Shop Talk Her Way

JeanAnn SaintGrace
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Shop Talk Her Way is where former shop owner and coach JeanAnn Saint Grace opens up the books on what it really takes to run a profitable, sustainable, and well-balanced auto repair business. With decades of experience in bookkeeping, operations, and leadership, JeanAnn brings an honest, no-fluff approach to shop management — all from a woman’s perspective. From financial systems and staffing to communication and culture, she shares insights that help shop owners (and especially women in the industry) take control, build better businesses, and enjoy the ride. Whether you’re turning wrenches, balancing the books, or scaling to your next location, you’ll find encouragement, strategy, and a healthy dose of “you’ve got this” in every episode. Shop Talk Her Way is an AutoFix Auto Shop Coaching production — helping shops thrive, her way. Thanks to WorldPac and the WorldPac Training Institute (WTI) for sponsoring Shop Talk Her Way. Visit worldpac.com for the latest in auto parts distribution and wtitraining.com to explore training programs that can take your career to the next level.

Episodes

  1. 1D AGO

    How to Build a Profitable Auto Shop (& What Nobody Told You) | Ep. 1

    Thanks for listening to Shop Talk Her Way! We believe that to make it in this industry, no matter your role or experience, you need training! That's why we recommend the WorldPac Training Institute. Training for any experience level in person and online. Learn more HERE Join host JeanAnn SaintGrace in the very first episode of "Shop Talk Her Way" as she shares her candid story of becoming an “accidental shop owner”—and how she turned challenges into powerful lessons for anyone in the automotive industry. Whether you’re just starting out or have been running a shop for years, this episode is packed with hard-won insights on financial planning, team leadership, succession, burnout, and making your business work for you—not the other way around. #AutoShopLife #ShopOwner #Podcast Timestamps:00:00 What It Really Takes to “Break Even” in Today’s Auto Shops00:45 Accidental Shop Owner: JeanAnn’s Unexpected Journey02:32 From Trucker’s Daughter to Auto Shop Entrepreneur06:33 Building (Literally) from the Ground Up09:06 The Myths & Mistakes Most Shop Owners Make About Profit13:01 When a “Break Even” Mentality Isn’t Enough17:07 How Coaching Changed the Game 20:56 Why So Many Shop Owners Avoid Talking About Profit22:02 The Heart of the Auto Industry: Service and Saving the Day24:44 Growing Pains: Hiring, Firing, and Doing It All25:55 Burnout & The Breaking Point—JeanAnn’s Struggle Behind the Scenes29:14 When Life Changes Everything: Facing Cancer and the Sale of the Shop32:01 The Only Numbers That Matter When Selling Your Business34:15 Grief, Growth, and Finding a New Purpose36:17 How Leadership (Not Just Customer Service) Makes or Breaks a Shop38:41 What Shop Owners Need to Learn About Money40:52 Setting the Stage for Your Shop, Your Way

    43 min

  2. EPISODE 1

    Shop Talk Her Way Trailer

    Listen to Shop Talk Her Way each Wednesday!

    1 min

Trailer

About

Shop Talk Her Way is where former shop owner and coach JeanAnn Saint Grace opens up the books on what it really takes to run a profitable, sustainable, and well-balanced auto repair business. With decades of experience in bookkeeping, operations, and leadership, JeanAnn brings an honest, no-fluff approach to shop management — all from a woman’s perspective. From financial systems and staffing to communication and culture, she shares insights that help shop owners (and especially women in the industry) take control, build better businesses, and enjoy the ride. Whether you’re turning wrenches, balancing the books, or scaling to your next location, you’ll find encouragement, strategy, and a healthy dose of “you’ve got this” in every episode. Shop Talk Her Way is an AutoFix Auto Shop Coaching production — helping shops thrive, her way. Thanks to WorldPac and the WorldPac Training Institute (WTI) for sponsoring Shop Talk Her Way. Visit worldpac.com for the latest in auto parts distribution and wtitraining.com to explore training programs that can take your career to the next level.

Information

  • Creator
    JeanAnn SaintGrace
  • Years Active
    2K
  • Episodes
    2
  • Rating
    Clean
  • Copyright
    © @AutoFix Auto Shop Coaching production