The Public Knowledge® Igniting Impact Podcast

Public Knowledge®
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  • Management
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Public Knowledge® Public Knowledge® Igniting Impact Podcast features our clients’ stories and explores the impact of the management consulting partnership. Public Knowledge® President Stacey Moss interviews clients who will share their experiences on real projects making a real impact. Learn more at https://pubknow.com/

  1. 8h ago

    Beyond Oversight: Independent QA as a Strategic Partner

    Independent Quality Assurance (QA) is more than project oversight. In this episode, Tony Sutton of the Oregon Department of Transportation (ODOT) and Adam Brown of Public Knowledge® discuss how independent QA helps organizations identify risks early, strengthen governance, improve communication, and support better decision-making throughout complex technology projects. Drawing on real-world experience, they share practical lessons for agencies looking to get more value from QA partnerships.   Episode details: https://pubknow.com/media-center/independent-qa-as-a-strategic-partner/   Listen to more episodes of the Igniting Impact Podcast on Spotify: https://open.spotify.com/show/52Lzv03vnyJs0INiMjGrxw   Prefer video? Watch full episodes on YouTube: https://www.youtube.com/playlist?list=PL7S-x9xh5pTJNmiKMJuC9pJBfzzjvgCmI   Connect with Public Knowledge® Website: https://pubknow.com LinkedIn: https://www.linkedin.com/company/pubknow  Instagram: https://www.instagram.com/stacey_moss_pk Facebook: https://www.facebook.com/StaceyMossPK   Timestamps 00:00 Why Independent QA Matters for Government Projects 01:33 Public vs. Private Sector Approaches to QA 05:13 The Risks and Blind Spots QA Helps Uncover 09:31 How QA Improves Visibility and Decision-Making 13:18 How Independent QA Strengthens Transparency 16:38 Keeping Complex Projects Aligned 20:15 Oregon DOT Case Study: QA in Action 23:16 Advice for Agencies Considering Independent QA 26:17 Common QA Misconceptions and Choosing the RightPartner 31:49 Key Takeaways and Final Advice

  2. Jun 23

    Civility Training and the Conversations That Matter Most

    Workplace civility is not about avoiding difficultconversations. It is what makes difficult conversations possible. In this episode, Stacey is joined by Jenn Graham, Emily Bissel, and Katie Livornese to explore how communication, psychological safety, and trust shape workplace culture. The conversation examines common communication challenges, the impact of unresolved tension, and the skills leaders need to help teams navigate conflict, uncertainty, and change.   Episode details: https://pubknow.com/media-center/civility-training-and-the-conversations-that-matter-most/    Listen to more episodes of the Igniting Impact Podcast on Spotify: https://open.spotify.com/show/52Lzv03vnyJs0INiMjGrxw   Prefer video? Watch full episodes on YouTube: https://www.youtube.com/playlist?list=PL7S-x9xh5pTJNmiKMJuC9pJBfzzjvgCmI   Connect with Public Knowledge® Website: https://pubknow.com LinkedIn: https://www.linkedin.com/company/pubknow  Instagram: https://www.instagram.com/stacey_moss_pk Facebook: https://www.facebook.com/StaceyMossPK     Timestamps 00:00 Introduction to Workplace Civility and Communication 02:11 How Structured Conversations Build Connection 06:43 Why Building a Culture of Civility Is Challenging 09:04 Why Good Intentions Are Not Enough 11:29 Early Signs Communication Is Breaking Down 13:00 Why Communication Does Not Always Create Alignment 15:45 The Cost of Avoided Conversations 20:32 Creating Meaningful Change Through Structured Conversations 23:58 The Inner Work of Leadership 26:30 Maintaining Trust During Uncertainty 30:30 How Communication Challenges Affect OrganizationalPerformance 32:44 Essential Skills for Navigating Change 37:13 Why Human Connection Matters in an AI World 39:21 Key Takeaways and Closing Thoughts

