Better Business, Better Life

Debra Chantry-Taylor & Adam Harris | Business Owners & Experts
  • 5.0 (6)
  • Management
  • Updated Weekly

Better Business Better Life is about one simple idea: a better business should help you create a better life. Are you doing work you genuinely enjoy, with people you respect, making a meaningful difference, being rewarded appropriately & still having time for the people, experiences & passions that matter outside work? Too many business owners build businesses that eventually begin to control their lives rather than support them. As Carefrontational Changemakers, Debra & Adam are passionate about helping business owners & leaders have the conversations, make the changes & build the structur

  1. 5d ago

    Debra Chantry-Taylor: The Scorecard Mistakes That Keep Leaders Flying Blind

    In this episode of Better Business, Better Life, Debra Chantry-Taylor explores why leaders flying blind can put an entire business at risk, and how the right data can give leadership teams the visibility they need to make better decisions. Debra explains why businesses rarely fail without warning. Before major problems appear, there are usually subtle signals hiding in the numbers, from declining sales and increasing debtor days to changes in customer behaviour and operational performance. The challenge is knowing which numbers actually matter and using them early enough to do something about them. A key focus of the episode is the difference between leading and lagging indicators. Revenue, profit & customer loss tell you what has already happened, while measures such as sales calls, proposals sent & other activity-based indicators can provide an early warning of what is likely to happen next. Debra explains how leaders can reverse engineer their desired outcomes to identify the activities that will influence future results. Debra also explores why a Scorecard should work like a car dashboard. It does not need to tell you exactly what has gone wrong, but it should alert you to where you need to look before a small issue becomes a major problem. Keeping the leadership Scorecard to five to fifteen critical numbers makes it easier to spot trends without overwhelming the team with unnecessary data. Ultimately, this episode is about replacing hope & hindsight with visibility and action. A strong Scorecard gives leaders the information they need to spot problems early, investigate what is really happening & make course corrections before issues become catastrophic. If your leadership team is making decisions based on gut feel, outdated financial reports or numbers that tell you what happened rather than what is coming next, this episode will help you build a Scorecard that keeps you from flying blind. CONNECT WITH DEBRA:    ___________________________________________         ►Debra Chantry-Taylor is a Certified EOS Implementer® | Entrepreneurial Leadership & Business Coach | Business Owner ►Connect with Debra: debra.chantry-taylor@eosworldwide.com ►EOS Worldwide Website: Debra Chantry-Taylor | EOS Implementer | EOS Worldwide Ep 289 Chapters: 00:00 – Introduction 00:47 – The Purpose of Data 07:58 – Leading and Lagging Indicators 13:40 – The Pitfalls of Bad Data 18:03 – Managing People with Numbers 23:25 – Common Scorecard Mistakes 27:00 – Building an Effective Scorecard

    Debra Chantry-Taylor: The Scorecard Mistakes That Keep Leaders Flying Blind

  2. Sep 12

    Mastering The Art of Communication with Brenden Kumarasamy

    Brenden is the founder of MasterTalk, a coaching business he started to help ambitious executives & business owners become TOP 1% communicators in their industries so that they can accelerate their success in the workplace & companies. He also hosts a successful YouTube channel by the same name with over 11,000 subscribers. He has coached many executives from companies like Salesforce, Amazon, IBM, Morgan Stanley, Blue Cross, J. Walter Thompson, Deloitte, Verizon and the list goes on." HOST'S DETAILS: ___________________________________________ ►Debra Chantry-Taylor is a Professional EOS Implementer | Entrepreneurial Leadership & Business Coach | Business Owner ►See how she can help you: https://www.businessaction.com.au/ ____________________________________________ GUESTS DETAILS: ____________________________________________ ►Website: https://www.rockstarcommunicator.com/

