The Savvy Dentist

Dr Jesse Green
  • 4.9 (8)
  • Management
  • Weekly

Create a dental practice and a business life you love with Dr Jesse Green as he interviews successful dentists, entrepreneurs and athletes . Listen in as guests share their stories, ideas and business techniques that you can take back to your practice to have more patients, more profit and less stress. This is the podcast where great dentistry meets great business. For more free resources visit https://savvydentist.com/

  1. Oct 27

    The 3 Numbers That Show Where You Lose Dental Patients

    When the ads seem to fail, the real problem is usually the front desk, and it’s a costly blind spot for dental practice owners. In this episode, Dr Jesse Green walks through the three numbers that show where you lose dental patients, from the first enquiry to the appointment book, and how one practice doubled the patients in the chair without spending an extra cent on ads. If you are a dental practice owner spending money on marketing without knowing what it returns, you won’t want to miss this episode. In This Episode: 01:02 A practice spending $5000 a month on ads, and what one week of call tracking revealed02:22 Why you can’t set a marketing budget without knowing your cost of acquisition03:55 The three numbers to track before you spend another dollar on marketing04:33 AI receptionists for after hours calls, plus the front desk basics that turn calls into bookings Resources and Links: How Does Your Dental Practice Compare Against the Top Performers?Stay Up to Date by Following Dr Jesse Green on InstagramConnect with Dr Jesse Green on LinkedInIf you’re a Dental Practice Owner looking to scale your practice, learn more about our Practice Max Program

  2. Oct 20

    The Psychology Behind Every Decision Your Patients Make

    Most patients have no way of judging the quality of your dentistry, so dental practice owners get judged on everything around it instead. In this episode, Dr Jesse Green sits down with Dan Monheit, Chief CX Thinker at Thinkerbell, to work through the psychology behind every decision your patients make, and the small, deliberate changes that make your practice the one they choose and return to. If you are a dental practice owner who wants patients to value your care as much as you do, you won’t want to miss this episode. In This Episode: 14:59 Why patients judge your dentistry by everything except the dentistry 17:42 Why patients remember the peaks and the ending, not the whole appointment 22:01 Effort bias: how showing the work behind a crown changes how the fee lands 29:20 The Eminem 8 Mile technique for defusing a patient’s concern before it surfaces 37:32 The bias Dan would pick above all others, and the toothpaste story behind it Resources and Links: How Does Your Dental Practice Compare Against the Top Performers? Stay Up to Date by Following Dr Jesse Green on Instagram Connect with Dr Jesse Green on LinkedIn If you’re a Dental Practice Owner looking to scale your practice, learn more about our Practice Max Program Explore Dan Monheit’s BSci Bootcamp and use code SAVVY at checkout for 20% off Learn more about Thinkerbell Books mentioned: Nudge by Richard Thaler and Cass Sunstein, Predictably Irrational by Dan Ariely, and Alchemy: The Surprising Power of Ideas That Don’t Make Sense by Rory Sutherland Mentioned in this episode: Savvy Dentist Team Training Bundle If your practice can’t run without you, it’s time for systems - not more theory. That’s why we created the Savvy Dentist Team Training Bundle - five powerful, system-driven programs including Front Desk All Stars, the Million Dollar Dentist, Practice Manager Masterclass, Advanced Treatment Coordinator Training, and High-Performance Hygiene. Each course delivers practical, step-by-step systems your team can use every day to build accountability and create a self-managing practice. Save $2,000 for a limited time — visit savvydentist.com/team-training. Team Training Bundle 2025

  3. Oct 13

    Grow Your Practice From Startup to Exit

    The four stages of dental practice growth are far more predictable than most owners realise, and so are the problems waiting inside each one. In this episode, Dr Jesse Green works through what it takes to grow a dental practice at every stage, from startup to growth to scaling up to preparing for exit. You will learn why a startup practice without retention systems is a leaky bucket you can never fill, and why crossing from profitable to scalable means becoming the world’s best trainer. If you are a dental practice owner who wants to know which stage of growth you are actually in and what to fix next, you won’t want to miss this episode. In This Episode: 00:25 The four stages every practice moves through, and why the problems at each one are predictable01:27 The leaky bucket that keeps startup practices stuck in the hustle and grind cycle02:40 Dentistry by day and business by night, the growth stage pattern that ends in burnout05:49 The mindset shift into scalability: becoming the world's best trainer08:49 What really drives your multiple, and the single point sensitivity that puts it at risk Resources and Links: How Does Your Dental Practice Compare Against the Top Performers?Stay Up to Date by Following Dr Jesse Green on InstagramConnect with Dr Jesse Green on LinkedInIf you're a Dental Practice Owner looking to scale your practice, learn more about our Practice Max Program Mentioned in this episode: Savvy Dentist Team Training Bundle If your practice can’t run without you, it’s time for systems - not more theory. That’s why we created the Savvy Dentist Team Training Bundle - five powerful, system-driven programs including Front Desk All Stars, the Million Dollar Dentist, Practice Manager Masterclass, Advanced Treatment Coordinator Training, and High-Performance Hygiene. Each course delivers practical, step-by-step systems your team can use every day to build accountability and create a self-managing practice. Save $2,000 for a limited time — visit savvydentist.com/team-training. Team Training Bundle 2025

