94 episodes

This podcast is dedicated to providing the key ingredients to transform your employees into a dream team that creates consistent results in every aspect of the business including; team empowerment, leadership, business development, communication hiring, and firing.

As some of the country’s leading staffing & management consultants, we help business owners (Entrepreneurs) and the team that support them (Intrapreneurs) to powerfully connect and work together to grow the business, together.

Hiring and Empowering Solution‪s‬ Molly McGrath

    • Management
    • 5.0 • 5 Ratings

This podcast is dedicated to providing the key ingredients to transform your employees into a dream team that creates consistent results in every aspect of the business including; team empowerment, leadership, business development, communication hiring, and firing.

As some of the country’s leading staffing & management consultants, we help business owners (Entrepreneurs) and the team that support them (Intrapreneurs) to powerfully connect and work together to grow the business, together.

    The Truth about E-mail Communication Ping Pong

    The Truth about E-mail Communication Ping Pong

    Communication Ping Pong is sucking money, energy, and time from your law firm.
    It usually occurs with voicemails and e-mail. The ping pong starts with a comment, an opinion, or an observation that becomes misunderstood or misinterpreted by the recipient.
    The ping pong is endless. It's not helpful, and it's not productive. It leads to confusion, chaos, and drama.
    In this episode, you will learn two approaches to shutting down the ping pong. What do you do when you see the ping pong beginning? We also cover some proactive practices you can implement to keep it from starting.
    It's easy to miscommunicate or misinterpret an e-mail, text, or slack message when you don't hear the tone. There are phrases you can avoid using in your e-mail that imply a negative or accusatory tone.
    When you get into more than two communications, that’s when people get sloppy and reckless in their communication. It’s when people start getting defensive.
    When you reign in the ping pong, show up responsibly, and communicate in an empowering way, you will see your drama decrease. You will see the employee breakdowns eliminated. Then you will start running your business from a place of empowerment and leadership.
    The bottom line is… communicate in an empowering, helpful way and stop hiding out behind technology.
    What You Will Learn in this Episode
    Why you need to create standards around e-mail communication How to prevent communication ping pong How to stop communication ping pong when it starts When it’s time to pick up the phone to get clarification How to batch communication to avoid the ping pong Links and Resources
    Hiring & Empowering Solutions on Facebook
    www.hiringandempowering.com
    https://www.linkedin.com/in/molly-hall

    • 20 min
    93: Stop Adding Power to the Confusion in Your Law Firm

    93: Stop Adding Power to the Confusion in Your Law Firm

    Confusion is the breeding ground for chaos and drama. It is wreaking havoc in every area of your law firm and causing frustration for everyone it touches.
    In this episode, you will learn how to stop the confusion and enter into every interaction with a new awareness of creating clarity.
    Start by making clarity a core value of your organization and commit to practicing it in every conversation and interaction. This will eliminate the chaos and confusion.
    Clarity is such a beautiful thing. It will transform your employees, client experience, processes, and the way you run your practice. People will start showing up and taking responsibility for their communication, as well as their listening.
    Asking clients and employees to reflect on what they are hearing and listing their next steps is one way to ensure clarity. It causes you to be present and take responsibility for the way you're leading and giving direction.
    Listen to the next episode to learn how to create clarity in your e-mail conversations.
    What You Will Learn in this Episode
    Why clarity needs to be a core value of your organization Which words you need to remove from your vocabulary Who is responsible for creating clarity How to use the mirror practice to create clarity How to stop adding power to the confusion Links and Resources
    Hiring & Empowering Solutions on Facebook
    www.hiringandempowering.com
    https://www.linkedin.com/in/molly-hall

    • 13 min
    Your Advisors are Killing Your Hiring Process

    Your Advisors are Killing Your Hiring Process

    Has your law firm ever lost a phenomenal candidate because everyone involved in the hiring process wasn’t on the same page?
    It’s time to stop the revolving door and take an honest look at your hiring process. Who is involved in the process? How are they showing up? How are they treating job candidates?
    Hiring is sales. We have to sell your firm. We have to sell your culture, especially in the legal space. It's an employees market right now.
    Potential employees are interviewing you as much as you are interviewing them. They're interviewing your firm. They're interviewing your culture. They're interviewing your core values first and foremost.
    Is everyone in the firm practicing those core values when they are interacting with candidates and new employees?
    Before you do any hiring within your practice, make sure everybody is on the same page around core values, pay, and hiring processes.
    Begin with a full analysis and a full review of your hiring process.
    What You Will Learn in this Episode
    The number one question you should be asking yourself when recruiting Why you should be anchoring to your core values How to find the holes in your hiring process Why all decision-makers need to be on the same page Who should be on your advisory council team Why the interview is a two-way street Links and Resources
    Hiring & Empowering Solutions on Facebook
    www.hiringandempowering.com
    https://www.linkedin.com/in/molly-hall

