Shush-Free Zone - Where librarians get loud!

Dawn Brushammar

The Shush-Free Zone, hosted by KM consultant and librarian Dawn Brushammar, explores the creative and unconventional careers of librarians who are redefining the profession. From tech to startups to schools to corporate boardrooms, tune in to hear their stories and get inspired.

  1. Jul 2

    Episode 14: Ole Olesen-Bagneux - From Libraries to Organizing Meaning

    In the first episode of Season 2, host Dawn Brushammar is joined by librarian, researcher, author, and technology evangelist Ole Olesen-Bagneux for a wide-ranging conversation about knowledge organization, metadata, semantics, and why library and information science is more relevant today than ever before. Ole shares how a fascination with rare books, computers, and organizing information eventually led him from Library and Information Science into enterprise data, metadata management, and AI. Along the way, he explains why the semantic foundations of organizations already exist, why metadata isn't something you simply build from scratch, and why understanding context may be the missing ingredient in many AI initiatives. About Ole: Ole Olesen-Bagneux is a librarian, researcher, author, and internationally recognized thought leader in metadata management, enterprise data architecture, and AI. He is Vice President and Chief Evangelist at Actian, where he helps organizations modernize their approach to data intelligence, metadata, enterprise search, and knowledge discovery. Before joining Actian, he held leadership roles in enterprise architecture and data strategy. Ole holds a PhD in Library and Information Science from the University of Copenhagen and is the author of The Enterprise Data Catalog and Fundamentals of Metadata Management, both published by O'Reilly Media. His work bridges traditional library and information science with modern data management, knowledge graphs, and enterprise AI. Connect with Ole: LinkedIn: Ole Olesen-Bagneux on LinkedIn Actian Leadership Profile: Actian Leadership Profile Substack: Ole Olesen-Bagneux | Substack Books mentioned: The Enterprise Data Catalog — Ole Olesen-Bagneux Fundamentals of Metadata Management — Ole Olesen-Bagneux Bridging Knowledge, Data & AI — Joseph Hilger, Lulit Tesfaye, and Zachary Wahl

    Episode 14: Ole Olesen-Bagneux - From Libraries to Organizing Meaning
  2. Jun 4

    Episode 12: Marydee Ojala - From Story Hour to Enterprise AI: The Enduring Value of Librarianship

    In this episode of Shush-Free Zone, host Dawn Brushammar sits down with Marydee Ojala, Editor-in-Chief of KMWorld magazine, writer, researcher, speaker, and longtime observer of the information and knowledge management profession. Marydee shares her journey from shelving books as a teenager to working in corporate libraries, and ultimately becoming one of the most influential voices covering knowledge management, search, enterprise information, and AI. Along the way, she reflects on the evolution of information work from paper indexes and Dialog searches to semantic layers, agentic AI, and today's rapidly changing knowledge landscape. The conversation explores why reference interviewing has surprising similarities to prompt engineering, how information literacy has become even more critical in the age of generative AI, and why librarians, taxonomists, and knowledge managers may be more relevant than ever. Marydee also offers practical advice for early-career professionals, discusses the decline of corporate libraries, and reminds us that technology is only part of the story. Plus, in the lightning round, as usual, an array of eclectic topics surface, such as Marydee's affection for conference pens and why the topic of theoretical physics fascinates her. About Marydee: Marydee Ojala is Editor-in-Chief for KMWorld magazine and co-editor of Enterprise AI World magazine. She also edits and writes for the Online Searcher section within the Computers in Libraries magazine. In addition to writing about libraries, online searching, and knowledge management, she speaks frequently at technology conferences. She plans conference programs for Enterprise Search & Discovery, Data Summit, and Searchers Academy. She contributes to conference planning for KMWorld and Enterprise AI World. Her information professional career began at BankAmerica Corporation, San Francisco, directing a worldwide program of library research, knowledge, and information services. Her undergraduate degree is from Brown University and her MLS was earned at the University of Pittsburgh. Related Links: Marydee Ojala | LinkedIn Linked In profile www.infotoday.com/cilmag Online Searcher section in Computers in Librarieswww.kmworld.com  KMWorld magazine and conferencewww.infotoday.eu ILI365 eNews (free monthly newsletter for librarians and occasional blog posts)www.enterpriseaiworld.com Enterprise AI World magazine and conferencewww.computersinlibraries.infotoday.com Computers in Libraries conference

    Episode 12: Marydee Ojala - From Story Hour to Enterprise AI: The Enduring Value of Librarianship
  3. Apr 30

    Episode 11: Nicole Buckenwolf - From Rare Books to Ontologies: A Librarian Inside Spotify

