Business of Marketing

Business of Marketing

Business of Marketing is the podcast of marketing intelligence. John Horsley and Justin Cooke sit down with the people running marketing and commercial functions at the world's biggest brands, agencies and platforms. In-depth, conversations on the record. Published at businessof.co.

  1. 6d ago

    Special Edition: Travis Clinger, LiveRamp on the New Infrastructure of Marketing

    The customer journey is fragmenting fast. AI is creating entirely new consumer touchpoints. And the marketing infrastructure underneath it all is having to change with it. In this episode of The Business of Marketing, John Horsley sits down with Travis Clinger, Chief Connectivity & Ecosystem Officer and GM, International at LiveRamp, to explore what that change actually looks like. Travis sits at the centre of an ecosystem connecting brands, publishers, platforms, data partners and technology companies across almost 30 international markets. That gives him a rare view of where marketing is heading next. They discuss why identity has become the connective tissue between channels, how brands can bring together fragmented customer signals, and why the long-predicted death of the cookie ended up accelerating a much bigger shift towards interoperable identity. The conversation also moves into AI and agentic marketing. Travis explains how LiveRamp is building infrastructure that allows brands to bring their own agents, why the company launched its LiveRamp Agent Builders programme, and how AI is already beginning to reshape measurement, clean rooms and everyday marketing workflows. They also explore why markets including the UK, Australia and the Middle East are moving at different speeds, what LiveRamp is seeing from partners including Netflix, TikTok and OpenAI, and why the next generation of marketing could become increasingly agent-led. Plus, Travis shares the two pieces of career advice he believes have made the biggest difference to his own career: show up, and never walk past a problem just because it is not technically yours. A conversation about identity, connectivity, AI and the infrastructure being built for the next era of marketing.

  2. Sep 7

    Cannes Lions: Why First-Party Data Still Isn’t Working with Rob McLaughlin, AUDIENCES

    Most brands say they have a first-party data strategy. Far fewer are actually using that data to shape the media they buy. Recorded live at Cannes Lions, John Horsley sits down with Rob McLaughlin, Founder and CEO of AUDIENCES, to explore why so much customer data still fails to make it into media activation and what needs to change. Rob argues that less than 3% of media spend is currently informed by first-party data, creating what he calls the “activation gap”: businesses have the permission, technology and customer intelligence, but still fail to put it to work. They discuss why brands may already have most of the data and technology they need, why chasing a 360-degree customer view can be both unrealistic and intrusive, and why CMOs and CTOs need to work far more closely together. Rob also explains AUDIENCES’ new partnership with Snowflake, how bringing activation capability directly into a company’s existing data infrastructure can remove months of complexity, and why customer data should remain with the organisation it was originally entrusted to. The conversation also goes behind the business, from bootstrapping AUDIENCES and building enterprise-grade software from day one to Rob’s experience founding and exiting Loop Horizon, hiring the right early team and why he remains unapologetically optimistic about entrepreneurship. A conversation about making first-party data genuinely useful, building software businesses from scratch and closing the gap between having customer intelligence and actually doing something with it.

  3. Sep 2 ·  Video

    Cannes Lions: Luis Miguel Messianu, MEL on Why Culture Will Win in the Age of AI

    Recorded live at Cannes Lions 2026, Justin Cooke sits down with Luis Miguel Messianu, Founder, President and Chief Creative Officer of MEL, for a conversation about cultural intelligence, creativity, AI and where brands will find their next wave of growth. Luis has spent decades challenging the way brands think about multicultural marketing, building award-winning agencies and leading creative work across some of the world’s biggest brands. His argument is increasingly relevant far beyond multicultural marketing: the brands that win will be those that understand culture deeply enough to make people feel genuinely understood. Luis explains why specificity creates authenticity, why multicultural thinking belongs at the centre of the brief rather than at the edge of a campaign, and why brands looking for growth need people inside their organisations who have actually lived the cultures they want to reach. Justin and Luis also explore the impact of AI on creativity. Luis describes AI as “augmented imagination” and argues that, as technology makes execution faster and easier, human nuance, taste, cultural insight and the quality of the underlying idea will become even more valuable. They discuss: • Why multicultural marketing can no longer be treated as a niche • How cultural intelligence creates stronger brand connections • Why changing the brief is often the first step towards changing the work • What leading McDonald’s creative work across 46 markets taught Luis about human behaviour • Why AI could make cultural insight and creative originality more important, not less • How agencies can protect their creative soul while still building successful businesses They also talk about agency reinvention, creative standards, mentoring the next generation of talent and why Luis believes advertising is ultimately “the business of optimism”. A wide-ranging conversation about culture, creativity, growth and what will differentiate great brands in an increasingly AI-powered world.

  4. Aug 28 ·  Video

    Cannes Lions: Lisa Morgan, Generation Media on Fandom, AI and the Future of Media

    Recorded live at Cannes Lions 2026, Justin Cooke sits down with Lisa Morgan, Managing Director of Generation Media, one of the UK’s leading independent media agencies specialising in children, young people and family audiences. Children and young people are often the earliest adopters of new platforms, technologies and behaviours, but understanding what captures their attention, earns their trust and builds lasting affinity is becoming increasingly complex. Lisa explains why Generation Media built its business around deep audience specialism, how children now influence major household purchasing decisions, and why marketers need to move beyond simply measuring reach and attention towards understanding fandom, affinity and long-term engagement. They discuss the changing role of linear TV, the growth of experiential marketing, social media regulation, brand safety, the importance of insight in spotting emerging trends, and why global strategies still need local understanding. Lisa also shares how Generation Media’s employee ownership model has shaped its culture, how coaching changed her own leadership style, and why AI and automation will make human qualities such as curiosity, judgement, passion and strategic thinking increasingly important. In this episode: • Why children and young people cannot be treated as one audience • How brands can spot emerging trends before they become mainstream • Why marketing is shifting from attention to affinity and fandom • How AI is changing the skills agencies need • What employee ownership can teach businesses about culture and leadership • Why the future of media still includes lessons from the past This is a conversation about understanding the next generation of consumers while building the next generation of agencies.

Ratings & Reviews

5
out of 5
34 Ratings

About

Business of Marketing is the podcast of marketing intelligence. John Horsley and Justin Cooke sit down with the people running marketing and commercial functions at the world's biggest brands, agencies and platforms. In-depth, conversations on the record. Published at businessof.co.

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