    • 18 min
    IOLTA Accounting Reinvented with Paul Garibian

    IOLTA Accounting Reinvented with Paul Garibian

    What is keeping your attorney up at 2 a.m.? It’s probably worrying about accounting and reconciling their IOLTA account.
    Paul Garibian is here to talk about how Nota will help you reconcile your IOLTA account in real-time. It closes the loop between your bank account, checkbook, and client ledger. This tool sits at the intersection of the legal and financial industries.
    Nota’s mission is to reduce the burden of accounting and compliance on attorneys so they can focus on their practice. They have partnered with solo and small law firms to design the tool needed for that community.
    You no longer need to be a CPA to understand trust accounting. Nota has revolutionized and radically simplified this somewhat ambiguous process. They have made it so simple for an attorney to tag transactions directly in their bank account they can do it from their smartphone.
    Nota provides a paper trail, along with checks and balances, that gives you the peace of mind that everything is being accounted for properly. You're also getting a team that's continually reviewing and looking for mistakes on behalf of their users.
    What You Will Learn in this Episode
    Why attorneys have so much anxiety around accounting How Nota is radically simplifying IOLTA accounting Why your firm needs to keep adopting new technology Where you can get time back to focus on serving your clients Links and Resources
    https://www.trustnota.com/
    Hiring & Empowering Solutions on Facebook
    www.hiringandempowering.com
    https://www.linkedin.com/in/molly-hall

    • 32 min
    How to Future Proof Your Law Firm with Moshe Rosenblum-Amsel

    How to Future Proof Your Law Firm with Moshe Rosenblum-Amsel

    How do you future proof your law firm?
    The pandemic accelerated this massive shift to use technology to work remotely in the legal industry. So much of the work is tied to the court and in-person meetings that it was just never thought of as something that could happen remotely.
    Moshe Amsel wants to help lawyers be relevant tomorrow, and that is going to require embracing the new direction legal work is heading. It's going to require you to embrace alternative fee arrangements, remote staffing, and alternative payment solutions. It will require you to embrace all new technologies that can automate things that were previously done manually.
    You're going to have to rethink how you make money, which will require you to take a holistic view of the business.
    Moshe believes that action creates clarity. He has designed the Law Firm Growth Summit to create greater access to the information in a format that makes sense for business owners, the law firm owners, and not just for attorneys. This summit features workshops that allow you to take action and do work while you're there, rather than putting ideas away in a notebook and never implementing them.
    What You Will Learn in this Episode
    Why looking at your bank account creates a false sense of security What really drives successful law firms Why you really aren't competing against anyone else How to control who is in your target market Why now is the time to embrace new ways of doing business Links and Resources
    lawfirmgrowthsummit.com/empower
    https://hiringandempowering.com/podcast-take-your-profit-first-with-moshe-amsel/
    https://www.linkedin.com/in/mosheamsel/
    Hiring & Empowering Solutions on Facebook
    www.hiringandempowering.com
    https://www.linkedin.com/in/molly-hall

    • 40 min
    89: How to Uncover Hidden Profit Opportunities for Small to Medium-Sized Businesses with Ben McAdam

    89: How to Uncover Hidden Profit Opportunities for Small to Medium-Sized Businesses with Ben McAdam

    Where is profit hiding in your business? Ben McAdam shares his framework for five places to uncover hidden profit opportunities for small to medium-sized business owners.
    Attorneys learn how to be great attorneys but nothing about actually running a business. Ben's approach is a meld of strategic finance and accounting with business coaching.
    He encourages us to start by looking within our financial reports for more revenue opportunities.
    Treat your Profit and Loss report as a dashboard for your business. Know your numbers and anchor to your numbers because the numbers don’t lie.
    Schedule regular accountability meetings with your accountant, so you know the numbers and where to make adjustments.
    Look for opportunities to decrease expenses while increasing investment in products, services, or employees showing a good return.
    Ben’s 5 point framework consists of reviewing costs, raising prices, increasing order size, recurring revenue, and productivity.
    What You Will Learn in this Episode
    What to pay attention to in your income statement How to use financial reports as an accountability system Where to look for opportunities to create recurring revenue Why it’s ok to scare off some customers when raising your prices When it makes sense to bundle your services Links and Resources
    Hiring & Empowering Solutions on Facebook
    www.hiringandempowering.com
    https://www.linkedin.com/in/molly-hall
    Connect with Ben McAdam
    https://profitscollective.com/
    https://profitscollective.com/still-more-profitable-after-customers-flee-your-price-rise/

    • 47 min

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A guide for small and solo law firm growth

Molly has incredible insight into solutions that guide attorneys down the path of growth. You can really feel her deep passion for small and solo law firms in her episodes.

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