I Like That Story

Jeff Gould

Each I Like That Story episode showcases the wisdom, humor, and insight of Jeff Gould, America's Storyteller. Episodes are brief or long-form interviews, inspirational, and on-point stories, delivered every week to start your week right. Listen here or subscribe on your favorite podcast platform!

  1. 4D AGO

    AI vs Humans: Why Customers Still Demand a Real Person | Joel Sylvester #9 | I Like That Story

    In this episode, Jeff Gould sits down with entrepreneur and keynote speaker Joel M. Sylvester, co-owner of Five Star Solutions (a customer experience and business process outsourcing company), for a wide-ranging conversation about AI in the workplace, customer service, and what the next decade of business will demand. Joel breaks down how AI is already being used in real companies—agent assist, speech analytics, sentiment tracking, hiring interviews, translation, and even accent reduction—and why we’re still a long way from replacing humans in high-stakes, high-empathy interactions. Jeff push es back with the real question: What happens to critical thinking, human connection, and the parts of life that require effort? You’ll also hear: • Why “slow internet” and modern travel complaints are (maybe) “stupid and ridiculous” 😄 • A powerful parenting principle: teach kids what you wish you knew, not what you wish you had • The 80/20 rule applied to customer conversations and training • Why “data confidence” is the hidden bottleneck preventing full automation • The difference between non-critical needs vs. critical needs (and why that matters) • A candid discussion about population decline, productivity, and what the future economy may look like • Joel’s best advice: do the things you don’t want to do (and why it matters neurologically) • Jeff’s answer to Joel’s final question: how to tell a truly memorable story If you’re a business owner, manager, employee, or just someone trying to understand where AI is headed (without the hype), this one will challenge the way you think. Joel Sylvester | LinkedIn https://www.linkedin.com/in/joel-sylvester-3a454344/ FIVE STAR SOLUTIONS https://www.getfivestar.com 👇 If you got value from this conversation:Like, Subscribe, and CommentAnd if you know someone Jeff should interview next, drop their name below. 00:00 Introduction and Overview of the Conversation 04:27 Technology Complaints and Modern Marvels 07:27 Innovative Ideas in Air Travel 10:34 Parenting Wisdom and Life Lessons 13:38 Understanding Customer Experience (CX) Business 16:32 Training and Knowledge in Customer Service 19:33 The Role of AI in Customer Interactions 22:34 The Future of AI and Human Interaction 25:40 Concerns About AI and Critical Thinking 28:37 The Importance of Prompting in AI Usage 31:40 The Future of Technology and Human Relationships 33:50 The Art of Storytelling and Technology's Role 35:35 AI in the Workplace: Enhancements and Limitations 38:51 Rural Talent and Remote Work Opportunities 41:19 Data Confidence and Customer Experience 43:43 Automation vs. Human Interaction: A Balancing Act 47:59 Demographic Shifts and Future Workforce Challenges 49:29 Secrets to Effective Leadership and Data Utilization 57:09 The Importance of Doing Hard Things 01:01:38 The Key to Memorable Storytelling ____ Learn all about America's Storyteller on his website: https://www.ilikethatstory.com Buy Jeff's books, CD, and audio book: https://www.ilikethatstory.net/shop Get urgent one-on-one coaching with Jeff now: https://calendly.com/jeffjgould Connect with Jeff on social media: LinkedIn — jeff-gould-americas-storyteller Twitter/X — https://x.com/jeffgouldstory Instagram — jeffgouldilikethatstory Facebook — jeffgouldilikethatstory For booking, contact: Email: book@ilikethatstory.net Phone: (605) 215-6414 or https://www.ilikethatstory.net/contact Send business/sponsorship inquiries to book@ilikethatstory.net © Jeff Gould, America's Storyteller This video is not to be reproduced without prior authorization. The original YouTube video may be distributed & embedded, if required. Callers waive all rights to privacy on this public call in show. If you need private coaching, pay for and book a call at https://www.ilikethatstory.com

