Winning With Shopify

Winning With Shopify

The one stop Shopify Podcast. Weekly information for people looking to start, grow and accelerate and Win with their Shopify store without being too techy. Nick Trueman has over 15 years experience and started hosting this Shopify Podcast in 2020. Nick's been in the digital arena since 2008, lives all things Shopify and will be sharing his knowledge. Most weeks we interview successful brands, partner with the top tech platforms and talk to some of the world's leading ecommerce experts.

  1. Retaining Customers, Shopify Growth & Coffee: Brewing a Brand People Love

    4D AGO

    Retaining Customers, Shopify Growth & Coffee: Brewing a Brand People Love

    In this episode Nick sits down with Lorna Bruce, co-founder of The Bean Shop, to talk about building a coffee brand that customers genuinely love - and how they’ve grown a balanced business across Shopify, retail, and wholesale! From selling coffee “over the baby gate” during COVID to building an online store that keeps growing, Lorna shares what actually drives retention: exceptional customer service, strong brand consistency, and email marketing that feels human. In this episode, we cover: • The Bean Shop’s origin story (from art school to coffee roasters) • Why they supply cafés instead of competing with them • How COVID accelerated online coffee sales, and what sustained growth after • Bringing in-person customer experience to Shopify (chat + tone + loyalty) • Why email marketing is the retention engine (especially with subscriptions) • The real-life chaos of business ownership: firefighting + prioritising • Growth plans: new eco roaster + improving ops and capacity Mentioned in this episode: • The Bean Shop: thebeanshop.co.uk • Instagram: @thebeanshopuk • Want to sponsor the show or get involved? hello@winningwithshopify.com • Join the Growth Vault waiting list (Sept 1 launch): wwspodcast.com EXCLUSIVE WWS OFFERS: Winning With Shopify listeners get 20% off the first three months of Seguno Email Marketing with code WWS20: ⁠⁠⁠https://seguno.com/winningwithshopify ⁠⁠Get a short, tactical session with insights on things like tax reconciliation, returns, compliance, and more - all led by experts from the tools top brands rely on. Sign up now at ⁠⁠https://taxcloud.com/summer/⁠⁠ Join the bootcamp and elevate your inventory game: ⁠⁠https://info.brightpearl.com/winning-with-shopify-holiday-planning-bootcamp⁠⁠ Check out Yoast and get 15% off ALL monthly Shopify purchases for the first 6 months using code WWS15! ⁠⁠https://yoast.com/winningwithshopify-exclusive/⁠⁠ Key Takeaways: 00:14 – Supplying Cafés: A Smart Coffee Business Strategy 00:34 – Starting the Coffee Business Journey 00:46 – Exceptional Customer Service in Action 01:37 – The Bean Shop Origin Story 03:20 – How a Retail Background Shapes Business Success 04:22 – Work for Others First: Learning Before Owning 05:58 – The Challenge of Digital Customer Connection 06:18 – Using Chatbots Without Losing Brand Voice 07:31 – What Great Customer Service Really Looks Like 08:18 – Embracing the Chaos of Business Ownership 10:22 – The E-commerce Journey: From BT to Shopify 14:43 – Where the Name “The Bean Shop” Comes From 15:11 – Building a Consistent Brand Visual Identity 18:38 – Telling Ethical Coffee Sourcing Stories 20:17 – Splitting Operations to Support Business Growth 22:42 – Maximizing Existing Business Assets 29:27 – Giving Free Coffee with Equipment Sales 33:28 – The Owner’s Role: Firefighting vs Prioritising 35:01 – What’s Next: Growth Plans & a New Eco Roaster Follow us on socials: https://www.instagram.com/winningwithshopifypodcast/https://www.tiktok.com/@winningwithshopifyhttps://www.youtube.com/@winningwithshopify Join our newsletter: https://wwspodcast.com/ Proudly powered by Spec Digital, a world class SEO Agency and PPC AgencyBecome a sponsor: https://wwspodcast.com/pages/sponsorship

