AMA STEPS Forward® podcast

Health care leaders share insight, strategies, and tips to help prevent physician burnout, optimize workflows, improve well-being, and enhance patient care.

  1. 5d ago

    Navigating Litigation Stress: What Every Physician Needs to Know

    Explore this related episode: You Are Not Alone: How Health Systems Can Support Physicians Through Litigation: https://bit.ly/3SoaZaY  Explore the Peer Support Programs for Physicians Toolkit: https://bit.ly/3SRYlk8  Explore AMA Judicial Advocacy Resources: https://bit.ly/4hdQCHb  Follow STEPS Forward on LinkedIn: https://bit.ly/steps-forward-linkedin  Most physicians get no training in what to do if they're named in a malpractice suit, yet the stress it causes is linked to burnout, depression, and even suicide. Host Kevin Hopkins, MD talks with Gita Pensa, MD, an emergency physician and litigation well-being coach about surviving her own 12-year lawsuit and what she now teaches other physicians: why the legal system isn't built to judge the quality of care, practical do’s and don'ts after being named in a suit, and how to stop a lawsuit from defining your identity as a doctor. She also shares insights from her work as a medical advisor on HBO Max’s The Pitt.   🩺 The AMA is your powerful ally, focused on addressing the issues important to you, so you can focus on what matters most — patients. We will meet this challenge together. Join us: https://ama-assn.co/JoinRenew 🥼 Go to https://ama-assn.co/FightingForDocs to learn more about our AMA advocacy priorities, including: ▹ Reforming Medicare payment ▹ Fighting scope creep ▹ Fixing prior authorization ▹ Reducing physician burnout ▹ Making technology work for physicians 📺 Subscribe to @americanmedicalassociation on YouTube: https://ama-assn.co/youTube 📧 Sign up for #MorningRounds and free daily newsletters from the AMA: https://ama-assn.co/Newsletters 🎧 Listen to our latest medical podcasts: https://ama-assn.co/Podcasts 💬 Follow #AMA on social media: https://ama-assn.co/Social 📓 Access the Journal of the American Medical Association #JAMA login: https://ama-assn.co/JAMA Disclaimer The AMA STEPS Forward® Podcast is for informational purposes only. The content is believed to be accurate as of the date of publication. Mention of a third-party organization, product, or service in the Podcast does not imply and is not intended as a promotion or endorsement by the American Medical Association (AMA). This content is not intended as medical, legal, or consulting advice, or as a substitute for the advice of a physician, attorney, or other professional. The views, opinions, and positions expressed by the speakers are theirs alone, and do not necessarily reflect the views, opinions, or positions of the AMA, the individual’s employer, or any affiliated organization. The AMA makes no warranty regarding the accuracy or completeness of any information provided in this Podcast. The materials and information contained herein are provided as-is. No part of this Podcast may be reproduced, stored, transmitted, or distributed in any form or by any means, without the prior written permission of the AMA.

