It's New Orleans: Out to Lunch

itsneworleans.com

OUT TO LUNCH finds economist and Tulane finance professor Peter Ricchiuti conducting business New Orleans style: over lunch at Columns in Uptown New Olreans. In his 15th year in the host seat, Ricchiuti’s learned but uniquely NOLA informal perspective has established Out to Lunch as the voice of Crescent City business. You can also hear the show on WWNO 89.9FM.

  1. Kitchen Closet

    May 24

    Kitchen Closet

    Although each of us is free to believe whatever we want, when it comes to our personal finances, we tend to operate with a number of shared beliefs. One of these is the belief in the benefit of ownership. For example, it’s better to own your own business than be an employee. Financially, that benefit is not necessarily true. Many startup business owners go for years before they even pay themselves at all. And many employees make a lot of money. Emotionally and psychologically, though, it’s a different story. Because happiness is, by definition, how you feel – owning your own business can be the greatest thing ever - if you feel good about the inevitable challenges it brings. Both of Peter's guests on this edition of Out to Lunch have taken the leap from employee to owner. And both of them have businesses that are dependent not just on their business acumen, but also on their singular talent and taste. Sue Zemanick started her career in New Orleans in 2003 as a chef at Commander’s Palace. By 2005 she was Executive Chef at Gautreau’s in Uptown New Orleans. In 2013 Chef Sue won a James Beard Award for “Best Chef, South.” In 2019 she opened her own restaurant in Mid City, called Zasu. In 2025, Zasu earned the Olympic Gold Medal of hospitality, a Michelin Star. Zasu is one of only a handful of restaurants to earn Louisiana's first-ever Michelin stars — and the only one run by a woman. Margaret Sche came to New Orleans from Los Angeles where she had been a fashion stylist, merchandiser and trend forecaster. Margaret was surprised to find there wasn’t a women’s fashion store here that was truly reflective of the style of the city, and the flair of its female fashionistas. She corrected that gap in the market with a store, called The Saint Claude Social Club. Today, the store is called The Closet by Saint Claude Social Club, and it has a whole different business model. It’s a fashion rental store – a real-world version of online fashion rental businesses like Rent The Runway and Nuuly, but with a local-focus. It has a curated collection of fashion ranging from Mardi Gras ballgowns to vintage finds that Margaret picks up in Paris. When you start your own business making widgets, you hope to eventually get to a point where the widget factory rolls along and keeps making money even when you’re at Disney World. But when you start a business that depends entirely on you – like your own restaurant or a curated fashion boutique - you’re not just making widgets. You’re creating experiences for other people. People don’t eat in a Michelin Star restaurant just to get enough carbs to get through the next 8 hours. And they don’t go to a curated fashion boutique to find clothes just to keep warm. The types of businesses Sue and Margaret are running demand the same kind of business skills as it takes to run a widget factory, and a whole lot more. Their businesses wouldn’t exist without their particular talents, creativity, and imagination. Out to Lunch was recorded live over lunch at Columns in Uptown New Orleans. You can find photos from this show by Jill Lafleur at itsneworleans.com. See omnystudio.com/listener for privacy information.

    32 min
  2. Visible and Invisible New Orleans

    May 17

    Visible and Invisible New Orleans

    I want to start out today by running through a few notable New Orleans landmarks:The new terminal at Louis Armstrong Airport. The U.S Custom House.The gold/copper skin on the Superdome.The Civic Theater.The W New Orleans French Quarter Hotel.The Xavier University Dormitories. There are a whole lot more on this list too. If you’re wondering what the link is between all of them, it’s the construction company that built them, or in some cases re-built them. It’s a 50 year old family firm, called Gibbs Construction. Gibbs Construction was founded in 1976, by Larry Gibbs. 43 years later, In 2019, Larry’s daughter, Lauren, took over as owner and CEO of the company. Now, here’s a list of other New Orleans buildings. See if you can tell me what these have in common:The LaLaurie Mansion on Royal Street.The Hermann-Grima House.Lafitte’s Blacksmith Shop.The Andrew Jackson Hotel.The Old Ursuline Convent. If you’re a New Orleanian, you’re probably saying, with as much nonchalance and more confidence than you have in today’s weather forecast, “Oh yeah, they’re all haunted.” Along with the French Quarter, fabulous food, and live music, the supernatural vibe that is a natural part of New Orleans is an element of the city people come here to experience. Most tourists – and locals by the way – learn about our haunted history courtesy of the oldest and largest ghost tour business in New Orleans - a company called, Haunted History Tours. Haunted History was co-founded in 1994 by partners Sidney and Kalila Smith. Today, Kalila is the sole owner of the company. Kalila is a leading authority on the subject of supernatural New Orleans. She’s the author of multiple books, including New Orleans Ghosts, Voodoo & Vampires, and Tales From The French Quarter. Her many TV appearances include CNN, Fox News, The Today Show, The Travel Channel and Discovery. She was a contributor to Sony's PlayStation II game Ghosthunter, and produced a PBS documentary on Southern hauntings. Visible & Invisible A lot of businesses have a lot in common. But some don’t. About the only way anybody could run a complex, multi-million dollar construction company is by having years of experience in the industry, which in Lauren's case she got to some degree by growing up in it. On the other hand, what’s made Kalila's business successful is the very opposite of continuity – it’s the ability to do something nobody had done before she came along and created it. Lauren and Kalila are wonderful examples of the multi-dimensional tapestry of our unique New Orleans economy, and vastly different but equally important contributors to it. Out to Lunch was recorded live over lunch at Columns in Uptown New Orleans. You can find photos from this show by Jill Lafleur at itsneworleans.com. See omnystudio.com/listener for privacy information.