    1h 8m
  2. APR 23

    Wisdom You Can’t Google | Alex Brown #8 | I Like That Story

    What can a 94-year-old teach us about life? Jeff Gould sits down with Alex Brown, age 94, to hear the wisdom that only nine decades of living can provide. Jeff believes we spend far too much time comparing ourselves to people our own age. Instead, he suggests we look 20–30 years ahead and learn from those who have already traveled the road we’re on. In this thoughtful conversation, Alex reflects on nearly a century of life — from growing up during the Great Depression, remembering Pearl Harbor as a child, serving in the U.S. Navy, building a business from scratch at age 40, and eventually selling that company after 25 years. Along the way he shares simple but powerful lessons about: • Longevity and staying healthy into your 90s • Starting a business later in life • The importance of goal setting • Parenting and family values • Faith and maintaining a positive outlook • What it’s like to witness nearly a century of world events Alex has lived through World War II, Sputnik, the Cold War, and the rise of digital technology, giving him a rare perspective on how dramatically the world has changed. And before the conversation ends, Alex shares a couple of classic jokes that show something else about long life: a sense of humor might be one of the best survival skills of all. Sometimes the best wisdom doesn’t come from experts or influencers. It comes from someone who has simply lived a long life and paid attention. Chapters 00:00 Why we should learn from people older than us 01:12 Meet Alex Brown (Age 94) 02:40 The secret to staying healthy into your 90s 03:30 Career, engineering, and building a business 04:50 Starting a company at age 400 6:00 Advice for young people entering the workforce 07:40 Advice for midlife career decisions 08:30 Retirement and finding purpose 09:00 Parenting and family values 12:00 Positive thinking and mindset 17:00 Thoughts on aging and life expectancy 18:00 The greatest inventions of the past century 19:00 Memories of Pearl Harbor and World War II 21:00 Serving in the U.S. Navy23:00 Reflections on the modern world 24:40 Alex shares a couple of classic jokes Subscribe to Jeff Gould – America’s Storyteller for conversations that capture wisdom, life lessons, and the stories behind extraordinary lives. _____ Learn all about America's Storyteller on his website: https://www.ilikethatstory.com Buy Jeff's books, CD, and audio book: https://www.ilikethatstory.net/shop Get urgent one-on-one coaching with Jeff now: https://calendly.com/jeffjgould Connect with Jeff on social media: LinkedIn — jeff-gould-americas-storyteller Twitter/X — https://x.com/jeffgouldstory Instagram — jeffgouldilikethatstory Facebook — jeffgouldilikethatstory For booking, contact: Email: book@ilikethatstory.net Phone: (605) 215-6414 or https://www.ilikethatstory.net/contact Send business/sponsorship inquiries to book@ilikethatstory.net © Jeff Gould, America's Storyteller This video is not to be reproduced without prior authorization. The original YouTube video may be distributed & embedded, if required. Callers waive all rights to privacy on this public call in show. If you need private coaching, pay for and book a call at https://www.ilikethatstory.com

    27 min
  3. APR 16

    You Don't Notice it's the Last Time! | Thadeus Amadeus Giedd #7 | I Like That Story

    Jeff Gould (“America’s Storyteller”) sits down with Thadeus Amadeus Giedd for a conversation that starts light—misheard names, funny mix-ups, and Jeff’s signature “JEFFARDY” question board—and gradually deepens into faith, leadership, fatherhood, and the power of living with intention. Thadeus, the longtime organizer behind TEDxSiouxFalls, shares what he believes makes a truly great TEDx talk: it’s not a lecture—it’s a story arc. The best speakers don’t try to cram in everything they know; they deliver one unforgettable insight, one unexpected moment, and one powerful takeaway in just 15 minutes. From there, Thadeus opens up about the ideas shaping his life right now—especially his love for Stoicism (Marcus Aurelius, Epictetus, Seneca) and how he’s combined its virtues—courage, wisdom, justice, and temperance—with what he believes Stoicism lacks most: love. For Thadeus, letting Christ into his life didn’t replace the discipline of Stoicism—it completed it. The conversation also turns personal as Thadeus talks candidly about depression, identity shifts, and how becoming a father changed him. Jeff and Thadeus explore modern parenting styles, the difference between gentleness and permissiveness, and the importance of accountability—especially the humility of admitting when you’re wrong. Later, the interview shifts to leadership lessons from a recent men’s summit featuring John Maxwell and Tim Tebow. Thadeus shares what stood out most: Maxwell’s idea of making an impression from afar but creating impact up close, and Tebow’s consistent message of living with urgency and intentionality—waking up each day asking, “How do I be a vessel today?” They close with a surprisingly emotional final moment: Thadeus gets one question to ask Jeff, and he chooses a question about memory—if Jeff could relive one day, what would it be? Jeff’s answer lands like a quiet gut punch: a return to a simple moment at the table with his mother, fully present, noticing what he couldn’t appreciate at the time. The episode ends with a shared reminder that gratitude and attention are not optional if you want a meaningful life. A funny, thoughtful, faith-forward conversation—anchored in story, grounded in real life, and full of practical takeaways. #JeffGould #AmericasStoryteller #PodcastInterview #ThadeusGiedd #TEDx #TEDxTalk #Leadership #Stoicism #FaithAndLife #ChristianPerspective #IntentionalLiving #Parenthood #LifeLessons #PersonalGrowth #Storytelling00:00 Introduction and Name Confusion 04:10 Exploring Biblical Parables 06:59 The Role of TEDx Talks 09:45 The Application Process for TEDx Talks 12:43 What Makes a Good TEDx Talk? 14:57 Stoicism and Love in Life 18:05 Parenting Perspectives and Lessons Learned 24:10 Exploring Connections with Influential Figures 27:10 Reflections on Wealth and Influence in Heaven 29:11 Making Impressions vs. Impacting Lives 32:06 Navigating Personal Struggles and Mental Health 35:57 The Power of Authenticity and Generosity 38:11 Dream Lunch with Heroes and Influencers Learn all about America's Storyteller on his website: https://www.ilikethatstory.com

