The Josh Bersin Company

Josh Bersin
  • 4.5 (56)
  • Management
  • Updated Weekly

Insights on Corporate Talent, Learning, AI, and HR Technology.

  1. 22h ago

    Korn Ferry Acquires AMS (Alexander Mann Solutions)

    This week Korn Ferry announced the $1.1 Billion acquisition of AMS, one of the leading providers of enterprise recruitment outsourcing. As I overview in this podcast, this deal demonstrates several things: First, the talent acquisition space has become enormously important and is rapidly changing with AI, demographic changes, and internal productivity initiatives. AMS has become a global leader in recruitment process outsourcing and TA advisory work, leading to the $1.1 Billion valuation. AMS’s product AMS One is one of the only tech platforms that integrates almost every recruiting technology into one operational view, enabling AMS and clients to monitor, tune, and optimize all areas of recruiting in one place. Second, Korn Ferry, as a leader in executive search and talent management services (including training offerings), sees enormous synergies and can add AMS’s revenue and $1.5 Billion backlog to their financial strength. While KF was not growing much, this now gives the company a new growth platform – including the opportunity to use AMS’s global service centers for other offerings. This podcast is an overview of the deal, we’ll publish more after we get a briefing from KF’s management team. Additional Information History of Korn Ferry Acquisitions The Talent Acquisition Revolution: How AI Is Transforming Recruitment The Josh Bersin Institute Global HR Excellence Certification (inaugural cohort starts in September) Understanding Agentic HR In Detail: The HR 2030 Vision and Architecture       Chapters (00:00:00) - Korn Ferry vs AMS Merger Explained

    9 min

  2. 2d ago

    Frontier AI Vendors Chase Revenue, How Rules, Policies, and Security Drive Agent Strategy

    Today I overview why the Frontier AI vendors are changing as they compete for revenue and how that opens new doors for corporate AI solutions. Remember, your personalization of the technology is more important than the model itself. Then I discuss our new HR 2030 architectural research and how rules, policies, and security are so important in this new world of Agentic HR. It’s a new world and all focused on “Dynamic Enablement for Growth.” Additional Information AI As Fuel For Organizational Change: The Biggest Market Of All Are Frontier Models Becoming A Commodity? HR 2030: The Reference Blueprint for Agentic HR (sign up for info) HR 2030 New Course in Galileo Learn The Global HR Excellence Certification (GHRE) Get Galileo: The AI Superagent for HR Chapters (00:00:00) - HR 2030: The AI Marketplace(00:04:33) - The AI That Will Be Embedded in Your Glasses(00:07:41) - HR 2030: A reference architecture for the technology(00:09:37) - An Agent's role in the Company(00:18:38) - The third layer of an AI agent(00:21:16) - The Purpose of AI: Why Are We Here?(00:23:58) - Employers' HR Vision 2030

