The Innovative Agency

Sharon Toerek

The Innovative Agency is a podcast that exists to help marketing agency leaders answer the question: "What's Next?". How are agencies staying on the cutting edge of marketing trends? How are they adapting their businesses to meet new business challenges in the agency world? Hosted by marketing law and intellectual property lawyer Sharon Toerek, we'll talk with agencies who are at the cutting edge of innovation and industry experts who have a front row seat to the practice of innovation in today's marketing, communications and creative agencies. The goal is to help listeners learn to look around the corner to spot their next opportunity. Sharon will share her expertise along the way about how to legally protect your agency's assets, and how to turn your agency's innovation into cash.

  1. 18h ago

    362. Essential Elements of Agency Growth, with Amanda DeVito

    On this episode of The Innovative Agency Podcast, Sharon Toerek chats with Amanda DeVito, Chief Marketing Officer of women owned and led Butler/Till, to explore how employee ownership, strategic specialization, and a culture of accountability have fueled the agency's remarkable growth. Amanda shares how treating employees as true partners creates an owner's mentality that strengthens trust, encourages innovation, and empowers people at every level of the agency to contribute to its success. She also digs into the role emerging technologies like AI and agentic advertising will play in the next chapter of agency growth, and why leaders need to approach disruption with both fearlessness and rigor.  This conversation offers a powerful reminder that sustainable growth starts with giving your people ownership, embracing innovation, and building a culture equipped to adapt. What you will learn in this episode:  Why independent agencies are facing a moment of both tremendous opportunity and deep uncertainty about the future of their business models The distinction between AI as a tool to improve operational efficiency and AI as a competitive differentiator in agency positioning What agencies that successfully leverage AI are doing differently Why intellectual property (IP) and proprietary methodologies offer a path to higher margins and long-term agency value in an AI-driven world A perspective on keeping grounded and serving clients' true needs in turbulent times Bio Amanda DeVito is Chief Marketing Officer at Butler/Till, responsible for driving strategic thinking, creative solutions, and innovation across the agency. As CMO, she is integral in setting the future course of the agency. Amanda has 20+years of experience assisting clients, agencies and brands generate effective results, with core competencies across Business/Disruption and strategy. Resources: Website: https://butlertill.com/ LinkedIn Personal: https://www.linkedin.com/in/amandadevito/ LinkedIn Business: https://www.linkedin.com/company/butler-till/

  2. Aug 12

    361. Defining Agency Growth From Every Angle, with Dominic Tremblay

    On this episode of The Innovative Agency Podcast Sharon Toerek welcomes Dominic Tremblay, co-founder and CEO of international creative agency Tux, for a conversation about what sustainable agency growth really looks like in an increasingly unpredictable market. As economic uncertainty, shifting client expectations, and rapid technological changes continue to transform the industry, Dominic explains how leading with intention, rather than reacting to every challenge, has helped Tux expand into new markets, embrace innovation, and build a lasting competitive advantage. From integrating AI and CGI into the agency's offerings to building a people-first culture that supports long-term success, this episode explores the strategic choices that separate agencies that merely survive from those that continue to thrive.   What you will learn in this episode:  Why growth for independent agencies demands more than just chasing big-name clients The evolving demands of agency business models amid shrinking budgets, the rise of value pricing, and persistent myths about AI making everything "cheaper" Why most clients don't actually care how many days you're in the office What it takes to build a talent-first team How intentional iteration is shaping the future of creative agency growth Bio Dominic Tremblay, Co-founder & CEO of TUX, is a creative leader and agency executive who helps brands grow through strategic creativity. With more than 20 years in marketing and advertising — on both the client and agency side — Dominic brings a rare dual perspective that bridges business objectives with bold, effective creative. He has led global campaigns, launched hundreds of products and services, and helped scale brands across categories by aligning strategy, execution, and storytelling under one cohesive vision. Resources: Website: https://tux.co LinkedIn Personal: https://www.linkedin.com/in/tremblaydom/ LinkedIn Business: https://www.linkedin.com/company/tux-creative-house/ Instagram: https://www.instagram.com/tuxcreative/

