Authentic Business Adventures Podcast

Draw In Customers Business Coach James Kademan

The business podcast designed for entrepreneurs and small business owners to be inspired by, listen to, enjoy and take some action from.

  1. Sep 26

    Injury Law Secrets

    Jason DeSouza - DeSouza Injury Lawyers On the Good, Bad and Shady in the Injury Law World: "There are lots of very, very good, very aggressive injury lawyers that know how to treat clients properly. Unfortunately, there's a lot of mills that do everything they can do to just get as many clients as possible. Stick them through the apple press, get whatever juice they can, and move on to the next one." We've all seen the billboards.  Every big city has the advertisements for injury attorneys plaguing the landscape.  But what is the business of injury law all about? Jason DeSouza of DeSouza Injury Lawyers shares an unfiltered look at the business side of personal injury law. From his law school days and early work with a tough-as-nails tax attorney, to battling insurance companies and adapting to a world filled with AI and self-driving cars, Jason brings humor, candor, and real stories from the frontlines. We dive deep into everything from the ethics (and sometimes antics) of industry marketing, to navigating medical malpractice cases in today’s harsh legal climate. Learn how lawyers use AI as a tool for high-level strategy, why most injury cases never see a courtroom, what it takes to hire (and keep) a great lawyer, and what you should always ask before signing on with an attorney. Listen as Jason explains the role injury lawyers play to keep the world safe, and how you can protect yourself from frivolous lawsuits, as well as what to do if you are ever injured. Enjoy! Visit Jason at: https://jfdlawfirm.com/ Sponsors: Calls On Call Extraordinary Answering Service, phone answering for small businesses: https://callsoncall.com Some videos have been recorded with Riverside: https://www.riverside.fm/?utm_campaign=campaign_5&utm_medium=affiliate&utm_source=rewardful&via=james-kademan   Podcast Overview: 00:00 Transitioning from law school to practice 07:04 Challenges in Collecting Judgments 10:54 Negotiating Insurance Settlements 19:44 Importance of Personal Insurance 26:27 Blaming tech, not the driver 31:20 The risks of tech innovation 32:26 Investor interest in Waymo's future 38:40 AI's impact on legal work 43:48 Optimizing Fable with Opus 5 50:38 Discussing medical malpractice cases 59:19 Choosing an Injury Lawyer 01:01:12 Evaluating Injury Lawyer Options 01:07:58 Handling lawsuits with insurance 01:14:16 Judges influencing case outcomes

  2. Sep 19

    Advertise in the Right Spots

    Travis Spicer - Spotbookr On Sneaky, and a Bit Creepy But Effective, Advertising: "And then now you're seeing it and you're like, oh, how convenient. And then we get to turn you into this zombie to go and buy something." Where should you advertise your business?  You have a great product or service and you need to get the word out to the masses.  But how?  Where do you spend your marketing dollars to turn ad spend into a multiplier of revenue? Spotbookr founder Travis took his marketing experience and started Spotbookr, a tool used to find where your competitors are advertising, so you can learn from them and either duplicate their success, or avoid their failures. Listen as Travis explains how to learn from your competitors about what is working and what is not so you can spend your advertising dollars intelligently. Enjoy! Visit Travis at: https://spotbookr.com/ Sponsors: Calls On Call Extraordinary Answering Service, phone answering for small businesses: https://callsoncall.com Some videos have been recorded with Riverside: https://www.riverside.fm/?utm_campaign=campaign_5&utm_medium=affiliate&utm_source=rewardful&via=james-kademan   Podcast Overview: 00:00 Analyzing consumer sentiment data 05:05 Helping international brands target youth 08:51 Choosing Brands Based on Ads 12:33 Understanding your brand's identity 15:21 Knowing Your Brand and Audience 18:03 Creating a unified ad platform during COVID 22:24 Challenges for small business marketing 26:05 Social media's influence on consumers 29:59 How online algorithms personalize ads 31:35 Understanding modern ad tracking 36:13 Understanding Digital Impressions 41:01 Brand recognition vs conversion goals 43:55 The importance of targeted advertising 46:23 Understanding your client's brand 51:59 Understanding Brand Identity Challenges 53:18 Trusting your team and vision