    32 min
  3. After The Revolution

    May 10

    After The Revolution

    If you’re under 30, and you have any kind of original, innovative ideas, you might not know that before you were born people like you generally left New Orleans and went to places where forward-thinking was appreciated. Then, in 2005, after Hurricane Katrina had knocked the city to its knees, the river of intellectuals and social activists started to flow in other direction. All kinds of smart people with new ideas started coming here. Two of them were young guys who arrived as part of the revolution in education. Jonas Chartock was CEO of an organization called Leading Educators. Matt Candler was CEO of an organization called New Schools For New Orleans, and then Founder of an education startup called 4.0 Schools. Like pretty much everything else in New Orleans at the time, our schools and our entire education system was in ruins. In a period we can now look back on as something of an Enlightenment, Jonas, Matt, and a generation of educators completely re-imagined our education system and built what was both an education laboratory and beacon for the nation. In 2016 Jonas and Matt were guests on Out to Lunch. They were fired up about the education revolution they were a part of leading. Today’s Out to Lunch is a reunion. Ten years and some-odd on, Jonas and Matt are still revolutionaries. Matt is building electric motorbikes under the banner of Night Shift Bikes. And he’s helping build a number of other battery-based companies as General Partner of an investment fund called The Batteries Included Fund. Jonas is CEO of The Childrens Bureau of New Orleans. It’s a non-profit that provides primarily mental health support for children who have experienced a traumatic event. That support is in the form of immediate crisis intervention, and longer-term, evidence-based therapies for children and families impacted by trauma. people come and go out of your life. You’re friends for a while, maybe you were even close friends or partners – but things change, life goes on, and one way or another you drift apart. That person might not be a central part of your life any more they way they were, but your relationship with them had an affect on you, and when you run into them these days it’s still good to see them. It can even be like old times and you pick up right where you left off. It’s kind of the same for the City of New Orleans’ relationship with Matt and Jonas. They might not be the central revolutionary savior figures they were when you first rolled into town, but they’re still here. Their contributions to the education revolution continue to ripple through the system in various ways, and their current contributions to the city are not insignificant either. Out to Lunch was recorded live over lunch at Columns in Uptown New Orleans. You can find photos from this show by Jill Lafleur at itsneworleans.com. See omnystudio.com/listener for privacy information.

