The Dental Marketing Mix

DentalScapes

Specifically for dental GPs, pediatric dentists, and orthodontists, The Dental Marketing Mix delivers in-depth conversations about all things dental marketing — including SEO, online advertising, social media strategy, website design, AI search visibility, and more. You’ll learn how to attract high-quality new patients, improve practice efficiency and culture, and create an above-and-beyond patient experience that drives retention and referrals. Tune in each week for practical, data-driven insights from DentalScapes co-founders Dan Brian and Brian Craig, and a rotating lineup of innovative practice owners, industry leaders, and dental consultants. If you’re committed to building a stronger, more profitable dental practice, The Dental Marketing Mix is essential listening.

  1. Aug 26 ·  Video

    "Second Location, Second Startup" — What Nobody Tells You About Marketing a New Dental Practice Site

    You've built a practice that works. Strong reputation, full schedule, hundreds of five-star reviews. Now you're opening a second location twelve miles across town — so how much of that actually comes with you? Almost none of it. In this episode of the Dental Marketing Mix, Dan Brian breaks down why local visibility is tied to a physical address rather than a brand name, and why the marketing side of a second location is consistently the piece practice owners underestimate. It's not a branch of what you already have. It's a second startup — and treating it like an expansion is what turns a nine-month ramp into a twenty-month one. In this episode: Why your reviews, rankings, and search authority don't transfer to a new address — and why AI-driven search makes a thin footprint even more costlyThe 60–90 day pre-opening window most practices miss, and what needs to happen in itWhy copying your existing service pages for the new location actively suppresses one of your officesOne website or two? The clear answer for most practices, and the one exceptionWhy your new location needs a bigger marketing budget than your established one — not half of itThe blended-reporting trap that hides an underperforming location for monthsHow close is too close? The cannibalization question to settle before you sign the leaseFour concrete action steps to take before your doors openPlanning a second location — or already opened one that isn't ramping the way you expected? Book a free strategy call with our team at dentalscapes.com/start. We'll look at where things actually stand, what a realistic timeline looks like in your market, and where your highest-leverage moves are. Check out the companion blog post: https://www.dentalscapes.com/resources/blog/how-to-market-a-second-dental-practice-location

  2. Aug 20 ·  Video

    "Human-Led, AI-Driven" — Why Client Service Still Matters in Dental Marketing

    What happens to client service in an age when marketing agencies can automate almost everything? In this episode of the Dental Marketing Mix, host and DentalScapes co-founder Dan Brian sits down with a very special guest: DentalScapes account manager Skylar Massengill. Skylar shares her journey from managing social media behind the scenes to leading client relationships out front — and why, after three years of getting to know dental practices inside and out, she believes the human element is the one thing AI can't replace. In this episode, you'll hear: Skylar's path from social media to account management — and why long-standing client relationships made the transition naturalWhat separates quality account management from "par for the course" (hint: it's more than a monthly PDF report and a 48-hour email turnaround)How DentalScapes structures client service differently, with mid-month checkpoints, monthly strategy calls, and account managers who actually pick up the phoneWhy an AI-driven but human-led agency model matters — leaning into AI's power while keeping human eyes on strategy, content, and quality controlWhy there's no one-size-fits-all in dental marketing — every market, practice philosophy, and growth goal is different, from doubling in two years to simply keeping the chairs fullWhere client service is headed as AI continues to reshape the marketing industryIf you're a practice owner wondering whether your agency actually knows you — or just knows your website — this conversation is for you. Ready to revamp your marketing? Get a free audit and strategy roadmap for your practice at dentalscapes.com/start. Like what you heard? Please take a moment to leave us a review, and check out the companion blog post: https://www.dentalscapes.com/resources/blog/why-client-service-still-matters-in-dental-marketing

  3. Aug 5

    "Flying Blind" — Why Most Dentists Have No Idea What AI Is Saying About Them

    If you've ever opened ChatGPT or Google's AI and searched for your own practice to see how you show up — this episode is for you. What you see in those results is not what your patients see. And building a strategy around it is one of the most common — and costly — mistakes practice owners are making right now. Dan breaks down why AI search is fundamentally personalized, how each platform sources and generates results differently, and why there's no such thing as a single, universal AI search result for your practice. He also gets honest about where AI visibility measurement actually stands today — it's early, it's imperfect, and the right approach looks nothing like checking your own searches. In this episode, you'll learn: Why AI platforms personalize results based on your search history, behavior, and identity — and why that makes your own searches unreliableHow ChatGPT, Gemini, and other platforms source their answers differently, meaning your visibility varies across all of themWhy AI search results aren't static — and why what you see today may not be what a patient sees tomorrowWhat honest AI visibility measurement actually looks like right nowHow to start building the foundation that positions your practice to show up as AI search continues to evolveThe good news: you don't have to wait for the tools to catch up to start building a foundation that positions your practice to win as AI search matures. Head to dentalscapes.com/start to book a free strategy call and find out where you actually stand. Check out the show notes and video podcast: https://dentalscapes.com/resources/blog/measuring-ai-visibility

