Grow Your Clinic The Clinic Mastery Team

In this episode, Marcio Ferreira talks about his humble beginnings, working at a cafe for the first six months after migrating back to Australia, to now being the Founder and Director at Movement 101, leading a team of 28 healthcare professionals across four locations.
Tune in to know more about his clinic owner story and the strategies and systems they implemented to achieve clinic growth.

SHOW NOTES
Rapid-fire questions: Reading/Learning List, who inspires you, childhood dreams, motto you live by  [01:09]How Marcio became a physio  [03:08]From professional sports to private practice  [05:46]How Marcio hired his first few team members  [10:21]From zero to a multisite clinic: Movement 101 six years later  [11:51]An average week for Marcio as an owner of a multisite clinic  [13:02]Balancing between business and family  [14:38]How to manage a multisite clinic and 28 team members  [15:55]Tips for attracting the right team members and the right clients  [17:26]Creating a beautiful workplace to attract the right people  [18:22]The role of coaching and Clinic Mastery in Marcio’s personal growth and business  [19:41]Leading the team in the midst of Covid  [20:56]Advice to clinic owners  [26:09]Get in touch with Marcio!  [28:10]

QUOTES
“You only make a good decision after a series of bad ones.”


MENTIONS
Foundr: Online learning platform for entrepreneursMovement 101 (website)Movement 101 (Facebook)Movement 101 (Instagram)

CONNECT WITH MARCIO!
LinkedIn
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Moving your practice online can be a challenge especially if you’re not particularly friendly with internet technologies. But with the right guidance and strategy, anyone can grow their online business successfully.
In this episode, Dr. Jin Ong, Owner of MetaMed and host of The Art of Listening To Your Body Podcast, talks about her experience in having an online practice, how she got started, and how it has helped her expand her business and grow her client base even during the Covid pandemic.

SHOW NOTES
Rapid-fire questions: Reading list, who inspires you, childhood dreams, motto you live by  [01:55]From nail technician to healthcare professional: What inspired Jin to be in healthcare  [03:16]The beginning of Jin’s clinic owner journey  [05:15]How Jin achieved rapid clinic growth  [08:52]Challenges during the first few months of clinic ownership  [12:46]Finding practitioners that align with your values and approach in business  [14:02]What The Art of Listening to Your Body is about  [18:16]Overcoming barriers of growing your business  [26:52]What’s next for Jin  [28:16]Jin’s advice to other clinic owners  [29:40]Things that Jin loves about having an online business  [30:53]Jin’s biggest lesson on starting an online biz  [32:55]Connect with Jin  [35:22]

QUOTES
“Criticism and judgment is an opportunity for growth and to refine your message.”


MENTIONS
The Art of Listening To Your Body with Jin Ong  (podcast/site)A Minute to Think by Juliet Funt (book)Metamed (clinic)

CONNECT WITH JIN!
LinkedInFacebookInstagramWebsite
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Building a great clinic culture starts by hiring the right people into your team. To do this, you’ll need to set up the right systems and assets that can attract the right kind of talent to your clinic.
Now the question is, what assets and processes do we need to put in place to make sure we hire the right people?
In this episode, we’ll be talking about our upcoming Recruitment Immersion, the topics that will be covered during the event, and how it can help clinic owners with their recruitment process.

SHOW NOTES
What is a Recruitment Immersion?  [02:13]What to look forward to  [03:54]Topics that will be covered in the immersion  [06:09]

MENTIONS
Recruiting Assets To Always Be Hiring

CONNECT WITH BEN
LinkedIn
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In our last episode, we talked about the book that we will be launching at the end of the year. Authored by our very own Ben Lynch, it has all the insights, lessons, and principles that we practice to help clinic owners grow their business and their team sustainably.
And this week, we talk about our first-hand experience in writing a book and share some of the insights we’ve picked up during the process.


SHOW NOTES
Getting away to write  [01:14]Write drunk, edit sober  [03:10]Creating chapter structure  [04:30]What Ben loves and hates about writing a book  [07:01]

QUOTES
“Just write. The editing process comes later.”


MENTIONS
The War of Art by Steven Pressfield (book)

CONNECT WITH BEN
LinkedIn
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For almost four years, we have been working on helping clinic owners achieve their clinic’s fullest potential in serving clients and creating an impact on their community.
We have shared with you some of the most amazing stories on how clinics have grown from a small room/office to becoming multi-site clinics; some stories of how clinic owners have overcome and adapted through COVID, and how clinic owners were able to grow their teams and create a thriving culture in their clinic.
We’ve also shared some of our tried and tested principles on how to grow your clinic, personal development tips, leadership and mentoring tips, creating clinic assets and systems, and more.
Now, we’re going to be pouring out all our knowledge, experience, and stories into our up-and-coming book, which is coming out by the end of 2021.
Want to learn more? Listen to the full episode! 👇👇👇


SHOW NOTES
What to expect from the book  [01:23]Who is it for?  [05:04]

CONNECT WITH BEN
LinkedIn
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As business owners, we go through different kinds of stresses and challenges. Some of them we have fully planned and prepared for, but some totally catch us off guard, like this COVID pandemic.
With our role being at the center of high stress and high-pressure situations, it is important to have built our resilience so that we can get back on track after every setback and resume healthy relationships with our team and family.
And who better to talk about resilience with than with, Dr. Dan Pronk, Medical Director at TacMed Australia and former Special Operations doctor. 
In this episode, Dan talks about how to build resilience within yourself and how to inspire your team to progress with resilience in mind. He also shares his experience as a former Special Operations doctor for four tours in Afghanistan and how he’s built up the kind of resilience that can withstand the frontlines of war.
Listen to the full episode below!


SHOW NOTES
Rapid-fire questions: Reading list, people who inspire Dan, motto you live by, childhood aspirations  [0:04:35.2]  What it’s like to be a medic/doctor in the military  [0:14:31.7]  Dan’s highlights as a military doctor  [0:16:35.1]  Leaving a Legacy vs. Passing the Baton  [0:18:06.9]  The story behind Dan’s book, The Resilience Shield  [0:20:05.4]  Layers of the Resilience Shield: Nature v. Nurture, Constructs, Mind Layer, Body Layer, and more  [0:24:23.4]  Meditation and how it helps you build resilience  [0:31:18.4]  What The Resilience Shield can do for you  [0:34:11.5]  How clinic owners can lead with resilience in mind  [0:37:06.4]  To what degree is the pursuit of resilience individual versus communal?  [0:40:09.6]  Advice to clinic owners on how to build resilience  [0:42:04.3]  

QUOTES
“There are many factors in a community that can bolster resilience.”
“The organization environment must be the one to promote and facilitate a resilient-type philosophy, and then there’s the responsibility of the individual to pick that one as well.”


MENTIONS
Beyond Order by Jordan Peterson (book) Survivor: Life in the SAS by Mark Wales (book)Knife Edge: Life as a Special Forces Surgeon by Richard Villar (book)The Resilience Shield by Ben Pronk, Dan Pronk, and Tim Curtis (book)

CONNECT WITH DAN
LinkedIn
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