    Mastering The Art of Communication with Brenden Kumarasamy

  3. Sep 7

    Bobby Rouse: Why Picking and Choosing EOS Tools Doesn't Work

    In this episode of Better Business, Better Life, Debra Chantry-Taylor is joined by Bobby Rouse to explore the risks of picking and choosing EOS tools instead of embracing EOS® as a complete operating system. Bobby shares his journey from growing up on a farm in Idaho to becoming a serial entrepreneur and Professional EOS Implementer®. His experiences across management, technology & business helped him recognise the value of EOS as a practical framework for creating clarity, discipline & stronger leadership teams. A key theme throughout the conversation is that EOS works because the tools are designed to work together. Bobby explains that businesses do not change simply because they introduce a Level 10 Meeting® or a Scorecard. Real change happens when the people within the organisation change how they think, communicate, make decisions & hold one another accountable. Debra & Bobby discuss why businesses that self-implement often fall into the trap of picking and choosing EOS tools. A leadership team might adopt Level 10 Meetings or create a Scorecard while overlooking foundational tools such as the Accountability Chart® and People Analyzer®. While this can create some improvement, it rarely delivers the full transformation EOS is designed to create. Bobby & Debra also unpack the importance of keeping Scorecards simple. Using a scuba diving analogy, Bobby explains that leaders do not need hundreds of numbers to understand whether a business is healthy. They need the handful of critical numbers that tell them whether they are heading in the right direction. The episode goes beyond business implementation too, with practical advice on staying in your designated seat, using your calendar to architect your life & taking regular Clarity Breaks when pressure and uncertainty increase. Bobby also shares the “Is it true? Is it helpful? Is it kind?” framework as a useful way to challenge the stories & communication patterns that can affect both teams and individuals. CONNECT WITH DEBRA:    ___________________________________________         ►Debra Chantry-Taylor is a Certified EOS Implementer® | Entrepreneurial Leadership & Business Coach | Business Owner ►Connect with Debra: debra.chantry-taylor@eosworldwide.com ►EOS Worldwide Website: Debra Chantry-Taylor | EOS Implementer | EOS Worldwide ___________________________________________       GUEST’S DETAILS: ► Bobby Rouse – LinkedIn: https://www.linkedin.com/in/bobby-rouse-2887613/ ► Website – EOS Worldwide – Bobby Rouse | EOS Implementer | EOS Worldwide Ep 288 Chapters: 00:00 – Introduction 00:14 – The Impact of Traction 31:44 – Becoming an EOS Implementer 31:56 – Space Learning and Implementation Mastery 32:09 – Self-Implementation vs Professional Help 32:19 – Effective Data and Scorecards 41:26 – Essential Business Tips

    Bobby Rouse: Why Picking and Choosing EOS Tools Doesn't Work

  4. Sep 5

    Is Your Business Ready for The EOS Spotlight? with Alicia Butler Pierre

    Alicia Butler Pierre is the owner & CEO of a company called Equilibria Inc. They specialize in building operations management, specialising in sort of diagnosing, and designing business infrastructure and processes. Discover her three D's and three R's top tips in this episode.

    Is Your Business Ready for The EOS Spotlight? with Alicia Butler Pierre

  5. Aug 31

    Mathis Young: The Systems That Took His Business From Struggling to Scaling

    In this episode of Better Business, Better Life, Debra Chantry-Taylor is joined by Mathis Young, a former dog grooming franchise owner and now Professional EOS Implementer®, to explore his journey from struggling to scaling a business. Mathis shares how he went from struggling with the day-to-day demands of running a dog grooming franchise, including managing appointments, grooming dogs & dealing with the stress of being constantly needed, to building the largest franchise in the USA. A major turning point came when Mathis recognised that he could not continue doing everything himself. Hiring his first manager, Steve, gave him the support & perspective he needed to step away from the operational side of the business and focus on growth. Mathis explains how having the right people in the right seats became a crucial part of his journey. His experience with Vistage during the challenges of COVID-19 eventually introduced him to EOS®. Although initially sceptical, Mathis discovered how the EOS framework could bring structure, accountability & clarity to his growing business. Through tools such as the Level 10 Meeting®, Accountability Chart® & Scorecard, his leadership team developed stronger communication, clearer priorities & greater ownership. The conversation also highlights the importance of asking for help, surrounding yourself with a supportive network & being willing to learn from others. Mathis shares how mentors, peer groups & the EOS community helped him achieve not only greater business success but also more peace & fulfilment. If you’re feeling stuck in your business, doing too much yourself, or wondering what it takes to scale successfully, this episode offers an honest & inspiring look at what can happen when you ask for help, build the right team & create the structure needed to grow. CONNECT WITH DEBRA:    ___________________________________________         ►Debra Chantry-Taylor is a Certified EOS Implementer® | Entrepreneurial Leadership & Business Coach | Business Owner ►Connect with Debra: debra.chantry-taylor@eosworldwide.com ►EOS Worldwide: https://implementer.eosworldwide.com/debra-chantry-taylor/ ___________________________________________       GUEST’S DETAILS: ► Mathis Young – LinkedIn: https://www.linkedin.com/in/mathisyoung/ ► Website – EOS Worldwide – https://implementer.eosworldwide.com/mathis-young/ Ep 287 Chapters: 00:00 – Introduction 00:32 – Mathis Young’s Journey to Entrepreneurship 02:33 – Mathis’ Entry Into the Dog Grooming Franchise 05:23 – The Turning Point: Hiring a Manager 08:48 – Joining Vistage and Discovering EOS® 11:42 – Implementing EOS® and Its Impact 25:14 – Transitioning to an EOS Implementer® 31:11 – Mathis’ Approach as an EOS Implementer® 34:31 – Challenges and Successes with Clients 40:54 – Mathis’ Personal Reflections