  3. Sep 12

    Mergers and Acquisitions

    Mark Hartmann - Mergers and Acquisitions On the Value of Purpose: "Either you'll exit it vertically, maybe on your own terms, or you'll exit horizontally, maybe not on your own terms. You will exit your business, right?" What happens when a psychotherapist, a negotiator, and a business dealmaker all walk into the same room—and they're all the same person?  Mark Hartmann of Hartmann Rhodes, a specialist in mergers and acquisitions offers stories, strategies, and the kind of hard-earned wisdom you only get from years in the trenches of small business sales. You'll hear why Mark Hartmann warns entrepreneurs not to let “your cousin Vinny” handle their business sale, how blue-collar businesses like HVAC companies are suddenly sizzling hot investments (think tech-level multiples!), and the art of negotiating like a terrorist—but in a good way. We’ll dive into what really determines the value of your business, how to play the tricky game of deal terms, why clean books and owner independence are non-negotiable, and the emotional rollercoaster awaiting every founder ready to exit. You'll get Mark’s top nuggets from his Amazon best-selling book, "Sweat Equity Payday," honest talk about seller’s and buyer’s remorse, and practical advice for buyers, sellers, and anyone thinking about their company’s future. Whether you want to sell, buy, or simply understand the market forces reshaping entrepreneurship, this episode delivers the real stories and insights you won’t get in a business school classroom. Listen as Mark details how to prepare your business for sale and to execute the sale to make sure you get the best price and the best terms. Enjoy! Visit Mark at: https://www.hartmannrhodes.com/ Sponsors: Calls On Call Extraordinary Answering Service, phone answering for small businesses: https://callsoncall.com Some videos have been recorded with Riverside: https://www.riverside.fm/?utm_campaign=campaign_5&utm_medium=affiliate&utm_source=rewardful&via=james-kademan   Podcast Overview: 00:00 Entrepreneurship Through Acquisition (ETA) 05:03 Valuing a Business for Sale 09:50 Generational shifts in DIY skills 10:50 Electricians' high demand and salaries 14:25 Explaining business market segments 18:36 Evaluating financials and dependencies 20:31 Evaluating business worth 24:08 Negotiating business exit strategies 29:08 Discussing buy-side engagements 31:49 Negotiation strategies with sellers 34:45 Challenges with inexperienced attorneys 39:32 Not the right dealmaker for the job 41:49 Being on the Inc. 5000 list 45:18 Preparing for Business Exit 47:39 Attending the Value Builder Summit 53:12 Advice for buyers and sellers 57:00 Show intro and sponsor shoutout

  4. Sep 4

    Helping Abuse Victims

    Felica Ray Diny - Felicia's Donation Closet On the Value of Purpose: "We're not just bringing a kitchen table, we're bringing it so she can sit down with her children to have a meal together." Sometimes people need a little help, and sometimes people need a lot.  Imagine being an abused woman, with children, trying to escape an abusive relationship with very little, if any, money, and the need to keep your children safe, fed and happy.  That can be a tall order, and the need for help is strong. Felicia Ray Diny saw this need and is doing something about it.  She started Felicia's Donation Closet, a non-profit that collects houses, and distributes furniture and household products to victims of abuse.  Felicia and her amazing team work to collect things like beds, couches, dressers, pots and pans, and the things that most of us have and take for granted.  They then deliver, and often setup, this items for the families that need them most. It is so great to hear about business, it is much greater to hear about people doing good and making the world a better place. Listen as Felicia details her struggles and success in building Felicia's Donation Closet and how this idea has gained a lot of momentum in such a short time.  Truly an inspiring guest. Enjoy! Visit Felicia at: https://feliciasdonationcloset.org/ Sponsors: Calls On Call Extraordinary Answering Service, phone answering for small businesses: https://callsoncall.com Some videos have been recorded with Riverside: https://www.riverside.fm/?utm_campaign=campaign_5&utm_medium=affiliate&utm_source=rewardful&via=james-kademan   Podcast Overview: 00:00 Helping Families Move to New Homes 03:27 Lessons from a food donation 08:25 Learning about a new industry 10:19 Donating furniture to a family in need 15:29 Application paperwork process 18:00 Selecting personalized gifts 22:30 Managing product turnover 25:47 Organizing move day logistics 29:13 Seeking sponsors and warehouse help 32:02 Dealing with public speaking anxiety 36:04 Meeting at the fundraiser event 39:05 Providing furniture and essentials 41:42 Inspiration and starting the company 44:16 Poker tournament at tasting room 46:59 Helping a mom with support 50:15 Business reality vs. student expectations

