The Diligent Observer Podcast

Andrew Kazlow

Helping angel investors see what most miss.  Want more? Get essential angel intel in 5 min with The Diligent Observer Newsletter: your weekly shortcut to vetted deals and expert takes.  https://www.thediligentobserver.com/ https://feeds.buzzsprout.com/2459970.rss 

  1. 22h ago ·  Video

    Episode 79: Angel Investing Is Poker, Not Chess with RevUp Capital Managing Partner Melissa Withers

    🗞️ Get essential angel intel straight to your inbox every week with The Diligent Observer Newsletter. 🗞️ Today's episode explores three ideas that caught my attention: ① Angel investing can offer more than financial ROI: Melissa says she never makes an angel investment if the only possible upside is financial. Sometimes the return is access, relationships, supporting a category she cares about, or simply participating in something meaningful. ② Founders need more than one kind of capital: Equity is only one tool. Melissa argues that most businesses will ultimately need a mix of equity, debt, revenue-based financing, and other sources of capital as they grow. ③ Capital decisions are more like poker than chess: Founders and investors are constantly making decisions with incomplete information. A good decision can still lead to a bad outcome—and a bad decision can occasionally work out. The goal is not certainty. It is understanding risk and making the best decision available with the information you have. My guest today is Melissa Withers, Managing Partner of RevUp Capital and an experienced early-stage investor. Melissa believes the effort to professionalize angel investing has sometimes caused investors to lose sight of what makes it unique in the first place. During our conversation, Melissa shares: • Why angel investing has become increasingly professionalized. • Why that can create unrealistic expectations around returns. • The two types of angels founders love—and the “muddy middle” in between. • Why investors need to know when to stay out of the way. • Why one-off angel investments do not behave like institutional venture portfolios. • The liquidity challenges many angels have faced. • Why founders need a comprehensive capital strategy. • Why equity alone is rarely enough to build a business. • What Melissa calls the “pretzel problem.” • Why there is no universally good or bad capital. • Why taking the wrong capital at the wrong time can be hard to undo. • How AI is shortening the lifespan of business models. • Why founders need strong peer, advisor, and industry networks. • Why angel investing should be a small part of your portfolio but a large part of your aspirational life. Connect with Melissa: LinkedIn Connect with Andrew: Newsletter | X | LinkedIn | Book | Website Stuff We Reference: RevUp Capital Thinking in Bets by Annie Duke Clayton Christensen Disruptive Innovation Inc. 5000 National Venture Capital Association Angel Capital Association Silicon Valley Bank Know someone who would enjoy this episode? Share it with them! 757 Angels fuels daring startups, connecting founders with incubation, acceleration, and capital infusion — from vision to venture. The Aggie Angel Network is a 501(c)(3) nonprofit connecting accredited investors with early-stage, high-growth technology ventures—providing entrepreneurs with market expertise, mentorship, and strategic connections to transform promising ventures into successful companies. Oregon Sports Angels is a non-profit, member-based organization made up of a diverse team of experienced sports, outdoor and fitness industry professionals, entrepreneurs, investors and do-gooders. Our mission is to find and help grow the next great sports & fitness product and service companies. Nittany Angels connects accredited investors with Penn State-affiliated startups — providing capital, guidance, and community to help University-born innovations reach their full potential. NuFund Venture Group is reshaping early-stage investing through a Founder-Fair approach and a nationally connected investor network that invests through a unique fund model. **Want your group included in a future episode of the show? Add your group details and upload your logo to this form!** Want more?  Get essential angel intel straight to your inbox every week with The Diligent Observer Newsletter. Check out the entire show library and follow via Apple Podcasts, Spotify, and YouTube.All opinions are personal and may not reflect the views of The Diligent Observer. Not investment advice.