  2. Oct 7

    From Burnout to Belonging: The Making of a Well-Being Program

    Explore the Wellness Centered Leadership Playbook: https://bit.ly/3P6Xlab Follow STEPS Forward on LinkedIn: https://bit.ly/steps-forward-linkedin Colin West, MD, PhD, Mayo Clinic's Medical Director of Employee Well-Being joins host Kevin Hopkins, MD to trace the origins of Mayo's wellbeing work from a chance conversation during his residency to a program that now spans the entire care team. They discuss why well-being can't be tackled in silos, to how to turn a nebulous concept into measurable action, and practical steps any organization can take to get started, regardless of size or resources. 🩺 The AMA is your powerful ally, focused on addressing the issues important to you, so you can focus on what matters most — patients. We will meet this challenge together. Join us: https://ama-assn.co/JoinRenew 🥼 Go to https://ama-assn.co/FightingForDocs to learn more about our AMA advocacy priorities, including: ▹ Reforming Medicare payment ▹ Fighting scope creep ▹ Fixing prior authorization ▹ Reducing physician burnout ▹ Making technology work for physicians 📺 Subscribe to @americanmedicalassociation on YouTube: https://ama-assn.co/youTube 📧 Sign up for #MorningRounds and free daily newsletters from the AMA: https://ama-assn.co/Newsletters 🎧 Listen to our latest medical podcasts: https://ama-assn.co/Podcasts 💬 Follow #AMA on social media: https://ama-assn.co/Social 📓 Access the Journal of the American Medical Association #JAMA login: https://ama-assn.co/JAMA Disclaimer The AMA STEPS Forward® Podcast is for informational purposes only. The content is believed to be accurate as of the date of publication. Mention of a third-party organization, product, or service in the Podcast does not imply and is not intended as a promotion or endorsement by the American Medical Association (AMA). This content is not intended as medical, legal, or consulting advice, or as a substitute for the advice of a physician, attorney, or other professional. The views, opinions, and positions expressed by the speakers are theirs alone, and do not necessarily reflect the views, opinions, or positions of the AMA, the individual’s employer, or any affiliated organization. The AMA makes no warranty regarding the accuracy or completeness of any information provided in this Podcast. The materials and information contained herein are provided as-is. No part of this Podcast may be reproduced, stored, transmitted, or distributed in any form or by any means, without the prior written permission of the AMA.

  3. Sep 30

    REPLAY: A Blueprint for Health Care Leaders to Support Staff After Physician Suicide

    The 988 Suicide & Crisis Lifeline provides free and confidential emotional support to people in suicidal crisis or emotional distress 24 hours a day, 7 days a week, across the United States. Call or text 988 or text TALK to 741741. Claim CME and access the transcript for this episode: https://bit.ly/43JSDDn  Explore the Preventing Physician Suicide toolkit: https://bit.ly/4bYQpBP Explore the After a Physician Suicide toolkit: https://bit.ly/3yEstFz Explore the Collective Trauma toolkit: https://bit.ly/4c3e9Ff Follow STEPS Forward on LinkedIn: https://bit.ly/steps-forward-linkedin When three colleagues died by suicide within a year, Geisinger didn't just grieve, they built a system. In this AMA STEPS Forward Podcast®, host Kevin Hopkins, MD speaks with Halle Ellison MD, MAS PSHQ, FACS, Director of Physician and APP Well-being, and Stephanie Andreacci, LCSW, Peer Support Program Manager, about the creation and evolution of Geisinger's Personnel Crisis Response Team (PCRT). What started as an effort to coordinate a fragmented, siloed response has grown into a comprehensive, proactive framework with 160 activations in just three years. Dr. Ellison and Stephanie share how they tackled stigma, changed language around suicide, built cross-departmental collaboration, and created a culture where asking for help is not just accepted, but expected. 🩺 The AMA is your powerful ally, focused on addressing the issues important to you, so you can focus on what matters most — patients. We will meet this challenge together. Join us: https://ama-assn.co/JoinRenew 🥼 Go to https://ama-assn.co/FightingForDocs to learn more about our AMA advocacy priorities, including: ▹ Reforming Medicare payment ▹ Fighting scope creep ▹ Fixing prior authorization ▹ Reducing physician burnout ▹ Making technology work for physicians 📺 Subscribe to @americanmedicalassociation on YouTube: https://ama-assn.co/youTube 📧 Sign up for #MorningRounds and free daily newsletters from the AMA: https://ama-assn.co/Newsletters 🎧 Listen to our latest medical podcasts: https://ama-assn.co/Podcasts 💬 Follow #AMA on social media: https://ama-assn.co/Social 📓 Access the Journal of the American Medical Association #JAMA login: https://ama-assn.co/JAMA Disclaimer The AMA STEPS Forward® Podcast is for informational purposes only. The content is believed to be accurate as of the date of publication. Mention of a third-party organization, product, or service in the Podcast does not imply and is not intended as a promotion or endorsement by the American Medical Association (AMA). This content is not intended as medical, legal, or consulting advice, or as a substitute for the advice of a physician, attorney, or other professional. The views, opinions, and positions expressed by the speakers are theirs alone, and do not necessarily reflect the views, opinions, or positions of the AMA, the individual’s employer, or any affiliated organization. The AMA makes no warranty regarding the accuracy or completeness of any information provided in this Podcast. The materials and information contained herein are provided as-is. No part of this Podcast may be reproduced, stored, transmitted, or distributed in any form or by any means, without the prior written permission of the AMA.