    39 min
  2. Branding A Shopify Store - The Unquantifiable Component For Success

    FEB 3 · BONUS

    Branding A Shopify Store - The Unquantifiable Component For Success

    In this episode, we skip the usual news roundup and dive deep into one topic ecommerce brands struggle with more than they realise: branding. This is about branding that works, not branding that just looks good. We break down real-world branding lessons from brands like Allbirds, Gymshark, and Who Gives A Crap, and explain why effective brand positioning drives conversion, retention, and long-term growth on Shopify. What we cover in this episode: • Why branding should be built for effectiveness, not personal preference • How standout brands win by going against the category norm • The difference between scalable branding and trendy design • Why consistency beats cleverness every time • How brand trust directly impacts conversion rate and repeat purchase • Why changing your logo “to keep it fresh” usually hurts growth • How to define what your brand stands for — and what it stands against We also walk through: • Choosing colour palettes with intention (not trends) • Why logos should be recognisable, not descriptive • How typography and tone of voice shape trust • Why every brand needs a clear “brand bible” before scaling This episode also feeds into what we’re building for 2026 - the newly named The Unofficial Shopify Growth Vault, a central hub of practical Shopify growth content launching September 2026. If you run a Shopify store, ecommerce brand, or agency, this episode will help you rethink branding as a growth lever, not a design exercise. 👉 Don’t forget to sign up for the Shopify Growth Vault 2026, launching 1st September Visit: ⁠⁠https://wwspodcast.com/pages/shopify-summit-2026 Follow us on socials: ⁠⁠https://www.instagram.com/winningwithshopifypodcast⁠ ⁠https://www.tiktok.com/@winningwithshopify⁠ ⁠⁠⁠https://www.youtube.com/@winningwithshopify Join our newsletter: ⁠⁠https://wwspodcast.com/⁠⁠ Proudly powered by Spec Digital, a world class SEO Agency and PPC Agency Become a podcast sponsor: ⁠⁠https://wwspodcast.com/pages/sponsorship⁠⁠

    28 min
  3. What Ecommerce Brands Are Missing

    JAN 27 · BONUS

    What Ecommerce Brands Are Missing

    In this episode, we break down what ecommerce brands should be focusing on right now - from email marketing and customer loyalty, to TikTok shifts, brand visibility, and platform updates that could impact growth in 2026. Topics covered: • Why email remains one of the most underused revenue channels • 4.6 billion global email users - and why retention matters more than acquisition • The risks of over-reliance on Google Ads and paid traffic • How to build a more resilient ecommerce business using existing customers • TikTok’s US algorithm split and what it means for brands and advertisers • Why change creates opportunity for marketers who move quickly Platform & partner updates: • Yoast’s new Site Kit by Google integration (WordPress) • Tracking brand visibility in Google Gemini with Yoast AI Brand Insights • Agentic commerce and why it matters as AI search evolves • Sales tax changes for SaaS and cloud services in the US (via TaxCloud) Quivia (quick facts from the episode): • Average UK child spends 92 minutes per day on YouTube • 64% of the world’s population uses social media • TikTok was the most downloaded app of 2025 If you run a Shopify store, ecommerce brand, or digital agency, this episode is packed with practical insights to help you prioritise channels, reduce risk, and build long-term growth. 👉 Don’t forget to sign up for the Shopify Summit 2026, launching 1st September Visit: ⁠wwspodcast.com⁠ → Shopify Summit 2026 Follow us on socials: ⁠https://www.instagram.com/winningwithshopifypodcast https://www.tiktok.com/@winningwithshopify ⁠⁠https://www.youtube.com/@winningwithshopify⁠ Join our newsletter: ⁠https://wwspodcast.com/⁠ Proudly powered by Spec Digital, a world class SEO Agency and PPC Agency Become a sponsor: ⁠https://wwspodcast.com/pages/sponsorship⁠

    17 min
  4. Ecommerce: Corporate vs Start-up Advantages & How to Track Data Better