    In this episode of the Shush-Free Zone, host Dawn Brushammar sits down with Nicole Buckenwolf, Senior Staff Ontologist at Spotify, to unpack the invisible knowledge systems shaping how millions of people discover music and audiobooks every day. Nicole’s journey is anything but linear. From growing up in rural Ohio and falling in love with a single encyclopedia volume, to studying medieval history, working in rare book preservation, and eventually finding the way into taxonomy and ontology, Nicole's story is a perfect example of how librarian skill sets show up in the most unexpected places. We explore what it actually means to be an ontologist at Spotify (spoiler: it’s deeply librarian work), how you structure something as subjective and emotional as music, and why ambiguity—yes, even the dreaded “Other” category—is where the real magic happens. We also get into the realities of building knowledge systems at massive scale, the tension between speed and thoughtful knowledge work in the age of AI, and why librarians might finally be having their moment… even if the hard parts of the work haven’t changed. If you’ve ever wondered how your Spotify Wrapped comes together, or how machines make sense of something as human as music, this episode is for you. About Nicole: Nicole Buckenwolf | LinkedIn Nicole Buckenwolf is a Senior Staff Ontologist at Spotify, where she works on a small central team responsible for ontology/taxonomy and domain modeling across the company's media catalog. The team serves as an expert resource for groups across the organization, helping teams improve interoperability, align their models to best practices, and extend them to new use cases.  Specializing in knowledge representation for subjective and emotionally resonant domains, she builds the frameworks that make concepts like genre, mood, and format structured enough for production systems without losing the human meaning that makes them useful. Her interdisciplinary background spans music, history, linguistics, and the non-profit sector, informing an approach attentive to cultural context and inclusive practice. At Spotify, her work has included building the audiobooks genre classification system and leading genre alignment across teams and platforms. She is drawn to the gaps between how humans experience content and how systems are asked to represent it.

    Episode 11: Nicole Buckenwolf - From Rare Books to Ontologies: A Librarian Inside Spotify
  4. Apr 2

    Episode 10: Heather Johnson - Information to Impact: Saving Lives in Public Health

    In this episode of Shush Free Zone, host Dawn Brushammar sits down with Heather Johnson - a public health professional working at the intersection of evidence synthesis, health communication, and implementation science. Heather’s career is a powerful example of what this podcast is all about: taking core library and information science skills such as organizing knowledge, evaluating evidence, translating complexity and applying them in ways that go far beyond traditional roles. From systematic reviews to patient education to community health programming, Heather shows how getting the right information to the right people at the right time isn’t just good practice… it’s life-changing. Heather holds both an MLIS and an MPH and is currently pursuing a Doctor of Public Health (DrPH), continuing to bridge librarianship and public health in meaningful, scalable ways. About Heather Johnson: Heather Johnson is a public health professional specializing in evidence synthesis, cancer screening initiatives, and implementation science. In her work within cancer diagnostics, she focuses on understanding what drives (or prevents) colorectal cancer screening, using systematic reviews and data-driven insights to inform real-world interventions. Heather's work also encompasses: Aydel Health - Where she is developing tailored patient education tools that improve understanding and reduce friction in healthcare. Sonoran Evidence Partners - Supporting libraries in designing and evaluating community health programs with measurable impact. Relevant Links: LinkedIn: https://www.linkedin.com/in/heatherjohnson-publichealth/ Aydel Health: https://www.aydelhealth.com/ Sonoran Evidence Partners: https://www.sonoranevidencepartners.com/

    Episode 10: Heather Johnson - Information to Impact: Saving Lives in Public Health
  5. Mar 5

    Episode 9: Angela Pashia - Empowering Library Leaders Through Coaching and Curiosity

    In this episode of the Shush Free Zone, host Dawn Brushammar speaks with Angela Pashia, a leadership and career development coach, about her journey from academic librarian to coaching library professionals. They discuss the importance of curiosity in coaching, the challenges of leadership, and how librarians can translate their skills into new contexts. Angela shares insights on handling difficult conversations, the difference between coaching and advising, and the future of librarianship in a rapidly changing world. The conversation also touches on Angela's personal experiences moving to a new country and her coaching programs designed to empower library leaders. About Angela: Angela Pashia helps library leaders confidently manage change and conflict in their libraries. As an ICF-certified (ACC) leadership coach, Angela offers confidential individual coaching to navigate challenging team dynamics in a way that is aligned with your values. Angela also teaches Lead With Curiosity: Coaching skills for library leaders, adapting professional coaching skills to the complex practicalities of managing a team. Angela was an academic librarian for 12 years, focusing on teaching critical information literacy, working against structural oppression within libraries, and growing as a collaborative leader. In addition to leading a team within the library, Angela led change across campus through roles like chairing the Faculty Senate Diversity and Internationalization Committee, co-chairing the campus General Education Redesign Committee, and serving a term as President of the campus AAUP chapter. Related Links: Lead With Curiosity - https://leadwithcuriosity.org  Individual coaching - https://angelapashia.com/coaching/  Coaching Librarian Newsletter (free!) - https://angelapashia.com/newsletter/

