Clinical Communication

Ben Whybrow
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Clinical Communication is a video or audio resource for any healthcare clinicians wanting to have easier and better conversations with the people in front of them. Hosted by Ben Whybrow, Clinical Communication Skills Educator and Specialist Physiotherapist. This resource provides simple and practical advice for any clinician of any experience, that can lead to better outcomes.

  1. Jul 5

    What Really Changes Behaviour with Orla O’Doherty

    Most clinicians are in the business of behaviour change,whether that’s with patients or members of staff. A task that often sounds easy, but can be very difficult at times. But what really changes behaviour? Do previous theories need to change with evolving evidence? On this episode Ben is joined by Orla O’Doherty, Behaviour Change Specialist & Educator where they discuss: (00:00) – Do We Have Too Many Behaviour Change Experts? (02:20) – The Lack Of Evidence For The Stages Of ChangeModel (07:21) – Evidence Based Behaviour Change Models (10:15) – Do We Rely On Motivation To Change Behaviour Too Much? (12:58) – Can We Overcomplicate Behaviour Change? (17:23) – Making Habit Plans & Behavioural Goals (21:58) – Why Have Habits Not Gained As Much Interest Clinically? (26:52) – Starting vs Maintaining Behaviour (30:21) – Orla’s Hardest Clinical Conversations (33:16) – When It’s Not The Right Time To Discuss BehaviourChange (36:41) – The Future Of Behaviour Change (41:20) – Where To Find Orla   You can find Orla on LinkedIn & Instagram @thecliniccoach Her website is: cliniccoach.co.uk   Stages Of Change Paper Mentioned: https://onlinelibrary.wiley.com/doi/epdf/10.1111/j.1360-0443.2005.01139.x EAST Framework: https://thedecisionlab.com/reference-guide/management/east-framework COM-B Framework: https://www.com-b.org/   You can find Ben on LinkedIn or Instagram @bwhybrowphysio You can email in questions to clinicalcommunication@outlook.com

  2. Jun 27

    The Essentials Of Explanation with Matt Phillips (STA Clinician Podcast)

    What can make explanations more memorable? How do you ensure the person in front of you has understood it as you intentioned? When is the right time to explain?   This is a different episode to usual as it is a recording from a recent episode of The STA Clinician podcast with Matt Phillips and myself where we are talking all about explanations and more, including:   (00:00) - Introduction (08:45) – The Validating Aspect Of Diagnosis (13:33) – The Key First Steps (21:19) – The Importance of Timing Explanations (25:45) – Keeping Explanations Simple & Relatable (37:02) – Checking Understanding (45:17) – Explanations & Neurodiversity (47:34) – Most Memorable Clinical Communication Episodes   You can find Matt Phillips across various social media sites @mattphillipsedu The STA Podcast is available wherever you get your podcasts. You can find Ben on LinkenIn or Instagram @BWhybrowPhysio You can email in to clinicalcommunication@outlook.com

  3. Jun 9

    How To Teach To Patients, Students & Colleagues 2 with Kate Purcell

    Last year, one of the most downloaded episodes was not on communicating about a specific condition or approach, but on how to teach. Something all clinicians have to do but often receive little to no training on how to do it. Cleary there was an appetite for this topic, so we’ve recorded a part two! On this episode Ben is re-joined by Kate Purcell, Advanced Practice Physiotherapist, former lecturer and with fellowship to the Higher Education Academy. Where they discuss: (00:00) – Was Kate Surprised How Successful Our Last EpisodeWas? (04:40) – Learning From Doing (08:05) – Does The Patient Need To Want To Learn? (10:36) – Creating Psychological Safety In Learning (17:28) – How To Teach When They Don’t Agree (29:23) – How To Discuss Uncertainty (35:19) – Does Knowing About Medical Bias Change Practice? (38:00) – Should Teaching Change With Social Media? (44:33) – What If Someone Wants To Record? (48:24) – Making Learning More Visible In Practice (53:14) – Should Practice Guidelines Be More Specific OnEducation   You can find Kate Purcell on X & LinkedIn   You can find Ben across Social Media @BWhybrowPhysio or email clinicalcommunication@outlook.com   Where you can see Ben: North East Musculoskeletal Society Conference – September19th, Durham https://www.eventbrite.co.uk/e/north-east-musculoskeletal-conference-2026-tickets-1981008464645 Therapy Show – November 25th, Birmingham https://www.therapyshow.co.uk/

