Straight To Voicemail

Share Your Genius
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What are the best brands doing to stay relevant, build trust, and create content smarter? At Share Your Genius, we have the same questions, so we're tapping the best in the space for their answers—one voicemail at a time. Join us each week for quick hits of insights from b2b marketers and leaders.

  1. How do you rebuild trust when your brand story changes? | Josh Privett, Communications Strategist and Principal Copywriter, Mantra

    4 NGÀY TRƯỚC

    How do you rebuild trust when your brand story changes? | Josh Privett, Communications Strategist and Principal Copywriter, Mantra

    When your company outgrows its original narrative, how do you shift the story without losing your audience?  In this episode of Straight to Voicemail,  Rachel Elsts Downey taps Josh Privett, Communications Strategist and Principal Copywriter at Mantra. Josh discusses what it really takes to evolve your message and earn trust in the process. You’ll learn: Why clarity beats cleverness when it comes to brand trustHow to know when it’s time to shift your story, and what happens when you wait too longA real-world case study of turning fear into record-breaking growthJump into the conversation: (00:00) Why brand stories blur and how truth cuts through the noise (00:57) Rebuilding trust by narrowing your message (02:20) How a PT clinic won by owning their unique voice (04:11) From “fix pain” to “better you” and a 77% growth spike (05:21) Trusting your message is a business move Straight to Voicemail is for CMOs, CEOs, and Heads of Marketing in B2B tech who want insights from the people who’ve been there. Each episode centers on one big question answered like a voicemail you’ll want to play again. Don’t miss this conversation! Follow Straight to Voicemail and explore Genius Cuts for more B2B content strategy insights.

    6 phút
  2. How do you prove ROI and win customer trust? | Mike Genstil, Co-Founder and CEO, ValueCore

    6 NGÀY TRƯỚC

    How do you prove ROI and win customer trust? | Mike Genstil, Co-Founder and CEO, ValueCore

    The key to credibility in sales? A business case your customer believes in. In this episode of Straight to Voicemail, Rachel Elsts-Downey reaches out to Mike Genstil, Co-Founder and CEO of ValueCore. Mike talks about the disconnect between how sellers present ROI and how buyers perceive it, and offers a practical path to closing that gap with trust and transparency. You’ll learn: Why proving ROI isn’t just about numbers, it’s about trustHow to turn value storytelling into a sales advantageThe biggest mistake companies make when trying to demonstrate impactJump into the conversation:(00:00) Why we wanted to talk to Mike about ROI, trust, and real-world impact(00:25) Introducing Mike Genstil of ValueCore(00:51) How to prove ROI and win customer trust(01:59) Why skipping “cost of the problem” is a missed opportunity(03:25) Building trust by letting customers adjust assumptions(04:49) The three essentials of delivering credible ROI conversations Straight to Voicemail is for CMOs, CEOs, and Heads of Marketing in B2B tech who want insights from the people who’ve been there. Each episode centers on one big question answered like a voicemail you’ll want to play again. Don’t miss this conversation! Follow Straight to Voicemail and explore Genius Cuts for more B2B content strategy insights.

    6 phút
  3. What role does trust play in leadership? | Denise Healy, CEO and Co-founder, Streets2Schools

    2 THG 10

    What role does trust play in leadership? | Denise Healy, CEO and Co-founder, Streets2Schools

    Trust isn’t a soft skill, it’s a foundational asset. In this episode of Straight to Voicemail, Amanda Smith connects with Dr. Denise Healy, Ph.D., CEO and Co-founder of Streets2Schools and an expert in organizational psychology. With a Ph.D. in the field and decades of executive experience, she leads with empathy and strategy, building cultures where trust isn’t just a value, but an operational tool. Her approach blends radical candor, emotional intelligence, and transformational leadership. You’ll learn: How to define trust in a way that drives organizational alignmentWhy trust is essential for innovation, collaboration, and accountabilityPractical examples of “radical candor” and building reliable, transparent teamsJump into the conversation:(00:00) Why trust gets talked about but rarely operationalized in leadership (00:24) Meet Dr. Healy: How Streets2Schools turned trust into a core business function (01:08) Denise breaks down the definition of trust leaders must align on (02:06) How Denise uses team feedback to steer the company (03:13) Real examples of incentive planning and strategic retreats (04:50) Why violating stated values kills trust fast (05:22) Radical candor and reliability: The twin pillars of trustworthy leadership (06:15) Denise closes with two research-backed frameworks to explore Straight to Voicemail is for CMOs, CEOs, and Heads of Marketing in B2B tech who want insights from the people who’ve been there. Each episode centers on one big question answered like a voicemail you’ll want to play again. Don’t miss this conversation! Follow Straight to Voicemail and explore Genius Cuts for more B2B content strategy insights.