    Mathis Young: The Systems That Took His Business From Struggling to Scaling

  6. Aug 29

    Enable Me to The Next Level with Jono Bredin

    Financial wellbeing is one of the single biggest causes of stress for Kiwis. And money is a very emotional thing. Having forged a career as a tax specialist, business owner and Chartered Accountant, Jono Bredin is the proud CEO of Enable.Me - a business whose core purpose is to change the financial lives of hardworking New Zealanders. Enable Me has been around for the last 14-15 years and is the brainchild of Hannah McQueen, an amazing human who revolutionised the way Kiwis think about their finances. Jono shares how Hannah is a Visionary, with all the incredible ideas at rapid pace. He stepped in to run alongside her & help her with some of the heavy lifting, so that she could focus on what she is best at. That's what really brought EOS to the front of his mind as a tool that could take Enable Me to that next level - being able to harness the absolute best of Hannah in an organised way. He shares how they started implementing with 15 people on their leadership team, and through EOS introducing more rigor and accountability to these roles, they now have a leadership team of 6. Not only is Jono the CEO & Integrator, he is also a customer of Enable.Me. "What sticks with me, as I went through my journey, was that I thought I was good with money. I was an accountant. But when you actually turn up the dial, what are you frittering away each week? And how could we be using that to get you ahead faster? For people who've got family, how do we help them achieve the goals that they've got for their children and for the next generation? We are ultimately trying to build out a personal or a family's cash surplus, that's the first stage of the journey. Then it's how do we put that surplus to work? How can it be multiplied by doing things in a certain way?" Every person in New Zealand can use financial literacy and financial accountability to get ahead faster. Even those people who think they are good with money, Jono included, can benefit from a layer of accountability that Enable Me provides. In his spare time, Jono is a National Rugby Referee, having also officiated Netball to the highest international level. Jono's biggest challenge is being the proud Dad of three kids 5 years old and under!

    Enable Me to The Next Level with Jono Bredin

  7. Aug 24

    Debra Chantry-Taylor: Another Year on the Scorecard: Why We Need to Get Better at Celebrating Success

    In this episode of Better Business, Better Life, Debra Chantry-Taylor explores why another year on the Scorecard should never be treated as just another set of numbers. Instead, it can be an opportunity to recognise progress, strengthen culture & understand what is helping a business succeed.   Debra challenges the tendency for leadership teams to focus almost exclusively on what is going wrong. Red numbers, missed targets & Rocks that have fallen off track naturally attract attention, but when leaders only notice failure, they can unintentionally teach their teams that problems get recognised while consistent success simply becomes expected.   As her own business approaches its 21st anniversary, Debra reflects on the years of decisions, challenges, mistakes, relationships & achievements that build a business over time. She explores why celebrating success does not mean lowering standards or handing out praise for the sake of it. Genuine recognition is about noticing meaningful results, incremental improvements, courageous behaviours & people living the organisation’s Core Values.   The conversation also looks at how leaders can use their Scorecard differently. Instead of treating it purely as an exception report for problems, Debra encourages teams to examine what is going well & ask why. When a person or team consistently delivers strong results, understanding what they are doing differently can help turn individual success into a repeatable system that others can learn from.   Debra also explores what success looks like in family businesses, where commercial results are only one part of the picture. Healthy succession conversations, clearer boundaries between family & business, and next-generation family members earning their roles through merit can all represent significant wins that deserve recognition.   At the heart of the episode is Debra’s idea of carefrontational leadership. Great leaders need the courage to address underperformance, but they also need the awareness to acknowledge excellence. By asking questions such as “What are we proud of from the last 90 days?” & “What are we doing now that we used to find difficult?”, leadership teams can create a culture where progress is noticed as well as problems.   This episode is a reminder that another year on the Scorecard is more than a collection of targets & results. It is a story of what the business has learned, what its people have achieved & what can be celebrated as it continues to grow.                 CONNECT WITH DEBRA:      ___________________________________________           ►Debra Chantry-Taylor is a Certified EOS Implementer® | Entrepreneurial Leadership & Business Coach | Business Owner  ►Connect with Debra: debra@businessaction.com.au   ►See how she can help you: https://businessaction.co.nz/   ►Claim Your Free E-Book: https://www.businessaction.co.nz/free-e-book/   ___________________________________________                              Ep 286 Chapters:  00:00 – Introduction  01:23 – The Importance of Noticing Success  05:00 – Lessons from Twenty-One Years  06:50 – Defining Genuine Recognition  08:19 – Using the Scorecard Effectively  12:41 – Building Culture Through Values  14:03 – Success in Family Businesses  16:36 – Implementing Better Leadership Habits

