Grow Your Clinic

The Clinic Mastery Team

Want to know how to Grow Your Clinic? In this podcast, the Clinic Mastery team share the stories and strategies of successful clinic owners so that you can confidently grow your clinic too. Check out clinicmastery.com to access the growth resources mentioned in the podcast.  

  1. From Employee to Owner: The Shareholder Buy-In Story | GYC Podcast 351

    1D AGO

    From Employee to Owner: The Shareholder Buy-In Story | GYC Podcast 351

    What if your next leadership hire isn’t a hire at all - but an owner? In this episode of the Grow Your Clinic podcast, Hannah pulls back the curtain on her journey of inviting a team member to become a shareholder in her OT clinic at D.O.T.S - and everything that came with it. From valuing the business and deciding what percentage to sell, to structuring airtight agreements and navigating the emotional shift from sole owner to shared ownership, she shares the unfiltered lessons learned along the way. We unpack how she chose the right person, balanced control with collaboration, involved family in the decision-making process, and set clear expectations to protect both the business and the relationship. If you’re thinking about succession, rewarding a high-performing team member, or reducing the pressure of carrying it all yourself, this episode gives you an honest, practical look at how to do it without creating chaos. Need to systemise your clinic? Start your free trial of Allie!  https://www.allieclinics.com/  In This Episode You'll Learn:  🌟 The journey of clinic ownership and team buy-in  💰 How to evaluate your clinic's worth for potential shareholders 📝 Key considerations for drafting a shareholder agreement  👩‍⚕️ Insights on balancing leadership roles and shareholder responsibilities  📈 Strategies for retaining key team members through ownership pathways  📝 Key considerations for drafting a shareholder agreement  👩‍⚕️ Insights on balancing leadership roles and shareholder responsibilities Visit us:  ► http://www.clinicmastery.com  ► https://www.instagram.com/clinicmastery/  ► http://facebook.com/clinicmastery If you found this episode valuable, please give us a thumbs up, share, comment, and give us your ratings on: iTunes - https://podcasts.apple.com/us/podcast/grow-your-clinic/id1332920944?mt=2 Spotify - https://open.spotify.com/show/03nmt7gYDfeeOPV6qBmVTu Watch on YouTube - https://www.youtube.com/@clinicmastery We appreciate your support and feedback!

    51 min
  2. The 4-Part Framework That Turns People Problems Into Performance | GYC Podcast 350

    5D AGO

    The 4-Part Framework That Turns People Problems Into Performance | GYC Podcast 350

    What if your clinic doesn’t have a culture problem - but a standards problem? Culture isn’t what you preach. It’s what you permit.  In this episode of the Grow Your Clinic podcast, we sit down with Sara Siami - founder of The People Plugin - to unpack what culture really means inside a clinic. Sara challenges the idea that culture is about perks or personality, and reframes it as the standards of behaviour and performance you accept and tolerate. We break down her four-part framework for turning people problems into performance (outputs, outcomes, behaviours and attitudes), the difference between hitting numbers and living values, and why HR should be a proactive investment - not a last-minute rescue plan. Sara also shares how to run performance reviews that actually build trust (using the SCARF model), create accountability without fear, and address issues early before they become expensive mistakes.  If you want a stronger team, clearer standards, and a culture that drives performance, this episode is your practical playbook for building a clinic that performs at every level. Resources: You can find Sara Siami at https://www.thepeopleplugin.com/  and book in with her at  https://meetings.hubspot.com/sara-siami  Need to systemise your clinic? Start your free trial of Allie! https://www.allieclinics.com/  In This Episode You'll Learn: 🔍 The role of HR in fostering a positive work environment  🚀 How to proactively address team performance issues BEFORE they escalate 🌟 How to define and improve your clinic's culture  📊 The importance of setting clear standards for performance  🤔 Effective strategies for conducting performance reviews  💬 Tips for giving and receiving feedback in a constructive way  Visit us: ► http://www.clinicmastery.com ► https://www.instagram.com/clinicmastery/ ► http://facebook.com/clinicmastery If you found this episode valuable, please give us a thumbs up, share, comment, and give us your ratings on: iTunes - https://podcasts.apple.com/us/podcast/grow-your-clinic/id1332920944?mt=2 Spotify - https://open.spotify.com/show/03nmt7gYDfeeOPV6qBmVTu Watch on YouTube - https://www.youtube.com/@clinicmastery We appreciate your support and feedback!