    JAN 23

    Ecommerce: Corporate vs Start-up Advantages & How to Track Data Better

    Most Shopify brands think they’re data-driven… until they compare Shopify vs GA4 vs ad platform numbers and realise nothing matches.In this episode of Winning With Shopify, Nick sits down with Tom Armfelt (ex–TK Maxx eCommerce + analytics) to break down the hidden tracking issues, why “best practice” can slow you down, and the metrics that actually matter when you want profitable growth.You’ll learn how enterprise teams (like TK Maxx) approached fast experimentation, why A/B tests often fail in the real world, and how to simplify your Shopify stack without losing performance - while focusing on powerful metrics like Revenue Per Visitor (RPV) and Profit Per User (PPU).What you’ll learn in this episode:Why your tracking can look “correct” but still be wrong (GA4 dashboards ≠ truth)The biggest Shopify analytics mistakes (and how to fix funnel consistency)Why RPV beats conversion rate as a growth KPIHow PPU changes your ad strategy (and reveals what’s truly profitable)The real reason A/B testing often isn’t reliableHow app overload silently slows sites + muddies your dataWhy buying your own product reveals UX problems instantlyLessons from TK Maxx: product turnover, SEO constraints, and moving faster at scale🎟️ Shopify Summit — Sept 1, 2026: Visit www.wwspodcast.com to join the newsletter for updates, speaker teasers, and sponsor opportunities.📩 Want to sponsor an episode or get involved? Email: hello@winningwithshopify.comEXCLUSIVE WWS OFFERS:Get a short, tactical session with insights on things like tax reconciliation, returns, compliance, and more - all led by experts from the tools top brands rely on. Sign up now at ⁠⁠https://taxcloud.com/summer/⁠⁠Join the bootcamp and elevate your inventory game: ⁠⁠https://info.brightpearl.com/winning-with-shopify-holiday-planning-bootcamp⁠⁠Winning With Shopify listeners get 20% off the first three months of Seguno Email Marketing with code WWS20: ⁠⁠⁠https://seguno.com/winningwithshopify⁠⁠Check out Yoast and get 15% off ALL monthly Shopify purchases for the first 6 months using code WWS15! ⁠⁠https://yoast.com/winningwithshopify-exclusive/⁠⁠Key Takeaways:00:02 – Beyond E-commerce Best Practices03:02 – TK Maxx’s E-commerce Journey Explained05:48 – Startup Agility vs Corporate Processes06:45 – TK Maxx: A Startup With Enterprise Backing08:10 – Corporate Budgets & Idea Socialization09:42 – How to Move Faster in E-commerce10:15 – The Unique TK Maxx Customer Buying Cycle10:42 – SEO Strategy: Removing Google URLs11:32 – Aligning SEO, PR & Merchandising12:17 – Organizational Knowledge Retention Challenges15:09 – Leveling the E-commerce Playing Field16:49 – Shopify App Overload Pitfalls17:16 – Hidden Website Data Layers & Plugins19:37 – Using AI for E-commerce Data Integration20:17 – The Challenges of Reliable A/B Testing22:09 – Buy Your Own Product: See the Customer View26:03 – Implementing Product Reviews Effectively30:29 – Revenue Per Visitor (RPV) Explained31:43 – Profit Per User (PPU) for Shopify Stores38:17 – Homepage vs Product Page Landing StrategyFollow us on socials:https://www.instagram.com/winningwithshopifypodcast/https://www.tiktok.com/@winningwithshopifyhttps://www.youtube.com/@winningwithshopifyJoin our newsletter: https://wwspodcast.com/Proudly powered by Spec Digital, a world class SEO Agency and PPC AgencyBecome a sponsor: https://wwspodcast.com/pages/sponsorship

    48 min
  5. The World’s Biggest Shopify Summit Is Coming...

    JAN 20 · BONUS

    The World’s Biggest Shopify Summit Is Coming...

