The Jason & Scot Show - E-Commerce And Retail News

Jason "Retailgeek" Goldberg, Publicis & Scot Wingo, ReFiBuy

Join hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of ReFiBuy and Co-Founder of ChannelAdvisor, as they discuss the latest e-commerce and digital shopper marketing news and trends.

  1. Jul 2

    EP 340 — Ron Johnson, the Man Who Built the Apple Store

    We're unapologetic fanboys of Apple and great retail experiences on this show, so for Apple's 50th anniversary — and the 25th anniversary of the first Apple Store — we brought on the person who actually created the modern Apple Store concept: Ron Johnson. Ron built his career in 10-year cycles, and each one changed retail. At Target, he dreamed up the first designer collaboration in retail history (Michael Graves) and helped turn a Midwest discounter into a place people bragged about shopping. At Apple, he opened the first stores in 2001 — when Gateway was folding, Dell was winning, and everyone thought a 5%-market-share computer company had no business signing mall leases. He named the Genius Bar (Steve Jobs told him nobody would buy it), killed the cash register with a mobile checkout built on an iPod Touch, and left in 2012 with a million people a day walking into Apple Stores. Then he took the hardest job in retail — CEO of JCPenney — and he's refreshingly honest here about what went wrong. What we get into: → The Michael Graves deal, and why "design" beat "fashion" at Target → Why Steve Jobs hated the idea of mall stores — and how Ron changed his mind → Where the Genius Bar name came from, and the meaning behind it → Killing the cash wrap: mobile checkout in 2008, self-checkout in 2010 → Spending the morning of 9/11 with Steve Jobs → JCPenney, situational arrogance, and the change-management lesson he owns → Why omnichannel won — stores didn't, online didn't → What agentic commerce and AI actually do to shopping (and Satya Nadella's "token capital") Ron's book, Shop Different, comes out September 22nd from HarperCollins. It's built around the Harvard Business School case study of his career — Harvard's most popular first-year case — and it's going to be one of the must-reads of the fall for anyone who loves retail. Links to buy it are in the show notes. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of ReFiBuy.AI and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing. Episode 340 of the Jason & Scot Show was recorded on Friday, June 19th, 2026

  2. Feb 6

    EP336 - Amazon Q4 Earnings

    EP336 - Amazon Q4 Earnings Chapters 0:31  Welcome to the Jason and Scott Show 3:28 NRF Highlights and Personal Updates 5:54 Upcoming Conferences and Events 9:15 Anthropic's Super Bowl Ads 16:11 Claude Bot and Agentic Technology 16:42 Amazon Earnings Overview 23:32 Meta's Advertising Strategies 27:32 Google's AI Developments 35:45 Amazon's Earnings Call Insights 44:29 Retail Growth and Essentials 48:20 Marketplace Dynamics 49:42 AWS Performance and Challenges 54:26 Amazon's Advertising Business 1:00:31 Agentic Commerce and Future Predictions 1:13:43 Walmart Leadership Changes and Implication Welcome to a new installment of the Jason and Scot Show! In this special episode recorded on February 6th, 2026, hosts Jason Goldberg and Scot Wingo reconnect for an enlightening discussion following their experiences at the NRF and share key industry insights. This episode is packed with updates on Amazon's recent earnings call, the advertising landscape, and the emerging role of agentic commerce in the retail world. Join Jason and Scot as they kick off the episode by reflecting on their time at NRF, where Jason delivered an impactful keynote that had listeners buzzing. In a light-hearted banter, they dive into personal stories, including the often-asked question about Jason's son's sunburn during their recent Hawaiian vacation. From there, the conversation takes a deep dive into the evolving nature of retail, where both hosts express their excitement over how businesses are embracing the latest innovations in technology and AI. The duo then brings their focus to Amazon's latest earnings report, which revealed a robust growth in retail despite an ominous forecast for capital expenditures. While they discuss the implications of Amazon's projected $200 billion in investments—including expansion into AI infrastructure, fulfillment centers, and essential goods—Jason and Scot analyze whether Wall Street's reaction of an 8% drop was justifiable considering Amazon's overall performance in retail and advertising. Listeners will gain valuable insights on how Amazon's grocery strategies and its dominance in everyday essentials have created a competitive landscape that mirrors historic retail expansions, like Walmart's grocery initiative. The hosts also emphasize the relevance of the Amazon Marketplace, where third-party sellers are taking up 62% of total units sold, highlighting the synergistic effect between advertising and retail performance. The podcast also delves into the broader context of the e-commerce space, touching on AWS growth dynamics, the challenges posed by capacity constraints, and how they contribute to the narratives surrounding AI integration. With mentions of Anthropic's recent ad campaigns and competitor movements, listeners will appreciate the comprehensive look at the competitive dynamics shaping the industry. Throughout the episode, Jason and Scot maintain an engaging dialogue on the potential of agentic commerce, discussing the opportunities for businesses to adapt and innovate in a rapidly changing environment. Their analysis of the demand for AI-driven tools and the importance of maintaining consumer experiences culminates in a call to reflect on the value of assortment and the implications of shifting consumer behaviors. In conclusion, Episode 336 serves as both a detailed recap of Amazon's recent performance and a broader commentary on the evolution within the e-commerce sector. With thought-provoking insights and a playful rapport, Jason and Scot ensure that listeners walk away with both the latest news and a deeper understanding of where the retail industry is headed. Episode 336 of the Jason & Scot Show was recorded on Friday, February 6th, 2026 Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of ReFiBuy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing. http://jasonandscot.com

4.9
out of 5
280 Ratings

About

Join hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of ReFiBuy and Co-Founder of ChannelAdvisor, as they discuss the latest e-commerce and digital shopper marketing news and trends.

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