    Episode 9: Angela Pashia - Empowering Library Leaders Through Coaching and Curiosity
  6. Feb 5

    Episode 8: Matthew Noe - Comics, Patients, and the Power of Storytelling: The Fascinating World of Graphic Medicine

    In this episode of The Shush-Free Zone, host Dawn Brushammar speaks with Matthew Noe, a health sciences librarian at Harvard Medical School who specializes in graphic medicine. Matthew shares his path into librarianship, how comics became central to his professional identity, and why storytelling is such a powerful tool in health education. They explore how graphic novels can deepen understanding of illness, support empathy in medical training, and create meaningful connections between clinicians, patients, and communities. Matthew also discusses building a major graphic medicine collection, fostering community through zines and book clubs, and teaching future librarians about the growing intersection of comics, health, and knowledge sharing. About Matthew: Matthew Noe is currently the Lead Collection & Knowledge Management Librarian at Harvard Medical School, an instructor for both the University of Kentucky and Library Juice Academy, and a Trustee for the Worcester Public Library. He is a former President for the American Library Association's Graphic Novels and Comics Round Table and the Treasurer for the Graphic Medicine International Collective. While continuing to take on far too many things, he tries to find time to be kind, do good, and read comics. Find him on social media at @NoetheMatt or by e-mail: matthew_noe@hms.harvard.edu Relevant Links: Graphic Medicine at Countway: https://countway.harvard.edu/services/collections/graphic-medicine-countwayGraphic Medicine International Collective: https://www.graphicmedicine.org/American Library Association, Graphic Novels and Comics Round Table: https://www.ala.org/gncrtSyllabus by Lynda Barry: https://drawnandquarterly.com/books/syllabus/Ripple Effects - an award-winning work of graphic medicine by Jordan Hart and Bruno Chiroleu, published by Fanbase Press. Matthew provided a foreword: https://fanbasepress.com/publishing/item/11960-ripple-effects/Gender Queer: The Annotated Edition by Maia Kobabe - Matthew provided annotations for this upcoming special edition: https://www.simonandschuster.com/books/Gender-Queer-The-Annotated-Edition/Maia-Kobabe/Gender-Queer-A-Memoir/9798894880822Library Juice Academy, Introduction to Comics Librarianship course: https://libraryjuiceacademy.com/shop/course/337-introduction-to-comics-librarianship/More about that smoky tea, called lapsang souchong: https://en.wikipedia.org/wiki/Lapsang_souchong

    Episode 8: Matthew Noe - Comics, Patients, and the Power of Storytelling: The Fascinating World of Graphic Medicine
  7. Jan 1

    Episode 7: Jessica Talisman - From Card Catalogs to Ontologies: Building Knowledge Systems for Humans and AI

    In this episode of The Shush Free Zone, host Dawn Brushammar talks with Jessica Talisman - librarian, semantic systems expert, and founder of Ontology Pipeline - about what it really takes to build knowledge systems that work for both humans and machines. Jessica shares her journey from GLAM institutions into the corporate world, where she discovered just how urgently library skills are needed to make sense of messy data, AI hype, and “semantic slop.” Together, Dawn and Jessica unpack ontologies (without the jargon headache), the Ontology Pipeline methodology, and why intentional semantic structure is the key to trustworthy, scalable AI. From childhood card catalogs to enterprise taxonomies, tag-a-thons, and the hidden power of inference, this conversation is a love letter to librarianship as a technical, strategic, and deeply human discipline, right when the world needs it most. About Jessica: As an Information Architect, Jessica applies her extensive experience and education in data architecture, taxonomy, and ontology to build information systems that enhance user experience, support business goals, and enable machine learning. Jessica has a Master of Library and Information Science with a concentration in Informatics and a MicroMasters in Design Thinking. She has over 25 years of experience in developing and implementing enterprise architecture, e-commerce content structures, knowledge management systems, digital libraries, taxonomies, ontologies, and knowledge graphs for various domains and purposes. Jessica is founder of the Ontology Pipeline, a framework for building semantic knowledge infrastructures and Contextually, which offers collaborative consulting and coaching, focused on helping people master the ways of semantic systems.  Links: Jessica Talisman | LinkedIn Ontology Pipeline Intentional Arrangement | Jessica Talisman | Substack

    Episode 7: Jessica Talisman - From Card Catalogs to Ontologies: Building Knowledge Systems for Humans and AI

Ratings & Reviews

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About

The Shush-Free Zone, hosted by KM consultant and librarian Dawn Brushammar, explores the creative and unconventional careers of librarians who are redefining the profession. From tech to startups to schools to corporate boardrooms, tune in to hear their stories and get inspired.