  4. Oct 6

    How to Get More Patient Referrals in Your Dental Practice

    Social media keeps declaring word of mouth marketing slow and inefficient. In this episode, Dr Jesse Green makes the opposite case, and lays out the four step ESAR framework for patient referrals in your dental practice: the same system behind several multi-seven figure practices he helped grow with zero advertising spend. He also explains how external marketing adds new patients while referral marketing multiplies your patient numbers, and what that does to your cost of acquisition. If you are a dental practice owner who wants to grow without lifting your ad spend, you won't want to miss this episode. In This Episode: 01:38 The four step ESAR framework behind every referral 02:03 Why you have to earn the right to ask, and the touchpoints that get you there 03:25 The patient covenant that makes referrals an expectation, not a hope 04:50 The exact words Jesse uses to ask a patient for a referral 07:45 Why behaviour rewarded is behaviour repeated, and the gift mistake to avoid Resources and Links: How Does Your Dental Practice Compare Against the Top Performers?Stay Up to Date by Following Dr Jesse Green on InstagramConnect with Dr Jesse Green on LinkedInIf you're a Dental Practice Owner looking to scale your practice, learn more about our Practice Max Program Mentioned in this episode: Savvy Dentist Team Training Bundle If your practice can’t run without you, it’s time for systems - not more theory. That’s why we created the Savvy Dentist Team Training Bundle - five powerful, system-driven programs including Front Desk All Stars, the Million Dollar Dentist, Practice Manager Masterclass, Advanced Treatment Coordinator Training, and High-Performance Hygiene. Each course delivers practical, step-by-step systems your team can use every day to build accountability and create a self-managing practice. Save $2,000 for a limited time — visit savvydentist.com/team-training. Team Training Bundle 2025

  5. Sep 30

    The Hidden Legal Risks of Using AI in Your Dental Practice

    AI tools are arriving faster than the rules that govern them, and most practice owners are switching them on without knowing where their obligations begin and end. In this episode, Dr Jesse Green sits down with Zac Herps, Managing Director of Hillhouse Legal Partners, to work through what AI in dental practice actually exposes you to, from the moment a tool generates its very first clinical note. You will learn why informed consent belongs in the chair rather than on a sign in the waiting room, and what free AI platforms quietly do with everything you paste into them. Zac also walks through the reverse engineering approach his own firm uses to select tools, so you can put governance in place before something goes wrong. If you are a dental practice owner bringing AI into your clinical, administrative, or marketing workflows, you won't want to miss this episode. In This Episode: 01:21 Why the law treats AI as assistive, and why the liability still lands on you 05:37 Why a sign in the waiting room does not count as informed consent 16:08 The problem with free AI tools and what happens to everything you paste in 20:24 Two real cases: the lawyer struck off and the board member removed 23:44 The reverse engineering approach to choosing an AI tool for your practice Resources and Links: How Does Your Dental Practice Compare Against the Top Performers?Stay Up to Date by Following Dr Jesse Green on InstagramConnect with Dr Jesse Green on LinkedInIf you're a Dental Practice Owner looking to scale your practice, learn more about our Practice Max ProgramLearn more about Hillhouse Legal PartnersRead the Hillhouse fact sheet: AI in Healthcare: Managing Privacy, Legal and Compliance Risks This episode and these show notes provide general information only and should not be relied upon as legal advice. Specific advice should be obtained from a qualified professional based on your individual circumstances. Mentioned in this episode: Savvy Dentist Team Training Bundle If your practice can’t run without you, it’s time for systems - not more theory. That’s why we created the Savvy Dentist Team Training Bundle - five powerful, system-driven programs including Front Desk All Stars, the Million Dollar Dentist, Practice Manager Masterclass, Advanced Treatment Coordinator Training, and High-Performance Hygiene. Each course delivers practical, step-by-step systems your team can use every day to build accountability and create a self-managing practice. Save $2,000 for a limited time — visit savvydentist.com/team-training. Team Training Bundle 2025

  6. Sep 22

    The Dental Practice Hiring Process That Attracts The Right People

    One dental practice worked through four receptionists in a few years and every single time, they blamed the receptionist or blamed the hire. Dr Jesse Green traces the problem back to its real source: the dental practice hiring process. He makes the case that getting it right lifts the calibre of applicants, keeps good team members longer, and protects the productivity that constant turnover quietly erodes. If you are a dental practice owner tired of cycling through team members and ready to build a hiring system that works, you won't want to miss this episode. In This Episode: 01:59 The two documents to have in place before you write a word of an ad: the ideal applicant avatar and your employer value proposition03:34 How to write an advertisement that speaks to your ideal applicant's hopes and frustrations05:15 Why advertising is only the first domino in a full recruitment system Resources and Links: How Does Your Dental Practice Compare Against the Top Performers?Stay Up to Date by Following Dr Jesse Green on InstagramConnect with Dr Jesse Green on LinkedInIf you're a Dental Practice Owner looking to scale your practice, learn more about our Practice Max Program Mentioned in this episode: Savvy Dentist Team Training Bundle If your practice can’t run without you, it’s time for systems - not more theory. That’s why we created the Savvy Dentist Team Training Bundle - five powerful, system-driven programs including Front Desk All Stars, the Million Dollar Dentist, Practice Manager Masterclass, Advanced Treatment Coordinator Training, and High-Performance Hygiene. Each course delivers practical, step-by-step systems your team can use every day to build accountability and create a self-managing practice. Save $2,000 for a limited time — visit savvydentist.com/team-training. Team Training Bundle 2025

