The LO Down Mortgage Podcast

Connor Bartley
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  • Entrepreneurship

The LO Down Mortgage Podcast is THE podcast where we talk to the Top 20% of Loan Officers about the path to growth, the struggles they encountered along the way and the triumphs they celebrated.  Each episode is packed with valuable insights on how to grow and scale from $1-2M a month in volume to $2-5M a month and beyond.  If you're serious about growing your production volume, learn from those that have already been through it.  

  1. 5d ago

    Why This LO Refuses to Call 250 Realtors a Week - The LO Down w/ Mike Kofahl

    Mike Kofahl spent ten years in corporate America, an MBA, a background in tax law, and 33 countries' worth of stamps in his passport before his wife finally talked him into mortgage. His first year, the top producers around him handed him every deal they didn't want. Messy investor files. Multiple properties. Tax liens. The stuff nobody else wanted to touch. He didn't complain. He learned the rules instead. Turns out when you actually know the guidelines cold, almost every complicated file has a way forward. That "junk" became his specialty, and some of those same investors are still on his book six years later. Then he did something that sounds insane on paper. Everyone told him to call 250 realtors a week. He said no. His logic: exclusivity sells. Nobody wants into a nightclub everybody's already in. He'd rather work deeply with fewer people than shallowly with everyone. He doesn't want to be known as the mortgage guy either. He wants to be the money guy. A third of his calls in any given week have nothing to do with a mortgage at all, taxes, investments, random business questions. He answers anyway. Because the person who helps you when there's nothing in it for them is the person you call when there finally is. This episode also gets into how he built his book half investors, half regular buyers, on purpose, as a hedge against the next downturn, and how he's now training his 23 year old son to think like what Mike calls a financial detective, piecing together someone's whole financial picture one document at a time. If you've ever been told to do more volume, call more people, and chase every deal, this conversation is the opposite advice, and it's worth hearing why it worked. Subscribe to the newsletter: lowdownmortgagecommunity.com/subscribe Take the free diagnostic: lowdownmortgagecommunity.com/diagnostic

  2. Sep 26

    Relational or Not at All - The LO Down w/ Hayley Woodworth

    Hayley Woodworth walked into a real estate office as a high school intern. When she graduated, they told her there was no room for her. She just didn't leave. That's the whole blueprint right there. Stubborn, relationship-first, and completely unwilling to take the easy no. She got into mortgage in 2009, arguably the worst possible year to start, and cut her teeth managing a foreclosure portfolio of 150 distressed properties. That kind of chaos either breaks you or it teaches you to run a business. For Hayley, it taught her the one thing she'd build her entire career around: never be the lender nobody can reach. For the last 11 years, she's run her business as a true 50/50 partnership, same office, same expenses, same commission split, completely different books of business. One rule keeps it alive: total trust. They've had exactly one disagreement in 11 years, and it was about blinds. This episode gets into the annual event she runs called Flat of Flowers, why she still struggles with letting go of files even though she knows she has to, and the exact moment she finally trusted her brother-in-law, a former nurse with zero mortgage experience, to run deals without her hovering. You'll also hear her answer to the Shark Tank question. Most people say marketing. Hayley says a concierge service, someone dedicated to holding a client's hand through paperwork, closing, even the scam mail that shows up after your mortgage gets recorded. She's mom first, chasing 50 million dollars, and refusing to sell her soul to get there. Subscribe to the newsletter: lowdownmortgagecommunity.com/subscribe Take the free diagnostic: lowdownmortgagecommunity.com/diagnostic

  3. Sep 19

    The DISC Profile Says He Shouldn't Be a Loan Officer - The LO Down w/ Travis Waters

    Travis Waters has been in mortgage for over twenty years and he still doesn't love selling. His DISC profile doesn't look like a salesperson's. It looks like an underwriter's. And he built his entire book of business around that fact instead of fighting it. No cold calling. No pitch decks. No pressure. Just relentless consistency on the boring stuff nobody wants to do anymore. Answer the phone. Close on time. Say what you're going to do, then do it. Travis says that alone puts you ahead of ninety percent of the industry, and honestly, he's right. This episode gets into how a broken leg and four years of college soccer taught him to stop obsessing over outcomes he can't control. The shot's in the air for three seconds. Either it goes in or it doesn't. You can't let that ruin the other forty-eight minutes. You'll hear how he spends 45 minutes just getting to know a borrower as a person before he even opens the loan file, why he sends unscripted 30-second videos that use the client's actual first name, and why more than one client admitted they almost didn't watch it because they assumed it was AI. There's also his answer to the Shark Tank question. Most people say marketing. Travis says people. Hire an assistant, hire another LO, and you're not just growing your business, you're handing someone else a paycheck too. If you're tired of chasing tactics and want to see what twenty years of just nailing the fundamentals actually builds, this one's worth the full listen. Subscribe to the newsletter: lowdownmortgagecommunity.com/subscribe Take the free diagnostic: lowdownmortgagecommunity.com/diagnostic