    Episode 79: Angel Investing Is Poker, Not Chess with RevUp Capital Managing Partner Melissa Withers
  2. Oct 13 ·  Video

    Replay: Episode 22: "50% of Corporate Payments are Still Paper Checks" | Payments Veteran Blair Jeffery on The Evolution of B2B Payments, Cross-Border Innovation, and Building Through Market Turbulence

    🗞️ Get essential angel intel straight to your inbox every week with The Diligent Observer Newsletter. 🗞️ Today's episode explores three ideas that caught my attention: ① The persistence of paper checks reveals deeper truths about business incentives: It totally blew my mind that half of B2B payments are issued by check. Blair’s comments immediately brought to mind the classic Charlie Munger quote: “Show me the incentive and I’ll show you the outcome. ② Regulatory shifts can derail even the best execution: Blair's story of how unexpectedly being forced into “regulated entity” status highlights how unexpected external forces can completely shove a company “off into a ditch,” regardless of how strong product-market fit might be. ③ Risk-taking has different dimensions: I LOVED Blair’s interview questions about "what’s the biggest professional risk you’ve taken?” and “What’s the biggest disaster you’ve been a part of?” These are 100% going into my investing (and interviewing) toolbox. Blair Jeffery is the President & COO at ConnexPay. He brings 25 years of payments industry expertise as President & COO of ConnexPay, where he's pioneering virtual payment solutions for travel and B2B companies. His journey includes leading Noventis through its WEX acquisition and serving as CEO at Vertical, where he transformed construction payment processes. With executive roles at industry leaders like First Data and successful exits through Paymetric (WorldPay) and Textura (Oracle), Blair combines deep operational knowledge with financial acumen from his CFA background. Beyond his operational impact, he actively shapes the next generation of fintech entrepreneurs through his board role with the Aggie Angel Network, bringing both capital and industry wisdom to early-stage startups. During our conversation, Graham shares: • Why the seemingly simple goal of digitizing B2B payments remains elusive, including a discussion about float economics, relationship dynamics, and reconciliation challenges. • A practical methodology for evaluating African fintech opportunities that focuses on team differentiation and product evolution potential beyond initial use cases. • Insights into geographic expansion challenges demonstrated through ConnexPay's European market entry and the necessary pivots in operational approach. Connect with Blair: LinkedIn Connect with Andrew: Newsletter | X | LinkedIn | Book | Website Stuff We Reference: Bitcoin Jerry Seinfeld Know someone who would enjoy this episode? Share it with them! 757 Angels fuels daring startups, connecting founders with incubation, acceleration, and capital infusion — from vision to venture. The Aggie Angel Network is a 501(c)(3) nonprofit connecting accredited investors with early-stage, high-growth technology ventures—providing entrepreneurs with market expertise, mentorship, and strategic connections to transform promising ventures into successful companies. Oregon Sports Angels is a non-profit, member-based organization made up of a diverse team of experienced sports, outdoor and fitness industry professionals, entrepreneurs, investors and do-gooders. Our mission is to find and help grow the next great sports & fitness product and service companies. Nittany Angels connects accredited investors with Penn State-affiliated startups — providing capital, guidance, and community to help University-born innovations reach their full potential. NuFund Venture Group is reshaping early-stage investing through a Founder-Fair approach and a nationally connected investor network that invests through a unique fund model. **Want your group included in a future episode of the show? Add your group details and upload your logo to this form!** Want more?  Get essential angel intel straight to your inbox every week with The Diligent Observer Newsletter. Check out the entire show library and follow via Apple Podcasts, Spotify, and YouTube.All opinions are personal and may not reflect the views of The Diligent Observer. Not investment advice.

    Replay: Episode 22: "50% of Corporate Payments are Still Paper Checks" | Payments Veteran Blair Jeffery on The Evolution of B2B Payments, Cross-Border Innovation, and Building Through Market Turbulence
  3. Oct 6 ·  Video

    Episode 78: The ETA Financing Angel Group | Frontier Angels Managing Director Graham Conran