  4. Sep 23

    Moral Injury in Medicine: Building Bridges Between Leaders and Frontline Teams

    Listen to the first two episodes in this series:   Moral Injury in Medicine: The Frontline, with Wendy Dean, MD:  Spotify: https://bit.ly/46wE07E  Apple Podcasts: https://bit.ly/4ryMy7T  Moral Injury in Medicine: The Leadership Perspective, with Jason Lesadnrini, PhD, FACHE, LPEC, HEC-C: Spotify: https://bit.ly/3V5WMjQ  Apple Podcasts: https://bit.ly/4yWqZ3z  Explore the webinar with all three guests from this series: https://bit.ly/4hfoR0C    Explore the Stress First Aid Toolkit: https://bit.ly/4zwhd9o    Explore the Wellness Centered Leadership Playbook: https://bit.ly/3P6Xlab  Explore Katherine Meese’s research:   Predictors of Perceived Senior Leader Honesty and Integrity: Results from a National Sample of Healthcare Workers: https://www.ovid.com/jnls/jhmonline/abstract/10.1097/jhm-d-24-00139~predictors-of-perceived-senior-leader-honesty-and-integrity?redirectionsource=fulltextview  Explore recent AMA research on moral injury:   Moral Distress and Occupational Burnout in US Physicians: https://jamanetwork.com/journals/jamanetworkopen/fullarticle/2846921#google_vignette  Follow STEPS Forward on LinkedIn: https://bit.ly/steps-forward-linkedin  In this final episode of a three-part series on moral injury, host Heather Farley, MD, MHCDS sits down with Katherine Meese, PhD, to discuss the differences in how moral injury is experienced by frontline teams and leadership, and how the trust gap between the two can be bridged. Dr. Meese expands on the “middle management trust gap,” how leaders can unintentionally erode trust by blaming decisions on those above them, and offers practical ways to communicate hard decisions, rebuild trust through apology and forgiveness, and share ownership of a healthier culture.    🩺 The AMA is your powerful ally, focused on addressing the issues important to you, so you can focus on what matters most — patients. We will meet this challenge together. Join us: https://ama-assn.co/JoinRenew 🥼 Go to https://ama-assn.co/FightingForDocs to learn more about our AMA advocacy priorities, including: ▹ Reforming Medicare payment ▹ Fighting scope creep ▹ Fixing prior authorization ▹ Reducing physician burnout ▹ Making technology work for physicians 📺 Subscribe to @americanmedicalassociation on YouTube: https://ama-assn.co/youTube 📧 Sign up for #MorningRounds and free daily newsletters from the AMA: https://ama-assn.co/Newsletters 🎧 Listen to our latest medical podcasts: https://ama-assn.co/Podcasts 💬 Follow #AMA on social media: https://ama-assn.co/Social 📓 Access the Journal of the American Medical Association #JAMA login: https://ama-assn.co/JAMA Disclaimer The AMA STEPS Forward® Podcast is for informational purposes only. The content is believed to be accurate as of the date of publication. Mention of a third-party organization, product, or service in the Podcast does not imply and is not intended as a promotion or endorsement by the American Medical Association (AMA). This content is not intended as medical, legal, or consulting advice, or as a substitute for the advice of a physician, attorney, or other professional. The views, opinions, and positions expressed by the speakers are theirs alone, and do not necessarily reflect the views, opinions, or positions of the AMA, the individual’s employer, or any affiliated organization. The AMA makes no warranty regarding the accuracy or completeness of any information provided in this Podcast. The materials and information contained herein are provided as-is. No part of this Podcast may be reproduced, stored, transmitted, or distributed in any form or by any means, without the prior written permission of the AMA.