    34 min
  4. The Best Of All Possible Worlds

    Apr 26

    The Best Of All Possible Worlds

    In the mid 1700’s, a French author, Voltaire, wrote a biting satire that has remained a classic piece of literature ever since. The novel, Candide, is about a student who is continually beset by all kinds of horrific disasters. It’s basically a buddy comedy in which the kid’s super-upbeat tutor keeps encouraging him, by saying, “All is for the best in the best of all possible worlds.” It’s kind of today’s equivalent of advising a kid in a disadvantaged public school to, “follow your dreams and anything is possible.” The fact is, if you’re a high school kid from an economically disadvantaged background, and you’re in a not-so-great public school, it’s going to take a lot more than a positive attitude to succeed after you graduate. That’s the harsh reality that drives a ground-breaking New Orleans organization called YouthForce NOLA. YouthForce NOLA partners with every public school in New Orleans to form a bridge between the schools and local businesses. They provide kids with internships that give them real world experience. Kids and business owners, who wouldn’t normally know each other existed, get to meet and mutually benefit from their association. YouthForce NOLA can quote all kinds of statistics that explain why its operating model is spreading across the country, but this one set of numbers tells the story: since 2015 around 2,000 young people have earned over $3 million in paid internships - and 99% have continued on to college or a career. The Founder and CEO of YouthForce NOLA is Cate Swinburn. Along with YouthForce NOLA, there are a lot of organizations whose sole purpose is helping people. These organizations are generally grouped under the banner, “non- profit.” A non-profit business doesn’t have to pay federal taxes. They’re mostly exempt from property taxes. They have access to grant funding. They can receive donations that are tax deductions for the donor. And there are a whole bunch of other benefits too. But, - and there’s always a “but” when it comes to what looks like easy money – these non-profit business have to jump through a bunch of bureaucratic hoops and comply with all kinds of regulatory requirements to retain their legal definition of a 501(c)3 business. Other purpose-driven organizations that raise and spend money for reasons other than making a profit – like foundations and public entities – also have unique requirements. Here in New Orleans there’s a company whose business is maximizing the efficiency of all these types of organizations. It’s called Trepwise. It’s Founder and CEO is Kevin Wilkins. Kevin brought the original incarnation of Trepwise to Out to Lunch in 2016. The Bottom Line The term “the bottom line” is derived from accounting. It refers to the last line of a balance sheet in which you’re left staring at an incontrovertible fact – you’ve either made money or lost it. Over the last few years we’ve come to know businesses that deal in what’s called a triple bottom line. The three P’s of the triple bottom line are, Profit, People, and Purpose. In other words, there can be more to business than making money. Cate Swinburn and Kevin Wilkins are great examples of people who have proven skills in making profits, but who choose to add people and purpose to their professional lives. Out to Lunch was recorded live over lunch at Columns in Uptown New Orleans. You can find photos from this show by Jill Lafleur at itsneworleans.com. See omnystudio.com/listener for privacy information.

    30 min
  5. The Road Less Traveled

    Apr 19

    The Road Less Traveled

    If you think it feels like things are speeding up and change is coming faster than ever, well, you’re right. It took us hundreds of thousands of years to get to a worldwide population of 3 billion. We got there in 1927. From there, it only took about 70 more years – one lifetime – to get to a population of 6 billion. Back at the 3 billion mark, fewer Americans lived in urban areas. When they needed to shop for necessary supplies they’d talk about “going to town.” “Town” was often a single street. A commercial corridor. A “Main Street.” Here in New Orleans, over the 300 years of our existence we’ve had a number of main streets. Canal Street. Dryades Street. Magazine Street. Recently we’ve added Freret Street. The current incarnation of Freret street as a commercial district began with the re-birth of New Orleans after Hurricane Katrina. One of the first outposts of resurrection was a then audaciously high-end, hip, cocktail bar and restaurant, called Cure. Cure would go on to win all kinds of awards, including the Oscar of hospitality - a James Beard Award for “Outstanding Bar Program” - and the company behind it, CureCo Bar & Restaurant Group would go on to open Val’s, also on Freret Street, and other establishments, including Cane & Table on Decatur Street. Neal Bodenheimer is a Co-Founder and the Managing Partner of these ventures, as well as a partner in Dauphine’s in Washington DC, Co-Chair of the Board of Directors of Tales of the Cocktail Foundation, and author of the book, Cure, New Orleans Drinks and How to Mix ‘em. Tourists who visit New Orleans will often check out Freret Street and Magazine Street, but mostly they want to see The French Quarter. Typically, they’ll stay in a hotel in the Quarter, or at an Air B’nB in a neighborhood. There’s another local accommodation option too. It’s just west of the city. It sits on 7 and a half acres. It’s staffed by 12 employees, 24 hours a day 7 days a week, and has a full concierge desk. There’s a shuttle service to the French Quarter, and to special events like Saints games and Jazz Fest. The concierge will arrange any tour you want to go on. And they have a souvenir shop where everything is intentionally priced lower than downtown.  So, what is this place? It’s the KOA campground in River Ridge. There are 100 RV sites, 4 tent sites, and 3 deluxe lodges. The owners of KOA Campgrounds New Orleans are husband and wife team, Mike and Deborah Dunn. Yes, we have Big Ass Beers and Pat O’Briens, but we also have craft cocktails and Cure. And, yes, we have hotels on Bourbon Street and Air BnB’s Uptown, but we also have KOA Campgrounds in River Ridge. There is, as they say, more than one way to skin a cat. According to AI, the origin of that saying is unknown, but it’s thought to refer to the various solutions to the tricky business of cleaning and preparing catfish. Which is entirely appropriate for this part of the world, and for today’s conversation, referring, as it does, to various ways of achieving the desired result of enjoying a long life or a short stay in New Orleans by taking the road less traveled. Whether its locals who have turned Cure into an institution or visitors who have discovered the benefits of urban camping, all of us appreciate the unique ways both Deborah Sunn and Neal Bodenheimer are helping retain New Orleans’ reputation as a city that defies easy definition. Out to Lunch was recorded live over lunch at Columns in Uptown New Orleans. You can find photos from this show by Jill Lafleur at itsneworleans.com. See omnystudio.com/listener for privacy information.