  4. Jun 24

    “The Referral Illusion” — Why Word of Mouth Isn’t Enough Anymore

    Word of mouth is still one of the most powerful forces in dental marketing. But there's a step happening between the referral and the phone call that most practice owners don't even know about — and it's quietly costing practices patients they thought were already theirs. In this episode of the Dental Marketing Mix, DentalScapes co-founder Dan Brian breaks down what he calls the Referral Illusion: the gap between the moment a patient gets a recommendation for your practice and the moment they actually call. Research shows that close to 90% of potential patients check a practice's online presence before calling... regardless of how they heard about you. And a 2024 consumer study found that 84% of people weigh online reviews as heavily as a personal recommendation from a friend or family member. That means a weak Google Business Profile or a thin review history can undercut the word-of-mouth momentum you've spent years building. Dan also covers a threat most practice owners have never considered: competing practices bidding on your name in Google Ads, so the first result a referred patient sees when they search for you is an ad for a competitor. And as AI tools like ChatGPT and Perplexity become a more common starting point for patients researching their options, the stakes around your online presence — the completeness of your listing, the specificity of your reviews, the quality of your website content — are only getting higher. The episode closes with four concrete actions any practice can take to close the gap and make sure their referral pipeline is actually converting. 📋 Full show notes: https://dentalscapes.com/resources/the-referral-illusion-why-word-of-mouth-isnt-enough-anymore If you want to audit what a new patient actually finds when they search for your practice, book a free strategy call with DentalScapes at https://dentalscapes.com/start

  5. Jun 3

    "Two Truths That Just Died" — And What's Replacing Them in Dental Marketing

    Still betting your dental practice's growth on SEO alone? That strategy is quietly expiring. In this episode of the Dental Marketing Mix, DentalScapes co-founders Dan Brian and Brian Craig dig into two ideas that used to be treated as gospel in dental marketing — and simply aren't true anymore. First, the long-held belief that strong SEO lets you skip paid advertising. Brian explains why that world is disappearing fast as Google's results page fills up with Local Service Ads, AI Overviews, sponsored map listings, and now ads inside AI Mode — to the point where many searches surface only one or two organic results. Dan and Brian talk through what realistic growth looks like with organic alone, when ad spend becomes non-negotiable, and the roughly $1,000-a-month starting budget most practices need to gather usable data. From there, the conversation turns to a bigger shift: websites used to be built for human visitors, but Brian makes the case that they now need to be built for AI — and increasingly for AI agents. He breaks down why generic "dentist near me" searches are giving way to highly personalized, context-rich queries, and why your site has to spell out exactly what you do best rather than imply it. Dan and Brian cover the practical fundamentals that make a site AI-ready — individual service pages, FAQs, a detailed About page, and city or neighborhood pages — plus why reviews and a well-optimized Google Business Profile still matter enormously, and the new trend of social media posts surfacing directly on your GBP. If your practice is still operating on the old rules, this episode will help you understand what's changed and where to focus next. 📋 Full show notes: https://dentalscapes.com/resources/two-truths-that-just-died-in-dental-marketing Want to know how your marketing stacks up in the AI era? Book a free strategy call with DentalScapes at https://dentalscapes.com/start — we'll take a look at your full patient acquisition picture together.

5
out of 5
12 Ratings

About

Specifically for dental GPs, pediatric dentists, and orthodontists, The Dental Marketing Mix delivers in-depth conversations about all things dental marketing — including SEO, online advertising, social media strategy, website design, AI search visibility, and more. You’ll learn how to attract high-quality new patients, improve practice efficiency and culture, and create an above-and-beyond patient experience that drives retention and referrals. Tune in each week for practical, data-driven insights from DentalScapes co-founders Dan Brian and Brian Craig, and a rotating lineup of innovative practice owners, industry leaders, and dental consultants. If you’re committed to building a stronger, more profitable dental practice, The Dental Marketing Mix is essential listening.