HVAC On Air Podcast Series

AC & Heating Connect

HVAC On Air is a podcast series covering various heating and cooling topics. Some topics feature leading Emerson experts and HVAC contractors discussing key industry issues. Other topics include insight and information for homeowners to consider when repairing or installing a new HVAC system.

  1. 11/04/2021

    Copeland HVACR Influencer Event: Part 1 – Using Passion + Social to Connect the Industry

    In this episode, Lindsay Headings talks with HVACR industry experts Tersh Blissett, Michael Mayberry, Eddie McFarlane, Jerry Rollins, Bryan Orr, and Bill Spohn at The Helix Innovation Center in Dayton, Ohio. Jessica Bannister also joined remotely. The conversation included personal back-stories from the experts, such as their passion for HVACR and how that led them to starting their social channels and communities. Host: Lindsay Headings, Digital Demand Lead, Copeland Guests: ul>li {line-height: 1.6; margin-bottom: 0;}li {line-height: 1.6;} Tersh Blissett Michael Mayberry Eddie McFarlane Jerry Rollins Bryan Orr Bill Spohn Jessica Banister   Timestamps: 0:00 – Welcome 0:09 – Lindsay’s opening remarks 1:37 – Eddie and Jerry’s background 3:18 – Eddie and Jerry’s passion for the industry 6:00 – How Toolshed came to be 9:19 – Introduction to Bill and TruTech Tools 11:25 – Bill’s take on building performance in HVACR 12:51 – Michael’s background 20:40 – HVAC Refer Guy philanthropy 22:03 – Michael’s transformative personal story 27:41 – Jessica’s background and passion for the industry 31:31 – Transparency of HVACR challenges 35:36 – Bryan’s background 37:03 – Bryan’s passion for the trade 38:23 – Gaps that HVAC School addresses 41:08 – Variety of opportunities in HVACR 45:53 – Tersh’s introduction 49:45 – Service Business Mastery Podcast origin and content 52:24 – Lindsay’s closing statement Here are the influencers’ social channels: Tersh Blissett Instagram – @tershblissett and @Service Business Mastery Podcast Facebook – @Service Business Mastery Podcast LinkedIn – @Tersh Blissett Michael Mayberry Instagram – @hvac_refer_guy Youtube – @HVAC_REFER_GUY Facebook – @HVACREFERGUY LinkedIn – @Mike (HVACREFERGUY LLC) Mayberry Eddie McFarlane Youtube – @Toolshed and @McFarlane Minute Facebook – @Toolshed LinkedIn – @Edward McFarlane Jerry Rollins Youtube – @Toolshed Facebook – @Toolshed LinkedIn – @Jerry Rollins Bryan Orr Instagram – @hvacschool Youtube – @HVAC School Facebook – @hvacrschool LinkedIn – @Bryan Orr Bill Spohn Website – hvacrschool.com Youtube – @TruTech Tools Facebook – @TruTechTools Twitter – @TruTechTools Jessica Bannister Instagram – @hvacjess Website – hvacjess.com Facebook – @HVACjess1 TikTok – @hvacjess LinkedIn – @Jessica Bannister The post Copeland HVACR Influencer Event: Part 1 – Using Passion + Social to Connect the Industry appeared first on AC & Heating Connect.

