Dental Office Managers Community

Dental Office Managers Community Podcast
  • 3.0 (2)
  • Management
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Welcome to the Dental Office Managers Community Podcast! I'm Kyle Summerford and you're here because you're a Dental Office Manager seeking to learn about ways to help elevate your dental management career and better your dental practice. Here you will find out about the best services to use in your practice to help make your life easier and less stressful but most importantly help you to increase productivity and become more efficient so you can focus on what matters more to you in your dental practice. So dive in and discover people and ideas that will help you increase productivity and profitability while providing you with the most trusted resources in the dental industry.

  1. Cheap Radios, Big Problems: Why Dental Offices Need Reliable Communication

    Jun 5

    Cheap Radios, Big Problems: Why Dental Offices Need Reliable Communication

    In this episode of the DOMC Podcast, Kyle Summerford sits down with David from Black Diamond Radios to talk about one of the most overlooked systems inside a dental practice: team communication. From unreliable walkie-talkies to poor audio, missed messages, patient delays, and daily front desk frustration, cheap radios can quietly create bigger problems than most offices realize. David shares what dental teams should look for in a reliable communication system, why consumer-grade radios often fall short, and when it may be time to upgrade. Special offer: Use promo code DOMATti to trade in any brand radio, broken or working, and receive $35 toward a new radio. Learn more at: http://blackdiamondradio.com/

    20 min
  2. How AI Is Transforming Dental Offices with Mini Suri.

    May 22

    How AI Is Transforming Dental Offices with Mini Suri.

    In this episode of the Dental Office Managers Community Podcast, Kyle Summerford sits down with Mini Suri from Velmeni to talk about how AI is changing the way dental offices operate. Mini shares her background in financial technology, including her work leading conversational AI initiatives at Citibank, and explains how that experience eventually brought her into the dental industry. Together, Kyle and Mini discuss how AI can support dental practices, help teams work more efficiently, and give office managers better tools to guide their teams into the future. They also talk about the important role dental office managers play in keeping practices running, leading change, and helping their teams adopt new technology with confidence. If you want to understand what dental AI looks like when it is built for real practice needs, this episode is a strong place to start. Guest: Mini Suri, Velmeni Host: Kyle Summerford Learn more: dentalofficemanagers.com Velmeni: Velmeni.ai

    27 min
  3. How to Fill an Open Dental Hygienist Shift in Minutes (Without Locking Yourself Into a Placement Fee) with Maria from Clipboard Health

    Apr 27

    How to Fill an Open Dental Hygienist Shift in Minutes (Without Locking Yourself Into a Placement Fee) with Maria from Clipboard Health

    Your hygienist calls out. Your assistant goes on vacation. The schedule is packed. And you're the one who has to figure it out before the first patient walks through the door. Staffing is one of the hardest parts of running a dental practice — and in this episode, Kyle sits down with Maria from Clipboard Health to break down a different way to think about temp coverage, working interviews, and full-time hiring. Clipboard Health started ten years ago in long-term care, where staffing gaps create real regulatory risk. Five years ago they expanded into dental, and they've built one of the most reliable temp platforms in the industry — filling more than 90% of all shifts posted, with a no-show and late cancellation rate under 2%. Here's what we cover: • Why hygienists are the single hardest role to fill right now (and what's driving the shortage) • How to use temp shifts as a working interview before making a full-time offer • The real cost of a canceled day — and why it's much higher than the temp rate • How DSOs and group practices are using the platform differently than private practices • The vetting process: licenses, background checks, ratings, and ongoing quality control • Why "Pennywise, pound foolish" is the mindset shift most practices need to make • How Clipboard Health pairs every account with a dedicated account manager and 24/7 support Kyle also shares his own firsthand experience using Clipboard Health when his practice's hygienist went on a two-week vacation with short notice — and why the temp who showed up made his doctor ask if they could get her back. The biggest difference between Clipboard Health and most staffing agencies: no placement fees. If you meet someone through the platform and want to hire them full-time, you can — without paying anything extra. Exclusive DOMC member offer: Get $250 off your first invoice when you sign up and post your first shift. 🔗 https://get-clipboard.com/ About the Dental Office Managers Community Podcast: Hosted by Kyle Summerford, founder of DOMA (Dental Office Managers Alliance) and the 25,000+ member DOMC Facebook group, this podcast tackles the real issues facing dental office managers — staffing, insurance, supplies, leadership, AI, and everything in between. Join the community: dentalofficemanagers.com