  3. Mar 31

    Modern IV&V: Improving Risk, Governance, and Delivery

    IV&V is shifting from oversight to decision support, with a growing focus on outcomes-based IV&V. But many agencies are still working to apply it effectively. In this episode, Stacey Moss is joined by Ron Puent of Public Knowledge® and Kristen Lindblom from the Colorado Department of Health Care Policy and Financing to discuss how IV&V is being used across complex system initiatives. They explore the impact of modular systems on agency capacity, where traditional approaches fall short, and how teams can use IV&V to strengthen vendor management, reduce duplication, and act on risks in real time. Episode details: https://pubknow.com/media-center/modern-ivv-improving-risk-governance-and-delivery/ Listen to more episodes of the Igniting Impact Podcast on Spotify: https://open.spotify.com/show/52Lzv03vnyJs0INiMjGrxw Prefer video? Watch full episodes on YouTube: https://www.youtube.com/playlist?list=PL7S-x9xh5pTJNmiKMJuC9pJBfzzjvgCmI Connect with Public Knowledge® Website: https://pubknow.com LinkedIn: https://www.linkedin.com/company/pubknow  Instagram: https://www.instagram.com/stacey_moss_pk Timestamps 00:00 Introduction to IV&V and Its Evolution 06:54 The Role of IV&V in Project Success 13:28 Shifting Expectations and Strategic Partnerships 21:11 Leadership's Role in Effective IV&V 28:49 Looking Ahead: The Future of IV&V

  4. Jan 23

    Human-Centered Project Management: Where Clarity Supports Accountability

    Projects do not stall because of tools. They stall because of people, decisions, and unclear accountability. In this episode of the Igniting Impact Podcast, host Stacey Moss is joined by Naomi Snodgrass and Allison Ward of Public Knowledge® to examine why project management often breaks down in complex environments and what leaders can do differently. The conversation focuses on execution, decision clarity, and accountability, including how the DitDah™ methodology uses intentional structure to support trust, alignment, and sustained momentum across teams. This episode is for leaders managing competing priorities, shifting requirements, and real-world constraints who need projects to move forward without losing the people doing the work. Episode details: https://pubknow.com/media-center/human-centered-project-management-where-clarity-supports-accountability/ Listen to more episodes of the Igniting Impact Podcast on Spotify: https://open.spotify.com/show/52Lzv03vnyJs0INiMjGrxw?si=a65a8e1a6c1a4e05 Prefer video? Watch full episodes on YouTube: ⁠https://www.youtube.com/playlist?list=PL7S-x9xh5pTJNmiKMJuC9pJBfzzjvgCmI⁠ Connect with Public Knowledge® Website: ⁠https://pubknow.com⁠ LinkedIn: ⁠https://www.linkedin.com/company/pubknow⁠ Instagram: ⁠https://www.instagram.com/stacey_moss_pk⁠

  5. 12/17/2025

    Leadership Lessons from a Season of Change

    In the Season 3 finale of the Igniting Impact Podcast, host Stacey Moss is joined by Kassie Gram and Will Hornsby of Public Knowledge® to reflect on the leadership lessons that shaped the year. They discuss what it takes to lead and deliver work when change is constant, timelines shift, and certainty is limited. The conversation focuses on how leaders make sound decisions under pressure and keep teams moving forward in an environment where change is the operating condition, not a phase to move past. Discover more insights and access exclusive content: https://pubknow.com/media-center/podcast/   Tune in to the Igniting Impact Podcast on your favorite platform: Apple Podcasts: https://podcasts.apple.com/us/podcast/the-public-knowledge-igniting-impact-podcast/id1557956106 Spotify: https://open.spotify.com/show/52Lzv03vnyJs0INiMjGrxw?si=1e3fdca88b2c4642 YouTube: https://www.youtube.com/playlist?list=PL7S-x9xh5pTJNmiKMJuC9pJBfzzjvgCmI   Never miss an episode of Igniting Impact! Subscribe to receive updates on our latest episodes featuring real stories of change: https://share.hsforms.com/1G5LkcxDfRWqiumxZ-2dWaAcg39x   Follow us on LinkedIn for updates, insights, and more: https://www.linkedin.com/company/pubknow

