CPG Insiders

Mark Young, Justin Girouard

CPG Insiders brings the insights and expertise that Jekyll & Hyde has gained and leveraged across more than two decades in the advertising business, becoming the top agency in the country for CPG challenger brands. On the podcast, host Mark Young (agency CEO and Chairman), along with co-host Justin Girouard (Vice President), answer the questions that our clients most often ask about creating better marketing campaigns. They offer useful perspectives and insider information on creative and media strategies, product packing, retailer needs, trends, traps to avoid and more about what it truly takes to succeed at retail.

  1. Oct 28

    Stop Guessing. Start Growing With Data and AI

    Your CPG brand is collecting more data than ever. But are you using the right information to actually grow your business? In this episode of CPG Insiders, Dr. Mark Young and Justin Girouard welcome Tim Shea, Founder & CEO of Latticework Insights, to reveal why so many CPG and DTC brands are sitting on untapped growth opportunities hidden inside their own data. With 25 years of experience in data science and retail, Tim explains what separates good brands from elite brands, why tracking the wrong KPIs can derail your strategy, and how AI is making advanced analytics faster and more accessible than ever. One of the biggest opportunities? Customer retention. Tim shares a real-world example of how identifying one overlooked customer behavior revealed a potential $500,000 revenue opportunity. In this episode, you'll discover: Why collecting more data doesn't necessarily lead to better decisionsThe biggest mistakes CPG brands make when measuring performanceHow siloed teams and conflicting KPIs prevent growthWhy customer lifetime value (LTV) and acquisition costs (CAC) matterHow AI can uncover opportunities traditional reporting missesThe SMART framework for evaluating customer behaviorWhy identifying one high-leverage metric can transform a brand's strategyHow smaller and emerging CPG brands can start using AI and analytics today You don't need more dashboards. You need better insights, clearer priorities, and a team that's aligned around what drives growth. About our guest: Meet Our Guest: Tim Shea Tim Shea is the Founder & CEO of Latticework Insights, a data science agency helping retail, CPG, and DTC brands turn complex data into actionable business intelligence. With 25 years of experience spanning retail, consumer products, apparel, luxury, and technology, Tim works with brands to improve customer retention, understand profitability, identify growth opportunities, and build stronger data-driven organizations. Learn more about Tim and Latticework Insights at https://www.latticeworkinsights.com/ Episode chapters: 00:00 – The AI revolution and what it means for business 04:25 – Meet Tim Shea, Founder & CEO of Latticework Insights 07:51 – Why data and team alignment matter 11:29 – The hidden costs of fragmented data 14:01 – What separates good brands from elite brands 19:59 – The customer retention opportunity brands overlook 23:22 – How AI is accelerating business analytics 28:36 – Should businesses be afraid of AI? 33:11 – What your P&L isn't telling you 37:24 – How smaller CPG brands can get started 40:04 – Working with Latticework Insights 44:31 – Tim's practical advice for getting started with AI Subscribe to CPG Insiders for more conversations on brand growth, CPG marketing, retail strategy, consumer behavior, and scaling your business. #CPGInsiders #CPGMarketing #CPGBrands #DataAnalytics #ArtificialIntelligence #BrandGrowth #CustomerRetention #DTCBrands #ConsumerPackagedGoods #BusinessGrowth

  2. Aug 12

    How to Scale Your CPG Brand Without Bleeding Cash

    Getting a massive retail PO can feel like the breakthrough your CPG brand has been waiting for. But what if saying “yes” actually puts you out of business? In this episode of CPG Insiders, Dr. Mark Young and Justin are joined by CPA and fractional CFO Scotty Palmer to break down one of the biggest challenges facing growing consumer brands: managing cash while scaling. Scotty shares real-world examples of brands that looked profitable on paper but were nearly out of cash, companies trapped by expensive receivables factoring, and founders who landed major retail opportunities only to discover they couldn’t afford to fulfill them. They also unpack why your best-selling SKU isn’t necessarily your most profitable, how rapid retail expansion can create a cash-flow crisis, and why looking backward at financial statements isn’t enough when your business is growing forward. In this episode: The difference between profitability and cash flowWhy a big retail PO can actually hurt your businessThe hidden cost of receivables factoringHow to model cash needs before entering more storesWhy more SKUs don’t always mean more profitHow to identify your most profitable products and channelsThe difference between a bookkeeper, controller, and CFOWhy growing brands need a forward-looking financial strategy If you’re building a CPG brand and preparing to scale into brick-and-mortar retail, this episode will help you understand the numbers behind sustainable growth. Learn more about CPG Insiders: https://cpginsiders.com/ Connect with Scotty Palmer / Take the financial quiz: https://palmersadvisers.com/cash Get your copy of The 27 Unbreakable Rules: https://a.co/d/0bUR3OHe Subscribe for more conversations about building, scaling, and growing successful consumer brands.

4.5
out of 5
11 Ratings

About

CPG Insiders brings the insights and expertise that Jekyll & Hyde has gained and leveraged across more than two decades in the advertising business, becoming the top agency in the country for CPG challenger brands. On the podcast, host Mark Young (agency CEO and Chairman), along with co-host Justin Girouard (Vice President), answer the questions that our clients most often ask about creating better marketing campaigns. They offer useful perspectives and insider information on creative and media strategies, product packing, retailer needs, trends, traps to avoid and more about what it truly takes to succeed at retail.

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