    54 min

  2. 06/15/2021

    Customer Service Experts

    In this episode, Lindsay Headings and our co-host, Vickie Blakey, are joined by three HVAC customer service experts: Ty Gates, Zane Pockrandt, Scott Frymann from Logan A/C & Heat Services in Dayton, Ohio. These industry experts provide insight on the benefits of talking through two-stage technology with the homeowner. We also discuss comfortability at home during the pandemic and other topics. ul>li {line-height: 1.6; margin-bottom: 0;}li {line-height: 1.6;} Host: Lindsay Headings, Digital Marketing and Content Manager, Emerson Co-host: Vickie Blakey, Product Marketing Manager, Emerson Guests: Ty Gates, Comfort Consultant, Logan A/C & Heat Services Zane Pockrandt, Comfort Consultant, Logan A/C & Heat Services Scott Frymann, Comfort Consultant, Logan A/C & Heat Services Timestamps: 0:09 – Welcome 0:21 – Two-stage system recommendations to customers 3:22 – Advantages of two-stage vs single-stage system 4:18 – Explaining two-stage systems to customers 5:36 – Discussing HVAC terms with customers 6:27 – Helping with buying or upgrading decision 9:53 – Finding the value of buying and upgrading new HVAC systems 13:10 – Training technicians on how to effectively talk to customers 18:42 – Final thoughts and personal stories Learn more about Logan A/C & Heat Services: Website: https://www.logan-inc.com/ Social Media: Facebook Twitter Youtube The post Customer Service Experts appeared first on AC & Heating Connect.

  3. 05/19/2021

    Tech Experts Edition: In the Field – Serviceability of Two-Stage Systems

    In this episode, we are joined by two experts, Bill Wireman and Chris Cantrell, from Logan A/C & Heat Services in Dayton, Ohio. We kick off the conversation discussing the serviceability of two-stage systems, then move to installation differences between two-stage and fixed or variable speed systems. We also discuss a basic checklist homeowners should do before having a technician service a unit. Host: Lindsay Headings, Digital Marketing and Content Manager, Copeland Co-Host: Brad Hess, Application Engineering Manager, Copeland Guests: Bill Wireman, Field Service Supervisor, Logan A/C & Heat Services Chris Cantrell, Service Manager, Logan A/C & Heat Services ul>li {line-height: 1.6; margin-bottom: 0;}li {line-height: 1.6;} Timestamps: 0:09 – Welcome 0:44 – Installation differences between two-stage, fixed speed and variable speed system 1:20 – Training for new technicians 2:26 – Setup differences between a two-stage system vs variable speed system 2:56 – Talking to a homeowner about the difference of operation between two-stage and single-stage 4:52 – How thermostats work in two-stage systems 5:30 – Typical issues and troubleshooting of two-stage systems 8:46 – Benefits of a two-stage system 10:27 – Thermostat installation for new two-stage systems 11:12 – Typical issues received on service calls 12:10 – What impact do new regulations have on serviceability 13:12 – Advice for technicians Learn more about Logan A/C & Heat Services: Website: https://www.logan-inc.com/ Social Media: Facebook Twitter Youtube Previous Episode: The New Copeland Online Product Information Tool and Copeland Mobile App The post Tech Experts Edition: In the Field – Serviceability of Two-Stage Systems appeared first on AC & Heating Connect.

    16 min

  4. 05/10/2021

    HVAC Backstories

    In this episode, we are joined by three of Logan A/C & Heat Services in Dayton, Ohio’s own apprenticeship program graduates. We kick off the conversation by discussing how each of them unexpectedly took a leap of faith and made a career change to be a part of the HVAC industry. We also discuss how they receive a sense of accomplishment on the job and why awareness about the industry is important. ul>li {line-height: 1.6; margin-bottom: 0;}li {line-height: 1.6;} Host: Lindsay Headings, Digital Marketing and Content Manager, Copeland Co-Host: Vickie Blakey, Product Marketing Manager, Copeland Guests: Devin Johnson, Jared Cloyd, and Matt Andre Timestamps: 0:08 – Introduction 2:14 – Devin discusses his background 4:28 – Devin discusses his experience in the apprenticeship program 5:46 – Jared discusses his background 7:28 – Ride along experiences 9:53 – Matt shares his background 13:20 – Devin, Jared, and Matt share advice to those looking for a career change – The biggest challenge or misconception about switching to an HVAC career 19:58 – Mentorship 21:17 – Favorite things on the job 22:54 – Learning new things 25:51 – Wrap-up Learn more about Logan A/C & Heat Services: Website: https://www.logan-inc.com/ Social Media: Facebook Twitter Youtube The post HVAC Backstories appeared first on AC & Heating Connect.