  4. Sep 12

    Fired Before Thanksgiving, Now a Top Loan Officer - The LO Down w/ Austin Braaten

    Austin Braaten got fired before Thanksgiving. No restaurant would touch him after that. Ten years later he's running a first-time homebuyer practice in Placer County, coaching realtors as an unpaid sales force, and raising four kids under six years old. Every DISC profile said he shouldn't be a loan officer. Too systems-driven. Too risk-averse. Too laid back. Recruiters told him this business wasn't for his personality. He turned that "weakness" into the whole business. While the industry pushed the hard-charging, F-bomb-dropping loan officer stereotype, Austin built trust by being the opposite. Calm. Patient. Meeting people where they are. That's what kept clients coming back for a decade. This episode also gets into the moment Austin's own family lost their home in the crash, and how that memory sat quiet for years until he connected the dots six months into the job. Then there's the book, Buy Back Your Time, that finally gave him language for the burnout he kept running from. You'll hear him talk about redlining. The pain threshold every entrepreneur hits right before they scale, quit, or sell. Austin hit it more than once before he finally brought on help. There's also a masterclass on leverage. Why teaching 200 realtors beats running 200 seminars yourself. Why coaching only works if you're willing to surrender your ego to the process. And why AI isn't taking his job, because context beats information every time. If you're closing 8 to 12 loans a month and wondering if you're the bottleneck in your own business, this conversation is your future self tapping you on the shoulder. Where will you be in 30 years if nothing changes? Austin already answered that question. Now it's your turn.

  5. Sep 5

    Your P&L Isn't Complicated, It's Just Built Badly - The LO Down w/ Jeremy Millar

    He's never closed a single mortgage loan. He might understand your business better than you do. Jeremy Millar walked into a mortgage brokerage six years ago as a total outsider. What he found was a stack of financial data nobody was using, and a husband-and-wife team who had no idea what their own numbers were telling them. He's spent every year since turning that discovery into a career, and this conversation is a masterclass in why "I'll hire once I hit the numbers" is exactly backwards. Jeremy breaks the entire business down into five simple levers: presence, process, people, production, profit. Production isn't the goal. It's the result. And the loan officers who grow fastest are the ones who add people before they feel ready, not after. He'll also tell you the real reason most P&Ls feel terrifying: they were built by accident, patched together since 2012, and nobody ever simplified them. And he'll tell you, bluntly, what happens to originators who never learn to read their own numbers. Lamborghinis. Luxury handbags as team incentives. Hundreds of thousands of dollars that vanish the moment rates shift. If you've never once asked what your net margin actually is, this episode is your wake-up call. Inside this episode: The five levers that actually drive a mortgage business, and why most originators pull the wrong one first The exact production number where a P&L model starts to make real sense Why an ancient business book from 1984 explains your biggest bottleneck right now The blunt truth about why most originators never reinvest in their own business What your numbers are already trying to tell you, if you'd just look You can't control rates. You can't control the market. You can control your numbers. Press play. Links & Resources Mentioned in the EpisodeJeremy Millar / Bookkeeping for Brokers Website: bookkeepingforbrokers.com — where he offers to walk anyone through their own P&L, free of chargeLinkedIn — mentioned as a way to DM him directly; no specific profile URL was given on the call, worth grabbing his exact handle before publishing show notesThe LO Down Newsletter signup: lowdownmortgagecommunity.com/subscribeThe LO Down Diagnostic (the three-part self-assessment: hourly rate, strategic hire, stage of growth): lowdownmortgagecommunity.com/diagnostic

