248 episodes

You can’t ignore the back-end pieces that have to work together and flow smoothly in order to build a brand, grow a movement or disrupt an industry. If the operations side of your business is a mess, putting out fires will always take priority… leaving no room for creative innovation, fun visibility or networking with powerhouse peers (or wannabe peers).

If you’re soaking up what I’m spilling and are getting a little excited about operations, I invite you to listen to The Ops Authority podcast. Every week, I will share actionable strategies from the Director of Ops community to move your business forward and transformational stories of powerhouse business owners who now value operations.

The Ops Authority Natalie Gingrich

    • Business
    • 5.0 • 87 Ratings

You can’t ignore the back-end pieces that have to work together and flow smoothly in order to build a brand, grow a movement or disrupt an industry. If the operations side of your business is a mess, putting out fires will always take priority… leaving no room for creative innovation, fun visibility or networking with powerhouse peers (or wannabe peers).

If you’re soaking up what I’m spilling and are getting a little excited about operations, I invite you to listen to The Ops Authority podcast. Every week, I will share actionable strategies from the Director of Ops community to move your business forward and transformational stories of powerhouse business owners who now value operations.

    How Kara Barnes Designed Work She Loves After the DOO Certification

    How Kara Barnes Designed Work She Loves After the DOO Certification

    Hey, hey friends! Welcome back to another episode of The Ops Authority Podcast! Today, I'm thrilled to have Certified DOO, Kara Barnes with us to dive deep into how the DOO Certification was the driving force in her journey to designing a career she truly loves. She gives a glimpse into her company, Backstage Ops, and her approach to business operations. She dives into her business shift from working on a retainer basis to running an agency. Throughout our conversation, Kara continually reflects on the profound influence that the Director of Operations Certification has had on her career.

    This was an amazing episode with Kara Barnes—an episode filled with profound lessons and actionable advice for anyone looking to enhance their operations career. Tune in for an incredible dose of inspiration and strategic wisdom right here on The Ops Authority Podcast!
    For full show notes visit www.TheOpsAuthority.com/podcast/247


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    • 49 min
    246. The Journey from VA to Consultant with Sarah Neumann

    246. The Journey from VA to Consultant with Sarah Neumann

    Welcome back to another episode of The Ops Authority podcast. I have certified DOO, Sarah Neumann, here to share about her personal journey from being a Virtual Assistant to becoming a certified Online Business Manager and Director of Operations. She’s currently a consultant with a focus on team development. We dive into Sarah’s shift from doing fractional work to embracing a consulting role, further explaining her desire to help businesses thrive through the strategic crafting of teams and organizational structures. Sarah shares more about her consulting methodology, which encompasses the creation of team roles and responsibilities, the provision of developmental frameworks, and the offering of coaching services. I commend Sarah for her remarkable growth and encourage you to join the next cohort of the Director Of Operations Certification! This was a great episode on aligning your work with your passion, taking decisive action, and continuing to refine your business processes to achieve success!
    For full show notes visit www.TheOpsAuthority.com/podcast/246
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    • 39 min
    245. How the Strategic Mapping Model™ Creates Freedom in Your Ops Career

    245. How the Strategic Mapping Model™ Creates Freedom in Your Ops Career

    On today’s episode of The Ops Authority Podcast, I am sharing more about the Strategic Mapping Model™ and its significance for Directors Of Operations. It is not just a tool but the foundation of what we do as certified Directors Of Operations. The Strategic Mapping Model™ doesn’t just streamline operations but it builds freedom. I’m sharing those four freedoms that it gives to you on today’s episode, so tune in!
    For full show notes visit www.TheOpsAuthority.com/podcast/245
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    • 26 min
    The Difference Between Strategic Mapping and a Business Plan

    The Difference Between Strategic Mapping and a Business Plan

    Do you know the difference between a business plan and a Strategic Mapping Model™? In today's episode, I am sharing those differences. The Strategic Mapping Model™ is taught in the Director of Operations Certification Program and is more practical for small businesses in today’s digital economy. It provides a clear, interactive framework that aligns strategic vision with daily operations. While traditional business plans are outdated, the Strategic Mapping Model™ is not. Check out this episode to hear more about why you should be incorporating the Strategic Mapping Model ™ into your services for clients!
    For full show notes visit www.TheOpsAuthority.com/podcast/244
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    • 25 min
    6 Ways to Design Your DOO Business

    6 Ways to Design Your DOO Business

    Welcome back to another episode of The Ops Authority Podcast! I am excited to share this one with you today. Once you become a Director of Operations, there are many routes to take in your business. Here, I am going to share 6 ways that you can design your DOO business! From Strategic Mapping™ to project management, you can take many routes. Tune in to hear more and let me know — do you have another way that I haven’t shared here?
    For full show notes visit www.TheOpsAuthority.com/podcast/243
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    • 25 min
    242. Understanding Assessments Used by Service Providers

    242. Understanding Assessments Used by Service Providers

    On today’s episode, I am sharing the different types of assessments. These are particularly important in the hiring process. I’m diving deeper into the significance of the Kolbe A assessment and how knowing this can make a difference as a DOO! I even share how this assessment identifies strengths and helps match others to the right business roles. If you’re ready to understand the different types of assessments and why they are important to business, you aren’t going to want to miss today’s episode!
    For full show notes visit www.TheOpsAuthority.com/podcast/242
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    • 23 min

Customer Reviews

5.0 out of 5
87 Ratings

87 Ratings

FFerenczi ,

Excellent, engaging and actionable!

Checks all the boxes!

kjb0514 ,

Practical and engaging!

Natalie and her amazing guests delve into the world of business operations and growth, but it's so much more than that. You'll walk away with practical advice and real-life tips, but more importantly, you'll be inspired by engaging folks who've been right where you are and genuinely want to see you thrive. Natalie, your show is fantastic - keep up the awesome work!

Scriswell37 ,

Natalie is the real deal

I’ve had the wonderful opportunity of going through Natalie’s certification and am now a Certified DOO. Natalie is just as amazing in person as she is on this podcast. She’s as brilliant as she is inspiring. I love listening to this podcast!

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