83 episodes

The Hotel Moment podcast features insights and interviews with top players in the hospitality industry - across North America, Europe and Asia Pacific.

Hotel Moment Revinate

    • Technology
    • 5.0 • 8 Ratings

The Hotel Moment podcast features insights and interviews with top players in the hospitality industry - across North America, Europe and Asia Pacific.

    No missed opportunities — prioritizing a data collection practice for every property | with Aaron Miller

    No missed opportunities — prioritizing a data collection practice for every property | with Aaron Miller

    In this episode of the Hotel Moment podcast, Karen Stephens, Revinate CMO, and Aaron Miller, VP of CRM, Digital at Highgate, explain why data collection isn’t something you can just pay attention to “sometimes.” Miller emphasizes that every property is a chance for hoteliers to see what data touchpoints provide the most value and which touchpoints could improve.

    Listen in to find out more about the work Highgate is doing to manage first-party data across their portfolio and how they are learning from vendor management and data collection to maximize revenue.

    • 14 min
    A first-party data relationship: an invitation to go deeper | with Evan Crawford

    A first-party data relationship: an invitation to go deeper | with Evan Crawford

    In this episode of the Hotel Moment podcast, Karen Stephens, Revinate CMO, and Evan Crawford, VP of Marketing at Pyramid Global Hospitality, reveal that collecting guest data isn’t just a transactional experience — especially when you’re collecting first-party data. Crawford explains that this data type opens an array of digital engagement opportunities to explore and go beyond surface-level guest communication.

    Listen in and find out how to use first-party data to your hotel’s advantage while imparting value to your guests along the way. You’ll also gain inspiration of how to leverage a variety of media channels like digital streaming.

    • 14 min
    Summer 2024 travel trends: Get prepared with us | a Revinate webinar

    Summer 2024 travel trends: Get prepared with us | a Revinate webinar

    In this episode of the podcast, we're featuring a webinar from our sister series, Hotel Moment Deep Dive. Alise Deeb, Chief Revenue Officer of Dragonfly Strategists, and Revinators Jim Mangan, Solutions Engineer, and Melissa McMullin, Product Marketing Manager, dive into the latest insights and data for the upcoming season’s travel trends. Gain valuable comparisons between last summer’s patterns and the anticipated shifts for the upcoming months. Uncover actionable strategies for hoteliers to maximize opportunities and ensure readiness for the summer surge.

    • 19 min
    Revinate’s origin story and journey through innovation | with Co-Founder Marc Heyneker

    Revinate’s origin story and journey through innovation | with Co-Founder Marc Heyneker

    In this episode of Hotel Moment, host Karen Stephens is joined by Marc Heyneker, Co-Founder of Revinate. Together, they explore Revinate’s full story, touching on how the company has maintained its core vision, grown through the trying times of the COVID-19 pandemic, and placed people at the center since day one.

    • 19 min
    Revinate’s new CEO — on a mission to empower hoteliers with data-driven technology | with Bryson Koehler

    Revinate’s new CEO — on a mission to empower hoteliers with data-driven technology | with Bryson Koehler

    In this episode of Hotel Moment, host Karen Stephens is joined by Revinate’s new CEO Bryson Koehler. Together, they discuss how he will take Revinate into its next chapter using data-driven technology, how AI is changing the hospitality industry, and how Revinate is keeping privacy a top priority.

    • 23 min
    Status update: how can hoteliers keep performance high in today’s economy? | with Greg Friedman

    Status update: how can hoteliers keep performance high in today’s economy? | with Greg Friedman

    In this week’s episode of the Hotel Moment podcast, Karen Stephens, Revinate CRO, and Greg Friedman, CEO of Peachtree Group, crack open the window to long-lasting financial performance for hoteliers. Friedman analyzes which metrics hoteliers should focus on, how to capitalize on demand drivers, and what ways to shift operations in response to changes in the market.

    Listen in, and discover how to unite your revenue and asset management teams to support your profit goals, while keeping guests happy in the process. You’ll also learn what to look for when investing in a new hotel or property.

    • 33 min

Customer Reviews

5.0 out of 5
8 Ratings

8 Ratings

Podcastaddict6537 ,

Great show, great guest!

I tune in each week for the interesting guests, engaging convos, and industry updates. Recommend it if you're interested in the hotel industry.

RS LA ,

Some of the most thoughtful commentary on hotels during the pandemic and beyond

Great host!!

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