    25 min

  3. Jun 24

    AI-Native Learning Unleashed: Rita Azevedo, Learning Leader at Sana

    Sana Learning is a revolutionary product in the $400 Billion L&D market. Today I sat down with Rita Azevedo, Director of Client Engagement at Sana, to talk about everything. What is AI-native learning, how does Sana Learning fit into Workday’s strategy, and how do companies like Polestar, Rolls Royce, Travelers, and others revolutionize L&D with Sana. And most of important of all, we get Rita’s perspective on the reinvention of L&D, which we call “Dynamic Enablement for Growth.” As you’ll hear, AI-native learning platforms like Sana can totally transform training teams, turning them into “business enablement” functions working directly in the business. We discuss how Polestar has done this in detail. Rita is an experienced L&D leader (having lead training at Klarna) and has worked at Sana since the company had only 30 employees, so she has a wealth of knowledge and experience in AI transformation in L&D. PS: We are customers of Sana (Galileo Learn is built on Sana, and our new Global HR Excellence Certification is built on Sana), so we can speak to its features in detail if you’re interested. Chapters 00:00 Introduction to the Podcast and Guest 01:44 The Revolution in Learning and Development 03:30 Sana’s Position in the Learning Market 05:53 Understanding Sana Learning’s Unique Features 07:08 The Future of Learning: Proactive vs. Reactive 09:11 Case Study: Polestar’s Learning Approach 12:47 User Experience and Integration in Learning 14:07 The Role of AI Tutors in Learning 16:07 Dynamic Skills Assessment in Learning 18:42 The Shift in L&D Responsibilities 21:35 Empowering Subject Matter Experts 24:25 Managing Content Creation and Quality 27:18 The Future of Learning and Change Management 31:02 Advice for Organizations Exploring Learning Solutions   Additional Information The AI Native Revolution in Corporate Learning (research) Our new Corporate Learning Maturity Model HR 2030: The New Role, Operating Model, and Tech Stack for HR Get Galileo: Experience Sana Yourself! Chapters (00:00:00) - Meet Rita Azevedo from sana(00:02:16) - SANAA's Take on Learning & Development(00:04:26) - Sauna Learning: Workday Learning Powered by Sauna(00:06:34) - Sana Learning's AI-based Learning Platform(00:10:12) - Sales Training: The Future of Learning at Sana(00:13:33) - L&D 2.8: User Experience(00:14:44) - L&D: The Tutor, the Editor and the Admin(00:17:04) - The L&D paradigm shift(00:19:22) - How Skills are Being Rated in the Future(00:22:30) - L&D: The Future of Content Management(00:27:56) - Learning vs. Agents: Can Microsoft Win with Both?(00:30:46) - How to move legacy courses to Scrum(00:31:50) - A New Way to Start with Workday's AI in 2020

    34 min

  4. Jun 22

    Is AI Becoming A Commodity? Or Is It Just A "Normal" Technology?

    As AI vendors hype “recursive self-improvement” and other scary features, we see more and more “mainstreaming” of AI technology in business. In other words, the AI does not solve problems by itself: we as HR and IT leaders need to clearly define our needs and then buy, build, and tune the technologies we buy. Some AI vendors (ie. Paradox, Radancy, Sana, Maki, others) are laser focused on very specific use-cases, and they are delivering solution-first offerings that really add value. The frontier vendors, however, are struggling to do this and much of their revenue still comes from “enabling others” to create solutions. And the new usage-based pricing is forcing this kind of pragmatic thinking. In this podcast I highlight this “commoditization” of core AI features and explain why your “problem identification” work is perhaps the biggest effort in the HR 2030 Agentic HR strategy. (Take our new HR 2030 course or sign up for our new Global HR Excellence Certification.) Additional Information Is AI A “Normal” Technology? The Rise of the Supermanager Our New Book Superpowered, Coming This Fall! New Course: Galileo Is Ready To Teach You What You Need to Know about HR 2030     Chapters (00:00:00) - A Lesson on AI in Software Engineering(00:09:44) - Bill Gates on the Need for People in AI

    16 min

  5. Jun 20

    AI Hype and Anxiety, And A Peek Under The Covers of HR 2030

    We’re now a week past Irresistible 2026 and I want to recap what has been happening in enterprise AI and explain the HR 2030 program. First I discuss how the entire AI industry is over-inflated and what that means to enterprise users. Next I explain why the $1.5 Trillion invested in AI is leading to high prices and more focused projects. And third I explain what our HR 2030 program is all about and how you can join us. Three big messages here: first AI is now a powerful, early-stage, but expensive technology – so taking an architectural, business-case approach is now needed. (No more “playing around” in corporate systems.) Second, the market is exploding with innovation, forcing you to stay educated on the architectural and vendor issues. Third, your ongoing skills and education are critical to your new HR operating model, tools, and process decisions. Culture and leadership are more important than ever. Additional Information HR 2030 Blueprint and Vision (register here for ongoing updates) The New Global HR Excellence Certification by The Josh Bersin Institute Get Galileo: The Everything Superagent for HR (coming soon to MS copilot)   Chapters (00:00:00) - The Future of AI and HR Technology(00:03:43) - The AI Technology Market: Overhyped?(00:10:50) - HR 2030: Your Own Education and Skills

    20 min

  6. Jun 15

    Are OpenAI and Anthropic Missing The Big Enterprise Opportunity?