  5. Aug 28

    PR through Press Releases

    Mickie Kennedy - eReleases On Good PR: "Every time you're getting ready to issue a press release that you feel is meaningful to you, think about how can I make it meaningful for that audience person, making them want to read it, make it easier for a journalist to say, yeah, I think my audience would love to hear that." When a woman starts a business and/ or becomes successful, often she does this with pain that has been quelling in her for years.  As an entrepreneur, we push through pain, but eventually it may be time to address Advertising is expensive and doesn't always move the needle.  Marketing as a whole has many options, and PR is one of them.  You see, sharing a press release is taking the steps to get your business out of the paid world of eyeballs and into the world of eyeballs that pay to see you.  That is a much better place to be. But how do you get in the news?  What are the rules of the game for writing and sending these press releases, and who do you send them to? Mickie Kennedy has eReleases, a press release company that caters to the small business that wants to grow, knows the value of press releases, yet has no idea where to start and certainly doesn't have the connections in the journalism world to Enjoy! Visit Mickie at: https://www.ereleases.com/ Sponsors: Calls On Call Extraordinary Answering Service, phone answering for small businesses: https://callsoncall.com Some videos have been recorded with Riverside: https://www.riverside.fm/?utm_campaign=campaign_5&utm_medium=affiliate&utm_source=rewardful&via=james-kademan   Podcast Overview: 00:00 Improving media strategy overnight 06:10 Basics of a Press Release 07:18 How journalists find stories 13:22 Exploiting AI with press releases 16:00 Challenges with AI in literary writing 18:50 Crafting impactful press quotes 23:43 Media consumption through newswires 27:26 Journalists adapting to digital changes 29:29 AI in Journalism: Current Challenges 32:26 Importance of trade publications 35:59 Choosing the right PR firm 39:40 Turning losses into profits 45:00 Media headlines and interpretations 47:02 Discussing marketing and clickbait headlines 51:12 Getting meaningful survey responses 54:15 Being the contrarian in your industry Podcast Transcription: Mickie Kennedy [00:00:00]: We work with all different types of verticals. We work with authors, used to be mostly self-published authors, but over the past, I would say, 12 to 14 years, we work with a lot of traditionally published authors as well. You know, everything under the sun. We work with a lot of people who appear on Shark Tank, people doing side businesses, hoping that it'll turn into something. Everybody's out there trying to get a little attention and find a way in which they can make press releases work for them. James Kademan [00:00:25]: What is a press release? A press release? Mickie Kennedy [00:00:27]: Basically, it's an announcement to the media. I always tell people, if you are looking to work for— with a PR firm, you want to make sure that you choose one that is in your industry. The biggest mistake that I see and the most amount of money that I've seen people waste is working with a local PR firm thinking that that was the way to go when they should have chosen a PR firm that focused on their industry. James Kademan [00:00:55]: You have found Authentic Business Adventures, the business program that brings you the struggle stories and triumphant successes of business owners across the land. Downloadable audio episodes can be found on the podcast link found at drawincustomers.com. We are locally underwritten by the Bank of Sun Prairie, Calls on Call Extraordinary Answering Service, as well as the Bold Business Book. And today we're welcoming slash preparing to learn from Mickey Kennedy of eReleases. Mickey, how is it going today? Mickie Kennedy [00:01:23]: Good, good. James Kademan [00:01:25]: Excellent. And tell me, we're talking about press releases for businesses, is that right? Mickie Kennedy [00:01:31]: That's correct, yes. James Kademan [00:01:32]: All right, tell me a story. What is eReleases? Mickie Kennedy [00:01:36]: So, uh, we are a press release distribution company. We send releases out over PR Newswire, which is the oldest and national press release newswire here in the United States. It's basically a duopoly, PR Newswire, then Business Wire. And we have been in business since 1998. We send out about a little over 10,000 press releases a year, giving mostly small businesses, entrepreneurs, startups access to the Wire at a huge discount because the Wire charges about $2,000 for a national press release going out of 600 words or so. And with us, it's about a third of that price. Wow. James Kademan [00:02:17]: All right. And how— tell me about the discount. How were you able to pull that off? Mickie Kennedy [00:02:23]: Because when they reached out to us years ago, they were really trying to promote like a city distribution. And I'm like, well, my clients are really looking for national media attention. And we kept communicating and I went and met their editorial team. And the one thing I noticed is They have an editorial team overnight, but they don't do much, they said. They said, we have to be there in case there's breaking news or, you know, something happens. And I was just like, well, what if I set up all my press releases for next business day so you could set them up overnight? Wouldn't cost you any additional labor. And they also looked at my customer profile, which is really small businesses, mostly people whose budgets are $2,000 or $3,000 a year. their salespeople would not reach out or want to recruit any customers like that. Mickie Kennedy [00:03:13]: They're going for Fortune 500 companies. They're looking for people who are spending $20,000 to $40,000 a year. So in that way, it was just found money for them. And doing 10,000+ releases a year, it's still a significant amount of money that we're sending them, but it is a huge discount. And, you know, some of our customers do graduate and become much larger, and then we just introduce them directly to PR Newswire and they can work directly with them. James Kademan [00:03:40]: Sure. I suppose if the PR actually works the way a business owner wants it to work, then we hope they graduate up. Mickie Kennedy [00:03:46]: Yeah, absolutely. James Kademan [00:03:48]: Right on. Is there a certain vertical of industry that you typically work with? Mickie Kennedy [00:03:52]: We work with all different types of verticals. We work with authors, used to be mostly self-published authors, but over the past, I would say, 12 to 14 years, we work with a lot of traditionally published authors as well. Seems like the publishers aren't doing marketing anymore, even for established presses and publishers that you've heard of. And so, you know, everything under the sun. We work with a lot of people who appear on Shark Tank. The producers recommend that they do a press release before their episode airs, and we get mentioned quite a bit as a good place for them to send their releases. And so, you know, I think that everything under the sun is who we work with. You know, people doing side businesses, hoping that it'll turn into something. Mickie Kennedy [00:04:39]: You know, people who have small businesses that might have 20 or 30 employees. Employees or even more mid-sized companies moving from there. But I would say it's a pretty mix across all different types of industries. We see everything from technology to, like, you know, waste management to, you know, really, you know, a local carpet company in New Jersey. So everybody's out there trying to, you know, get a little attention and find a way in which they can make press releases work for them. James Kademan [00:05:09]: Sure. How do people end up— or business owners, I should say— how do they end up finding you? Mickie Kennedy [00:05:15]: So a lot of it is either word of mouth or they're doing searches. And, you know, they'll come across us as maybe a blog post that we've written. We've been in business for a long time, so we have over 1,000 articles out there. We also advertise on Google and some other places. But I think You know, I would say probably half of all new customers are just direct referrals. And so someone has suggested they give us a try and, you know, they reach out to us. It's more consultative because a lot of people don't know how it works. So they'll either call and speak to one of our editors or chat or email with us. Mickie Kennedy [00:05:56]: And we walk people through their first press release and their first PR campaign on a a weekly basis. James Kademan [00:06:03]: Sure. Let's lay down the foundation of press releases just so that people understand. What is a press release? Mickie Kennedy [00:06:10]: Basically, it's an announcement to the media. It's usually written in the third person. If you're writing in the first person, it's usually a quote, a company quote, or someone being quoted in, in the press release. They're generally— you've probably seen they say for immediate release at the top. They might have a dateline with the city, state, and the date of distribution. And there's usually a media contact towards the bottom, someone that the media could contact if they have more questions or if they need something a little more specific, like, hey, I really like this, but I'd like to get a quote around this topic, you know, and do you feel like that would be a good fit? So, you know, that's what it is. It's a lot of these just go out on a regular basis. Publicly traded companies have to issue these types of things just to keep their public informed about it so that investors don't feel like they're, you know, something happens that's significant and they weren't notified or given some kind of,...

