The Nonprofit CEO Podcast

Adam Jeske

Nonprofit CEOs carry decisions they can't fully discuss with their board, their team, or their peers. So they carry them alone. Each week, Adam Jeske, The Nonprofit CEO Advisor, sits down with a nonprofit CEO to go inside the decisions they carry: the agonizing restructure, the wonky board dynamic, the moment that defined their tenure. Adam has been in over 230 of these conversations. The patterns are striking and valuable. This podcast surfaces them so you can lead with the perspective most CEOs never get. For weekly patterns, synthesis, and peer intelligence between episodes, subscribe to The Nonprofit CEO Briefing at nonprofitCEO.com. 

  1. 11h ago

    036 Can I Decide Without All the Facts? | National Council on Aging President & CEO Ramsey Alwin

    In 2023, Ramsey Alwin had to decide when to bring the network of organizations on aging issues back together in person. The National Council on Aging's annual Age+ Action Conference had drawn more than 1,200 people at its peak, and it had gone virtual during the pandemic. The field wanted to come back. Aging network professionals had lost clients, colleagues, and family members, and they wanted to grieve together. They also work closely with older adults, many with multiple chronic conditions. Other aging conferences had outbreaks in the months before NCOA's, and some of Ramsey's own team caught COVID at them. "That weighed heavy on me," she says. With about a month and a half to decide and secure space, NCOA ran two conferences in one, virtual and in person, to test the waters. Attendees were tested and masked, and they used name tags, sticky notes, and dots to show how close they wanted to get. There was no outbreak. The next year, the conference went fully back in person. "I wish I knew ahead of time everyone was going to be safe," she says. This conversation covers how she decided without all the facts, weighing conflicting information from the field and from other conferences, the CDC data NCOA had from its $50 million vaccine outreach work, and the coalitions of national leaders she drew on. She also talks about why the people part is the most complex part of the CEO role, what only the CEO can do, how she thinks about the power of the role, and the goal NCOA met ahead of schedule: improving the health and economic security of 40 million older adults. Ramsey Alwin is President and CEO of the National Council on Aging, which works with senior centers, area agencies on aging, and community and faith-based organizations to help older adults age well. NCOA reported $77.9 million in revenue in fiscal year 2025.

    036 Can I Decide Without All the Facts? | National Council on Aging President & CEO Ramsey Alwin
  2. Oct 20

    035 What Do I Keep? What Do I Change? | Church World Service President & CEO Rick Santos

    When Rick Santos became CEO of Church World Service, it was a homecoming.  He had spent his first 13 years in international development there, left for more than a decade, and returned to succeed the leader he had once worked for. That leader had led the organization for 27 years. Some of the furniture was the same. So were some of the systems, and so was the CFO. The organization “had been functioning really well for about 20 years, but it hadn’t really changed much in those 20 years,” he says. He faced the question every new CEO faces: “What do I keep? What do I change?” He spent six months listening. Then he brought the staff and board a package of strategic priorities: one program team in place of two silos, a more nimble organization, a broader funding base, and transparent collaboration.  Rick brought in outside consultants so his leaders would share an understanding of the problem, and he gave the leaders facing the biggest changes control over the pace.  One answer never satisfies him when he asks why something is done a certain way: “'That’s how we’ve always done it.' For me, that’s never the right answer.” He also talks about the merger he previously led at IMA World Health, why nonprofit mergers are more complicated than corporate ones, why a 1% overhead rate would worry him, and the underrated work of being the bridge between the board and the staff. Rick Santos is President and CEO of Church World Service, which works in refugee resettlement, disaster relief, and long-term development in the US and overseas. Church World Service reported $279.9 million in revenue in fiscal year 2025.

    035 What Do I Keep? What Do I Change? | Church World Service President & CEO Rick Santos
  3. Sep 29

    032 RIF or Resign? | Thompson Child and Family Focus President & CEO Will Jones

    Three days into his tenure, Will Jones was asked to sign a letter moving $150,000 from Thompson's endowment to cover a $200,000 payroll.  Two weeks later, the same letter was back on his desk.  Thompson was spending about $5 million a year more than it brought in, and its leaders were telling staff the model could not work any other way.  Will concluded the organization had more people than work. On a three-day beach trip with his family, he told his wife, "I know what I need to do." He would take a reduction in force to the board, and if they would not back him, this was not the right mission for him.  A board member asked whether it could wait six months. Will said it could, but in six months the number would be 50. The board backed him.  This conversation covers what it cost him to be "the heavy" in a leadership team that was "okay with the mission shutting down," and how Thompson innovated to serve more kids that were falling through cracks in the system elsewhere.  He also talks about why he stopped his executive team from voting on decisions, why leaders who can grow but don't want to are the worst fit for a growing organization, and why nearly all his peers are for-profit leaders.  Will Jones is President and CEO of Thompson Child & Family Focus, a 140-year-old youth-serving organization in the Charlotte area that works in five states. Thompson reported $49.4 million in revenue in fiscal year 2025.

    032 RIF or Resign? | Thompson Child and Family Focus President & CEO Will Jones
  4. Sep 8

    029 What Am I Even Doing Here? | Prison Fellowship President & CEO Heather Rice-Minus

    Heather Rice-Minus walked out of a board meeting without an important approval.  She had presented a new mission and vision for Prison Fellowship, built over a year of listening in prisons and long work with her leadership team. The lawyers wordsmithed. Her board chair asked whether people would understand it. The words went back on the shelf. She went home and sat with her husband, wondering what she had signed up for. Four months later, at her first board meeting as CEO, she put the same words back on the screen. She had sent a memo in advance explaining why each one was chosen. The vote to approve was unanimous. This conversation covers what happened in between, including the January meeting where she asked her leadership team to tell her what to change in the draft, and the cascading decisions that followed the vote. She also talks about the board selection process she has been rebuilding, why she would rather have 13 board members than the maximum of 21, the parental leave policy she announced in her first all-staff meeting, and why the people slightly askew from your vision are the hardest ones to see. Heather Rice-Minus is President and CEO of Prison Fellowship, the nation's largest Christian nonprofit serving people in prison, their families, and those coming home. Prison Fellowship reported $70.3 million in revenue in fiscal year 2025 and is celebrating its 50th year in 2026.

    029 What Am I Even Doing Here? | Prison Fellowship President & CEO Heather Rice-Minus

Ratings & Reviews

5
out of 5
5 Ratings

About

Nonprofit CEOs carry decisions they can't fully discuss with their board, their team, or their peers. So they carry them alone. Each week, Adam Jeske, The Nonprofit CEO Advisor, sits down with a nonprofit CEO to go inside the decisions they carry: the agonizing restructure, the wonky board dynamic, the moment that defined their tenure. Adam has been in over 230 of these conversations. The patterns are striking and valuable. This podcast surfaces them so you can lead with the perspective most CEOs never get. For weekly patterns, synthesis, and peer intelligence between episodes, subscribe to The Nonprofit CEO Briefing at nonprofitCEO.com. 

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