    🗞️ Get essential angel intel straight to your inbox every week with The Diligent Observer Newsletter. 🗞️ Today's episode explores three ideas that caught my attention: ① There’s a growing financing gap around small-business ownership transitions: Graham sees a wave of retiring business owners and a new generation of operators who want to acquire those companies—but traditional financing alone may not be enough to support that transition. ② Private credit can offer angels a different return profile: Instead of waiting indefinitely for a startup exit, BizBuyAngels structures five-year loans around established, cash-flowing businesses. Graham believes that structure can give investors a clearer path to liquidity while still leaving room for equity upside. ③ The best acquisition targets may have “the right things wrong with them”: Graham looks for healthy businesses that have not fully adopted modern tools like automation, digital marketing, or AI. Pair the right business with an ambitious operator, and those gaps can become opportunities for growth. I explore these ideas with Frontier Angels Managing Director Graham Conran as he explains why he’s applying the angel-group model to private credit, financing entrepreneurs buying established businesses, and creating a more structured path to liquidity.. During our conversation, Graham shares: • Why BizBuyAngels was created. • How entrepreneurship through acquisition differs from traditional startup investing. • Why private credit may appeal to experienced angel investors. • How a fixed loan maturity can reduce the risk of “zombie” investments. • What angels need to understand about cash flow and credit underwriting. • Why the buyer matters as much as the business being acquired. • How AI is making smaller acquisition loans more economical to underwrite. • Why Graham believes “credit as a service” is coming. • What is happening inside Montana’s startup ecosystem. • Why photonics and quantum are becoming important industries in the state. • How Frontier Angels has evolved its investment strategy. • Why diversification still matters in traditional angel investing. Connect with Graham: LinkedIn Connect with Andrew: Newsletter | X | LinkedIn | Book | Website Stuff We Reference: Frontier Angels BizBuyAngels Jumpstart Finance Headwaters Tech Hub Rock31 Big Sky Economic Development 9.8 Collective Know someone who would enjoy this episode? Share it with them! 757 Angels fuels daring startups, connecting founders with incubation, acceleration, and capital infusion — from vision to venture. The Aggie Angel Network is a 501(c)(3) nonprofit connecting accredited investors with early-stage, high-growth technology ventures—providing entrepreneurs with market expertise, mentorship, and strategic connections to transform promising ventures into successful companies. Oregon Sports Angels is a non-profit, member-based organization made up of a diverse team of experienced sports, outdoor and fitness industry professionals, entrepreneurs, investors and do-gooders. Our mission is to find and help grow the next great sports & fitness product and service companies. Nittany Angels connects accredited investors with Penn State-affiliated startups — providing capital, guidance, and community to help University-born innovations reach their full potential. NuFund Venture Group is reshaping early-stage investing through a Founder-Fair approach and a nationally connected investor network that invests through a unique fund model. **Want your group included in a future episode of the show? Add your group details and upload your logo to this form!** Want more?  Get essential angel intel straight to your inbox every week with The Diligent Observer Newsletter. Check out the entire show library and follow via Apple Podcasts, Spotify, and YouTube.All opinions are personal and may not reflect the views of The Diligent Observer. Not investment advice.

    Episode 78: The ETA Financing Angel Group | Frontier Angels Managing Director Graham Conran
  4. Sep 29 ·  Video

    Episode 77: Why Great Products Still Lose with AngelsRound founder Ashher Syed

    🗞️ Get essential angel intel straight to your inbox every week with The Diligent Observer Newsletter. 🗞️ Today's episode explores three ideas that caught my attention: ① Pattern recognition compounds with deal flow: After roughly 50 investments, Ashher Syed believes one of the most valuable skills an angel investor can develop is recognizing patterns—in founders, markets, and the direction an industry is moving. That ability only improves as you continue seeing deals over time. ② Great technology still needs positioning and distribution: Ashher approaches startups through a go-to-market lens. He has seen strong products struggle because founders could not clearly explain who they were for or how they would reach customers, while simpler products succeeded because the positioning was clear. ③ Investing requires living in the future: Rather than only asking what problem a technology solves today, Ashher looks at the problems that technology may create tomorrow. If solving “Problem A” creates “Problem B,” that second problem may contain the next investment opportunity. I explore these ideas with Ashher Syed, founder of Angels Round and an active angel investor with roughly 50 investments over the last six years. During our conversation, Ashok shares: • Why pattern recognition is so important in angel investing. • How he evaluates startup positioning and distribution. • Why founders need a clear ideal customer profile. • What founder obsession signals to an investor. • How Angels Round helps newer investors learn to evaluate startups. • Why he is interested in the infrastructure constraints created by AI. • Why power and data-center efficiency could create new opportunities. • How he thinks about investing eight to ten years into the future. • Why solving one problem often creates the next investment opportunity. • How he builds conviction in industries where he is not an expert. • Why founder resilience matters when evaluating an early-stage company. • Why today’s tools have raised his expectations for pre-revenue founders. • Why he expects founders to build and sell before raising capital. • Why founders should diligence their investors too. • How new angel investors can start building their own conviction. Connect with Ashher: LinkedIn Connect with Andrew: Newsletter | X | LinkedIn | Book | Website Stuff We Reference: Angels Round Know someone who would enjoy this episode? Share it with them! 757 Angels fuels daring startups, connecting founders with incubation, acceleration, and capital infusion — from vision to venture. The Aggie Angel Network is a 501(c)(3) nonprofit connecting accredited investors with early-stage, high-growth technology ventures—providing entrepreneurs with market expertise, mentorship, and strategic connections to transform promising ventures into successful companies. Oregon Sports Angels is a non-profit, member-based organization made up of a diverse team of experienced sports, outdoor and fitness industry professionals, entrepreneurs, investors and do-gooders. Our mission is to find and help grow the next great sports & fitness product and service companies. Nittany Angels connects accredited investors with Penn State-affiliated startups — providing capital, guidance, and community to help University-born innovations reach their full potential. **Want your group included in a future episode of the show? Add your group details and upload your logo to this form!** Want more?  Get essential angel intel straight to your inbox every week with The Diligent Observer Newsletter. Check out the entire show library and follow via Apple Podcasts, Spotify, and YouTube.All opinions are personal and may not reflect the views of The Diligent Observer. Not investment advice.