    32 min
  6. Solutions From The South

    Apr 12

    Solutions From The South

    In conversations about business, you don’t hear Karl Marx quoted very often. That’s principally because of his enthusiasm for communism, which is kind of the opposite of business… But Marx was an economist back in the mid 1800’s and the reason we still know about him is because he had some insights that are still relevant. Among them is the observation that everything contains the seeds of its own destruction. A current example of this is the way the internet is changing. Every single day there are 14 Billion – with a “B” – Google searches. Most of these searches lead the searcher to a website. If you own a website and a business, and you want people to find you online, you use a science called Search Engine Optimization. Or SEO. SEO makes sure that when someone’s searching for what you’re selling, your website comes up first on a Google search. Brian Hong has spent hours, weeks, months and years building websites and manipulating SEO for clients at his New Orleans company, Infintech Designs. Then along came the seed of the internet’s destruction. AI. AI doesn’t search the web the way a human does. But every day more and more people are using AI to do web searches. So how does Brian adapt? He gets into the AI business. He creates three AI companies, BigEasyData.ai, Flowbots.ai and Thorbit.ai. In one way or another, each of these defeat the death of SEO and instead use AI to grow a business. Any kind of business. HVAC. Plumbing. A medical practice. A law firm… To demonstrate his confidence in his AI tools’ ability to grow any business, instead of taking a fee, Brian will take a small stake in each company. And, but the way, in case you’re wondering, this is not theoretical, it’s actually working. In another example of Marx’s seeds of self-destruction – one of the ironies of the of the so-called “Information age” - is the death of information itself. We started publicly sharing written information as early as 59BC. That was the first newspaper. Almost continuously throughout human history since then, and certainly since the invention of the printing press, newspapers have played all kinds of functions in our communities. From a record of small-town births, deaths and marriages, to uncovering national political scandals and covering international wars, the newspaper has been a cohesive element of almost every literate community, everywhere. The demise of newspapers has been well documented. And news of the shrinking of the news industry continues. Which is what makes an organization called Deep South Today so interesting. Deep South Today is a nonprofit network of local newsrooms that includes The Current in Lafayette, The Garrison Project, Mississippi Today, and in New Orleans, Verite News. Warwick Sabin is President and CEO of Deep South Today. Among his varied past occupations Warwick served three terms in the Arkansas House of Representatives, he was a press secretary on Capitol Hill, he has a graduate degree from Oxford University in the UK, and from 2008-13 he revived and was the publisher of the equally prestigious Oxford American magazine. You’ve probably heard the expression, “When one door closes another door opens.” If that literally happens, you’re probably in prison. But as a metaphor it applies to both Brian's and Warwick's businesses. They're both in fields where the traditional way of doing things doesn’t work anymore, and they've both created original and unique pathways out of what has looked to most people like a dead end. Frankly, most people who care about these issues in this country are not looking in a southerly direction for solutions. It’s pretty amazing what these guys have accomplished already. Watch this space! Out to Lunch was recorded live over lunch at Columns in Uptown New Orleans. You can find photos from this show by Jill Lafleur at itsneworleans.com.   See omnystudio.com/listener for privacy information.

