Conflict Skills

Simon Goode
  • 4.5 (13)
  • Management
  • Updated Biweekly

Simon Goode is a professional mediator and the host of the Conflict Skills Podcast, where he offers free resources and tools to navigate conflicts both in and out of the workplace. With a focus on practical strategies, Simon’s podcast addresses real-world scenarios, providing listeners with the tools to handle disputes effectively. In his recent episodes, he delves into the intricacies of workplace mediation, using case studies like conflicts between managers and staff members to illustrate his points. Simon's expertise and approachable style make his podcast an invaluable resource for anyone looking to improve their conflict resolution skills.

  1. Sep 22 ·  Video

    Handling Conflict With Your Boss: Data, Values, and Power in Action

    In this episode, Simon Goode explores practical strategies for managing conflict with your boss, using three workplace case studies: public criticism in meetings, unrealistic deadlines, and credit being taken for ideas. He breaks down each scenario using five types of conflict—data, values, relationships, structure, and interests—and shares targeted tools such as empathetic listening and clarifying expectations. Listeners gain actionable frameworks to navigate difficult conversations and strengthen trust in manager-employee relationships. TIMESTAMPS:  00:00 Applying conflict resolution strategies 05:10 Types of workplace conflict discussed 09:28 Negotiating power dynamics at work 10:18 Sarah's negotiation position explained 15:20 Managing conflict in a meeting 20:04 Handling conflict with empathetic listening 21:38 Discussing Deadline Concerns and Solutions 24:20 Understanding the Other Person's Perspective 27:39 Discussing unrealistic deadlines and credit theft 33:37 Considering interests in negotiations 36:34 Rebuilding trust with Rachel 38:23 Ending the conversation Click here to send me a quick message via FanMail Support the show Thank you so much for listening! I'd love to know what you think and connect.  website: simongoode.com  email: podcast@simongoode.com

  2. Sep 9 ·  Video

    Young Professionals Guide to Navigating Workplace Conflict Without Jeopardizing Your Career

    In this episode, Simon Goode explores practical strategies for young professionals to navigate workplace conflict without harming their reputations, using real-life case studies of early-career employees facing challenges like having their ideas dismissed, feeling undermined, or disagreeing with management decisions. He highlights the importance of self-regulation, assertive communication, and choosing appropriate conflict modes—such as accommodating, collaborating, or compromising—based on situational needs. The episode offers empathetic and actionable guidance, making it a valuable listen for managers and teams seeking to support younger staff in difficult conversations and team dynamics. TIMESTAMPS:  00:00 Managing workplace conflict for young staff 06:58 GROW coaching model questions 09:16 Reflecting on workplace communication 13:19 Negotiation and compromise strategies 17:02 Discussing assertiveness and communication 19:03 Overcoming Age and Authority Challenges 22:34 Dealing with patronizing comments 28:59 Addressing communication feedback 30:22 Improving Communication and Self-Regulation 34:25 Staying calm in arguments 40:05 Navigating workplace conflict and stress 41:48 Discussing team communication issues Click here to send me a quick message via FanMail Support the show Thank you so much for listening! I'd love to know what you think and connect.  website: simongoode.com  email: podcast@simongoode.com

  3. Sep 3 ·  Video

    3 Tools To Manage Passive-Aggressive Behaviour: Proven Approaches to Smooth Team Dynamics

    In this episode, Simon Goode examines the challenges of passive-aggressive behavior in the workplace through three case studies: the silent treatment after feedback, backhanded comments in meetings, and staff who agree outwardly but later undermine decisions. He explores practical approaches for HR managers and team leaders, highlighting different conflict types and strategies such as empathetic listening, clarifying expectations, and leveraging structural changes. The episode emphasizes the importance of proactively addressing subtle negative patterns to maintain team cohesion and motivation. TIMESTAMPS: 00:00 Handling passive-aggressive behavior 06:26 Addressing personal conflict calmly 09:22 Addressing underlying conflict factors 12:47 Dealing with subtle workplace criticism 17:13 Navigating workplace conflict 19:39 Discussing feedback and communication strategies 22:59 Evaluating Team Dynamics and Performance 25:57 Managing Performance Issues Click here to send me a quick message via FanMail Support the show Thank you so much for listening! I'd love to know what you think and connect.  website: simongoode.com  email: podcast@simongoode.com

  4. Sep 1 ·  Video

    Giving Negative Feedback: Practical Approaches for Managing Underperforming Employees

    In this episode, Simon Goode explores the challenges of managing underperforming employees by analyzing three workplace case studies involving declining output, quality issues, and inconsistent performance. He discusses practical frameworks such as the What-Ask-Check model and the GROW coaching model to give and structure negative feedback effectively. The episode emphasizes the need for specificity, empathy, and clear goal-setting when addressing performance concerns in teams. TIMESTAMPS:  00:00 Addressing performance and incentives 03:34 Handling Performance Issues 07:11 Improving communication in reports 11:53 Addressing Vague Explanations 13:38 Handling workplace conflict and goals 18:46 Managing relationship goals and priorities 21:54 Discussing performance expectations 26:53 Dealing with workplace empathy challenges 28:12 Discussing performance expectations 31:58 Discussing coaching frameworks 34:44 Managing multiple systems in coaching 38:29 Managing team member challenges Click here to send me a quick message via FanMail Support the show Thank you so much for listening! I'd love to know what you think and connect.  website: simongoode.com  email: podcast@simongoode.com