    51 min
  3. What Is Your Clinic Actually Worth? | GYC Podcast 349

    MAR 1

    What Is Your Clinic Actually Worth? | GYC Podcast 349

    If someone offered to buy your clinic tomorrow, would you know what it’s worth? In this episode of the Grow Your Clinic podcast, we sit down with Andy Wang from Clarico - accountant and clinic valuation specialist - to demystify the entire valuation process. We walk through what really happens during a valuation, how adjusted profit is calculated, why clean financials matter, and what valuers look for in your last three years of numbers. Andy breaks down valuation multiples, explains the difference between the owner’s value, the buyer’s value and the accountant’s assessment, and shares the biggest mistakes clinic owners make before getting valued. Most importantly, we unpack how to prepare your business properly - so you’re not scrambling when opportunity (or pressure) hits. If you want to understand how valuations actually work, and how to position your clinic to maximise its worth,  this episode is your practical, behind-the-scenes guide with a team who’ve been there and done it. Need to systemise your clinic? Start your free trial of Allie! https://www.allieclinics.com/  In This Episode You'll Learn:  💰 How to determine the true value of your clinic  🔍 The importance of getting a formal business valuation  📊 Four Key factors that influence clinic valuations  🤝 Insights on buyer perspectives and what they look for  📈 Strategies to increase the value of your business over time  🚀 Tips for preparing your clinic for a potential sale  📅 Why regular valuations can help you track your business growth Resources: Contact Andy Wang via clarico.au or reach out at hello@clarico.com.auCM Members - Learning Portal Resources: Degree 5: Finance - Accelerate ModuleStrategy - Business Value DriversStrategy - The Process of Buying or Selling a BusinessAdvisors - Working With Your Accountant (w/ Andy Wang) Visit us:  ► http://www.clinicmastery.com  ► https://www.instagram.com/clinicmastery/  ► http://facebook.com/clinicmastery If you found this episode valuable, please give us a thumbs up, share, comment, and give us your ratings on: iTunes - https://podcasts.apple.com/us/podcast/grow-your-clinic/id1332920944?mt=2 Spotify - https://open.spotify.com/show/03nmt7gYDfeeOPV6qBmVTu Watch on YouTube - https://www.youtube.com/@clinicmastery We appreciate your support and feedback!

    50 min
  4. Why Focusing on Results Alone Won’t Fix Team Performance | GYC Podcast 348

    FEB 25

    Why Focusing on Results Alone Won’t Fix Team Performance | GYC Podcast 348

    Struggling with team tension, missed standards, or feeling like accountability always falls on your shoulders?  In this episode of the Grow Your Clinic podcast, we unpack why trust is the true foundation of high-performing teams, drawing on Patrick Lencioni’s pyramid from The Five Dysfunctions of a Team. We explore how vulnerability fuels connection, why healthy conflict is essential for commitment, and how accountability should be a culture of reminding and helping - not a top-down power play. You’ll hear practical exercises like Hero, Hardship, Highlight, anti-values discussions, and structured check-ins that build deeper trust and open communication within your clinic team.  If you want a team that owns their standards, embraces feedback, and drives results together, this episode gives you the framework to build it from the ground up. Need to systemise your clinic? Start your free trial of Allie!  https://www.allieclinics.com/  In This Episode You'll Learn: 🌟 The Five Dysfunctions of a Team By Patrick Lencioni  🛠️ Practical frameworks for resolving conflict and enhancing accountability  🤝 How to foster a culture of open communication and feedback  📈 Strategies for driving results through effective leadership  💬 Tips for creating a supportive environment that encourages team ownership Visit us:  ► http://www.clinicmastery.com  ► https://www.instagram.com/clinicmastery/  ► http://facebook.com/clinicmastery If you found this episode valuable, please give us a thumbs up, share, comment, and give us your ratings on: iTunes - https://podcasts.apple.com/us/podcast/grow-your-clinic/id1332920944?mt=2 Spotify - https://open.spotify.com/show/03nmt7gYDfeeOPV6qBmVTu Watch on YouTube - https://www.youtube.com/@clinicmastery We appreciate your support and feedback!