  4. May 25

    How To Talk To High Corporate Performers – With Susan Julians

    We often consider high level performers as those that work in sports or entertainment, but there's another group of high level performers who you may come across everyday, which is those in the corporate world. This group comes with their own unique challenges such as; working demands, knowledge level and additional access to manage their own expectations. On this episode Ben is joined Susan Julians, writer for MSKMag and who specialises in treating this group of high performers where they discuss: (00:00) – How Sue Ended Up Working With Corporate Clients (04:40) – Demands Of Working In A High Level CorporateEnvironment (10:06) – Personality Types In Corporate Environments (12:50) – Can You Tell Them To Slow Down? (18:35) – Do They Prioritise Work Over Health? (19:48) – Business Influencers & Fitness (21:12) – Managing Expectations (22:45) – Do They Need A More Direct Communication Approrach? (27:12) – What If Things Go Too Far With Work Demands? (29:45) – Managing Expectations When Conditions Don’tQuickly Improve (35:22) – Fitting Rehab Plans Into Their Life (38:15) – Does Upbringing Influence Interest To Work In TheCorporate World (40:33) – Should We Ask About Them Changing Jobs? (43:22) – Where To Find Sue (44:28) – Does Technical Testing Equipment Help With Buy-In? (45:24) – How Will The Corporate Workforce Change In The Future?   You can find Susan Julians on LinkedIn   You can find Ben across Social Media @BWhybrowPhysio oremail clinicalcommunication@outlook.com   Where you can see Ben: North East Musculoskeletal Society Conference – September 19th, Durham https://www.eventbrite.co.uk/e/north-east-musculoskeletal-conference-2026-tickets-1981008464645 Therapy Show – November 25th, Birmingham https://www.therapyshow.co.uk/

  5. May 10

    Are Physios Too Nice? – With James Horner

    Being a supportive clinician and team player can lead tomany benefits across services, but are there downsides if we become too nice? Could less evidence-based care go unchallenged? Could avoiding conflict mean patients don’t get the rightmessage? On this episode Ben is joined by fellow Physio and recent MSKMag writer James Horner where they discuss: (00:00) – Are Physios Too Nice? (01:50) – James’s Journey Of Discovery (07:08) – The Downsides Of Being Nice (11:06) – How The MSKMag Article Came To Fruition (13:45) – Has James Changed After Writing It? (16:34) – When You Have To Be Blunt As A Clinician (20:33) – The Harms Of Being Too Nice To Patients (24:50) – Should We Change Training/Teaching? (26:16) – Addressing Uncertainty & Clinical Supervision (33:12) – Regression To The Mean (42:22) – Key Takeaways & Where To Find James   You can find James on LinkedIn or Instagram @thenerdypshyio You can find him on The Physio Pulse Podcast.   You can find Ben across Social Media @BWhybrowPhysio oremail clinicalcommunication@outlook.com   Where you can see Ben: Widespread Pain Differentials with Clinical Physio, May 20thOnline 7:30pm UK time https://www.clinicalphysio.com/live-webinars/ North East Musculoskeletal Society Conference – September 19th, Durham https://www.eventbrite.co.uk/e/north-east-musculoskeletal-conference-2026-tickets-1981008464645 Therapy Show – November 25th, Birmingham https://www.therapyshow.co.uk/