    48 min
  4. APR 12

    The Truth About “Work-Life Balance” | Wendy Alexander #6 | I Like That Story

    What does it really take to build a workplace people want to stay in? In this wide-ranging, story-driven conversation, Jeff Gould sits down with Wendy Alexander, an HR professional (“HR guru”) with 20+ years in talent acquisition, coaching, employee relations, and workplace culture. #HR #Hiring #Leadership #WorkplaceCulture #AI #Burnout #Recruiting #EmotionalIntelligence #TalentAcquisition #jeffgould #americasstoryteller #wendyalexander Topics covered: • Why “balance” can feel impossible (and what helps anyway) • The iPad story: boundaries, structure, and staying sane • AI at work: helpful tool or trust-killer? • The real formula for a great hire (role + manager + team dynamics) • Generational diversity: strengths, friction, and how to train for it • Leadership as coaching, not pushing • Books that shaped Wendy (Jordan Peterson, Catcher in the Rye, Enneagram work) • A candid closing question: Jeff’s biggest regret—and what saved him from it 👍 If you’re a leader, manager, recruiter, or just trying to navigate modern work without burning out—this one will hit. Chapters 00:00 Intro + “zhuzh” in post-production 03:58 Work-life balance: real vs. ideal 05:51 The “office iPad” boundary story 08:59 AI: fear, usefulness, and trust 14:38 What makes a good hire 20:09 Generational diversity at work 27:04 Retention + genuine caring 29:15 Hiring / training / leadership 32:10 HR “secret sauce”: hiring is marketing 36:08 Karaoke pick + fun pivots 42:05 Books that changed Wendy’s life 54:46 Advice: “Don’t lose yourself” 1:05:20 Jeff’s biggest regret + timing 1:10:01 Bonus: Great Gatsby debate + deeper talk ____ Learn all about America's Storyteller on his website: https://www.ilikethatstory.com Buy Jeff's books, CD, and audio book: https://www.ilikethatstory.net/shop Get urgent one-on-one coaching with Jeff now: https://calendly.com/jeffjgould Connect with Jeff on social media: LinkedIn — jeff-gould-americas-storyteller Twitter/X — https://x.com/jeffgouldstory Instagram — jeffgouldilikethatstory Facebook — jeffgouldilikethatstory For booking, contact: Email: book@ilikethatstory.net Phone: (605) 215-6414 or https://www.ilikethatstory.net/contact Send business/sponsorship inquiries to book@ilikethatstory.net © Jeff Gould, America's Storyteller This video is not to be reproduced without prior authorization. The original YouTube video may be distributed & embedded, if required. Callers waive all rights to privacy on this public call in show. If you need private coaching, pay for and book a call at https://www.ilikethatstory.com

    1h 9m
  5. APR 12

    50 Concussions. Paralyzed. Mute. He Came Back! | Nick Morrison #5 | I Like That Story

    Former professional bull rider Nick Morrison has survived more than 50 concussions, a broken neck, a broken back, and two devastating shoulder injuries that ended his rodeo career at just 21 years old. But his greatest battle came in 2020, when a heat-triggered neurological episode left him fully paralyzed and mute — trapped inside his own body.  @NickMorrisonComedy  #jeffgould #americasstoryteller #interview #nickmorrison #comedy #publicspeaking #rodeo #bullriding #knockedout With no insurance coverage and no rehab facility willing to take him, Nick rebuilt his brain the only way he could: one word at a time. Through music, relentless mental discipline, and unshakable faith, he fought his way back to the stage. Today, Nick is a bestselling author of Knocked Out, But Not Down, a nationally touring keynote speaker, and a stand-up comedian who has performed from Las Vegas to Fortune 500 stages — all while living daily with chronic pain. In this powerful and surprisingly funny conversation, Nick shares: • What it really feels like to ride a bull in front of 80,000 people • The terrifying moment he became paralyzed in his own home • How music rewired his damaged brain • The hidden struggles of professional athletes and veterans • Why bombing in comedy can be scarier than riding bulls • The three disciplines that carried him through adversity • This isn’t just a story about survival. It’s a masterclass in resilience, identity, and choosing joy when life knocks you out. Nick is now a nationally touring stand-up comedian and motivational speaker. His new book Knocked Out But Not Down recently debuted as a #1 Best Seller. He has performed comedy from Las Vegas to Nashville, spoken to Fortune 500 companies, and inspired crowds of thousands all over the world with his story. nickmorrisonspeaker.comnickmorrisoncomedy.com Instagram @nickmorrisoncomedy LinkedIn: NickMorrisonSpeaker Chapters 00:00 Introduction to Nick Morrison's Journey 05:37 Overcoming Adversity: The Loss of Speech 11:24 The Role of Music in Recovery 17:35 The Thrill of Bull Riding and Stand-Up Comedy 23:42 Finding Identity After Sports and Injury 30:13 Life Lessons from Adversity 36:01 The Significance of Belt Buckles 45:28 Overcoming Adversity in Life and Comedy 52:20 Maintaining Buoyancy in Life 01:02:08 The Art of Storytelling in Comedy 01:08:23 Reflections on Family and Loss Learn all about America's Storyteller on his website: https://www.ilikethatstory.com