    7 phút
  4. How can  teams use trust in periods of transformation? | Dr. Jennie Victoriano, Professional Development Director, Commitment2Change

    30 THG 9

    How can  teams use trust in periods of transformation? | Dr. Jennie Victoriano, Professional Development Director, Commitment2Change

    When change hits, teams often rush to message before they’ve earned the right to be heard. Dr. Jennie Victoriano's says slow down, build trust, then speak. What you’ll learn: Why trust is non-negotiable for transformational leadership and marketingHow transparency, empathy, and character drive brand loyalty in times of changeWhat it means to “serve, not sell” when the market is uncertain In this episode of Straight to Voicemail, Amanda Smith calls Dr. Jennie Victoriano, Director of Professional Development at Commitment2Change, to explore how trust becomes the real driver of transformation inside your org and out in the market. Jump to the conversation: (00:00) Why Amanda wanted to hear from Dr. Jennie Victoriano (00:42) Dr. Jennie Victoriano explains how trust transforms both teams and messaging (03:20) Why leading with message before trust fails (06:05) How brands and teams build credibility (08:15) What trust looks like in your next campaign or leadership move (10:30) Empathy, transparency, and what consumers really want (12:00) Dr. Jennie Victoriano's reminder that character is always revealed Straight to Voicemail is for CMOs, CEOs, and Heads of Marketing in B2B tech who want insights from the people who’ve been there. Each episode centers on one big question answered like a voicemail you’ll want to play again. Don’t miss this conversation! Follow Straight to Voicemail and explore Genius Cuts for more B2B content strategy insights.

    5 phút
  5. How does trust attract attention? | Gretchen Freemyer, Associate Director of Growth, Gravity Global

    25 THG 9

    How does trust attract attention? | Gretchen Freemyer, Associate Director of Growth, Gravity Global

    Attention is currency, and trust is the ultimate growth lever. In this episode of Straight to Voicemail, Rachel Elsts Downey taps Gretchen Freemyer, Associate Director of Growth at Gravity Global where she helps B2B brands cut through noise with bold, audience-first campaigns. Her expertise spans sales enablement, brand strategy, and content design that converts. You’ll learn: Gravity Global’s “Fame, Admiration, Belief” framework for building brand trustWhy naming your audience’s fear is key to earning attention and actionHow taking bold risks can transform B2B storytellingJump into the conversation:(00:10) Gretchen frames today’s B2B landscape: attention is currency, trust is what keeps it(00:50) The FAB framework: Fame, Admiration, Belief, and how each builds trust(02:30) Why naming your audience’s fear is more powerful than showcasing your product(03:35) How to spark admiration by creating bold, curiosity-driven content(04:40) The lemur campaign: turning plumbing into a memorable B2B brand moment(05:30) Trust starts by understanding what your audience truly cares about Straight to Voicemail is for CMOs, CEOs, and Heads of Marketing in B2B tech who want insights from the people who’ve been there. Each episode centers on one big question answered like a voicemail you’ll want to play again. Don’t miss this conversation! Follow Straight to Voicemail and explore Genius Cuts for more B2B content strategy insights.

