82 episodes

The Vizient PI Collaboratives team hosts podcasts throughout the year on issues related to leading and managing systems, engaging your workforce and optimizing care delivery.

Knowledge on the Go Vizient Performance Improvement Collaborative

    • Health & Fitness
    • 5.0 • 8 Ratings

The Vizient PI Collaboratives team hosts podcasts throughout the year on issues related to leading and managing systems, engaging your workforce and optimizing care delivery.

    Hospital-acquired infection improvement journey

    Hospital-acquired infection improvement journey

    Hospital-acquired infections affect every health organization. These infections may be caused by a variety of pathogens including bacterial, viruses, fungi and parasites. They can lead to increased mobidity, mortality and healthcare costs. Joining us to discuss their efforts to reduce hospital-acquired infections at SSM Health are Dr. Shephali Wulff, System Vice President of Quality and Safety and Chief Quality Officer and Chris Zirges, System Director of Infection Prevention.
     
    Guest speakers:Shephali Wulff, DOSystem Vice President of Quality and Safety, Chief Quality OfficerSSM Health
    Chris Zirges, DNP, APRN-BC, CIC, FAPICSystem Director of Infection PreventionSSM Health 
    Host:Courtney Furrow-White, MPM, RNSenior PI Program DirectorVizient 
     
    Show Notes:
    [:56] SSM Health infection prevention overview
    [1:35] Current infection disease collaboration between four teams: infection disease physicians, infection prevention, microbiology and infection disease pharmacists
    [2:43] Partnering with continuous improvement team to put hospital-acquired infection guidelines into a change package
    [3:05] Over a span of two years, efforts led to 60% infection reduction for three targeted infections
    [3:20] Challenges with standardizing the work
    [4:15] Standardizing process structure and change framework
    [7:00] Process checks to support freezing and/or unfreezing behavior for validity and sustainability
    [10:00] Training modules and tools
    [11:45] Focus strategy for monitoring and reducing other hospital-acquired infections  
    [14:40] Different processes are needed for patients that are entering care in different ways: i.e., elective vs emergent surgery vs. in-patient surgery
    [15:20] Lessons learned
     
    Links | Resources:
    For more information: picollaboratives@vizientinc.com
     
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    • 18 min
    Improving sepsis bundle compliance

    Improving sepsis bundle compliance

    Sepsis has long been a challenge for healthcare organizations. It is a leading cause of morbidity, readmissions and mortality. As a reaction to an infection, sepsis can spread quickly, progress to septic shock and eventually shut down organ systems. Catching it early is a priority and the basis for much of a hospital’s approach to the disease. This episode features a healthcare expert who shares her organization’s approach to sepsis, as part of a Vizient collaborative, that has resulted in significant reduction in the disease.
     
    Guest speaker:Leanne Bonds, MSN, RN, CPHQDirector of Quality and Patient SafetyUF Health Shands Hospital
     
    Host:Shannon Hale, MHA, RN, CPHQPerformance Improvement Program DirectorVizient
     
    Show Notes:
    [01:14] Rationale for participating in the collaborative
    [01:53] Goal of participation
    [02:23] Increasing compliance with the sepsis order set
    [03:11] Use of sepsis sidebar
    [04:06] Barriers to implementation
    [04:46] Outcomes from collaborative
    [05:45] A takeaway from the collaborative
    [07:02] Next steps
     
    Links| Resources:
    Contacting Knowledge on the Go: picollaboratives@vizientinc.com
    Shannon’s email: shannon.hale@vizientinc.com
    Leanne’s email: lbon0001@shands.ufl.edu
    CDC sepsis website: https://www.cdc.gov/sepsis/what-is-sepsis.html
     
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    • 8 min
    Patient-initiated Portal Communications

    Patient-initiated Portal Communications

    Navigating patient-initiated portal communication to create better experiences for patients is a national priority for healthcare systems.  The goal of the patient-initiated portal communication project collaboration between Vizient and the Association of American Medical Colleges (AAMC) is to understand the different ways that health systems are responding to patient-initiated portal communication, and the usage of e-visits, and its impact on the Quintuple AIM, equity, quality, patient experience, care team experience and cost. By learning the pros and cons of communication through the electronic patient portals, health systems can create better messaging and clarity for patients.
    Danielle Carder, Senior Program Specialist from AAMC, joins host Courtney Furrow-White to share their collaborations on patient-initiated portal communication.  Each share statistics, challenges and results from their findings and how organizations and patients are impacted.
     