  5. Aug 31 ·  Video

    Addressing Unfair Workload: Case Studies and Tools for Resolving Team Conflict

    In this episode, Simon Goode analyzes three workplace conflict case studies centered on unfair workloads, including a passive-aggressive response to feedback, perceptions of favoritism in task allocation, and resentment from covering for a colleague's lack of effort. Simon Goode explores different conflict resolution frameworks such as the GROW coaching model and the five types of conflict: data, interest, value, structure, and relationship. He emphasizes the importance of clarifying expectations, choosing appropriate conflict modes, and building trust through consistent follow-through. TIMESTAMPS:  00:00 Handling challenging team dynamics 05:10 Addressing passive-aggressive conflict 08:49 Applying the GROW model in coaching 12:10 Handling workplace conflicts 16:43 Addressing workplace conflicts 19:24 Addressing hidden team conflicts 23:59 Resolving workplace conflicts 27:34 Discussing collaboration and conflict modes 31:43 Team tensions and leadership challenges 34:17 Finding a middle ground 38:00 Addressing team communication challenges 40:27 Improving team dynamics and feedback Click here to send me a quick message via FanMail Support the show Thank you so much for listening! I'd love to know what you think and connect.  website: simongoode.com  email: podcast@simongoode.com

  6. Aug 27 ·  Video

    Generational Differences at Work How to Resolve Communication and Value Conflicts

    In this episode, Simon Goode explores the challenges of generational conflict in the workplace, focusing on differing values, expectations, and communication styles among various age groups. He analyzes three workplace case studies—between a leading hand and apprentice, a team leader and younger staff, and a supervisor and machine operators—and offers practical frameworks for resolving these conflicts. Simon Goode emphasizes the importance of understanding value conflicts and tailoring approaches—such as normalizing differences, clarifying expectations, and choosing the right conflict mode—to achieve better outcomes. TIMESTAMPS:  00:00 Navigating generational workplace differences 04:15 Analyzing workplace conflict case studies 08:47 Addressing generational work conflicts 13:27 Judging others for phone use 16:12 Giving feedback privately to Jake 17:39 Discussing constructive feedback strategies 23:14 Navigating office policy changes 24:37 Discussing paper-based review cycles 30:35 Balancing tradition with new methods 33:26 Managing conflict with older staff 38:07 Discussing conflict and collaboration strategies 39:39 Podcast interaction reminders Click here to send me a quick message via FanMail Support the show Thank you so much for listening! I'd love to know what you think and connect.  website: simongoode.com  email: podcast@simongoode.com

  7. Aug 24 ·  Video

    Managing Conflict as Team Leader: Practical Case Studies and Conflict Resolution Tools

    In this episode, Simon Goode explores common challenges faced by team leaders in managing workplace conflict through three detailed case studies. He analyzes each situation using practical conflict resolution tools, including the five types of conflict and various conflict modes such as collaboration, compromise, and assertiveness. Listeners are offered actionable strategies for navigating value clashes, mediating team disputes, and handling resistance from senior team members. TIMESTAMPS: 00:00 Introduction to Conflict Skills Podcast 06:34 Adapting management styles 08:59 Discussing team process adjustments 12:19 Handling staff resistance professionally 14:48 Struggles with team collaboration 18:03 Conflicts between Jordan and Sam 21:34 Handling Work Conflicts Thoughtfully 24:39 Using the GROW coaching model 28:00 Choosing compromise as a conflict solution 30:51 Workplace conflict and presenteeism 34:48 Handling team communication issues 38:01 Discussing conflict resolution styles Click here to send me a quick message via FanMail Support the show Thank you so much for listening! I'd love to know what you think and connect.  website: simongoode.com  email: podcast@simongoode.com

  8. Aug 18 ·  Video

    How to Start a Workplace Mediation Business in 2026

    In this episode, Simon Goode shares practical advice and personal reflections on starting and growing a mediation business, with an emphasis on the early stages and leveraging technology like content marketing and video. He discusses the pros and cons of self-employment in mediation, offering tips for building a client base, setting up a website, and structuring services for sustainability. The episode also emphasizes the importance of work-life integration, clinical supervision, and continuous professional development for long-term success. -------- TIMESTAMPS:  00:00 Challenges and benefits of mediation 06:43 Balancing family and business decisions 13:06 Discussing pros and cons of business 18:15 Using podcasts for mediation marketing 26:30 Dealing with daily distractions 29:38 Challenges of running a mediation business 36:41 Dressing for workplace mediation 39:22 Balancing Mediation Work and Income 49:56 Planning Annual Income Goals 51:13 Evaluating pricing strategies for mediators 01:00:57 Handling mediation inquiries 01:06:18 Monthly leadership seminars options 01:12:08 Long-term success and changing priorities 01:14:31 Discussing Mediation Strategies 01:19:10 Different approaches to mediation Click here to send me a quick message via FanMail Support the show Thank you so much for listening! I'd love to know what you think and connect.  website: simongoode.com  email: podcast@simongoode.com

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4.5
out of 5
13 Ratings

About

Simon Goode is a professional mediator and the host of the Conflict Skills Podcast, where he offers free resources and tools to navigate conflicts both in and out of the workplace. With a focus on practical strategies, Simon’s podcast addresses real-world scenarios, providing listeners with the tools to handle disputes effectively. In his recent episodes, he delves into the intricacies of workplace mediation, using case studies like conflicts between managers and staff members to illustrate his points. Simon's expertise and approachable style make his podcast an invaluable resource for anyone looking to improve their conflict resolution skills.

Information

  • Creator
    Simon Goode
  • Years Active
    2023 - 2026
  • Episodes
    124
  • Rating
    Explicit
  • Copyright
    © 2026 Simon Goode
  • Show Website
    Conflict Skills

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