The Event Debrief

EventsAir

The Event Debrief (by EventsAir) is a podcast community for event planners and event professionals focused on learning, sharing ideas, and growing better events together. Each episode features conversations with event experts and stories from peers about on event strategy, marketing, technology, AI and operations. From emerging trends to case studies, attendee experience to event ROI - join The Event Debrief Community today!

Episodes

  1. How to lose your audience in 5 ways: Lessons from 600+ events

    3d ago

    How to lose your audience in 5 ways: Lessons from 600+ events

    Audience engagement doesn't disappear by accident — it's often lost through a series of small decisions that seem insignificant in the moment. In this episode of The Event Debrief, Alex Urquhart speaks with Luke Hannan, Professional Conference MC and facilitator, about the five most common ways event teams lose an audience and what can be done to prevent it. Drawing on experience from more than 600 conferences, leadership forums, and live events, Luke shares practical lessons from the front of the room — including the warning signs of disengagement, the hidden factors that impact audience energy, and why event success depends on much more than great speakers and a good venue. They explore: • The five fastest ways event teams lose audience attention• Why attendee engagement is the biggest predictor of event success• The small production details that have a surprisingly large impact• How AV teams, speakers, venues, and organisers influence event flow• The risks of unprepared sponsors and senior leaders taking the stage• Why breaks, catering, timing, and audience movement matter more than you think• The value professional MCs bring to event outcomes• Practical ways to maintain energy, momentum, and participation throughout an event Whether you run conferences, exhibitions, association events, corporate meetings, or leadership forums, this episode provides actionable insights into creating experiences that keep audiences engaged from start to finish. Guest: Luke Hannan — Professional Conference MC & Facilitator, Luke Hannan MC Hosted by: Alex Urquhart, EventsAir Follow the podcast for more conversations on event strategy, event technology, attendee engagement, and the future of events. Important links from the episode: 🔗 Find out more about Luke Hannan here: https://lukehannan.com.au/ 🔗 Connect with Luke on LinkedIn: https://www.linkedin.com/in/lukehannan/ 📩 5 essentials to keep your audience engaged: 5 essentials to keep your audience engaged.pdf

    37 min
  2. A Practical Guide to Getting Started with AI in Events

    Mar 22

    A Practical Guide to Getting Started with AI in Events

    AI can transform an event — but where do planners even start? In this episode, we cut through the hype and focus on practical AI use cases for events, conferences, and event professionals that you can apply immediately. Joining the conversation is Grant Whitehead (Co-Founder of Wallfly), who shares simple yet highly valuable use cases of how AI is already being used across event planning, event marketing, and event operations to save time, reduce manual work, and improve attendee experience. This episode tackles one of the biggest challenges in the events industry right now: understanding AI is important — but not knowing how to implement it in real event workflows. If you’re an event planner, conference organiser, or event marketer looking to get started with AI in events, this episode gives you a clear, practical starting point. What we will discuss in this episode: How to identify AI opportunities in event planning workflows2 practical AI use cases for events you can apply immediatelyUsing AI to automate event emails and attendee communicationsHow to reduce manual admin and repetitive event tasksUsing AI to generate test data for event platforms and appsHow AI improves attendee experience through better communicationWhy most AI tools feel overwhelming (and how to simplify them)How AI is changing the role of event planners and event teamsWhere AI delivers the most value in conferences and live eventsKey takeaway: AI in events isn’t about replacing event planners — it’s about removing repetitive tasks so you can focus on delivering better conferences, experiences, and outcomes. About the guest: Grant Whitehead is Co-Founder of Wallfly (https://www.wallf.ly/) and an event technology expert with a background in AV production, web development, and event delivery. He works with event teams to implement practical AI solutions that improve efficiency, streamline workflows, and enhance event experiences. For more information on how EventsAir supports better event planning and event delivery, visit ⁠https://www.eventsair.com/ ⁠for more info.

    35 min
  3. AI in Events in 2026: Separating the Hype from Real Value

    Feb 10

    AI in Events in 2026: Separating the Hype from Real Value

    Everyone’s talking about AI in events - but few are talking about what’s actually working.  In this episode, we cut through the hype and get practical about what AI will actually deliver for event professionals by 2026. Joining the discussion are three event tech leaders: Cam MacIntosh (Google Cloud), Mehdi Khalili (EventsAir), and Brandon Wernli (BW Events Tech). We unpack what’s working right now, what’s overhyped, and where AI is making measurable impact across attendee experience, sponsorship ROI, and planner efficiency. If you’re trying to figure out where to invest (and what to ignore), this episode is your shortcut. What we will discuss in this episode: Why so many AI projects still deliver little to no ROI — and what that means for events The current state of AI in events (2025): what teams are actually doing today The biggest misconception about AI in the event industry right now Real AI use cases improving attendee experience (personalisation, matchmaking, content curation) How AI can drive better sponsorship ROI (lead scoring, behavioural insights, smarter reporting) Where AI is already boosting planner efficiency (automation, scheduling, reporting, decision support) What’s still too early, too risky, or simply marketing fluff The human factor: privacy, trust, change resistance, and leadership buy-in What skills event teams should start building to stay relevant through 2026 Practical takeaways: realistic AI actions planners can implement in Q1 2026 For more information on how EventsAir supports better event delivery, visit https://www.eventsair.com/ for more info.

    54 min
  4. How 1% Improvements Can Transform Your Delegate Experience

    Feb 10

    How 1% Improvements Can Transform Your Delegate Experience

    Unforgettable delegate experiences don’t come from blockbuster ideas — they come from small, compounding improvements that add up. In this episode, we break down how marginal gains — tweaks as small as 1% — across the event lifecycle can dramatically boost attendee satisfaction, engagement and ROI. In this episode we walk through practical strategies you can apply at every stage — from pre-event communication and smoother registration, to real-time onsite enhancements and post-event feedback loops. Whether you’re a seasoned planner or scaling your first hybrid event, this episode gives you actionable tips without the overwhelm. What we’ll discuss in this episode Why delegate experience is the thing that separates “fine” events from "unforgettable" ones The “1% improvements” mindset — and why it works so well for event planning How the delegate journey starts before the event even begins Quick wins for better registration, check-in, and attendee onboarding How to use event tech to remove friction (not create it) Onsite improvements that make events feel smoother and more premium Simple ways to increase engagement and participation during sessions How to create better networking moments without forcing awkward icebreakers Using live feedback to improve the experience in real time Post-event follow-up strategies that keep the value going long after the event Listen in and find out how thoughtful, targeted enhancements make events feel effortless and memorable.

    43 min

About

The Event Debrief (by EventsAir) is a podcast community for event planners and event professionals focused on learning, sharing ideas, and growing better events together. Each episode features conversations with event experts and stories from peers about on event strategy, marketing, technology, AI and operations. From emerging trends to case studies, attendee experience to event ROI - join The Event Debrief Community today!