    54 min
  5. Why Growing Your Clinic Might Require Shrinking First | GYC Podcast 347

    FEB 22

    Why Growing Your Clinic Might Require Shrinking First | GYC Podcast 347

    Are you obsessing over utilisation numbers but still wondering why your clinic isn’t as profitable as it should be? In this episode of the Grow Your Clinic podcast, we unpack the truth about utilisation and why time-based metrics alone can give clinic owners a false sense of security. We break down the difference between being busy and being profitable, explore financial utilisation, revenue per consult and revenue-to-salary ratios, and explain how service mix and client types directly impact your bottom line. We also dive into practical strategies for smarter diary management, benchmarking against your top performers, leveraging technology to reduce admin time, and why sometimes you need to “shrink to grow” to remove inefficiencies and unlock sustainable growth. If you want to move beyond surface-level metrics and build a leaner, more profitable clinic, this episode will change the way you think about utilisation forever. Need to systemise your clinic? Start your free trial of Allie!  https://www.allieclinics.com/  In This Episode You'll Learn:   📊 How to define growth for your clinic beyond just numbers 🛠️ Tools and strategies to reduce admin tasks and increase efficiency 🤔 The importance of tracking billable hours vs. available hours 📈 Insights on financial metrics and how to benchmark your clinic's performance 👥 Tips for fostering a high-performance culture within your team Visit us:   ► http://www.clinicmastery.com  ► https://www.instagram.com/clinicmastery/  ► http://facebook.com/clinicmastery If you found this episode valuable, please give us a thumbs up, share, comment, and give us your ratings on: iTunes - https://podcasts.apple.com/us/podcast/grow-your-clinic/id1332920944?mt=2 Spotify - https://open.spotify.com/show/03nmt7gYDfeeOPV6qBmVTu Watch on YouTube - https://www.youtube.com/@clinicmastery We appreciate your support and feedback!

    51 min
  6. The $600k Decision That Made My Husband Quit His Job for the Clinic | GYC Podcast 346

    FEB 18

    The $600k Decision That Made My Husband Quit His Job for the Clinic | GYC Podcast 346

    Thinking about working with your spouse in the clinic… but worried it could blur boundaries or disrupt the team? Tune in for Hannah Dunn’s real-world experience of bringing her husband into her OT clinic D.O.T.S. We're diving into how to set clear boundaries with your spouse, define roles with airtight position descriptions, separate work from home life, and establish communication rules that actually stick. We also explore how to involve your team in the decision, manage dynamics and accountability, and decide upfront what happens if it doesn’t work. If you’re considering bringing a spouse or family member into your clinic - or already have and want it to run smoother - this episode gives you a practical, honest framework to do it well. Need to systemise your clinic? Start your free trial of Allie! https://www.allieclinics.com/  In This Episode You'll Learn:  💼 Key considerations for defining roles and responsibilities with your spouse  📝 Importance of clear position descriptions and boundaries  🤔 How to handle the "what if it doesn't work?" conversation  📊 Strategies for maintaining team dynamics and communication  🏗️ Financial insights on valuing your partner's contributions  🎉 Tips for fostering relationships within a family-run business Visit us:  ► http://www.clinicmastery.com  ► https://www.instagram.com/clinicmastery/  ► http://facebook.com/clinicmastery If you found this episode valuable, please give us a thumbs up, share, comment, and give us your ratings on: iTunes - https://podcasts.apple.com/us/podcast/grow-your-clinic/id1332920944?mt=2 Spotify - https://open.spotify.com/show/03nmt7gYDfeeOPV6qBmVTu Watch on YouTube - https://www.youtube.com/@clinicmastery We appreciate your support and feedback!