  7. Sep 16

    How AI Can Help Your Dental Practice Recover Lost Revenue

    Dr Jesse Green is joined by Clayton Newell from Henry Schein One to unpack how AI can help your dental practice today, not in five years' time. You will hear which low value tasks to hand over first, why freeing your front desk from the calendar and the phone changes the patient experience, and how to tell the difference between technology that earns its keep and technology that just looks impressive. Clayton also points to the revenue already sitting in your existing database: the lapsed recalls, the unbooked treatments, and the simple follow-up habit that turns those numbers into booked chairs. You will get a clear picture of where the practice of the future differentiates once systems become a commodity, and what that shift means for the work your team does every day. If you are a practice owner deciding how far to take AI and automation without losing the human side of your practice, you won't want to miss this episode. In This Episode: 02:32 The parallel between tradies and practice owners, and why hands on craft has a long runway ahead of it12:17 AI clinical notes inside the PMS, and the end of writing up your day at nine o'clock at night17:36 Getting front of house out of the calendar, and why patient experience becomes the point of difference24:29 The money left on the table in your database, and the follow-up call nobody wants to make38:41 Practice owners are vibe coding their own tools: what to build, what to buy, and the compliance trap Resources and Links: How Does Your Dental Practice Compare Against the Top Performers?Stay Up to Date by Following Dr Jesse Green on InstagramConnect with Dr Jesse Green on LinkedInIf you're a Dental Practice Owner looking to scale your practice, learn more about our Practice Max ProgramLearn more about Henry Schein One AustraliaConnect with Clayton Newell on LinkedIn Mentioned in this episode: Savvy Dentist Team Training Bundle If your practice can’t run without you, it’s time for systems - not more theory. That’s why we created the Savvy Dentist Team Training Bundle - five powerful, system-driven programs including Front Desk All Stars, the Million Dollar Dentist, Practice Manager Masterclass, Advanced Treatment Coordinator Training, and High-Performance Hygiene. Each course delivers practical, step-by-step systems your team can use every day to build accountability and create a self-managing practice. Save $2,000 for a limited time — visit savvydentist.com/team-training. Team Training Bundle 2025

  8. Sep 8

    The Delegation Habit Holding Your Dental Practice Back

    There is one delegation habit that quietly caps the growth of a dental practice, and it is not the one you would expect. In this episode, Dr Jesse Green unpacks the difference between delegating a task and delegating an outcome, and why the second one is where the leverage lives. He also explains how answering a question with a question builds a team that problem solves without you. You will see why the practices that scale are the ones where the owner sits one layer back, and how to make that gear change without panicking and running back to what you know. If you are a dental practice owner who keeps hearing yourself say it is easier if I just do it myself, you won't want to miss this episode. In This Episode: 00:51 The checklist culture Jesse learned in the Navy, and why it did not follow him into his first practice 02:04 Delegating a task versus delegating an outcome: the line between beginner and advanced 02:34 Handing the monkey back: how teams return the job and why you must not take it 04:02 Two practice owners, two very different outcomes, and the one who ended up in front 05:29 The gear change, the short term dip, and why so many owners never push through it Resources and Links: How Does Your Dental Practice Compare Against the Top Performers? Stay Up to Date by Following Dr Jesse Green on Instagram Connect with Dr Jesse Green on LinkedIn If you're a Dental Practice Owner looking to scale your practice, learn more about our Practice Max Program Mentioned in this episode: Savvy Dentist Team Training Bundle If your practice can’t run without you, it’s time for systems - not more theory. That’s why we created the Savvy Dentist Team Training Bundle - five powerful, system-driven programs including Front Desk All Stars, the Million Dollar Dentist, Practice Manager Masterclass, Advanced Treatment Coordinator Training, and High-Performance Hygiene. Each course delivers practical, step-by-step systems your team can use every day to build accountability and create a self-managing practice. Save $2,000 for a limited time — visit savvydentist.com/team-training. Team Training Bundle 2025

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4.9
out of 5
8 Ratings

About

Create a dental practice and a business life you love with Dr Jesse Green as he interviews successful dentists, entrepreneurs and athletes . Listen in as guests share their stories, ideas and business techniques that you can take back to your practice to have more patients, more profit and less stress. This is the podcast where great dentistry meets great business. For more free resources visit https://savvydentist.com/

Information

  • Creator
    Dr Jesse Green
  • Years Active
    2016 - 2026
  • Episodes
    566
  • Rating
    Explicit
  • Copyright
    © Savvy Dentist
  • Show Website
    The Savvy Dentist

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