The Expanded Life Podcast

The Expanded Collective

The Expanded Life is a no-fluff, strategy-driven podcast for clinic owners who want to increase new patients, grow revenue, build real systems, and finally get their time back. Hosted by Dr. Danielle Roach, multi-location clinic owner and doctor of chiropractic, and her husband and marketing strategist, Kyle Roach, this show breaks down the exact systems, marketing frameworks, and mindset upgrades they used to grow Verve Chiropractic to $2M and three locations in two years. If you’re stuck doing everything yourself, capped by your schedule, or frustrated with inconsistent new patients, this podcast meets you where you are, with clear steps, simple systems, and the strategy clinic owners actually need (not just theory). Whether you’re trying to stabilize your first location, preparing to hire, optimizing your marketing machine, or expanding to multiple providers, each episode gives you actionable tools to grow without burnout. Danielle and Kyle combine clinical experience + business strategy to pull back the curtain on what actually works in a modern brick-and-mortar practice, from patient experience and automation to leadership, team performance, and profitable marketing. What You’ll Hear: ✨ Marketing that generates new patients consistently GBP, local SEO, Instagram strategy, referral partnerships, funnels, Google rankings, and automation. ✨ Systems that scale Day 1/Day 2 process, SOPs, scheduling, collections, KPIs, team efficiency, and patient retention. ✨ Leadership + operations Hiring, training, delegating, building a culture, improving communication, and managing performance. ✨ Mindset + nervous system for clinic owners Capacity expansion, avoiding burnout, nervous system regulation, and CEO-level decision-making. If you’re asking these questions, this is your show: “How do I get more new patients without relying on referrals or ads?” “How do I grow revenue without adding more hours to my schedule?” “How do I systematize Day 1/Day 2 so my conversions increase?” “How do I build and train a team that I can trust?” “How do I scale from one provider to multiple providers the right way?” This is the podcast for when you're ready to stop hustling, start scaling, and build a business that runs without you doing absolutely everything. Tune in to grow your clinic, simplify your systems, and reclaim your life—one episode at a time.

  1. 5h ago

    The Business Decisions You Need to Stop Making on Autopilot

    What if some of the things keeping you stuck are the things you never stopped to question? In this episode, we’re diving into the power of asking “why” and challenging the beliefs, systems, schedules, and decisions we’ve carried forward simply because they’re familiar. We share how this mindset has changed the way we approach our own business and life, why we stopped recording video podcasts, what that decision taught us about challenging the status quo, and how the same mindset can help you rethink your schedule, team structure, pricing, care plans, delegation, and the way your business fits into your life. Tune in to learn how asking why can create more leverage, freedom, and alignment.   In this episode, you will learn: 00:00 Why we started questioning the things we do on autopilot. 03:45 How to identify the things in your business that are no longer serving you. 07:45 The different areas to examine when your clinic feels stuck. 11:30 How to build a practice that fits your life instead of letting your business take it over. 14:30 Are you building your dream or someone else’s version of success? 18:30 How the right team structure creates the leverage to reach your goals. 21:30 The business decisions that can help you work less and make more. 24:30 How to calculate the value of your time and identify higher-leverage work   Resources + Links Join The Expanded Collective & Install Our Systems In YOUR Practice: https://www.skool.com/local-authority-builders/about   Follow Danielle: @dr.danielleroach The Expanded Collective: @theexpandedcollective

  2. Sep 9

    The Numbers That Reveal Where Your Clinic Is Losing Money

    Are you busy, overwhelmed, and still unsure why your clinic is not making more money? In this episode, we break down how to use your data to understand the full patient journey and identify exactly where your clinic is gaining momentum, losing patients, or leaving money on the table. We talk about how the right numbers show whether you have a marketing problem, a follow-up problem, a systems problem, or a profitability problem. Tune in to learn how to compare acquisition costs to patient value and use data to make smarter decisions that help you grow with more clarity and confidence.   In this episode, you will learn: 00:00 What numbers should you actually be tracking in your clinic? 04:00 How to calculate your cost per lead across different marketing channels. 05:45 What your lead-to-booked appointment rate says about your follow-up. 08:00 How to tell if you have a marketing, follow-up, or systems problem. 10:45 How to calculate your true cost to acquire a new patient. 14:30 What your patient visit average tells you about retention. 17:30 How to calculate lifetime value and compare it to acquisition costs. 19:00 What they learned from an ad campaign they thought was failing. 22:45 Why being busy doesn't always mean your clinic is profitable.   Resources + Links Join The Expanded Collective & Install Our Systems In YOUR Practice: https://www.skool.com/local-authority-builders/about   Follow Danielle: @dr.danielleroach The Expanded Collective: @theexpandedcollective