  3. Aug 5

    360. The Attribution Illusion, with Cimin Cohen

    On this episode of The Innovative Agency Podcast, Sharon Toerek sits down with Cimin Cohen, CEO and Founder of Idea Peddler, an independent, woman-owned creative and media agency specializing in destinations, hospitality brands, and experience-driven organizations. Cimin unpacks the "attribution illusion" reshaping today's media landscape and reveals why the metrics agencies rely on most don't always reflect true business impact. Drawing on experience from both global agency networks and independent firms, she explores how hidden incentives, flawed reporting, and a lack of transparency can erode client trust, and what agency leaders can do to deliver more meaningful results. If you're looking to strengthen client relationships through greater transparency, smarter media strategy, and a clearer understanding of what success really looks like, this is a conversation you won't want to miss. What you will learn in this episode:  The true impact of rollups and M&A activity on agency talent, creativity, and client results The hidden incentives and pricing misalignments that prevent a level playing field for independent agencies How shifting privacy regulations and shrinking data panels are quietly undermining the reliability of today's attribution models The most important questions agency owners should be asking media partners about data, transparency, and measurement Why strategic alliances can be the best defense for creative and comms shops managing media budgets Concrete ways to have more honest, trust-building conversations with brands about what real impact measurement should look like Bio A native Austinite, Cimin Cohen has been in the media industry for over a decade on both the agency and publisher sides. During this time, she has led cross-channel strategic media planning and buying for Fortune 500 companies including Best Buy, Microsoft, Intel, Zurich Insurance, and Kraft Foods. ‍After honing her chops at large agencies like Starcom, MediaVest and Mindshare, Cimin realized there had to be a better, more streamlined way to help brands achieve their advertising goals. Idea Peddler was born out of the need to have a new model for the 21st century—one where there are no bureaucratic layers, work gets done efficiently and on time, and we all get to work with nice people. ‍Cimin has a strong foundation in both traditional and digital media and specializes in crafting strategies for cross-channel campaigns, using a mix of local and national media. She helped launch and sat on the board of the Women in Wireless Chicago chapter in addition to launching Microsoft's first B2B programmatic display campaign. Prior to that, she deployed the first e-commerce integration and mobile ads for Spiceworks, a social-tech company based in Austin. ‍She currently leads planning and buying for New Mexico Tourism, Taos Ski Valley, City of Palm Desert, NOLS, Georgia O'Keeffe Museum, and other brands, with a focus on strong planning foundations and maximum budget efficiency. Resources: Website: https://www.ideapeddler.com/ LinkedIn: https://www.linkedin.com/in/ideapeddler/

  4. Jul 29

    359. Winning Search in the AI Era, with Justin Inman

    On this episode of The Innovative Agency Podcast Sharon Toerek welcomes Justin Inman, CEO and Founder of Emberos, for a timely conversation about the rise of AI-driven discoverability. As generative AI transforms search and rewrites the rules for how brands are found online, Justin shares why traditional SEO playbooks are no longer enough, and what agency leaders must do to stay ahead.  Drawing on his experience at Google and his work helping brands navigate this new landscape, he offers practical strategies for creating new revenue opportunities, strengthening client relationships, and building lasting competitive advantage in an AI-first world.  What you will learn in this episode:  Why AI chatbots are rapidly becoming the "front door" of the internet, and what that means for your clients' brands The hidden risks of relying on AI-generated content to boost discoverability How the tried-and-true tactics of PR and consistent messaging are colliding with new AI-driven search realities What proactive steps agencies must take right now to avoid disappearing from search results Opportunities for agencies to create new revenue streams How to measure the real impact of your AI strategy Bio Justin Inman is the Founder and CEO of Emberos, the first operating system built to orchestrate paid, owned, and earned signals for AI visibility. He works at the intersection of brand strategy, AI systems, and predictive analytics, helping companies understand and influence how they appear inside generative AI platforms. Resources: Website: https://www.emberos.ai/ LinkedIn Personal: https://www.linkedin.com/in/jinman11/ LinkedIn Business: https://www.linkedin.com/company/emberos/

