Send us Fan Mail Kendall Berg stuck at manager level 5+ years until boss said: "Everybody loves having you on their team, but nobody likes working with you." That harsh feedback became catalyst for 5 promotions in 6 years. Hard work isn't what gets you promoted—it's the entry fee. Now TEDx speaker, executive career coach with 70% promotion rate, $25K average salary increase, 3,444 clients across 27 countries. Introduction: Hard work doesn't get you promoted. It's the entry fee. What actually matters? Executive presence, influence, visibility, and understanding the unspoken rules. Kendall Berg spent 5+ years stuck doing everything right—productive, delivering results, working harder than everyone. Until her boss said: "Everybody loves having you on their team. Nobody likes working with you." That feedback was a gift. It forced her to ask: Why am I being perceived this way? Who is Kendall Berg: Kendall Berg is executive career coach, TEDx speaker, author of "Secrets of the Career Game." After 5+ years stuck at manager level, harsh feedback forced reevaluation. Once she figured out the real game (it's about how you make people feel, not just results), she got 5 promotions in 6 years. Worked with 3,444 clients across 27 countries, 70% promotion rate within 6 months, $25K average salary increase. Went viral (third video 4.1M views, LinkedIn 11M views), built business while keeping full-time corporate job. Her approach: be contrary, be authentic, stop being nice, start being honest. 5 KEY TAKEAWAYS: 1. Three Communication Breakdowns - (1) Don't know how to disagree productively—become combative instead of collaborative. (2) Don't care genuinely—focus on output instead of person, making interactions transactional. (3) Don't solicit feedback—pitch our perspective without asking what other person is trying to accomplish. Example: wife complains husband doesn't do dishes, husband always does trash—different priorities never discussed. In workplace: manager never asks "how can I better support you?" Soliciting feedback, caring about people, disagreeing without being defensive are skills nobody teaches. 2. CODR Framework Eliminates Excuses - C = Context (why doing this, who will see it, purpose), O = Outcome (what expecting—spreadsheet, PowerPoint, format), D = Deadline (never assign without one, most people procrastinate), R = Resources (who to ask, SOP, training manual, video). Every assignment must cover all four. When letting someone go, ask: Did I solicit feedback? Give thematic feedback? Use CODR? If yes and still underperform, wrong fit. 3. Thematic Feedback vs Nitpicky - Biggest mistake: giving one-off feedback that feels nitpicky. Report has wrong number weekly, manager says "this number wrong," employee thinks "one-off," next week different number wrong. To employee: one little thing. To manager: attention to detail problem. Attention to detail is THEME bundling symptoms. Why people get fired saying "didn't know I was underperforming"—manager gave feedback 70 times but all different things, employee thought different issues when same problem. Bundle into themes: "Your attention to detail needs work, here are three examples." 4. Executive Presence ≠ Talking More - Three things: (1) Presence & Composure—attentiveness, preparedness, emotional regulation. (2) Communication—Rule of Threes (bucket everything in threes to avoid rambling), present in terms of what THEY care about. (3) Credibility & Trust—ask good questions, do what you say. Nothing about: talk more, smile more/less, dress certain way, look certain way. Quiet people can have strong executive presence. All in your control. 5. Build Brand By Being Contrary, Not Nice - Third video 4.1M views because said "being good at job doesn't get promoted, relationships do"—people HATED it. 3 followers to 100K in 48 hours. LinkedIn video 11M views because fitted shirt, people screenshotted chest—but got 15 new clients. Marketing lesson: don't make 100% like you, make 50% hate/50% love—the 50% who loves is ideal client. Most founders too nice: "If struggling with accounting, call me" doesn't work. Better: "Average American has more debt than assets, can't cover $400 splurge—if this is you, call me." Stop being safe. AI making posts sound same—authenticity wins. Partner Offers: Wise 👉 https://wise.prf.hn/l/QLyNwLz Music: XMPLA https://youtu.be/p9re3wWvCLo?si=zni260AfeO5rOZvS #KendallBerg #CareerCoach #ExecutivePresence #GetPromoted #CODRFramework #PersonalBrand #LeadershipSkills #LindaVo #InspiredBySuccess Support the show To watch the podcast on video on my YouTube channel go to: https://www.youtube.com/@InspiredbysuccesswithLindaVo