  3. Sep 2

    The Practitioner to CEO Shift Every Clinic Owner Needs

    Are you a great practitioner but still struggling to run your practice like a business? In this episode, we’re breaking down the shift from practitioner to CEO and why being good at your craft does not automatically make you good at running a company. We talk about knowing your numbers, understanding the patient journey, identifying the constraint in your business, and creating the space and perspective needed to work on the business instead of constantly working in it. Tune in to learn how to make decisions with more clarity and build a practice that creates more revenue, leverage, and freedom.   In this episode, you will learn: 00:00 Are you running your practice like a practitioner or a CEO? 03:45 Why being a great practitioner does not automatically make you a great CEO. 06:15 How flying blind on your numbers leads to the wrong business decisions. 08:30 Why you cannot work in the business and effectively work on it at the same time. 09:30 What separates a CEO from a provider? 11:00 Why knowing your numbers helps you make better decisions. 14:30 The 3 roles every business needs and how to identify yours. 19:00 How trying to bring every idea to life can hold your business back. 22:30 Tips to find the constraint that is limiting your practice. 25:30 How AI and automation help you buy back your time.   Resources + Links Join The Expanded Collective & Install Our Systems In YOUR Practice: https://www.skool.com/local-authority-builders/about   Follow Danielle: @dr.danielleroach The Expanded Collective: @theexpandedcollective

  4. Aug 19

    The 10/10 Patient Experience That Keeps Patients Coming Back

    Are you overlooking the little things that determine how patients actually feel in your practice? In this episode, we break down why the way you make people feel matters more than anything else in their patient journey, from their first interaction with your team to every visit that follows. We share how leading with empathy, anticipating questions, creating a welcoming environment, and adding thoughtful touches help patients feel safe, valued, and cared for. Tune in to learn how to create a patient experience people want to come back to.   In this episode, you will learn: 00:00 Why making people feel comfortable can determine whether they say YES. 05:00 Where can the patient experience start to break down before they see the doctor? 07:45 The “lead with empathy” approach that helps patients feel safe and understood. 11:30 What can your worst customer experiences teach you? 12:45 Create the opposite of the experiences your patients already hate. 15:15 The gestures that can make patients feel genuinely cared for. 17:30 What changes after a patient officially starts care? 18:30 Can a better experience improve retention, referrals, and family growth? 19:45 The rule for creating a patient experience people remember.   Resources + Links Join The Expanded Collective & Install Our Systems In YOUR Practice: https://www.skool.com/local-authority-builders/about   Follow Danielle: @dr.danielleroach The Expanded Collective: @theexpandedcollective

  5. Aug 12

    How to Turn Your Instagram Profile Into a Patient-Generating Landing Page

    If someone landed on your Instagram today, would they know exactly why they should choose your clinic? In this episode, we break down the 3 posts we believe every clinic owner should pin to the top of their Instagram profile. We talk about how each post plays a different role in building trust, overcoming objections, helping people see themselves in your content, and creating a stronger connection with the person behind your brand. Tune in and learn how to make your Instagram profile do more of the selling for you.   In this episode, you will learn: 00:00 The 3 pinned posts that can turn your Instagram into a patient-generating landing page. 06:00 Who should your first pinned post be speaking directly to? 07:30 Tips to use your first pinned post to niche down and overcome objections. 10:00 Ways to create content patients can easily share with their families. 12:45 What should patients know before their first visit? 15:45 Why you should answer common questions before they become reasons not to book. 17:15 How should your founder story connect with your ideal patient? 23:00 Why the messy middle can make your founder story more relatable. 27:30 What makes an Instagram profile feel personal instead of generic? 28:30 The 3 questions to ask when auditing your Instagram profile.   Resources + Links Join The Expanded Collective & Install Our Systems In YOUR Practice: https://www.skool.com/local-authority-builders/about Apply for the founding round of the CEO Transformation Intensive and build a business that thrives without running entirely on you: https://tec-ceo-intensive.netlify.app/   Follow Danielle: @dr.danielleroach The Expanded Collective: @theexpandedcollective