  5. Sep 16

    Moral Injury in Medicine: The Leadership Perspective

    Listen to the first episode in this series, Moral Injury in Medicine: The Frontline with Wendy Dean, MD:  Spotify: https://bit.ly/46wE07E  Apple Podcasts: https://bit.ly/4ryMy7T  Explore the webinar with all three guests from this series: https://bit.ly/4hfoR0C    Explore the Stress First Aid Toolkit: https://bit.ly/4zwhd9o     Explore the Wellness Centered Leadership Playbook: https://bit.ly/3P6Xlab   Explore Jason Lesandrini’s research on moral injury:    Addressing Moral Distress and Moral Injury in Healthcare: Implications for Workforce Well-Being and Systemic Change: https://www.sciencedirect.com/science/article/abs/pii/S1546084324001706   Explore recent AMA research on moral injury:    Moral Distress and Occupational Burnout in US Physicians: https://jamanetwork.com/journals/jamanetworkopen/fullarticle/2846921#google_vignette   Follow STEPS Forward on LinkedIn: https://bit.ly/steps-forward-linkedin   In this second episode of a three-part series on moral injury, host Heather Farley, MD, MHCDS sits down with Jason Lesandrini, PhD, FACHE, LPEC, HEC-C, Assistant Vice President for Ethics, Advance Care Planning and Spiritual Health at Wellstar Health System in Georgia, to talk about how moral injury uniquely affects health care leaders who are often caught between organizational demands and their teams and are expected to execute decisions they privately question. Lesandrini distinguishes between decisions leaders merely disagree with and those that truly violate their values while sharing practical ways leaders can name moral distress early, build ethical workplace cultures, and avoid losing themselves in the process.    🩺 The AMA is your powerful ally, focused on addressing the issues important to you, so you can focus on what matters most — patients. We will meet this challenge together. Join us: https://ama-assn.co/JoinRenew 🥼 Go to https://ama-assn.co/FightingForDocs to learn more about our AMA advocacy priorities, including: ▹ Reforming Medicare payment ▹ Fighting scope creep ▹ Fixing prior authorization ▹ Reducing physician burnout ▹ Making technology work for physicians 📺 Subscribe to @americanmedicalassociation on YouTube: https://ama-assn.co/youTube 📧 Sign up for #MorningRounds and free daily newsletters from the AMA: https://ama-assn.co/Newsletters 🎧 Listen to our latest medical podcasts: https://ama-assn.co/Podcasts 💬 Follow #AMA on social media: https://ama-assn.co/Social 📓 Access the Journal of the American Medical Association #JAMA login: https://ama-assn.co/JAMA Disclaimer The AMA STEPS Forward® Podcast is for informational purposes only. The content is believed to be accurate as of the date of publication. Mention of a third-party organization, product, or service in the Podcast does not imply and is not intended as a promotion or endorsement by the American Medical Association (AMA). This content is not intended as medical, legal, or consulting advice, or as a substitute for the advice of a physician, attorney, or other professional. The views, opinions, and positions expressed by the speakers are theirs alone, and do not necessarily reflect the views, opinions, or positions of the AMA, the individual’s employer, or any affiliated organization. The AMA makes no warranty regarding the accuracy or completeness of any information provided in this Podcast. The materials and information contained herein are provided as-is. No part of this Podcast may be reproduced, stored, transmitted, or distributed in any form or by any means, without the prior written permission of the AMA.