    57 min
  7. Running a Clinic With Your Spouse: Mistakes, Headaches, and Breakthroughs | GYC Podcast 345

    FEB 15

    Running a Clinic With Your Spouse: Mistakes, Headaches, and Breakthroughs | GYC Podcast 345

    Running your clinic with your partner - but feeling out of sync, stuck talking about work nonstop, or quietly building resentment?  In this episode of the Grow Your Clinic podcast, we unpack what actually makes working with your spouse work. We dive into the power of regular check-ins, clear roles, and intentional boundaries that protect both the business and the relationship. You’ll hear real lessons on avoiding misalignment, structuring productive conversations, setting KPIs, and separating work from personal time - without letting important issues fester. We also explore how to handle money conversations with transparency, create accountability without tension, and why external support can be a game-changer.  If you’re building a clinic with your partner and want alignment, clarity, and a relationship that thrives alongside the business, this episode lays out the framework. Need to systemise your clinic? Start your free trial of Allie! https://www.allieclinics.com/  In This Episode You'll Learn:  🗣️ The importance of regular check-ins and communication 📊 Strategies for defining roles and responsibilities 📝 Tips for creating position descriptions and KPIs 🌴 The value of scheduling time away from work to strengthen your relationship 💬 How to have open conversations about finances and challenges 🤝 The benefits of involving a third party for objective insights Visit us:  ► http://www.clinicmastery.com  ► https://www.instagram.com/clinicmastery/  ► http://facebook.com/clinicmastery If you found this episode valuable, please give us a thumbs up, share, comment, and give us your ratings on: iTunes - https://podcasts.apple.com/us/podcast/grow-your-clinic/id1332920944?mt=2 Spotify - https://open.spotify.com/show/03nmt7gYDfeeOPV6qBmVTu Watch on YouTube - https://www.youtube.com/@clinicmastery We appreciate your support and feedback!

    55 min
  8. From New Grad to Profitable Practitioner - Fix Your Onboarding | GYC Podcast 344

    FEB 8

    From New Grad to Profitable Practitioner - Fix Your Onboarding | GYC Podcast 344

    Hiring new graduates but finding they lack confidence or struggle with accountability? In this episode of the Grow Your Clinic podcast, we break down how to set clear, elevated expectations for new graduates from day one - without burning them out. We unpack what “success” should look like early in onboarding, how to raise the bar while still providing structured support, and why avoiding hard expectations is costing clinics time, energy, and performance. You’ll learn how to use clear benchmarks, open communication, regular feedback, and simple mentoring frameworks to fast-track confidence, clinical competence, and ownership in your early-career team. If you want new grads who step up sooner, think like professionals, and integrate faster into your clinic culture, this episode shows you how to do it properly - from week one. Need to systemise your clinic? Start your free trial of Allie! https://www.allieclinics.com/  In This Episode You'll Learn:  🌱 Effective onboarding strategies 🗣️ How to foster open communication and support 📊 Key metrics for measuring success in early career onboarding 💪 Techniques to prevent burnout and promote resilience 🎥 The power of video reflections for skill development Visit us:  ► http://www.clinicmastery.com  ► https://www.instagram.com/clinicmastery/  ► http://facebook.com/clinicmastery If you found this episode valuable, please give us a thumbs up, share, comment, and give us your ratings on: iTunes - https://podcasts.apple.com/us/podcast/grow-your-clinic/id1332920944?mt=2 Spotify - https://open.spotify.com/show/03nmt7gYDfeeOPV6qBmVTu Watch on YouTube - https://www.youtube.com/@clinicmastery We appreciate your support and feedback!

    58 min

Ratings & Reviews

5
out of 5
2 Ratings

About

Want to know how to Grow Your Clinic? In this podcast, the Clinic Mastery team share the stories and strategies of successful clinic owners so that you can confidently grow your clinic too. Check out clinicmastery.com to access the growth resources mentioned in the podcast.  

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