  6. Aug 5

    The STORY Framework That Makes Patients Choose You

    Are you spending hours creating content but still struggling to attract the right patients? In this episode, we introduce the STORY framework, a marketing system designed to help you create messaging that connects emotionally instead of explaining what you do. We break down why the world's best brands focus on the customer's transformation instead of their product, how to position your patients as the hero of every story, and the five-part framework that makes your marketing more memorable, relatable, and persuasive. Tune in to learn how better storytelling can help you build trust, strengthen your brand, and attract more ideal patients. In this episode, you will learn: 00:00 What Nike teaches you about marketing your clinic. 04:45 Are you talking too much about your clinic instead of your patients? 09:00 What makes Nike one of the best storytelling brands in the world? 12:15 The identity marketing strategy behind Nike's biggest campaigns. 16:00 How to build a memorable brand without a million-dollar budget. 18:45 The STORY framework for creating better marketing. 22:00 How to uncover the emotional tension driving your patient's decisions. 24:00 Paint the transformation your patients want. 27:00 Tips to make it easier for patients to take the next step. 32:30 Use your founder story to build connection without making it all about you.  Resources + Links Join The Expanded Collective & Install Our Systems In YOUR Practice: https://www.skool.com/local-authority-builders/about   Follow Danielle: @dr.danielleroach The Expanded Collective: @theexpandedcollective

  7. Jul 29

    The Sales Framework That Helps More Patients Say YES to Care

    Are you confident in the care you provide but uncomfortable when it comes time to sell it? In this episode, we break down the sales skills every clinician needs to confidently guide patients from their first conversation through the decision to start care. We share how to uncover what patients truly want, communicate with more confidence, simplify your Day One and Day Two conversations, and present your recommendations without projecting your own beliefs about money onto them. Plus, we dive into handling objections, discussing finances, using silence strategically, and more. Tune in to strengthen your sales conversations, increase conversions, and help more of the right patients confidently commit to the care they need.   In this episode, you will learn: 00:00 The sales skills that turn an unsure patient into a confident YES. 06:30 Are you letting your own money mindset determine what you recommend? 09:00 The role energy and tonality play in building patient trust. 15:30 What do you do when you don’t feel confident enough to sell your care? 18:00 How to use AI to identify where your patient conversations need improvement. 19:45 Make your Day One conversation about the patient, not your process. 25:15 Ask better questions instead of simply asking more. 28:30 Which questions actually belong in your Day One conversation? 30:45 Shift from tactical technician to strategic health partner. 32:00 How to keep patients engaged before presenting your care plan. 36:15 How to simplify complex information so patients understand why your care matters. 43:15 Why setting expectations early improves long-term patient retention. 49:15 What should you do after you tell a patient the price? 51:30 How to work through hesitation without being pushy. 55:30 The team approach that helps more patients say yes.   Resources + Links Join The Expanded Collective & Install Our Systems In YOUR Practice: https://www.skool.com/local-authority-builders/about   Follow Danielle: @dr.danielleroach The Expanded Collective: @theexpandedcollective

Ratings & Reviews

5
out of 5
5 Ratings

About

The Expanded Life is a no-fluff, strategy-driven podcast for clinic owners who want to increase new patients, grow revenue, build real systems, and finally get their time back. Hosted by Dr. Danielle Roach, multi-location clinic owner and doctor of chiropractic, and her husband and marketing strategist, Kyle Roach, this show breaks down the exact systems, marketing frameworks, and mindset upgrades they used to grow Verve Chiropractic to $2M and three locations in two years. If you’re stuck doing everything yourself, capped by your schedule, or frustrated with inconsistent new patients, this podcast meets you where you are, with clear steps, simple systems, and the strategy clinic owners actually need (not just theory). Whether you’re trying to stabilize your first location, preparing to hire, optimizing your marketing machine, or expanding to multiple providers, each episode gives you actionable tools to grow without burnout. Danielle and Kyle combine clinical experience + business strategy to pull back the curtain on what actually works in a modern brick-and-mortar practice, from patient experience and automation to leadership, team performance, and profitable marketing. What You’ll Hear: ✨ Marketing that generates new patients consistently GBP, local SEO, Instagram strategy, referral partnerships, funnels, Google rankings, and automation. ✨ Systems that scale Day 1/Day 2 process, SOPs, scheduling, collections, KPIs, team efficiency, and patient retention. ✨ Leadership + operations Hiring, training, delegating, building a culture, improving communication, and managing performance. ✨ Mindset + nervous system for clinic owners Capacity expansion, avoiding burnout, nervous system regulation, and CEO-level decision-making. If you’re asking these questions, this is your show: “How do I get more new patients without relying on referrals or ads?” “How do I grow revenue without adding more hours to my schedule?” “How do I systematize Day 1/Day 2 so my conversions increase?” “How do I build and train a team that I can trust?” “How do I scale from one provider to multiple providers the right way?” This is the podcast for when you're ready to stop hustling, start scaling, and build a business that runs without you doing absolutely everything. Tune in to grow your clinic, simplify your systems, and reclaim your life—one episode at a time.

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