    23 min
  4. Mark3: The Dentist-Approved Alternative to Big Brand Supplies with Bryan Markiet

    Apr 25

    Mark3: The Dentist-Approved Alternative to Big Brand Supplies with Bryan Markiet

    What if you could cut your supply costs in half without sacrificing quality? In this episode of the Dental Office Managers Community Podcast, Kyle sits down with Bryan Markiet of Cargus International, the family-run company behind the Mark3 product line. Bryan shares how Cargus grew from a small export business his parents started in 1978 into a national brand offering over 500 dental products across 30+ categories, all CR-rated and trusted by practices, group offices, and DSOs nationwide. You'll hear why Mark3 can deliver premium-quality crowns, cements, impression materials, cleaners, and the fast-growing RX 5000 toothpaste at 50 to 70% less than the big-name brands. If you're an office manager looking for real ways to protect your bottom line, this conversation gives you a clear starting point. Plus, grab the exclusive DOMA20 discount at dentalofficemanagers.com/offers.

    21 min
  5. Simplify Payroll & HR for Dental Practices with Gusto – Featuring Rach Hall | DOM Podcast

    06/17/2025

    Simplify Payroll & HR for Dental Practices with Gusto – Featuring Rach Hall | DOM Podcast

    Welcome to another episode of the Dental Office Managers Podcast with your host Kyle Summerford! Today, we’re tackling one of the most time-consuming headaches in any dental practice: Payroll and HR compliance. Kyle sits down with Rach Hall, Payroll and HR Advisor at Gusto, to break down how Gusto helps dental office managers automate payroll, simplify PTO tracking, handle compliance, and put valuable time and money back into your practice. 💡 In This Episode: How Gusto simplifies payroll processing (hours, taxes, filings, payments) PTO tracking & real-time vacation scheduling features Upcoming AI-powered scheduling assistant for PTO conflicts Compliance alerts for labor laws, wage changes, and training deadlines Why Gusto is a perfect fit for dental practices with salaried & hourly staff Real cost and time savings for dental office managers 🎁 Exclusive DOM Podcast Offer: 🚀 Get 3 months FREE on any Gusto full-service payroll plan. 🔗 Sign up here: https://gusto.com/go/bd/domc 🔗 Join the community to get access to Crazy Dental Promo Link Join the Dental Office Managers Community Facebook group:    / dentalofficemanagers   Whether you're looking to grow your practice, improve patient retention, or simply stay ahead in the competitive dental landscape, this interview is packed with actionable insights. Don’t forget to like, share, and subscribe for more expert content! 🔔 Subscribe for more tips on dental practice management and technology! 👍 Like this video if you found it helpful and share it with your colleagues. 💬 Comment below with your thoughts and questions!Explore the podcast

    21 min
  6. Cut Costs Without the Headaches – Jay Glazer from Crazy Dental on Smarter Dental Supply Buying

    05/08/2025

    Cut Costs Without the Headaches – Jay Glazer from Crazy Dental on Smarter Dental Supply Buying

