Next Level Pros

Chris Lee

Welcome to Next Level Pros, where we explore the journeys of some of the most successful and inspiring entrepreneurs from around the world. I'm your host, Chris Lee. Throughout my career, I've founded multiple nine-figure companies and learned a thing or two about what it takes to succeed in the world of business. Now, I want to share those lessons with you by bringing on guests who have their own incredible stories to tell. I'm on a mission to find the most unique and entertaining individuals that have done it the right way.

  1. 6D AGO

    AI Isn’t Replacing Human, It’s Losing You Jobs

    OIN OUR FACEBOOK GROUP:   / 1bmudi9htk  In 2025, two forces are colliding fast: AI and blue-collar trades.In this episode, Chris Lee sits down with the team from Callsource to unpack what’s actually happening when home service companies replace CSRs with AI voice/text bots — and why it can quietly destroy trust, create missed revenue, and damage your brand even when the phones are ringing.They break down real call data (including thousands of inbound calls handled by AI), the hidden “zero outcome” problem, incorrect dispositions inside the CRM, and why most owners don’t realize the damage until conversion drops and the backlog tightens. Then they get practical: what a hybrid AI + human model looks like, how to build a manual process first (even if it starts in a spreadsheet), and how fast follow-up and human empathy can recover deals your competitors would’ve taken.If you run a plumbing, HVAC, electrical, or other home service business and you’re considering AI for inbound calls, this is the episode you need before you flip that switch.CONNECT WITH ME ON SOCIAL MEDIA!TEXT ME: 509-905-4109INSTAGRAM: https://www.instagram.com/chrisleeqb/...FACEBOOK:   / chrisleeqb  TIKTOK:   / uc6m5_nuhcx-jdtyb4ge8giq   Partner Spotlight: 1SEO Digital Agency: At Next Level Pros, we teach you the best ways HOW to market your business. If you want additional hands-on help executing, we trust 1SEO, our marketing partner. They implement SEO, PPC, Google Local Services Ads, and high-performance websites that turn stronger operations into booked jobs. Learn more or book a consult: https://1seo.com/next-level-pros/

    49 min
  2. 12/05/2025

    The First 5 People Every Trades Business Must Hire

    Join our Facebook Group:   / 1bmudi9htk   Most business owners hire because they’re exhausted. The ones who scale hire because the math says it’s time. In this video, you’ll learn the five critical hires every growing business needs — and the exact order to make them so you can scale without blowing your budget.Chris Lee breaks down the same hiring sequence he uses with hundreds of home-service and trades owners to help them buy back their time, build real teams, and remove themselves from day-to-day chaos. These five seats exist in every company from $0 to $100M, and once you understand them, you’ll know exactly where to start — and what’s been holding you back. You’ll also learn the math behind smart hiring: how to calculate your fixed costs, your gross margin per job, your true break-even point, and how to know with certainty whether you can afford a new hire. No emotion. No guessing. Just clarity. If you’ve completed the Impact Audit or watched our Impact Quadrant breakdown, this video is the natural next step. By the end, you’ll know how to move from “I need help” to building a team that runs the business with you — not because of you. CONNECT WITH ME ON SOCIAL MEDIA!TEXT ME: 509-905-4109 INSTAGRAM: https://www.instagram.com/chrisleeqb/... FACEBOOK:   / chrisleeqb   TIKTOK:   / chrisleeqb   SPONSORSPartner Spotlight: 1SEO Digital Agency: At Next Level Pros, we teach you the best ways HOW to market your business. If you want additional hands-on help executing, we trust 1SEO, our marketing partner. They implement SEO, PPC, Google Local Services Ads, and high-performance websites that turn stronger operations into booked jobs. Learn more or book a consult: https://1seo.com/next-level-pros/

    6 min
  3. 12/04/2025

    The ONE Audit That Scales Your Business Fast

    JOIN OUR FACEBOOK GROUP: https://www.facebook.com/share/g/1Bmudi9HTK/Most business owners think they’re burned out because they’re doing too much. The truth is you’re burned out because you don’t actually know where your time is going — and that’s the reason your business isn’t scaling.In this video, Chris walks you through the Impact Time Audit: the one-week process we use with trades and home-service owners to reveal exactly where their hours are disappearing. Once you see the truth on paper, everything changes. You’ll know what tasks drain your energy, which ones are below your pay grade, and what your next hire should actually be doing.You’ll also learn how to track every 30 minutes for seven days, assign Energy and Value levels, place each task into the four Quadrants, and diagnose where your time leaks are. Most owners discover 20+ hours a week trapped in low-value, low-energy work — the busywork that keeps you stuck.This audit gives you clarity. It shows you the exact tasks your next hire should take off your plate and gives you the path to scale without adding chaos.Start your Impact Audit today, and next week Chris will walk you through the five hires every real business needs — and how to know exactly when you can afford them.CONNECT WITH ME ON SOCIAL MEDIA!TEXT ME: 509-905-4109INSTAGRAM: https://www.instagram.com/chrisleeqb/?hl=enFACEBOOK: https://www.facebook.com/chrisleeqb/TIKTOK: https://www.tiktok.com/@chrisleeqbSPONSORSPartner Spotlight: 1SEO Digital Agency: At Next Level Pros, we teach you the best ways HOW to market your business. If you want additional hands-on help executing, we trust 1SEO, our marketing partner. They implement SEO, PPC, Google Local Services Ads, and high-performance websites that turn stronger operations into booked jobs. Learn more or book a consult: https://1seo.com/next-level-pros/

    5 min
  4. 11/21/2025

    The REAL Reason You're Burned Out In Your Business

    If you feel burned out in your business, it’s probably not because you’re doing too much — it’s because you’re doing the wrong work. In this video, Chris Lee breaks down The Impact Quadrant, the simple framework that shows every home-service and trades business owner exactly where their time is going… and why most of it is keeping them stuck.You’ll learn:- Why burnout has nothing to do with hours worked- How to calculate the real value of your time- The 4 quadrants every task falls into (and the one most owners get trapped in)- How to shift out of low-value work and into the high-value, high-energy work that actually scales your businessIf you want to buy back your time, get out of the day-to-day chaos, and finally step into the role of owner instead of operator — this is where it starts. COMING UP: HOW TO TRACK YOUR TIMECONNECT WITH ME ON SOCIAL MEDIATEXT ME: 509-905-4109INSTAGRAM: https://www.instagram.com/chrisleeqb/?hl=enFACEBOOK: https://www.facebook.com/chrisleeqb/TIKTOK: https://www.tiktok.com/@chrisleeqbPartner Spotlight: 1SEO Digital Agency: Join Our Free Facebook Group: https://www.facebook.com/share/g/1Bmudi9HTK/ At Next Level Pros, we teach you the best ways HOW to market your business. If you want additional hands-on help executing, we trust 1SEO, our marketing partner. They implement SEO, PPC, Google Local Services Ads, and high-performance websites that turn stronger operations into booked jobs. Learn more or book a consult: https://1seo.com/next-level-pros/

    5 min
4.7
out of 5
163 Ratings

About

Welcome to Next Level Pros, where we explore the journeys of some of the most successful and inspiring entrepreneurs from around the world. I'm your host, Chris Lee. Throughout my career, I've founded multiple nine-figure companies and learned a thing or two about what it takes to succeed in the world of business. Now, I want to share those lessons with you by bringing on guests who have their own incredible stories to tell. I'm on a mission to find the most unique and entertaining individuals that have done it the right way.

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