  5. Jul 22

    358. The Culture Advantage, with Courtney Cotrupe

    On this episode of The Innovative Agency Podcast Sharon Toerek sits down with Courtney Cotrupe, CEO of Partners + Napier, for a conversation about leading an independent agency through founder succession while preserving the values that fuel long-term success. Courtney shares why culture and collaboration have become a competitive advantage, how agency business development has evolved, and what differentiates employee-owned agencies in today's marketplace. If you're navigating change, planning for the future, or looking for new ways to strengthen your agency's position in an increasingly crowded industry, this episode offers practical insights and fresh perspectives you won't want to miss.  What you will learn in this episode:  Why agency culture can make or break your client relationships What it takes to honor a founder's legacy while establishing a new vision The growing pains that come with scaling an independent agency The hard truths about business development in a turbulent market, and what's changed for independents over the past two years Where real collaboration happens in the agency world The implications of increased M&A and private equity money in the independent agency space Bio Courtney Cotrupe leads with a perfect mix of sharp strategy, collaborative style, and creative soul. As CEO of Partners + Napier, she oversees all client partnerships and operations with a forward-thinking vision that continually evolves talent and capabilities. Under her leadership, the agency has added major brands like Royal Caribbean, Checkers & Rally's, and MD Live, while expanding capabilities with in-house media, analytics, and Gammut Productions — a full-scale content studio. Courtney also serves on the national AAF board, chairs the 4As New York State Council, and sits on the board of Foodlink. Resources: Website: https://www.partnersandnapier.com/ LinkedIn Personal: https://www.linkedin.com/in/courtneycotrupe LinkedIn Business: https://www.linkedin.com/company/partners-and-napier/

  6. Jul 15

    357. The Future of Agency Strategy, with Mike May

    Joining this episode of The Innovative Agency Podcast is Mike May, Chief Strategy Officer at Fifty Thousand Feet, for a conversation about the evolving role of strategy in the AI era. Mike reveals how agencies can use AI not simply as a productivity tool, but as a strategic partner that accelerates, augments, and elevates their thinking.  He shares a practical framework for preserving the uniquely human insights clients value most, while adapting to rising expectations for speed, efficiency, and measurable impact. This episode offers agency leaders actionable guidance for protecting and expanding their strategic value in a rapidly changing industry. What you will learn in this episode:  How AI is redefining the role of the Chief Strategy Officer and reshaping what clients value in agency partnerships  Why efficiency isn't the smartest way to talk about AI with clients What "acceleration," "augmentation," and "elevation" truly mean for agency strategy How to protect your agency's core value in a world where clients could use the same tools What happens when junior talent doesn't get foundational training How agencies can use freed-up resources to deepen partnerships and foster organic growth with clients Bio Mike May brings more than 25 years of experience across all flavors of strategy. He was previously the GVP of Strategy at Huge, overseeing business, brand, product and content strategy, as well as research and analytics. He has also held senior leadership roles the Interactive Advertising Bureau, and Jupiter Communications (now Forrester Research), and helped pioneer global e-commerce initiatives at Avon. Mike has published over 100 articles and research reports on brand, business and marketing strategy, has appeared on CNN, CNBC, Good Morning America, and has been quoted in The Economist, WSJ, The New York Times and others. He has degrees in English from Colgate University and the University of British Columbia and a MBA from NYU. Mike is based in FTF's DC office. Resources: Website: https://fiftythousandfeet.com/ LinkedIn Personal: https://www.linkedin.com/in/mdotmay Linkedin Business: https://www.linkedin.com/company/fiftythousandfeet/