  6. Aug 21

    Her Sovereign Way

    Morrighan Lynne - Her Sovereign Way On the Learning to Break the Chains of No: "So there's this feeling of my value is tied to them liking me, and if I say no to them, they may not like me anymore." When a woman starts a business and/ or becomes successful, often she does this with pain that has been quelling in her for years.  As an entrepreneur, we push through pain, but eventually it may be time to address the pain you are holding to be able to advance to the next level. Morrighan Lynne of Her Sovereign Way helps women do exactly that. The conversation focused on the powerful, often overlooked ways women are taught to prioritize others’ needs above their own.  The toll this takes on their health, happiness, and ambitions can be extreme and a silent killer. The ingrained habit of people pleasing, how it leads to burnout, and why so many choose predictable pain over the unknown risks of change are issues that Morrighan helps women address. A key theme that emerged was the journey to reclaiming sovereignty: empowering women to drop their masks, say no when it serves them, and cultivate a new sense of value rooted in self-awareness and boundaries. Listen as Morrighan details the challenges women face in balancing nurturing roles, entrepreneurship, and self-care, diving into both the science of stress and the emotional roots of self-worth. Including real-life techniques for disrupting old patterns, the unique burnout cycle for women, and why true personal growth often means ruffling feathers in our closest relationships. Enjoy! Visit Morrighan at: https://www.morrighanlynne.com/ Sponsors: Calls On Call Extraordinary Answering Service, phone answering for small businesses: https://callsoncall.com Some videos have been recorded with Riverside: https://www.riverside.fm/?utm_campaign=campaign_5&utm_medium=affiliate&utm_source=rewardful&via=james-kademan   Podcast Overview: 00:00 Discussing people-pleasing and burnout 09:39 Creating healthy boundaries 14:13 Learning to Say No 18:03 Building Self-Awareness and Boundaries 26:54 Choosing Predictable Pain Over Unknown 30:10 Going out for a night out 33:46 Breaking out of comfort zones 43:46 Support for Relationship Transitions 47:32 Understanding shadow work 53:27 Exploring the subconscious mind 57:32 Exploring Childhood Core Wounds 01:01:20 Confronting fear for my son 01:10:39 Reading energy through videos 01:13:09 Launching AI support for women Podcast Transcription:

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The business podcast designed for entrepreneurs and small business owners to be inspired by, listen to, enjoy and take some action from.

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