    As we prepare for these juggernauts to go public, I’m reminded of Yahoo, Excite, and AOL who dominated the first four years of the internet. Despite their lead, Google stole the market away. Could the same thing happen again? The argument is not that these companies aren’t powerful, but rather that they’re so committed to their current path that they may miss the big opportunity in the future. If you look at HR 2030 and what we want to do with enterprise AI, the ability to generate code, graphics, and text may not be what we need. And our new research on Galileo business modeling is starting to pan this out. Now that AI prices are high, we all have to look for bigger use-cases for agents. In this podcast I explain what “Dynamic Enablement for Growth” really means and how LLMs only take us so far, with a new frontier yet to come. As always I welcome opinions and feedback on this thesis. Additional Information To Come…. Get Galileo and see business modeling in action. The New Global HR Excellence Certification – Join the Inaugural Cohort! HR 2030: Time to Reinvent HR Around Agents   Chapters (00:00:00) - AI Hype Has Some Limits(00:00:45) - In the Elevation of Large Language Models(00:03:57) - A Hackers Bought a Hacker's Card(00:05:25) - Beyond the Frontier: The Business Value of AI(00:09:52) - What HR 2030 Agents Need to Do(00:14:41) - What Does This Mean for AI in HR?

    17 min

  7. Jun 12

    Irresistible Wrapup, New Economics of AI, And Why AI is Like Traditional IT

    Here’s my brief recap of the amazing Irresistible 2026 (photos coming), and my discussion with clients about many things, including the new insane costs of AI. I just read a study that Ramp (credit card) did, discovering that the top AI users are spending $7500 per month per employee on AI. (Yikes!) That aside, the conference was spectacular and we all learned a lot. Stay tuned for a more detailed article on the Pacesetters and other major research we unveiled. In the meantime here’s my update on economics and AI maturity (companies are maturing and learning about this stuff quickly), as well as my heartfelt thanks to everyone who participated. Additional Information Announcements: The Josh Bersin Institute, HR 2030, And The Global HR Excellence Certification. HR 2030: Overview and Detailed Blueprint for clients and Galileo Users AI Prices Are Going Up, Up, Up – And What This Means For Enterprise AI Chapters (00:00:00) - Irresistible Conference 2017(00:00:55) - What I Learned at the Conference on AI & the Code(00:01:52) - The role of data in AI HR(00:03:44) - The Token Economics of AI(00:08:03) - Intro to Enterprise AI and HR(00:12:29) - The Future of AI HR(00:15:42) - Happy Summer Solstice!

    16 min

  8. Jun 8

    Irresistible Kickoff: Preparing You For HR 2030 with The Josh Bersin Institute

    Welcome to IRRESISTIBLE 2026 at USC in beautiful Los Angeles! Today we welcome 450 of our closest friends and introduce The Josh Bersin Institute Global HR Excellence Certification (GHRE). This is all focused on preparing you for HR 2030, which we also introduced today. Additional Information Josh Bersin Institute Launch Video HR 2030 Launch Video Details On Launch And New Galileo Capabilities       Chapters (00:00:00) - HRUC2026: The Future of AI Jobs(00:02:47) - Josh Burson Institute Launches Global HR Excellence Program

    6 min
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About

Insights on Corporate Talent, Learning, AI, and HR Technology.

Information

  • Creator
    Josh Bersin
  • Years Active
    2020 - 2026
  • Episodes
    375
  • Rating
    Clean
  • Copyright
    © 2024 JOSH BERSIN
  • Show Website
    The Josh Bersin Company

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