Today, I have the pleasure of speaking with Rich Hua, Founder, CEO, and Chief EQ Officer of EPIQ Leadership Group. Rich is one of the world's foremost experts on building emotionally intelligent cultures of innovation at scale. He developed the EPIC Leadership framework, centered on Empathy, Purpose, Inspiration, and Connection, and founded EPIQ Leadership Group to help executives and organizations build adaptable, resilient, and high-performing cultures that remain deeply human. Prior to founding EPIQ Leadership Group, Rich served as Chief EQ Evangelist and Worldwide Head of EPIC Leadership at Amazon, where he created the EQ@Amazon initiative. Through that effort, he helped bring emotional intelligence principles to more than 1.5 million leaders, employees, customers, and partners worldwide. Throughout his career, Rich has worked alongside leading researchers in emotional and social intelligence, translating decades of scientific research into practical tools and frameworks that can be applied in everyday leadership and organizational settings. Rich shares his insights into emotional intelligence, including what it is, how it is developed, and why it is such a critical ingredient for individual and collective success. He discusses the key discoveries that have shaped his work and explains how emotional intelligence can be intentionally cultivated through daily habits, behaviors, and practices. A central theme of our conversation is the application of emotional intelligence within the family system. Rich explores the qualities that define emotionally intelligent families and highlights the behaviors, communication patterns, and relationship dynamics that enable families to thrive across generations. He explains how empathy, trust, purpose, and connection can become foundational elements of a healthy family culture. Rich also offers practical guidance for family leaders, rising-generation family members, family office professionals, and trusted advisors seeking to strengthen emotional intelligence within their family systems. He shares actionable strategies for overcoming common challenges, fostering meaningful relationships, and creating environments where individuals and families can flourish over the long term. Enjoy this insightful conversation with a leading expert in emotional intelligence on how families can cultivate stronger relationships, develop healthier family cultures, and unlock the full potential of their family capital.