  6. 11/14/2025

    Leading Change with Purpose and Trust

    Stacey talks with Carla West from the North Carolina Department of Health and Human Services and Tracy Malone of Public Knowledge® about what it takes to lead teams through change. They break down how purpose-driven choices, clear communication, and the PK IMPACT Leadership™ approach help leaders strengthen trust and build high-performing teams. The discussion offers practical insight into leading with emotional intelligence and creating a culture where people feel supported and ready to move forward. Discover more insights and access exclusive content: https://pubknow.com/media-center/podcast/   Tune in to the Igniting Impact Podcast on your favorite platform: Apple Podcasts: https://podcasts.apple.com/us/podcast/the-public-knowledge-igniting-impact-podcast/id1557956106 Spotify: https://open.spotify.com/show/52Lzv03vnyJs0INiMjGrxw?si=1e3fdca88b2c4642 YouTube: https://www.youtube.com/playlist?list=PL7S-x9xh5pTJNmiKMJuC9pJBfzzjvgCmI   Never miss an episode of Igniting Impact! Subscribe to receive updates on our latest episodes featuring real stories of change: https://share.hsforms.com/1G5LkcxDfRWqiumxZ-2dWaAcg39x   Follow us on LinkedIn for updates, insights, and more: https://www.linkedin.com/company/pubknow

  7. 09/17/2025

    Using Pay for Performance to Improve Outcomes

    In this episode, Stacey talks with Bridgette Bell of the Mississippi Department of Child Protection Services and Doug Swisher of Public Knowledge® about strategies to maximize funding streams, align resources with outcomes, and invest in prevention. Together, they explore how agencies can turn financial planning into meaningful impact for children, families, and communities. Discover more insights and access exclusive content: https://pubknow.com/media-center/podcast/   Tune in to the Igniting Impact Podcast on your favorite platform: Apple Podcasts: https://podcasts.apple.com/us/podcast/the-public-knowledge-igniting-impact-podcast/id1557956106 Spotify: https://open.spotify.com/show/52Lzv03vnyJs0INiMjGrxw?si=1e3fdca88b2c4642 YouTube: https://www.youtube.com/playlist?list=PL7S-x9xh5pTJNmiKMJuC9pJBfzzjvgCmI   Never miss an episode of Igniting Impact! Subscribe to receive updates on our latest episodes featuring real stories of change: https://share.hsforms.com/1G5LkcxDfRWqiumxZ-2dWaAcg39x   Follow us on LinkedIn for updates, insights, and more: https://www.linkedin.com/company/pubknow

  8. 08/25/2025

    High-Stakes Decisions in Health and Human Services

    In this episode, Stacey sits down with Kassie Gram and Melissa Murphy from Public Knowledge® to address a critical question: How do leaders make sound decisions when the pressure is high and the facts are incomplete? Together, they discuss moving beyond gut reactions to evidence-driven choices powered by data, research, and thoughtful analysis. The conversation also explores how organizations can build resilience to stay agile amid shifting funding streams, changing policies, and the evolving needs of communities. Discover more insights and access exclusive content: https://pubknow.com/media-center/podcast/   Tune in to the Igniting Impact Podcast on your favorite platform: Apple Podcasts: https://podcasts.apple.com/us/podcast/the-public-knowledge-igniting-impact-podcast/id1557956106 Spotify: https://open.spotify.com/show/52Lzv03vnyJs0INiMjGrxw?si=1e3fdca88b2c4642 YouTube: https://www.youtube.com/playlist?list=PL7S-x9xh5pTJNmiKMJuC9pJBfzzjvgCmI   Never miss an episode of Igniting Impact! Subscribe to receive updates on our latest episodes featuring real stories of change: https://share.hsforms.com/1G5LkcxDfRWqiumxZ-2dWaAcg39x   Follow us on LinkedIn for updates, insights, and more: https://www.linkedin.com/company/pubknow

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4.8
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Public Knowledge® Public Knowledge® Igniting Impact Podcast features our clients’ stories and explores the impact of the management consulting partnership. Public Knowledge® President Stacey Moss interviews clients who will share their experiences on real projects making a real impact. Learn more at https://pubknow.com/

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