    Episode 77: Why Great Products Still Lose with AngelsRound founder Ashher Syed
  5. Sep 22 ·  Video

    Episode 76: NuFund Executive Director and Co-Fund Manager Ashok Kamal on A Faster Angel Model

    🗞️ Get essential angel intel straight to your inbox every week with The Diligent Observer Newsletter. 🗞️ Today's episode explores three ideas that caught my attention: ① Angel groups can combine community with a more predictable investment process: Ashok explains how NuFund moved from individual checks to an annual pooled fund, created a 30-day diligence commitment, and built a voting system designed to give founders greater clarity around timing and check size. ② The best deals require agility: Ashok argues that startup investing is becoming increasingly competitive. Some rounds may unfold over 90 days, while others can move in nine. Investor communities need relationships, process, capital, and the ability to adjust their pace when an opportunity moves quickly. ③ AI can help investors focus human expertise: NuFund now runs incoming opportunities through an AI analyst that scores and contextualizes companies against its history and thesis. The goal is not to let AI make the investment decision, but to identify where members should spend their time and which experts within the community should take a closer look. NuFund is a 300-plus-member investor community now operating its ninth annual fund and blending elements of traditional angel groups with venture fund structure. During our conversation, Ashok shares: • Reimagined the traditional angel group model. • Built a 30-day diligence process. • Pools member capital through annual funds. • Combines a broad investor community with smaller groups of subject-matter experts. • Moves quickly enough to participate in competitive startup rounds. • Uses member voting to make investment decisions. • Has built nine annual funds and roughly $50 million in assets under management. • Uses scale and domain expertise to evaluate deals. • Thinks about the relationship between angel investing and venture capital. • Uses AI to screen and contextualize incoming opportunities. • Identifies the right members to evaluate specialized companies. • Thinks about AI, defense tech, medtech, and other emerging investment opportunities. • Approaches today’s volatile venture market. Connect with Ashok: LinkedIn Connect with Andrew: Newsletter | X | LinkedIn | Book | Website Stuff We Reference: NuFund Venture Group Harpoon Ventures Angel Capital Association Tech Coast Angels San Diego Know someone who would enjoy this episode? Share it with them! 757 Angels fuels daring startups, connecting founders with incubation, acceleration, and capital infusion — from vision to venture. The Aggie Angel Network is a 501(c)(3) nonprofit connecting accredited investors with early-stage, high-growth technology ventures—providing entrepreneurs with market expertise, mentorship, and strategic connections to transform promising ventures into successful companies. Oregon Sports Angels is a non-profit, member-based organization made up of a diverse team of experienced sports, outdoor and fitness industry professionals, entrepreneurs, investors and do-gooders. Our mission is to find and help grow the next great sports & fitness product and service companies. **Want your group included in a future episode of the show? Add your group details and upload your logo to this form!** Want more?  Get essential angel intel straight to your inbox every week with The Diligent Observer Newsletter. Check out the entire show library and follow via Apple Podcasts, Spotify, and YouTube.All opinions are personal and may not reflect the views of The Diligent Observer. Not investment advice.