    1h 25m
  6. APR 12

    What Horses Taught Me About Leadership and Presence | Sandra Dee Robinson #4 | I Like That Story

    Jeff Gould interviews Sandra Dee Robinson (“The Charisma Coach”) on presence, faith, leadership, and what horses teach about emotional alignment. ‪@RealSandraDeeRobinson‬ They start with one core idea: better questions create better conversations. Sandra explains how thoughtful, non-invasive questions quickly build trust—especially for introverts. The discussion moves into resilience, as she shares how Psalm 23 became a source of strength during a season of loss and rebuilding, reframing desperation as growth. A major focus is her work in equine-assisted leadership. Horses mirror human emotion with precision, revealing that calm authority—not dominance—drives true leadership. Stress is contagious, but so is regulation. Even physiologically, large mammals can help lower blood pressure and restore clarity. They also address fame, identity projection, comparison, and the need for embodied presence in a noisy, AI-driven world. Sandra argues that charisma is alignment—when who you are matches what you express. Five Key Takeaways: • Charisma is alignment, not performance. • Better questions unlock connection. • Calm is the foundation of leadership. • Comparison kills momentum. • Presence is a competitive advantage. Website link: www.SandraDeeRobinson.com Social: @RealSandraDeeRobinson Youtube:    / sandradeerobinsonspeakeractress       Linked In:   / sandradeerobinson   Instagram:   / meimsandradee   Facebook:   / coachsandradee   You’re invited! To stay connected with my weekly interactive Newsletter for stories, tips and invitations to new perspectives! https://sandradeerobinson.com/newslet... Learn all about America's Storyteller on his website: https://www.ilikethatstory.com

    1h 24m
  7. APR 12

    Living with Intentionality | Marty Hofmann #1 | I Like That Story

    In this engaging conversation, Jeff Gould and Marty Hofmann explore themes of intentional living, personal growth, and the importance of integrity. Marty shares his experiences from shearing sheep to his current work in real estate, emphasizing the grit and determination required in both life and work. They discuss the concept of true prosperity, which is defined not by wealth but by the impact one has on others. The conversation also delves into the significance of daily disciplines, the balance between family and work, and the power of authenticity in building connections. Ultimately, the discussion encourages listeners to live intentionally and avoid complacency in their lives. #martyhofmann #jeffgould #interview ⁨‪@martyhofmann1‬ Connect with Marty Hofmann: Website: https://www.martyhofmann.com/ with his new website to be https://killcomplacency.com Podcast (Kill Complacency): https://podcasters.spotify.com/pod/sh... Instagram:   / martyhofmann1   Facebook:   / martyhofmann1   YouTube:    / @martyhofmann1   LinkedIn:   / martyhofmann   Integrity Shearing: https://www.integrityshearing.com/ Chapters 00:00 Introduction and Background 02:57 The Grit of Shearing Sheep 05:56 The Cowboy Spirit and Its Values 08:58 Living with Intentionality 12:01 Defining Prosperity and Impact 15:10 The Importance of Integrity 17:49 Creating a Life of Impact 21:02 Balancing Life's Aspects 24:11 Character Development and Intentionality 28:44 The Concept of Complacency 31:47 Measuring Progress and Tracking Habits 36:31 The Journey of Running and Personal Growth 39:55 Living with Intentionality 44:40 Understanding Your 'Why' and Authenticity Learn all about America's Storyteller on his website: https://www.ilikethatstory.com

    54 min
5
out of 5
39 Ratings

About

Each I Like That Story episode showcases the wisdom, humor, and insight of Jeff Gould, America's Storyteller. Episodes are brief or long-form interviews, inspirational, and on-point stories, delivered every week to start your week right. Listen here or subscribe on your favorite podcast platform!

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