Omni Talk Retail

Omni Talk Retail provides news, analysis, and commentary on the latest trends and issues in the retail industry. Created by a retailer, Chris Walton, for retailers, Omni Talk Retail covers a wide range of topics related to retail, including e-commerce, technology, marketing, and consumer behavior. This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

  1. 1d ago

    Amazon vs. Meta’s Muse, Kroger’s New Dress Code & Lowe’s Takes Flight | Fast Five

    In this week’s Omni Talk Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Quorso, Veloq, and R&S Logistics, Chris Walton is trying something he’s never done before: going solo. Coming to you from a hotel room in Nashville after a whirlwind stretch of conference travel, Chris takes on all five headlines himself, with Producer Ella stepping in to put him on the spot with the questions from the A&M Consumer and Retail Group. And this week, there’s a pretty clear theme running through the show: who gets to control the customer, whether it’s an AI agent, a delivery platform, a retailer, or even a company-issued shirt. Chris digs into five of the biggest stories in retail this week, including: • Amazon blocking Meta’s new Muse AI shopping agent from Amazon.com, raising the question of who ultimately holds the power in agentic commerce: the AI super app or the e-commerce marketplace. (Source) • Tapestry making Coach and Kate Spade products purchasable through Google’s Gemini app and AI Mode, bringing the battle over who owns the customer and checkout moment into focus. (Source) • Kroger rolling out a new dress code for nearly 400,000 store associates, as Chris weighs whether a more recognizable workforce can help improve the in-store experience. (Source) • Amazon letting retailers offer Prime delivery directly on their own websites, prompting the question: gift to mid-sized retailers or Trojan horse? (Source) • Lowe’s teaming up with DoorDash and Wing to offer 20-minute drone delivery on more than 100 home improvement essentials. (Source) Then Producer Ella takes over the lightning round, putting Chris on the spot about the greatest retail employee uniform of all time, one night in Nashville vs. Vegas, the one thing he wants delivered to his backyard by drone, and whether camera-free AI smart glasses might finally convince him to buy in. P.S. Be sure to check out all our other podcasts from the past week here, too: https://omnitalk.blog/category/podcast/ P.P.S. Also be sure to check out our podcast rankings on Feedspot. Music by hooksounds. This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

    Amazon vs. Meta’s Muse, Kroger’s New Dress Code & Lowe’s Takes Flight | Fast Five
  2. 2d ago

    “Surveillance Pricing,” AI Hype Rapidly Becoming Reality, and the Realities of Rapid Delivery | GrocerTalk

    In this episode, sponsored by Instacart Enterprise, Portager, Vusion, and Sifter Solutions, Ben Miller is joined by Jordan Berke, Founder & CEO of retail consultancy TOMORROW, for his first time on GrocerTalk. Jordan shares a little about his retail background and the work he’s doing at TOMORROW before he and Ben jump into surveillance pricing, the realities of rapid delivery, AI hype becoming reality, and whether retailers are actually listening to their shoppers. This week, they discuss: • Seattle approving its Fair and Transparent Pricing policy to ban so-called “surveillance pricing,” and Walmart CEO John Furner laying out the principles that will guide Walmart’s use of AI and pricing technology. (Source) (Source) • Tesco store employees raising concerns about the operational impact of its Uber Eats and Deliveroo partnerships, and what grocers need to consider as more ecommerce fulfillment shifts into stores. (Source) • Instacart CEO Chris Rogers’ claim that AI will transform grocery more than any other retail category, what AI shopping agents could mean for the industry, and the growing questions around who ultimately owns the customer relationship. (Source) (Source) • Sam’s Club giving its members a bigger role in shaping what it sells through its Member’s Mark Community, which now includes more than 200,000 shoppers providing feedback on products, merchandising decisions and the broader member experience. (Source) Plus, Jordan joins Ben for GrocerTalk Grab & Go, where they share the grocery stories that have caught their attention this week. Ben digs into Instacart’s latest marketplace partnerships, including Dollar General joining the platform with no price markups, and keeps an eye on the potential sale of Tesco’s Central European operations. A few things worth checking out from this week’s episode: Catch up on Omni Talk’s Groceryshop 2026 coverage, including conversations with some of the biggest names across grocery, retail, technology and CPG. Watch the latest interviews and episodes across the Omni Talk LinkedIn page, podcast channels and YouTube. Episode 007. Welcome to GrocerTalk. P.S. Be sure to check out all our other podcasts from the past week here, too: https://omnitalk.blog/category/podcast/ Music by hooksounds.com. This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

    “Surveillance Pricing,” AI Hype Rapidly Becoming Reality, and the Realities of Rapid Delivery | GrocerTalk
4.7
out of 5
101 Ratings

About

Omni Talk Retail provides news, analysis, and commentary on the latest trends and issues in the retail industry. Created by a retailer, Chris Walton, for retailers, Omni Talk Retail covers a wide range of topics related to retail, including e-commerce, technology, marketing, and consumer behavior. This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

More From Omni Talk Retail

You Might Also Like