    Episode 76: NuFund Executive Director and Co-Fund Manager Ashok Kamal on A Faster Angel Model
  6. Sep 15 ·  Video

    Episode 75: Tourist Town → Tech Hub with Bridge Angel Investors Linda Jellison and Peter Offringa

    🗞️ Get essential angel intel straight to your inbox every week with The Diligent Observer Newsletter. 🗞️ Today's episode explores three ideas that caught my attention: ① Member-led does not have to mean volunteer-run: Bridge Angel Investors reached a point where members simply did not have enough time to handle sourcing, meetings, administration, diligence, recruiting, and all of the other work required to run the group. Linda and Peter explain why hiring staff became necessary if they wanted Bridge to grow. ② Sometimes charging more creates a better community: Coming out of COVID, Bridge considered lowering or eliminating member dues to attract more investors. Instead, they moved in the opposite direction, raised dues, hired staff, and built a more serious operation. The higher bar did not stop growth—and may have helped attract members who were more committed to angel investing. ③ A local investment ecosystem takes time to build: Sarasota was once seen largely as a tourist and retirement community. Today, Bridge is seeing more entrepreneurs, experienced operators, remote technical talent, and local startup deal flow. But Linda and Peter are clear that building that ecosystem has required years of consistency, process, and community-building. Linda Jellison and Peter Offringa are longtime leaders of Bridge Angel Investors in Sarasota, Florida. Linda previously built an intelligence and cybersecurity engineering firm from startup through acquisition by a Fortune 500 defense contractor, while Peter brings a background in technology leadership, equity analysis, venture investing, and angel investing.  During our conversation, Linda and Peter share: • Why Bridge Angels struggled to scale as a volunteer-led organization. • Why the group chose to raise dues instead of lowering them. • How paid staff changed the member experience. • Why Bridge doubled to roughly 50 members. • What experienced entrepreneurs are looking for after an exit. • Why growing an angel group can feel like growing a company. • How Bridge is thinking about scaling from 50 members toward 100. • Why diligence processes have to evolve as deal flow grows. • How Sarasota’s startup ecosystem changed after COVID. • Why more Bridge investments are now coming from southwest Florida. • How local industries can shape startup opportunities. • The role of Sarasota Tech, venture studios, and Mote Marine in the local ecosystem. • Why local talent is often hiding in plain sight. • What Linda and Peter would tell someone trying to build an angel group in a smaller city. Connect with Linda: LinkedIn Connect with Peter: LinkedIn Connect with Andrew: Newsletter | X | LinkedIn | Book | Website Stuff We Reference: Bridge Angel Investors Sarasota Tech Know someone who would enjoy this episode? Share it with them!   Want more?  Get essential angel intel straight to your inbox every week with The Diligent Observer Newsletter. Check out the entire show library and follow via Apple Podcasts, Spotify, and YouTube.All opinions are personal and may not reflect the views of The Diligent Observer. Not investment advice.

    Episode 75: Tourist Town → Tech Hub with Bridge Angel Investors Linda Jellison and Peter Offringa
  7. Sep 8 ·  Video