    6 phút
  6. How can teams build trust to maintain consistent brand messaging? | Matt Lyman, VP of Marketing, Flosum

    23 THG 9

    How can teams build trust to maintain consistent brand messaging? | Matt Lyman, VP of Marketing, Flosum

    Consistent branding isn’t just a nice-to-have, it’s how you build trust across every touchpoint. In this episode of Straight to Voicemail, Rachel Elsts-Downey taps Matt Lyman, VP of Marketing at Flosum. He zooms in on why brand consistency isn’t just about design or tone, it’s about building trust. If you’re struggling to keep your message clear across a growing org, this conversation is your playbook. You’ll learn: How consistent brand messaging builds trust across teams and with your audienceWhy clear documentation and shared strategy are key to staying alignedA simple shift in mindset that makes cross-functional collaboration actually work Jump into the conversation: (00:00) Why we wanted to talk to Matt Lyman about brand messaging (00:36) Why consistency is the foundation of brand trust (01:11) How documentation helps teams stay aligned (02:11) Making strategies transparent and tied to business goals (02:29) Creating feedback loops that keep messaging relevant (03:20) What inconsistent email signatures say about your brand (03:45) How internal trust shows up in external credibility Straight to Voicemail is for CMOs, CEOs, and Heads of Marketing in B2B tech who want insights from the people who’ve been there. Each episode centers on one big question answered like a voicemail you’ll want to play again. Don’t miss this conversation! Follow Straight to Voicemail and explore Genius Cuts for more B2B content strategy insights.

    5 phút
  7. How do you build trust that feels authentic, not transactional? | Natalie Marcotullio, Head of Growth and Product Marketing, Navattic

    18 THG 9

    How do you build trust that feels authentic, not transactional? | Natalie Marcotullio, Head of Growth and Product Marketing, Navattic

    What if building trust didn’t start with the product, but with the story you tell before you ever show it? In this episode of Straight to Voicemail, Rachel Elsts Downey connects with Natalie Marcotullio, Head of Growth and Product Marketing at Navattic. With over a decade of marketing experience, Natalie helps B2B companies build trust through transparent content, demo-led experiences, and storytelling that centers the customer. You’ll learn: Why most product marketing comes off as a pitch  and how to make it a conversation insteadA trust-building framework to anchor your marketing in authenticity, not just ROIHow Navattic uses customer “show-and-tells” to create high-context, low-pressure demosJump into the conversation:(00:00) The big question: how do you build authentic trust in product marketing?(01:00) Why storytelling always comes before product demos(01:34) The power of founder origin stories and leading with customer voices(02:00) Navattic’s “customer show-and-tells” - a non-salesy way to showcase value(03:00) Natalie’s “Unique and Valuable” framework for trust-driven content Straight to Voicemail is for CMOs, CEOs, and Heads of Marketing in B2B tech who want insights from the people who’ve been there. Each episode centers on one big question answered like a voicemail you’ll want to play again. Don’t miss this conversation! Follow Straight to Voicemail and explore Genius Cuts for more B2B content strategy insights.

    4 phút
  8. What’s your go-to move for earning client trust early? | Melissa Bryant, Founder, 6 Degrees West

    16 THG 9

    What’s your go-to move for earning client trust early? | Melissa Bryant, Founder, 6 Degrees West

    Trust isn’t built on quick fixes, it’s earned through clear plans and flawless execution. In this episode of Straight to Voicemail, Rachel Elsts Downey connects with Melissa Bryant,  Founder of 6 Degrees West. With years of experience in rev ops and go-to-market execution, Melissa specializes in guiding companies through complex product launches, pivots, and operational challenges. Her unique approach focuses on delivering clarity and confidence, ensuring that trust is at the heart of every client relationship. You’ll learn:Why trust is not about quick fixes but clear, actionable plans.How Melissa uses data-driven strategies and AI to align sales, marketing, and operations into a cohesive force.How to eliminate friction in client relationships to scale faster and smarter. Jump into the conversation:(0:00) Melissa Bryant’s secret to earning client trust from day one(00:46) The power of a clear roadmap in building trust(01:27) Why the first two weeks of client engagement are crucial(02:52) Aligning teams to create trust across departments(03:58) Leveraging AI and automation to scale faster and smarter(04:47) Melissa’s key takeaways on trust and client partnerships Straight to Voicemail is for CMOs, CEOs, and Heads of Marketing in B2B tech who want insights from the people who’ve been there. Each episode centers on one big question answered like a voicemail you’ll want to play again. Don’t miss this conversation! Follow Straight to Voicemail and explore Genius Cuts for more B2B content strategy insights.

    5 phút
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What are the best brands doing to stay relevant, build trust, and create content smarter? At Share Your Genius, we have the same questions, so we're tapping the best in the space for their answers—one voicemail at a time. Join us each week for quick hits of insights from b2b marketers and leaders.

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