  6. May 4

    How To Explain “Normal” Imaging Findings To The Person In Front Of You

    An aspect of clinical practice we can often take for granted is informing patients about "normal" imaging findings. Just say it's alright, reassure and move on right? Yet this is a conversation that they've waited a long time for and needs to be taken seriously. This brief episode gives some suggestions on how to go about it. You can find Ben across Social Media @BWhybrowPhysio orEmail clinicalcommunication@outlook.com   Where you can see Ben: Widespread Pain Differentials with Clinical Physio, May 21stOnline 7:30pm UK time https://www.clinicalphysio.com/live-webinars/ North East Musculoskeletal Society Conference – September 19th, Durham https://www.eventbrite.co.uk/e/north-east-musculoskeletal-conference-2026-tickets-1981008464645 Therapy Show – November 25th, Birmingham https://www.therapyshow.co.uk/ Do share & subscribe.

  7. Apr 14

    How To Talk To Pro Wrestlers with Big John Rehab

    This may come as a surprise, but one of my biggest passionsthroughout life has been professional wrestling, and as we are in the week of Wrestlemania 42 I’ve got THE Physio for British Wrestling, Big John Rehab, to talk through how to communicate with professional wrestler patients as well as athletes in general. We discuss: (00:00:00) – What Drew John Towards Wrestling (00:03:25) – When Did He Start Treating Wrestlers As A Clinician? (00:06:35) – The Importance Of Knowing Your Sport (00:10:56) – The Importance Of Adapting The Conversation ToThe Environment (00:12:20) – John’s Journey In Basketball (00:15:19) – Do Wrestler’s Have A Certain Personality Type (00:16:30) – Does Communication Change With Famous Athletes (00:20:35) – How To Tell Wrestlers When They Shouldn’tWrestle (00:22:57) – Do Wrestlers Hide Injuries? (00:26:07) – How To Have Discussions With Wrestlers On Adapting Their Style (00:31:52) – Are Audiences More Dubious About Real Injuries? (00:32:51) – John’s Hardest Clinical Conversations (00:40:51) – Advice To Clinicians On Social Media (00:48:01) – John & Ben’s Wrestlemania 42 Predictions   You can find Big John on Instagram @bigjohnrehab or onLinkedIn You can find Ben across Social Media @BWhybrowPhysio oremail clinicalcommunication@outlook.com   Where you can see Ben: Upcoming Free Webinar with Modern Pain Care, April 25th https://modernpaincare.com/webinar North East Musculoskeletal Society Conference – September 19th, Durham. https://www.eventbrite.co.uk/e/north-east-musculoskeletal-conference-2026-tickets-1981008464645 Therapy Show – November 25th, Birmingham https://www.therapyshow.co.uk/

  8. Apr 6

    How To Start A Consultation

    The person in front of you will form an impression and judgement about you within the first few seconds and minutes of meeting you that is then hard to change, so it's important to get right. Starting a consultation or discussion is something not often talked about, so this episode talks through a few steps to help it go smoother and build rapport & trust quicker. Upcoming Free Webinar with Modern Pain Care, April 25th https://modernpaincare.com/webinar Where you can see Ben: North East Musculoskeletal Society Conference – September 19th, Durham https://www.eventbrite.co.uk/e/north-east-musculoskeletal-conference-2026-tickets-1981008464645 Therapy Show – November 25th, Birmingham https://www.therapyshow.co.uk/ You can find Ben across Social Media @BWhybrowPhysio oremail clinicalcommunication@outlook.com

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About

Clinical Communication is a video or audio resource for any healthcare clinicians wanting to have easier and better conversations with the people in front of them. Hosted by Ben Whybrow, Clinical Communication Skills Educator and Specialist Physiotherapist. This resource provides simple and practical advice for any clinician of any experience, that can lead to better outcomes.

Information

  • Creator
    Ben Whybrow
  • Years Active
    2024 - 2026
  • Episodes
    83
  • Rating
    Clean
  • Copyright
    © Ben Whybrow
  • Show Website
    Clinical Communication

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