution for fraud prevention, even if they know this will reduce chargebacks, increase customer experience, improve identity verification, reduce false positives, etc, etc.?
    Why is it so difficult for prospective merchant customers to return an e-mail? -especially if we had a great conversation at a recent event?
    Why won't e-commerce merchants be more open with us when we ask them about their current fraud or Trust and Safety issues?

    Sales in this space is very different from SaaS sales in other industries. If you don't try to understand your target market, you won't have success.
    Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line.
    Connect with her on https://www.linkedin.com/in/karissehendrick/ (LinkedIn)
    She brings her experience, expertise, and extensive network of experts to this podcast semi weekly, on Tuesdays and Thursdays.

    • 36 min

Customer Reviews

4.9 out of 5
18 Ratings

18 Ratings

S2ew Un1t ,

Listen, learn, & connect!

I recently connected with Karisse on LinkedIn and I’m so glad that I did. My connections outside of my current/previous employers is small but growing. With two episodes under my ear(belt) I feel so excited to learn more and have a better understanding of steps I need to take to continue to grow in this field. She is an expert on most things fraud and brings a new specialist in each episode to offer their perspective. For anyone managing a team of fresh fraud fighters, this should be on their to-do list for educational purposes. Highly recommended and I hope Karisse see’s this because big or small, recognition always warms the heart! ★ ★ ★ ★ ★

...........mb ,

Look a squirrel!

If you can pay someone for a cliff notes on each episode, you’ll be in good shape. She has the uncanny ability to talk 20 minutes about nothing except hearing her own voice. Valuable information is hidden between rants and off-topic tangents, oh and did I mention she will repeat the same thing over and so many different ways you did not think it was possible

A Fraud Fighter ,

I always learn something new!

If you are already in the fraud prevention field, exploring fraud related career options or you are just interested in fraud in general - this podcast is for you!

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