    Welcome to another episode of the Dental Office Managers Podcast with your host Kyle Summerford! If you're done overpaying for dental supplies, Jay Glazer from Crazy Dental is here to change the way you think about buying. Crazy Dental is a no-subscription, price-matching buying club that guarantees the lowest prices on name-brand dental products—without the middleman, the gimmicks, or the hassle. In this value-packed episode, Jay breaks down: ✅ How Crazy Dental matches and beats prices from all authorized dealers ✅ Why they offer a 110% price guarantee ✅ How offices can get started fast—without switching systems or wasting time ✅ Free shipping, exclusive promo codes, and what makes their customer service A+ ✅ Support for DSOs and multi-practice organizations 🎁 Special Offer for DOM Podcast Listeners: 🔹 Get 10% off your first order with code: KYLE10 🔹 Free shipping with code: KYLSHIP 🔗 Join the community to get access to Crazy Dental Promo Link Join the Dental Office Managers Community Facebook group:   https://www.facebook.com/groups/dentalofficemanagers Whether you're looking to grow your practice, improve patient retention, or simply stay ahead in the competitive dental landscape, this interview is packed with actionable insights. Don’t forget to like, share, and subscribe for more expert content! 🔔 Subscribe for more tips on dental practice management and technology! 👍 Like this video if you found it helpful and share it with your colleagues. 💬 Comment below with your thoughts and questions! If you’re looking for brand-name products at unbeatable prices and a supplier that actually cares, this is the episode for you.

    11 min
  7. Revolutionizing Insurance Verification with AI – Featuring Mike Nelson of Stratus AI

    05/07/2025

    Revolutionizing Insurance Verification with AI – Featuring Mike Nelson of Stratus AI

    Welcome to the Dental Office Managers Podcast with Kyle Summerford! In this episode, we're tackling one of the most exhausting pain points in dentistry: insurance verification. Kyle sits down with Mike Nelson from Stratus AI, a cutting-edge platform that's changing the game by eliminating the need for dental offices to spend countless hours on the phone with insurance companies. Learn how Stratus uses AI-powered phone agents to deliver custom insurance breakdowns—accurate, fast, and without the hold times! 👨‍⚕️ Kyle shares firsthand experience from his own practice and how Stratus transformed their workflow, saving time and reducing stress. 🔧 Inside the episode: What Stratus AI is and how it works Real-time screen demo of the platform Integration with dental software like Dentrix, Eaglesoft, and Open Dental Emergency patient scenarios and real-time solutions Customization for specialty practices Exclusive Nifty Thrifty Dentists group offer: No setup fee 🧠 If you're a dental office manager looking to cut down on phone time and focus on patient care, this episode is for you. 📌 Special Offer for DOM Podcast Listeners: Free setup for Stratus AI! 🔗 Claim your offer here: https://44687106.hs-sites.com/domc

    21 min

  8. 03/19/2025

    The Future of Virtual Hiring in Dentistry – Insights from Jonathan Bonanno of Talent by Zia

    Episode Overview: Many dental offices are struggling with staffing shortages, but virtual hiring offers a solution. In this episode, Jonathan Bonanno of Talent by Zia breaks down how practices can successfully hire, onboard, and manage virtual team members while maintaining efficiency and compliance. Key Takeaways: ✔️ How to properly integrate virtual assistants into your team ✔️ Common pitfalls when hiring remote employees & how to avoid them ✔️ Top roles that virtual hires can fill in a dental office ✔️ How to track productivity & ensure remote employees are engaged ✔️ Security & compliance considerations when working with virtual staff 🎧 Don’t miss this expert discussion on the future of dental hiring! 📘 Learn more about Talent by Zia: www.talentbyzia.com

    24 min
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Ratings & Reviews

3
out of 5
2 Ratings

About

Welcome to the Dental Office Managers Community Podcast! I'm Kyle Summerford and you're here because you're a Dental Office Manager seeking to learn about ways to help elevate your dental management career and better your dental practice. Here you will find out about the best services to use in your practice to help make your life easier and less stressful but most importantly help you to increase productivity and become more efficient so you can focus on what matters more to you in your dental practice. So dive in and discover people and ideas that will help you increase productivity and profitability while providing you with the most trusted resources in the dental industry.

Information

  • Creator
    Dental Office Managers Community Podcast
  • Years Active
    2024 - 2026
  • Episodes
    42
  • Rating
    Clean
  • Copyright
    © 2024 Kyle Summerford
  • Show Website
    Dental Office Managers Community

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