    Debra Chantry-Taylor: Another Year on the Scorecard: Why We Need to Get Better at Celebrating Success

  8. Aug 22

    Living With Cancer: A Story Of Love & Heartbreak with Kim Sorrelle

    In 2009, while battling breast cancer, Kim Sorrelle's love, Steve, received a pancreatic cancer diagnosis. After six great weeks together, Kim held Steve as he took his last breath. Her first book, Cry Until You Laugh, chronicles that journey through laughter and tears and laughter again. The back-to-back cancer diagnosis led her youngest son, Noah, to change his trajectory and earn a Ph.D. as a cancer researcher. With a focus on breast cancer, Noah has made significant discoveries that have already helped with other research and continue to move the needle on the survivor rate. Kim's second book, Love Is, came from a desire to know the true meaning of love. Love Is, chronicles her year-long quest to discover the true meaning of love, a sometimes funny, sometimes scary, always enlightening journey that led to life-changing discoveries found mostly on the streets of Haiti. Today, Kim lives in her hometown of Grand Rapids, Michigan, USA, a regular radio, television, and podcast guest, Kim speaks to audiences all over the world. Inspirational and educational, Kim entertains CEOs, industry leaders, company staff members, educators, parents, women's groups, and more. With first-hand experience, Kim also speaks for The American Cancer Society and Susan G. Koman. A coach is always a coach and Kim is no different. Working with individuals and teams, Kim helps people succeed not only in business and family life but in every aspect of life, leading to greater fulfillment and happiness while teaching the secrets to working less and playing more. When she is not writing, broadcasting, coaching, speaking, or serving, Kim enjoys her life-long and newer friendships, hanging out with the grandkids, reading, playing tennis and pickleball, painting (she's no Bob Ross!), traveling, meeting new people, and an occasional stick of black licorice. HOST'S DETAILS: ___________________________________________ ►Debra Chantry-Taylor is a Professional EOS Implementer | Entrepreneurial Leadership & Business Coach | Business Owner ►See how she can help you: https://www.businessaction.com.au/ ____________________________________________ GUESTS DETAILS: ____________________________________________ ►Book: https://www.amazon.com/Love-Yearlong-Experiment-Living-Corinthians/dp/0825446740/ref=sr_1_1?dchild=1&keywords=love+is+kim+sorrelle&qid=1629861751&sr=8-1 ►Website: https://www.kimsorrelle.com/

    Living With Cancer: A Story Of Love & Heartbreak with Kim Sorrelle
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Better Business Better Life is about one simple idea: a better business should help you create a better life. Are you doing work you genuinely enjoy, with people you respect, making a meaningful difference, being rewarded appropriately & still having time for the people, experiences & passions that matter outside work? Too many business owners build businesses that eventually begin to control their lives rather than support them. As Carefrontational Changemakers, Debra & Adam are passionate about helping business owners & leaders have the conversations, make the changes & build the structur

Information

  • Creator
    Debra Chantry-Taylor & Adam Harris | Business Owners & Experts
  • Years Active
    2020 - 2026
  • Episodes
    324
  • Rating
    Explicit
  • Copyright
    © Debra Chantry-Taylor & Adam Harris | Business Owners & Experts
  • Show Website
    Better Business, Better Life

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