    27 min

  5. 04/21/2021

    Tech Experts Edition: The New Copeland™ Online Product Information Tool and Copeland™ Mobile App

    This podcast episode is all about the updates made on both the Copeland Online Product Information tool (OPI) and the Copeland Mobile app. This podcast will walk you through how to access OPI and Copeland Mobile along with the several features it has to offer. Lindsay, John, and James discuss the various feature upgrades including marketing bulletins, advanced search, cross reference tab, and more. Be sure to check out the question of the week at the end of the podcast for a chance to win a genuine Copeland t-shirt. ul>li {line-height: 1.6; margin-bottom: 0;}li {line-height: 1.6;} Host: Lindsay Headings – Digital Marketing and Content Manager, Copeland Co-Hosts: James Stevenson – Technical Service Engineer, Copeland John Roberts – Technical Service Engineer, Copeland Timestamps: 0:10 – Welcome 1:08 – Answering the question of the week from the Tandems and Trios podcast 5:31 – How do you access OPI 6:58 – Features of OPI: keyword search, publications, advanced search, cross reference tab, and more 12:48 – How to find a compressor model in local stores near you 13:20 – How to access the older version/format of OPI 14:29 – Feedback button 15:48 – Transitioning to Copeland Mobile and its features 18:32 – Finding service parts on Copeland Mobile 19:24 – Comparing the older version and newer version of Copeland Mobile especially while searching for parts 20:10 – Scan feature on Copeland Mobile 22:40 – Blog and YouTube Videos mentioned: Blog – Launch of Enhanced OPI Tool and Copeland Mobile App How to Cross-reference a Competitor Condensing Unit to a Copeland Model How to Search for Publications and Bulletins about Copeland Models How to Search for Frequently Asked Questions about Copeland Brand Products 26:21 – Question of the week Next Episode: In the Field – Serviceability of Two-Stage Systems Previous Episode: Tandems and Trios The post Tech Experts Edition: The New Copeland™ Online Product Information Tool and Copeland™ Mobile App appeared first on AC & Heating Connect.

    29 min

  6. 03/29/2021

    Women in HVAC

    In this episode, we are celebrating Women’s History month with four of our special guests, Ashley Pleiman, Sandy Heckman, Lynn Williams, and Mindy Ondera from Logan A/C & Heat Services in Dayton, Ohio. First, we dive into learning about the history of women at Logan’s and how they discovered their own careers in the HVAC industry. We also dive into the role of women in the HVAC industry along with the plethora of career opportunities it has to offer. Our special guests further discuss how flexible the industry is and give advice to our next generation of females. ul>li {line-height: 1.6; margin-bottom: 0;}li {line-height: 1.6;} Host: Lindsay Headings, Digital Marketing and Content Manager, Emerson Co-Host: Becky Hoelscher, Director Aftermarket Sales, Emerson Guests: Ashley Pleiman, VP of Human Resources and Finance, Logan A/C & Heat Services Sandy Heckman, VP of Administration, Logan A/C & Heat Services Lynn Williams, Customer Service Supervisor, Logan A/C & Heat Services Mindy Ondera, Director of Install Coordination and Remote Offices, Logan A/C & Heat Services Timestamps: 0:10 – Welcome 1:18 – Sandy and Ashley discuss their history and journey at Logan’s 5:44 – Industry flexibility and career opportunities 8:00 – Is HVAC for women? 10:54 – Mindy and Lynn introduce themselves and share why they chose HVAC 17:07 – Challenges faced due to COVID-19 19:40 – Advice to the next generation of females Learn more about Logan A/C & Heat Services: Website: https://www.logan-inc.com/ Social Media: Facebook Twitter Youtube The post Women in HVAC appeared first on AC & Heating Connect.