  6. Sep 9

    Moral Injury in Medicine: The Frontline

    Explore the Stress First Aid Toolkit: https://bit.ly/4zwhd9o   Explore the Wellness Centered Leadership Playbook: https://bit.ly/3P6Xlab  Explore Wendy Dean’s research on moral injury:   Moral Injury in Health Care: A Unified Definition and its Relationship to Burnout: https://pmc.ncbi.nlm.nih.gov/articles/PMC11468615/  Guidance for Creating Morally Healthy Organizations That Remediate the Experience of Moral Injury in Health Care: Findings From an International e-Delphi Study: https://pubmed.ncbi.nlm.nih.gov/39663983/  Explore recent AMA research on moral injury:   Moral Distress and Occupational Burnout in US Physicians: https://jamanetwork.com/journals/jamanetworkopen/fullarticle/2846921#google_vignette  Follow STEPS Forward on LinkedIn: https://bit.ly/steps-forward-linkedin  In this first episode of a three-part series, host Heather Farley, MD, MHCDS sits down with Wendy Dean, MD, a moral injury expert, to unpack how the language around moral injury matters, and what happens with health care systems ask clinicians to practice in ways that violate their professional identity and values.  From prior authorization battles to restrictive referral policies, they explore the real-world forces driving moral injury and what health systems can do to start to heal the trust gap between clinicians and leadership.  🩺 The AMA is your powerful ally, focused on addressing the issues important to you, so you can focus on what matters most — patients. We will meet this challenge together. Join us: https://ama-assn.co/JoinRenew 🥼 Go to https://ama-assn.co/FightingForDocs to learn more about our AMA advocacy priorities, including: ▹ Reforming Medicare payment ▹ Fighting scope creep ▹ Fixing prior authorization ▹ Reducing physician burnout ▹ Making technology work for physicians 📺 Subscribe to @americanmedicalassociation on YouTube: https://ama-assn.co/youTube 📧 Sign up for #MorningRounds and free daily newsletters from the AMA: https://ama-assn.co/Newsletters 🎧 Listen to our latest medical podcasts: https://ama-assn.co/Podcasts 💬 Follow #AMA on social media: https://ama-assn.co/Social 📓 Access the Journal of the American Medical Association #JAMA login: https://ama-assn.co/JAMA Disclaimer The AMA STEPS Forward® Podcast is for informational purposes only. The content is believed to be accurate as of the date of publication. Mention of a third-party organization, product, or service in the Podcast does not imply and is not intended as a promotion or endorsement by the American Medical Association (AMA). This content is not intended as medical, legal, or consulting advice, or as a substitute for the advice of a physician, attorney, or other professional. The views, opinions, and positions expressed by the speakers are theirs alone, and do not necessarily reflect the views, opinions, or positions of the AMA, the individual’s employer, or any affiliated organization. The AMA makes no warranty regarding the accuracy or completeness of any information provided in this Podcast. The materials and information contained herein are provided as-is. No part of this Podcast may be reproduced, stored, transmitted, or distributed in any form or by any means, without the prior written permission of the AMA.

  7. Sep 2

    REPLAY: A Lifeline for Moms: Providing Whole Person Care in Maternal Health Settings

    Access the transcript of this episode and claim CME here: https://bit.ly/3Hi0LTO Explore Lifeline for Moms: https://bit.ly/4buiWQI Explore MCPAP for Moms: https://bit.ly/4hbmA3f Explore the Behavioral Health Screening as a Part of Ongoing Care Webinar with Dr. Moore Simas: https://bit.ly/4iuIgbw Follow us on LinkedIn: https://bit.ly/steps-forward-linkedin Dr. Tiffany Moore Simas, Medical Director for Lifeline for Moms, and Obstetric Engagement Liaison for the Massachusetts Child Psychiatry Access Program (MCPAP) for Moms, explores the opportunities and challenges of maternal behavioral health-focused care models while emphasizing the importance of integrating behavioral health as a core component of perinatal health services. She also discusses programs designed to help physicians provide comprehensive, whole-person care to their patients, addressing both physical and mental health needs throughout their perinatal journey. 🩺 The AMA is your powerful ally, focused on addressing the issues important to you, so you can focus on what matters most — patients. We will meet this challenge together. Join us: https://ama-assn.co/JoinRenew 🥼 Go to https://ama-assn.co/FightingForDocs to learn more about our AMA advocacy priorities, including: ▹ Reforming Medicare payment ▹ Fighting scope creep ▹ Fixing prior authorization ▹ Reducing physician burnout ▹ Making technology work for physicians 📺 Subscribe to @americanmedicalassociation on YouTube: https://ama-assn.co/youTube 📧 Sign up for #MorningRounds and free daily newsletters from the AMA: https://ama-assn.co/Newsletters 🎧 Listen to our latest medical podcasts: https://ama-assn.co/Podcasts 💬 Follow #AMA on social media: https://ama-assn.co/Social 📓 Access the Journal of the American Medical Association #JAMA login: https://ama-assn.co/JAMA Disclaimer The AMA STEPS Forward® Podcast is for informational purposes only. The content is believed to be accurate as of the date of publication. Mention of a third-party organization, product, or service in the Podcast does not imply and is not intended as a promotion or endorsement by the American Medical Association (AMA). This content is not intended as medical, legal, or consulting advice, or as a substitute for the advice of a physician, attorney, or other professional. The views, opinions, and positions expressed by the speakers are theirs alone, and do not necessarily reflect the views, opinions, or positions of the AMA, the individual’s employer, or any affiliated organization. The AMA makes no warranty regarding the accuracy or completeness of any information provided in this Podcast. The materials and information contained herein are provided as-is. No part of this Podcast may be reproduced, stored, transmitted, or distributed in any form or by any means, without the prior written permission of the AMA.