  6. Aug 29

    Stop Chasing $100M. Do This Instead - The LO Down w/ Laurie Nelson

    She beat 400 loan officers nationally and hit #1 in her company. Then she stared at her laptop screen, saw her name at the top, and felt... nothing. Laurie Nelson has 26 years in mortgage. No mentor. No training. She started handwriting 1003s off telemarketing leads in 1999 and clawed her way up the hard way, saying yes to every deal, every agent, every red flag, until her business was running her instead of the other way around. Then she fired her biggest referral partner. Business went up. Then she hired a coach who had never closed a single mortgage loan in her life, and it changed her more than any sales training ever did. This episode is a masterclass in the difference between success and fulfillment. Laurie breaks down why chasing a number without changing your environment is a losing game, why "think like a dude" became her go-to advice for women who won't ask for what they need, and why she waited way too long to make a change that made mortgages fun again. If you're closing loans but hating the climb, this conversation is your permission slip to want more than the number. Inside this episode: Why she'd skip straight to being an LOA if she started over today The real reason her first big "breakup" with a toxic referral partner grew her business instead of shrinking it What a non-mortgage leadership coach taught her that no mortgage coach ever did Why she stopped chasing $100M and started closing more anyway Her blunt advice for any woman working on an island at her company You don't need a bigger goal. You need a better environment. Press play.

  7. Aug 22

    Stop Selling Mortgages. Start Caring for People - The LO Down w/ Ray Severance

    Ray Severance could not spell mortgage when he started. He was 20 years old, newly married, working three jobs, and someone handed him a stack of leads and said call them until someone says yes. Thirty years later he is the mayor of his town — not the actual mayor, just the guy who cannot walk into a grocery store without bumping into a past client. Same market. Same approach. President's Club producer. In this episode Ray breaks down the philosophy that has built a three-decade career without burning out, blowing up his family, or chasing every new platform that promised to change everything. He talks about the pilot analogy — the one he uses to keep clients calm through a complicated process and the one he uses to explain to referral partners why they should trust his team and not just him. He talks about what happened when he lost his support staff and had to do everything himself again, and what he learned about where his highest value time actually belongs. He talks about leaving money on the table. On purpose. Because the table he chose was the dinner table. And he closes with the shift that changed everything for him — from selling mortgages to caring for people. Simple idea. Completely different business. If you have been in this industry long enough to know the basics and are trying to figure out what sustainable actually looks like, this episode is worth your full attention. Subscribe to the LO Down newsletter — weekly content for producers building something bigger: lodownmortgagecommunity.com/subscribe Take the LO Down Diagnostic — five minutes, three assessments, real dollar figure on what your business is costing you: lodownmortgagecommunity.com/diagnostic

  8. Aug 15

    The Loan Officer Who Figured Out How to Stop Working - The LO Down w/ Trevor Higgins

    Most loan officers think the ceiling they're hitting is a lead problem. It's not. Trevor Higgins walked into the mortgage industry with a copy of Mortgages for Dummies and zero plan. He sat in a Wells Fargo call center during a refi boom, figured out the business from scratch, and eventually built a $50M+ production model around real estate investors — because he became one himself. In this episode Trevor breaks down the math that changed everything: your hourly rate. Take your monthly commission, divide by hours worked, and suddenly every task you're still doing yourself has a dollar figure attached to it. If you can pay someone $15 an hour to do what you're doing at $100 an hour, you're not saving money — you're burning it. Trevor made his first hire and watched production jump from $25M to $35M. Then $50M. Then more. He also tells you exactly why most loan officers never get there. Two things: they keep chasing the easy button instead of picking a lane and going all in. And they confuse spreadsheet coaching — make this many calls, follow this script — with actual coaching, which is helping someone find their own answers so they actually believe them enough to act. Trevor also shares the hot tub conversation in Cabo with a billionaire who owned 80% of the oil wells in Texas that shaped how he thinks about relationships and network. Not a bad setting for a lesson that stuck. If you're bumping the same ceiling and can't name what needs to change, this is the episode. Subscribe to the LO Down newsletter for weekly content built for originators ready to build something bigger: https://www.lodownmortgagecommunity.com/subscribe Take the LO Down Diagnostic — three assessments, five minutes, tells you your hourly rate, your next hire, and your stage of growth: https://www.lodownmortgagecommunity.com/diagnostic

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About

The LO Down Mortgage Podcast is THE podcast where we talk to the Top 20% of Loan Officers about the path to growth, the struggles they encountered along the way and the triumphs they celebrated.  Each episode is packed with valuable insights on how to grow and scale from $1-2M a month in volume to $2-5M a month and beyond.  If you're serious about growing your production volume, learn from those that have already been through it.  

Information

  • Creator
    Connor Bartley
  • Years Active
    2025 - 2026
  • Episodes
    126
  • Rating
    Explicit
  • Copyright
    © 2026 Connor Bartley
  • Show Website
    The LO Down Mortgage Podcast

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