  7. Jul 8

    356. Breaking the Growth Bottleneck, with Shauna Nuckles

    On this episode of The Innovative Agency Podcast we welcome Shauna Nuckles, CEO and Founder of Advocation, for a conversation about what drives sustainable agency growth.  Shauna unpacks the hidden operational bottlenecks that keep agencies stuck, the leadership habits that quietly limit progress, and why productized services, smarter systems, and a clear definition of success matter more than relentless expansion. Whether you're navigating the founder's bottleneck, preparing your agency for its next stage, or simply looking to build a business that's more profitable, scalable, and aligned with your goals, Shauna shares practical frameworks and candid advice to help you move forward with confidence. What you will learn in this episode:  The inflection points where most agencies hit their biggest growth bottlenecks, and what typically triggers them The right way to define what "success" looks like for your agency beyond just chasing headcount or revenue benchmarks How to productize your agency's methodology and reporting approach to drive retention and stand out in a crowded market Why sticky, outcome-based client engagements matter more than ever as AI commoditizes creative execution How small, nimble agencies can use technology to deliver greater impact and profit without adding headcount Bio Shauna Nuckles is the Founder of Advocation, an operations consultancy that helps agency owners turn burnout-prone firms into transferable, wealth-building businesses. She's supported more than 5,000 agency professionals and created the Agency to Asset® methodology, recognized by Inc. magazine for reshaping how agencies grow beyond their founder.  Known for transforming chaos into clarity and building systems that scale, Shauna brings a rare operator's lens on what makes agencies last and how leaders can reclaim time, profit, and sanity. Resources: Website: https://www.advocationsystem.com/  LinkedIn Personal: https://www.linkedin.com/in/shaunanuckles/  LinkedIn Business: https://www.linkedin.com/company/advocationtraining/

  8. Jul 1

    355. Proving Agency ROI, with Robb Fahrion

    On this episode of The Innovative Agency Podcast, Sharon Toerek welcomes Robb Fahrion, Founder and CEO of Flying V Group, for a conversation about the realities of measuring and communicating ROI in today's agency environment. Together, they explore how agencies can set expectations from the very beginning, identify potential red flags during the sales and onboarding process, and create stronger partnerships built on transparency and shared goals. Robb shares insights on navigating difficult client conversations, aligning around meaningful metrics, and demonstrating value that extends beyond what can be captured in a dashboard. If you're looking for ways to strengthen client relationships, improve retention, and ensure your agency is recognized for the results it delivers, this is a conversation you won't want to miss. What you will learn in this episode:  Why data transparency between agencies and brands often breaks down The crucial early red flags that warn an engagement might be doomed How to set realistic expectations for ROI, even when a client won't lay all their cards on the table The overlooked ways agencies actually deliver value beyond just profit points and campaign KPIs The role of internal systems in defining successful partnerships What agency leaders can do to reclaim the narrative on ROI Why embracing tough conversations up front leads to better organic growth with existing clients Bio Robb Fahrion is the Founder and CEO of Flying V Group, a leading digital marketing and advertising agency located in Newport Beach, CA. Robb and his team have served over 400+ clients with go-to-market and strategic marketing initiatives in order to drive new levels of profitability and success. Robb is also an avid angel and seed investor that focuses on founder led businesses that are looking to revolutionize their specific category. Resources: Website: https://www.flyingvgroup.com LinkedIn Personal: https://www.linkedin.com/in/robbfahrion/ LinkedIn Business: https://www.linkedin.com/company/flying-v-group/ Marketing Consultants: Seal the Deal with Marketing Questions to Ask Clients: https://www.flyingvgroup.com/marketing-questions-to-ask-clients/

5
out of 5
35 Ratings

About

The Innovative Agency is a podcast that exists to help marketing agency leaders answer the question: "What's Next?". How are agencies staying on the cutting edge of marketing trends? How are they adapting their businesses to meet new business challenges in the agency world? Hosted by marketing law and intellectual property lawyer Sharon Toerek, we'll talk with agencies who are at the cutting edge of innovation and industry experts who have a front row seat to the practice of innovation in today's marketing, communications and creative agencies. The goal is to help listeners learn to look around the corner to spot their next opportunity. Sharon will share her expertise along the way about how to legally protect your agency's assets, and how to turn your agency's innovation into cash.

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