    23 min

  7. 03/11/2021

    What’s New with Regs: Regulatory Edition – American Innovation and Manufacturing Act (AIM Act)

    On this episode, we are joined again by Dr. Rajan Rajendran and Jennifer Butsch, Copeland’s regulatory experts. This episode of What’s New with Regs walks through the recently approved American Innovation and Manufacturing Act (AIM Act). We discuss what the AIM Act is, what it means moving forward as well as how it is different from the Kigali Amendment. We also make a point to touch on the concept of sector base rulemaking, how the EPA might view this topic and the AIM act’s impact to low GWP Refrigerants. ul>li {line-height: 1.6; margin-bottom: 0;}li {line-height: 1.6;} Host: Lindsay Headings, Digital Marketing and Content Manager, Copeland Co-host: Jennifer Butsch, Director of Regulatory Affairs, Copeland Guest: Dr. Rajan Rajendran, Vice President of Systems Innovation Center and Sustainability, Copeland Timestamps: 0:09 – Welcome 1:03 – Introduction on AIM Act and what it is 1:29 – What does the AIM Act signify? 3:11 – Reason why AIM Act is called the American Innovation and Manufacturing Act 4:20 – How is AIM Act different from Kigali Amendment? 8:28 – Sector based rulemaking and how EPA might rule that out? 10:32 – GWP Refrigerants For additional information on the AIM Act check out our E360 webinar and regulations webpage: Regulatory Update: Refrigerant Rulemaking and Climate Initiatives E360 Webinar AC Industry Regulations Previous Episode: What’s New with Regs: System Efficiency – A Look into the Future The post What’s New with Regs: Regulatory Edition – American Innovation and Manufacturing Act (AIM Act) appeared first on AC & Heating Connect.

    18 min

  8. 01/05/2021

    Tech Experts Edition: Tandems and Trios

    This podcast episode is all about tandems, trios and nomenclature! Lindsay, John, and James decode a common compressor nomenclature and explain the difference between even and uneven tandems. We also provide various marketing bulletins based on tandem/single compressor replacements, run cycle, staging, and oil balancing. ul>li {line-height: 1.6; margin-bottom: 0;}li {line-height: 1.6;} Host: Lindsay Headings – Digital Marketing and Content Manager, Emerson Co-Hosts: James Stevenson – Technical Service Engineer, Emerson John Roberts – Technical Service Engineer, Emerson Timestamps: 0:10 – Welcome 1:30 – Challenges of tandems and trios 2:08 – Using multiples for capacity control 4:26 – How far back does the use of semi-hermetic go back? 5:32 – Even and uneven tandems & trios 6:51 – Nomenclature 8:00 – Identifying and replacing a tandem 8:53 – Different applications for tandems and trios 9:56 – Oil levels 12:46 – Replacing compressors 14:12 – Ideal scenarios when replacing a single compressor in a multiples installation versus the entire system 16:35 – AE bulletins referenced in the podcast A44 –1331 – ZP16 to ZP44K3E and ZP14 to ZP61K5E R-410A 1.5 to 5 Ton Copeland Scroll Compressors AE4 – 1365 – 5 to 12 Ton ZP*K3, ZP*KC, and ZP*KW R-410A Copeland Scroll Compressors for Air Conditioning AE4 – 1303 – 7 to 15 Ton ZR*KC and ZP*KC Copeland Scroll Compressors 17:23 – Charge limits and crankcase heater 18:26 – Question of the week This episode’s question of the week is now CLOSED. Our lucky winner is Gary Rosier. Congrats Gary! Next Episode: The New Copeland Online Product Information Tool and Copeland Mobile App Previous Episode: Preventive Maintenance The post Tech Experts Edition: Tandems and Trios appeared first on AC & Heating Connect.

    21 min
See All (44)

Ratings & Reviews

4.1
out of 5
12 Ratings

About

HVAC On Air is a podcast series covering various heating and cooling topics. Some topics feature leading Emerson experts and HVAC contractors discussing key industry issues. Other topics include insight and information for homeowners to consider when repairing or installing a new HVAC system.

Information

  • Creator
    AC & Heating Connect
  • Years Active
    2015 - 2021
  • Episodes
    44
  • Rating
    Clean
  • Copyright
    © 2021 Emerson Electric Co. All rights reserved.
  • Show Website
    HVAC On Air Podcast Series