RETHINK RETAIL

RETHINK Retail
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RETHINK RETAIL

RETHINK Retail - the evolution of retail in today’s connected world. Join us as we explore the most recent trends and innovations in commerce.

  1. 2025 Unified Commerce Benchmark: Why Only 5% of Retailers Lead

    13H AGO

    2025 Unified Commerce Benchmark: Why Only 5% of Retailers Lead

    Only 5% of specialty retailers are leading in unified commerce. In this special podcast episode, Manhattan Associates, in partnership with Google Cloud and research firm Incisiv, breaks down the just-launched 2025 Unified Commerce Benchmark for Specialty Retail. 🔍 What’s inside: - Insights from 220 top retailers across shopping, checkout, fulfillment, and service - The 4 critical battlegrounds shaping customer experience - What separates Leaders like Apple, Nike, and Sephora from the rest - The impact of GenAI and real-time inventory on retail performance 📊 “35% of differentiating capabilities in 2023 are table stakes in 2025.” 🎧 Listen to the conversation with Michael Klein, Ann Sung Ruckstuhl, and Giri Agarwal to learn how to stay competitive in today’s retail ecosystem. 📥 Download the full 2025 Benchmark Report here: https://shorturl.at/Rufba

    30 min
  2. Retail Therapy: Shoptalk 2025

    APR 2

    Retail Therapy: Shoptalk 2025

    🎧 Therapy: Retail @SHOPTALK 2025 | Powered by Retail Cloud Alliance In this episode, we bring you exclusive insights from SHOPTALK 2025 with retail industry leaders: ✅ Melissa Minkow, Global Director of Retail Strategy at CI&T ✅ Linda Johansen, Founder/CEO at International Retail Group ✅ Hitha Herzog, Chief Retail Analyst at H Squared Research ✅ Joshua Rockoff, Senior Executive at Anbaxis LLC Explore the emerging retail trends and technologies that are reshaping the industry, including: - AI-driven personalization and its impact on customer experiences - The seamless integration of omnichannel strategies that improve consumer engagement - The role of data analytics in optimizing retail supply chains 🔊 Tune in now for deep insights from the minds leading retail transformation. #RetailInnovation #RetailPodcast #SHOPTALK2025 #AI #Omnichannel #DataDriven #CustomerExperience

    20 min
  3. Retail Tech Tips: Creating seamless, interconnected retail ecosystems

    MAR 12

    Retail Tech Tips: Creating seamless, interconnected retail ecosystems

    Retailers face mounting challenges—from rising labor costs to evolving customer expectations. In this episode of Retail Tech Tips, we explore how AI, cloud computing, and data integration are transforming in-store experiences. Featuring industry leaders: - Roy Horgan, Group SEVP Strategy, Marketing & Communications at VusionGroup -Zach Whigham, Associate Director, Retail and Consumer Products at Kyndryl -Trevor Sumner Top Retail Expert Key takeaways from this episode: -AI and computer vision are redefining in-store engagement -Electronic Shelf Labels (ESLs) are driving efficiency at scale -Retailers are moving from theory to action—focusing on ROI-driven solutions VusionGroup is a leader in electronic shelf labels (ESLs) and retail digitalization, helping retailers optimize pricing, promotions, and in-store experiences. Kyndryl is a global IT infrastructure powerhouse, working with retailers to modernize their technology ecosystems for scalability and efficiency. Listen now and stay ahead of the curve.

    34 min
  4. AI & Retail Transformation: Insights from NRF 2025

    MAR 11

    AI & Retail Transformation: Insights from NRF 2025

    Can AI revolutionize retail? C&A Brazil and Sam’s Club share their strategies. In this Global Retail Leaders episode, Top Retail Expert Alberto Serrentino chats with Paulo Correa, CEO of C&A Brazil, and Todd Gardner, Chief Product Officer at Sam’s Club, about how AI is transforming business efficiency, customer experience, and decision-making in retail. 🔹 Key Topics & Timestamps: [00:00] Introduction to RETHINK Retail [01:15] Meet Alberto Serrentino, Paulo Correa, and Todd Gardner [03:30] AI’s role in business productivity and efficiency [07:45] C&A Brazil’s transformation through AI-driven strategies [12:20] The impact of AI on pricing, inventory, and supply chain optimization [18:10] Engaging leadership in digital transformation [22:40] Customer-centric AI: Personalization & omnichannel experiences [27:55] Final thoughts on the future of AI in retail 🎧 Listen now to discover how AI is redefining retail performance and strategy. 🌍 Join our community and be the next guest on our podcast: www.globalretailleaders.com