    Episode 74: SaaS Isn’t Dead | Lighter Capital CEO Melissa Widner

    🗞️ Get essential angel intel straight to your inbox every week with The Diligent Observer Newsletter. 🗞️ Today's episode explores three ideas that caught my attention: ① The SaaS apocalypse has not really shown up: Melissa explains what Lighter Capital is seeing across its portfolio of B2B SaaS companies. AI has not created mass churn among their customers. Instead, many companies are becoming more efficient, cutting costs, and releasing products faster. ② Revenue-based financing solves a different problem than venture capital: Melissa walks through why Lighter Capital focuses on predictable revenue, churn, growth, burn, and runway instead of underwriting toward a future venture-scale exit. For the right company, revenue-based financing can provide growth capital without giving up equity or control. ③ Founders no longer need venture capital early on to be credible: Melissa explains why more companies are realizing there are different ways to finance a startup. Venture can be the right path for companies that need large amounts of capital, but many SaaS founders can grow while maintaining more ownership and control. Melissa has worked as an entrepreneur, venture capitalist, angel investor, and now leads a firm focused on non-dilutive financing for B2B SaaS companies. During our conversation, he shares: • Why AI reminds her of the dot-com boom, but faster. • Why Lighter Capital has not seen mass SaaS churn because of AI. • How AI is helping SaaS companies cut costs and improve efficiency. • Why nearly every software company now describes itself as an AI company. • Why exit multiples matter less in revenue-based financing. • How revenue-based financing compares to venture capital. • When a founder should take revenue-based financing instead of equity financing. • Why predictable revenue, low churn, growth, burn, and runway matter in underwriting. • Why venture capital can put investors in the rejection business. • How revenue-based financing can fit alongside angel capital. • Why companies no longer need venture backing early on to look credible. • What Melissa learned from the Australian startup ecosystem. Connect with Melissa: LinkedIn Connect with Andrew: Newsletter | X | LinkedIn | Book | Website Stuff We Reference: Lighter Capital Alliance of Angels Know someone who would enjoy this episode? Share it with them!   Want more?  Get essential angel intel straight to your inbox every week with The Diligent Observer Newsletter. Check out the entire show library and follow via Apple Podcasts, Spotify, and YouTube.All opinions are personal and may not reflect the views of The Diligent Observer. Not investment advice.

    Episode 74: SaaS Isn’t Dead | Lighter Capital CEO Melissa Widner
  8. Sep 1 ·  Video

    Episode 73: Why Food Tech Is So Hard to Fund with New York Angels Executive Director Peter Bodenheimer

    🗞️ Get essential angel intel straight to your inbox every week with The Diligent Observer Newsletter. 🗞️ Today's episode explores three ideas that caught my attention: ① A product can be 10x better and still fail: Peter explains why food tech is such a difficult category for startup investors. Food is a low-margin, high-volume business, which means a product can be genuinely better and still fail if it costs too much to produce, manufacture, distribute, or scale. ② Angel groups need process, but they also need speed: Peter shares how New York Angels reviews more than 160 companies a month and narrows that list through screening, member review, and deeper evaluation. The goal is not just to find good companies, but to respect founders’ time by getting to a thoughtful yes or no as quickly as possible. ③ Hidden terms can change everything: Peter tells the story of a deal that looked strong until someone caught a 7x liquidation preference for an early investor. What looked like a no-brainer quickly became an immediate no. Peter brings a rare mix of experience to this conversation. He has worked as a founder, accelerator leader, food tech investor, angel investor, and now the leader of one of the most active angel groups in the country. During our conversation, he shares: • Why food tech is more than consumer packaged goods. • Why food is such a difficult category for venture-scale investing. • The three questions he asks when evaluating food tech deals. • Why “unfair advantage” matters so much in early-stage investing. • How supply chains, manufacturing, and distribution shape food startups. • Why food startups scale differently than software companies. • What he expects to see next in gut health, fermentation infrastructure, GLP-1 products, and food as medicine. • How he moved from food tech into New York Angels. • Why New York Angels is so active today. • How the group narrows 160+ monthly companies down to a smaller number for member review. • Why angel groups need to respect founders’ time. • How angel investors can create real value after the check. • Why new angel investors should consider joining a group before investing alone. Connect with Peter: LinkedIn Connect with Andrew: Newsletter | X | LinkedIn | Book | Website Stuff We Reference: New York Angels Angel Capital Association Angel Funders Report PeakBridge SOSV Food-X Accelerator Convergent Research Know someone who would enjoy this episode? Share it with them!   Want more?  Get essential angel intel straight to your inbox every week with The Diligent Observer Newsletter. Check out the entire show library and follow via Apple Podcasts, Spotify, and YouTube.All opinions are personal and may not reflect the views of The Diligent Observer. Not investment advice.

    Episode 73: Why Food Tech Is So Hard to Fund with New York Angels Executive Director Peter Bodenheimer

Ratings & Reviews

5
out of 5
5 Ratings

About

Helping angel investors see what most miss.  Want more? Get essential angel intel in 5 min with The Diligent Observer Newsletter: your weekly shortcut to vetted deals and expert takes.  https://www.thediligentobserver.com/ https://feeds.buzzsprout.com/2459970.rss 

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