The blueprint for managers to lead happy and productive teams. This podcast is all about productivity and helping you save time and crush your goals. Each episode will feature an interview with folks from various industries and roles to understand how they structure their day, use automation to scale and help their teams kick more ass.
Episode 30 - Life Lessons from a Serial Entrepreneur with Nic Haralambous
Inspirational quotes are everywhere. There are some that may change your perception and get you to think differently. On this episode, the season one finale, we caught up with Nic Haralaumbus.
Nic is form South Africa and has been starting and growing businesses ever since he was 16. He has written numerous books runs a podcast talking with founders and their failures and even runs a foundation to help others in SA start side hustles.
During our conversation Nic shares his wisdom around business and life. He explains his Nicisms and drops some great quotes that may resonate with you.
Episode 29 - Eliminate Barriers to Student Success with Steven Tolman from Georgia Southern University
Reducing friction for students is a big priority for campuses across the globe. Allowing students to access information easily is a close second. How has technology changed this? On this episode we sat down with Dr. Steven Tolman. Dr. Tolman is teaching the next generation of university administrators. He is also the author of a research paper that highlights the benefit of scheduling automation on campus, specifically YouCanBook.me. We had a great time talking with someone just as passionate as us about the topic. Enjoy.
Episode 28 - How CSMs can be more efficient with Philipp Wolf from Custify
Nearly every part of human life, technology has impacted. Customer Success is no different. Many CSMs are spending a large amount of their time manually checking accounts and tabulating health metrics so they can make informed decisions and monitor managed accounts. On this episode we are joined by Philipp Wolf the co-founder and CEO of Custify a Customer Success platform. Philipp talks about how his tool can help save CSMs a massive amount of time as Custify streamlines the health metrics and outreach at scale. Philipp shares the habits of a successful CSM and what teams should consider when first starting a Customer Success department or team. Enjoy.
Episode 27 - Listening is a managers superpower with Aspen Padilla
Managing others can be very tough. Be a successful leader is nearly impossible if you are not receptive to your team members. If you aren't listening effectively you cannot help them grow, your team does not win. On this episode we are joined by Aspen Padilla. Aspen is the Academic Coordinator for Chemeketa Community college. During her tenure with Chemeketa she has seen student success evolve and adapt to the changing times. She discusses her leadership philosophy and how her department works hard to break the stigma around seeking help for academics. Enjoy.
Episode 26 - Build a high performing team with Dr. Sherry Walling from Zenfounder
What does it take to have a high performing team? How can managers be better at providing feedback to help their team grow? On this episode we sit down with Dr. Sherry Walling. Sherry is an clinical psychologist, author, aerialist and CEO of Zenfounder. She has been around entrepreneurs and business leaders for a long time learning all of the things they deal with and how to help them navigate business and life changes. During our conversation Sherry shares insights into how leaders can mold high performing teams and the importance on having a physical hobby to rewire your brain. She also talks about her new book Touching Two Worlds tackles the difficult topic of grief and how to handle it. Enjoy.
Episode 25 - The Key To Exponential Growth with Guillaume Moubeche from lempire
How do you scale a business? On this episode Guillaume shares what he and the team at lempire have done in the last three and a half years to accelerate their growth. G talks about how to fire quickly for folks that aren't a good fit and why many business owners and start ups should do what they shouldn't and buck conventional thinking. This is a great episode with some amazing takeaways from all things management to getting started with video. Enjoy.