    In this episode of Tuesday Tea Break Talks, we announce one of the biggest projects we’ve ever launched - the unofficial Shopify Summit 2026. Our goal is simple but ambitious: to create the largest collection of Shopify-focused content ever released on a single day - completely free for merchants worldwide. This episode breaks down: • Why most ecommerce conferences fail to deliver real value• How the Shopify Summit will work differently (fast, practical, on-demand) • Our goal to build the world’s biggest Shopify content library • How merchants, brands, agencies and app founders can get involved We also share the full structure of the summit, including seven dedicated stages: • Brand stories • Marketing & sales growth • Customer retention & lifetime value • Finance & back office • Warehouse & logistics • HR & legal • Shopify apps showcase Every stage is designed to give Shopify merchants practical, actionable insights - without the fluff. Plus, we cover key updates from: • Yoast — AI brand visibility tracking and Gemini mentions • Shopify — new category-level return insights to reduce refundsUseful links mentioned in this episode: • Site Kit by Google integration now available for all Yoast customers (WordPress only) https://yoast.com/yoast-seo-january-7-2026/ • New Track Brand Visibility in Gemini with Yoast AI Brand Insights https://yoast.com/yoast-ai-brand-insights-january-13-2026/ • My latest Search Engine Journal article on agentic commerce and UCP (https://www.searchenginejournal.com/agentic-commerce-what-seos-need-to-consider-acp-ucp/563503/) If you run a Shopify store or ecommerce brand, this episode explains why the Shopify Summit 2026 could become the most valuable free learning resource in the industry. 📅 Launching September 1st, 2026 🎟️ Free to attend 👉 Sign up now at wwspodcast.com and click Shopify Summit 2026

    20 min
  6. Doubling Revenue Every Year - How Ethical Schoolwear Are Scaling Their Shopify Store

    JAN 16

    Doubling Revenue Every Year - How Ethical Schoolwear Are Scaling Their Shopify Store

    What happens when you combine ethical production, parent-to-parent word of mouth, insanely fast delivery, and simple, customer-first SEO? You build a Shopify brand that’s doubling year on year! In this episode, Nick sits down with Liam Charlton, founder of Ethical Schoolwear - a Shopify store changing the school uniform game with better quality, better ethics, and a surprisingly powerful growth engine: the school playground. We cover: • How Ethical Schoolwear started (and why ethics became the mission) • The “playground marketplace” and how word of mouth really works • Why fast delivery creates 5-star reviews (and repeat customers) • The simple SEO approach that drives sales • What products sell best • How to scale without losing what makes the brand special • Plus: a teaser for the biggest online Shopify Summit launching September 2026 Visit Ethical Schoolwear: ethicalschoolwear.com EXCLUSIVE WWS OFFERS: Join the bootcamp and elevate your inventory game: ⁠https://info.brightpearl.com/winning-with-shopify-holiday-planning-bootcamp⁠ Winning With Shopify listeners get 20% off the first three months of Seguno Email Marketing with code WWS20: ⁠⁠https://seguno.com/winningwithshopify⁠ Check out Yoast and get 15% off ALL monthly Shopify purchases for the first 6 months using code WWS15! ⁠https://yoast.com/winningwithshopify-exclusive/⁠ Get a short, tactical session with insights on things like tax reconciliation, returns, compliance, and more — all led by experts from the tools top brands rely on. Sign up now at ⁠https://taxcloud.com/summer/⁠ Key Takeaways: 00:00 – Shopify’s CEO on Doing Good (and Why It Matters) 02:28 – Meet the Founder of Ethical Schoolwear 08:49 – Why Buying a Farm in Wales Beat Selling the Business 13:35 – The Reality of Multiple Suppliers in School Uniform 17:53 – Rethinking the School Uniform Industry 23:20 – Weight Loss, Capsules & Consumer Trust 26:25 – “Uber for Dads”: The Best Business Lesson Learned 32:25 – Tesla, Trustpilot & the Power of Brand Reputation 37:23 – School Uniforms: Ethics, Scale & Impact 41:17 – The Biggest Challenges Facing the Business 43:29 – One Lesson Every Founder Learns the Hard Way 46:07 – How to Double Your Business in One Year

    50 min
4.5
out of 5
93 Ratings

About

The one stop Shopify Podcast. Weekly information for people looking to start, grow and accelerate and Win with their Shopify store without being too techy. Nick Trueman has over 15 years experience and started hosting this Shopify Podcast in 2020. Nick's been in the digital arena since 2008, lives all things Shopify and will be sharing his knowledge. Most weeks we interview successful brands, partner with the top tech platforms and talk to some of the world's leading ecommerce experts.

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