    30 min
  7. A Little Help From My Friends

    Mar 22

    A Little Help From My Friends

    Things don't always work out like you planned. You know, they just don't. Nobody gets married planning to one day get divorced. But, somehow, around 40% of people who get married for the first time find themselves at some point in that position. For people who get married a second time, 60% of those end in divorce. And if you’re brave enough to try it a third time, your chances of getting divorced go up to 70%.  Add ‘em all up and that’s a lot of people. It may well include you. If not, it has almost certainly included either your parents, your kids, or somebody close to you. So, you probably know how difficult it can be to navigate this period of your life. One thing everybody in this situation has in common is, they need advice.  Who do you turn to for help? You could ask a friend who’s been through it. You could Google “Divorce attorney near me.” Or, you could get yourself a Divorce Coach at a website called Divorce Plus. Divorce Plus has been around since 2023 and they cover every possible angle you could think of – as well as a few angles you may have never considered. Like, “Building Mental Strategies For a Healthier Divorce Process”  and “Am I Married to a Narcissist and How To Cope.” The Co-Founder and CEO of Divorce Plus is New Orleanian, Richard Perque. Whether you’re married, single, divorced, or any variety of parent with young kids, you need help. Whether it’s every day or just occasionally, if you don’t have a built-in helper in the form of a family member, you’re going to need daycare. And if you happen to be a daycare provider, you’re going to need kid clients. For both parties, what would be the simplest possible solution to this? And I mean the absolute simplest. Could it possibly be, do you think, Daycare.com? It couldn’t be that easy, could it? Yep, it sure could. And it is. Daycare.com has over 250,000 daycare providers across the country. They’ve been dedicated to matching parents with daycare providers since 1997. The Co-Founder and President of Daycare.com is New Orleanian, Ryan North.  One lesson most of us learn at some point in our life, is humility. No matter how smart, accomplished, good-looking or even rich and famous we are, we can’t do everything alone. Every single one of us needs help at one time or another. You can be the nicest, kindest, most generous, loving and caring person – or at least you can think you are – and still end up in a marriage that doesn’t work, for any number of reasons. You can be the most devoted parent, but have no alternative but to depend on daycare. Neither of these observations are all that revelatory. What is surprising, though, is that the solutions to both of these universal issues are coming out of New Orleans. Out to Lunch was recorded live over lunch at Columns in Uptown New Orleans. Andrew Ward sits in as host for Peter Ricchiuti. You can find photos from this show by Jill Lafleur at itsneworleans.com. See omnystudio.com/listener for privacy information.

    33 min
  8. The Seen and Unseen World

    Mar 15

    The Seen and Unseen World

    People who try and explain the complexity of human existence sometimes talk about “the seen and unseen world.” The seen world is the world of everyday reality in which we live. The theory of the unseen world attempts to explain some events in the real world - like love, happiness, and talent - in terms of the intangible. These explanations might range from suggestions of the existence of a soul, to past lives and karma. There is, of course, no substantiated evidence of the existence of an unseen world. Unless you’re talking about the restaurant business. In a restaurant, a diner’s real-world experience of sitting down at a table, enjoying a drink and a professionally prepared and served meal, is undeniably affected by a complex web of unseen causes. The interpersonal relationships in the kitchen... Whether or not the staff have health insurance... And chains of events like the restaurant’s ability to secure a minimum order of fresh shrimp from a supplier at a decent price - the profitability of which depends on the number of customers who show up and order the shrimp special - which itself is dependent on server education and a successful social media marketing campaign. At a big and successful restaurant, these demanding complexities are handled by a range of personnel – typically as many as 20 people – employing a range of complex systems. Here in New Orleans, Elizabeth Tilton realized if smaller restaurants – which most restaurants in the United States are – had access to these same personnel and systems, they would greatly increase their chances of success. That’s why, in 2019, she founded her company, Oyster Sunday. Oyster Sunday provides restaurants with concept development, financial strategy, project management, branding, marketing, PR, human resources, operations, and much more. Their clients are scattered all across the United States, and even around the world. The comedian Steven Wright has a great line: “It’s a small world. But I wouldn’t want to paint it.” When you step into an actual small world - like a music festival or a convention - you’ll notice there’s typically a whole other reality. It ranges from functional construction – like stages or booths - to decorations. These elements create both the infrastructure and the vibe of events. And despite Steven Wright’s trepidation, somebody has to not just paint all of that, they also have to design and build it. Here in New Orleans, and across the country too, the fabrication of those worlds is the work of a company called Downtown FabWorks. The Founder and President of the company is Daniel Krall. if there are two things we know something about in New Orleans – better than probably anywhere in the country – it’s eating out, and getting out and having fun. So, perhaps it’s not surprising that two industry leading, innovative businesses in these fields are the creations of two New Orleanians. Out to Lunch was recorded live over lunch at Columns in Uptown New Orleans. You can find photos from this show by Jill Lafleur at itsneworleans.com.   See omnystudio.com/listener for privacy information.

    32 min
4.8
out of 5
29 Ratings

About

OUT TO LUNCH finds economist and Tulane finance professor Peter Ricchiuti conducting business New Orleans style: over lunch at Columns in Uptown New Olreans. In his 15th year in the host seat, Ricchiuti’s learned but uniquely NOLA informal perspective has established Out to Lunch as the voice of Crescent City business. You can also hear the show on WWNO 89.9FM.

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