  8. Aug 26

    REPLAY: Achieving Physician and APP Wellness with the Best Place to Care Initiative

    Claim CME and access the transcript for this episode: https://bit.ly/3Su2bAj Explore the AMA Organizational Biopsy®: https://bit.ly/3WVUuSp Learn more about the AMA Joy in Medicine™ Health System Recognition Program: https://bit.ly/4hUnJge Explore Creating the Organizational Foundation for Joy in Medicine™: https://bit.ly/4aMYvhL Follow STEPS Forward® on LinkedIn: https://bit.ly/steps-forward-linkedin Dr. Suzanna Fox and Yasemin Moore from Advocate Health, which achieved Joy in Medicine Gold for the Southeast region in 2023, discuss the Best Place to Care Initiative and its use of STEPS Forward® resources and Organizational Biopsy® results to provide well-being care for their physicians and Advanced Practice Providers (APPs).   🩺 The AMA is your powerful ally, focused on addressing the issues important to you, so you can focus on what matters most — patients. We will meet this challenge together. Join us: https://ama-assn.co/JoinRenew 🥼 Go to https://ama-assn.co/FightingForDocs to learn more about our AMA advocacy priorities, including: ▹ Reforming Medicare payment ▹ Fighting scope creep ▹ Fixing prior authorization ▹ Reducing physician burnout ▹ Making technology work for physicians 📺 Subscribe to @americanmedicalassociation on YouTube: https://ama-assn.co/youTube 📧 Sign up for #MorningRounds and free daily newsletters from the AMA: https://ama-assn.co/Newsletters 🎧 Listen to our latest medical podcasts: https://ama-assn.co/Podcasts 💬 Follow #AMA on social media: https://ama-assn.co/Social 📓 Access the Journal of the American Medical Association #JAMA login: https://ama-assn.co/JAMA Disclaimer The AMA STEPS Forward® Podcast is for informational purposes only. The content is believed to be accurate as of the date of publication. Mention of a third-party organization, product, or service in the Podcast does not imply and is not intended as a promotion or endorsement by the American Medical Association (AMA). This content is not intended as medical, legal, or consulting advice, or as a substitute for the advice of a physician, attorney, or other professional. The views, opinions, and positions expressed by the speakers are theirs alone, and do not necessarily reflect the views, opinions, or positions of the AMA, the individual’s employer, or any affiliated organization. The AMA makes no warranty regarding the accuracy or completeness of any information provided in this Podcast. The materials and information contained herein are provided as-is. No part of this Podcast may be reproduced, stored, transmitted, or distributed in any form or by any means, without the prior written permission of the AMA.

Ratings & Reviews

4.6
out of 5
20 Ratings

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Health care leaders share insight, strategies, and tips to help prevent physician burnout, optimize workflows, improve well-being, and enhance patient care.

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