    15 min
  5. Circular Retail & Social Impact: How Goodwill is Leading the Way

    MAR 6

    Circular Retail & Social Impact: How Goodwill is Leading the Way

    How can retailers embrace sustainability and drive social impact at scale? In this episode of RETHINK Retail, host Lisa Amlani sits down with Bev Kobe, President & CEO of Goodwill Industries, to discuss how Goodwill is redefining retail through the circular economy, resale innovation, and social enterprise. Goodwill is more than just a thrift store-it’s a leader in sustainability and job creation, diverting billions of pounds from landfills while employing those who need it most. ⏱ Timestamps: [00:00] Introduction to RETHINK Retail [01:20] Meet Bev Kobe, CEO of Goodwill Industries [03:45] The scale of Goodwill: 154 networks and 6 billion pounds of goods collected [07:10] How Goodwill is innovating in circular retail [12:30] Sustainability goals: resale, recycling, and reducing waste [17:50] Beyond retail: Goodwill’s impact on communities and job creation [22:15] Take-back programs & retailer partnerships [27:30] Final thoughts: How brands can start their circular journey 🌍 Join our community at: www.globalretailleaders.com

    8 min
  6. Scaling Retail with Heart: How Evereve Builds Customer Loyalty & Community

    MAR 6

    Scaling Retail with Heart: How Evereve Builds Customer Loyalty & Community

    How do you scale a retail brand without losing the personal touch? On this episode of RETHINK Retail, we chat with Karrie Helm, Director of Stores at Evereve, about how the brand scaled from a boutique experience to over 100 stores nationwide while keeping its values-driven, customer-first approach intact. 🔹 The secret to Evereve’s loyal customer base 🔹 How stylists create real connections with shoppers 🔹 The role of subscriptions & digital commerce in modern retail 📅 Key Topics & Timestamps: [00:00] Welcome to RETHINK Retail [01:15] Carrie Helm’s journey & EverEve’s beginnings [04:10] Growth from boutique retail to a national brand [08:30] The key to Evereve’s styling experience [12:45] Balancing online and offline customer relationships [17:20] Subscription services & their impact on retail growth [22:05] Leadership, team culture & customer loyalty [27:40] What’s next for Evereve? [30:00] Final takeaways 🎧 Listen now to discover how Evereve is redefining the in-store experience for the modern shopper. 🌍 Join our community at: www.globalretailleaders.com

    18 min
  7. Slow Fashion, Smart Growth: The Lager 157 Model

    MAR 5

    Slow Fashion, Smart Growth: The Lager 157 Model

    Can a fashion brand grow without paid marketing? Lager 157 proves it’s possible. In this Global Retail Leaders episode, Top Retail Expert Alexis chats with Hannah, Chairperson of Lager 157, about how the Swedish brand is scaling across the Nordics and beyond with slow fashion, zero waste, and an authentic approach to retail. 🔹 Key Topics & Timestamps: [00:00] Welcome to RETHINK Retail – A Global Retail Leaders Episode [01:10] Hannah’s journey and Lager 157’s origins [03:25] The slow fashion movement and why it works [07:40] Lager 157’s no-waste, efficiency-first model [12:15] Why they refuse to spend on paid ads [16:50] Expansion into Germany and future markets [21:30] Sustainability and the future of retail Join the GRL community at www.globalretailleaders.com

    15 min
  8. Sustainability Meets Profitability: The Norrøna Retail Model

    MAR 3

    Sustainability Meets Profitability: The Norrøna Retail Model

    Can sustainability drive profitability and long-term growth? Norrøna proves that it can. In this Global Retail Leaders episode, Top Retail Expert Sharon Yourell Lawlor speaks with Bård Klamme, Retail Director at Norrøna, about how the premium outdoor brand has built a 100-year legacy through circular fashion, transparency, and a commitment to full-price retail. 💡 Key Takeaways: ✔️ How Norrøna built a global brand without discounting ✔️ The circular economy approach fueling sustainability ✔️ Why community & customer experience matter more than price cuts ✔️ How tech and innovation enhance the in-store experience 💡 Key Insights & Timestamps: ⏩ 00:00 – Welcome to RETHINK Retail (Global Retail Leaders Episode) ⏩ 00:40 – Meet Bård Klamme & the history of Norrøna ⏩ 03:10 – What it means to be a full-price, no-discount brand ⏩ 07:05 – Sustainability as a business model, not just a marketing tool ⏩ 11:30 – The power of repair, resale & circular fashion in retail ⏩ 14:45 – Expanding internationally while staying true to brand values ⏩ 18:20 – The future of outdoor retail & evolving customer expectations ⏩ 22:50 – What role does tech play in a purpose-driven brand? ⏩ 26:30 – Final takeaways & leadership advice for retailers Join the GRL community or be the next guest: https://www.globalretailleaders.com/

    21 min
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    About

    RETHINK Retail - the evolution of retail in today’s connected world. Join us as we explore the most recent trends and innovations in commerce.

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    • Creator
      RETHINK Retail
    • Years Active
      2018 - 2025
    • Episodes
      429
    • Rating
      Clean
    • Copyright
      © All rights reserved
    • Show Website
      RETHINK RETAIL

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