The Agency Growth Podcast

Agency U

The Agency Growth Podcast

  1. 5d ago

    Quality Suffers When Owners Step Away | Episode 217

    [Cold open [Steroids, workout hacks, and AI-flagged social content.] ends at 08:25.] Stepping away from your agency before you have a proper scale built out is a fast track to lost revenue and client churn. In this episode, we break down a recent post from our friend Caesar, who lost $10,000 in monthly recurring revenue after taking six weeks off. While he attributed the lead drop to pausing client acquisition, the cancellations exposed what happens to deliverable quality when the owner steps out. We discuss why raising prices without adding extra value creates high churn the moment you step back from managing those relationships. Based on our conversations with multi-million dollar agency owners, you shouldn't hand off account management before reaching $2 million in revenue or sales before $5 million. Putting an early-stage agency on "autopilot" usually just means you are gliding toward zero. If you want to protect retention, you have to stay in the trenches and do the unsexy work required to maintain quality. ----- PREMIUM: Join the Patreon and get exclusive content from this episode with more in-depth advice and hours of bonus content each month: https://www.agencygrowthpodcast.com/premium ----- RESOURCES: Want the tools and resources we recommend for agencies? Check them out here: https://www.agencygrowthpod.com/tools ----- NEWSLETTER Want the show in your inbox? Sign up for the newsletter! https://www.agencygrowthpod.com/newsletter ----- COMMUNITY Looking to join a community of agency owners? Join our Discord! https://discord.gg/uvHRRRFVRD ----- CONTACT Got something to say? Send us a message: https://www.agencygrowthpod.com/contact

    Quality Suffers When Owners Step Away | Episode 217
  2. Jul 24

    Competitor Interview: The Agency Built on Revenue Share (ft. Tyler Hoyt w/ Fast Break Digital Media) | Episode 216

    We sat down with another competitor, Tyler Hoyt of Fast Break Digital Media, to compare how two niche agencies can serve similar clients while building completely different businesses. Tyler explains how he grew from managing every account himself to running a lean team built around revenue share, contractors, a VA, and a setter. We talk about getting out of fulfillment, hiring people who are better than you, and dropping the belief that you need to control everything. We also break down the realities of selling Meta Ads, setting minimum budgets, getting clients to create video content, and turning away prospects who will not do their part. Tyler shares real numbers on lead costs, close rates, acquisition costs, pricing, and why organic social is still his strongest source of new business. Fast Break is now doing around $70,000 per month without a bloated team. This is an honest conversation about retention, seasonality, client expectations, and what agency owners can learn from the competitors doing good work beside them. ----- MENTIONS IN THE EPISODE: Follow Tyler: LinkedIn: https://www.linkedin.com/in/tyler-hoyt/ Fast Break Digital Media: https://fastbreakdigitalmedia.com/ ----- RESOURCES: Want the tools and resources we recommend for agencies? Check them out here: https://www.agencygrowthpod.com/tools ----- NEWSLETTER Want the show in your inbox? Sign up for the newsletter! https://www.agencygrowthpod.com/newsletter ----- COMMUNITY Looking to join a community of agency owners? Join our Discord! https://discord.gg/uvHRRRFVRD ----- CONTACT Got something to say? Send us a message: https://www.agencygrowthpod.com/contact

    Competitor Interview: The Agency Built on Revenue Share (ft. Tyler Hoyt w/ Fast Break Digital Media) | Episode 216
  3. Jul 17

    The Mid 2000s Agency Model is Dying | Episode 215

    [Cold open [Paintball, sick kids, and the problem with barber fades] ends at 05:58.] The agency model built on evergreen content and one reliable acquisition channel is starting to break. Last month, 25% of our Google ad spend went to LSAs, something that would have been unheard of a year ago. Now ChatGPT Ads, AI search, and changing platforms are forcing agencies to rethink both service delivery and client acquisition. We talk about why authority matters more than generic content, and how brand mentions, reviews, industry publications, social engagement, and video are shaping who gets trusted and recommended. Real credibility takes time. It comes from doing useful work and showing up in more than one place. For newer agencies, that may mean working for free to gain experience and cold calling when inbound is not there. For established agency owners, it means staying involved in sales, building beyond one channel, and accepting that the old playbook will not carry the business forever. ----- RESOURCES: Want the tools and resources we recommend for agencies? Check them out here: https://www.agencygrowthpod.com/tools ----- NEWSLETTER Want the show in your inbox? Sign up for the newsletter! https://www.agencygrowthpod.com/newsletter ----- COMMUNITY Looking to join a community of agency owners? Join our Discord! https://discord.gg/uvHRRRFVRD ----- CONTACT Got something to say? Send us a message: https://www.agencygrowthpod.com/contact

    The Mid 2000s Agency Model is Dying | Episode 215
  4. Jun 26

    Competitor Interview: Did They Build a Better Agency Model? (ft. Ezra w/ Green Frog Web Design) | Episode 212

    This week, we brought on Ezra from Green Frog Web Design to talk about what agency owners usually avoid: competitors, pricing, retention, and what “enough” actually means. Ezra works in the same lawn and landscape space we do, which is exactly why we wanted him on. Most agency owners treat competitors like enemies. We think that’s usually a barrier you made up yourself. We got into his path from lawn care and cold calling to building a niche web design and SEO agency with a low-friction monthly model. No giant retainers. No pretending every client needs the same thing. Just a clear offer, a specific niche, and a business built around retention. We also talked about the bigger question behind all of this: what are you actually building for? More revenue is great, but if the business forces you into a life you don’t want, that’s not much of a win. ----- MENTIONS IN THE EPISODE: Follow Ezra: LinkedIn: https://www.linkedin.com/in/ezragreenf/ Make & Model Advertising: https://greenfrogwebdesign.com/ ----- RESOURCES: Want the tools and resources we recommend for agencies? Check them out here: https://www.agencygrowthpod.com/tools ----- NEWSLETTER Want the show in your inbox? Sign up for the newsletter! https://www.agencygrowthpod.com/newsletter ----- COMMUNITY Looking to join a community of agency owners? Join our Discord! https://discord.gg/uvHRRRFVRD ----- CONTACT Got something to say? Send us a message: https://www.agencygrowthpod.com/contact

    Competitor Interview: Did They Build a Better Agency Model? (ft. Ezra w/ Green Frog Web Design) | Episode 212
4.8
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18 Ratings

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The Agency Growth Podcast

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