    Guest speakers:
    Danielle Carder MSc
    Senior Program Specialist, Access & Clinical Innovations
    Association of American Medical Colleges
     
    Host:
    Courtney Furrow-White, MPM, RN
    Senior PI Program Director
    Vizient
     
    Show Notes:
    [1:38] Partnership between Vizient and AAMC to understand how health systems respond to patient initiated portals
    [2:34] Analyzing the billing data of 78 clinical practices
    [3:25] Members survey compiling data from equity, ROI to provider and patient satisfaction
    [5:45] The challenges health care organizations face with e-visits, and managing perceptions of care
    [7:33] Measuring feedback and engagement around the value of patient portals
    [10:58] Active education and communication with patients on best ways to access care
    [12:51] The operational workflows implemented to ease conversations about visit type
    [14:34] Concerns from patients about billing and processing
     
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    • 16 min
    Social Determinants of Health (SDoH) to decrease LOS and improve capacity

    Social Determinants of Health (SDoH) to decrease LOS and improve capacity

    We know that social determinants of health such as housing instability, food insecurity, transportation barriers and limited access to education significantly influence individuals’ health outcomes. By screening for these factors, healthcare providers can provide, or healthcare providers can gain a more comprehensive understanding of patients' lives beyond their medical conditions. This holistic approach allows for tailored interventions that address the root causes of health disparities.
    Heather Blonsky, Lead Data Scientist at Vizient, joins host Margaret Rudisill to talk about this topic and how we have used our Vizient vulnerability index tool, lovingly called the VVI tool, to address some of the nonclinical issues of each organization's top 2% in patient utilizers in our current collaborative, creating capacity transitioning of high-risk patients.
     
    Guests:Heather BlonskyLead Data ScientistVizient
    Moderator:Margaret RudisillPI Program DirectorVizient
     
    Show Notes:
    [01:27 – 04:04]  Why and how the Vizient Vulnerability Index tool was created
    [04:05 – 06:09]  Homelessness and how it impacts health?
    [06:10 – 10:02]  Other factors that are common in the top 2% utilizers and utilization of Z codes
    [10:03 – 11:39]  How hospitals use that and Heather’s advice
    [11:40 – 14:05]  What do hospitals do when you they identify these needs
    [14:06 – 15:06]  How Vizient attempts to tie those 2% needs with the VVI and how beneficial it might be
     
    Links | Resources:
    For more information, email picollaboratives@vizientinc.com
     
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    • 15 min
    Readmissions

    Readmissions

    Reducing preventable hospital readmissions is a national priority for payers, providers, and policy makers seeking to improve health care and lower costs. More important than costs, are the goals of providing quality care to patients who present with healthcare needs, helping them heal, and returning them safely to their home and loved ones.
     
    Tod Baker, Principal, Dawn Sagliani, Consulting Director, and Christine Pilley, Consulting Director, all from Vizient join host Marilyn Sherrill, Sr. Performance Improvement Program Director, to discuss the emerging practices related to reducing readmissions.
     
    Guests:Tod BakerPrincipalVizient
    Dawn SaglianiConsulting DirectorVizient
    Christine PilleyConsulting DirectorVizient
    Moderator:Marilyn SherillSr. PI Program DirectorVizient
     
    Show Notes:
    [01:14 – 02:48]  How hospitals are managing the financial challenges, and taking risks for readmissions
    [02:49 – 03:11]  What hospitals are doing to reduce readmissions through better processes
    [03:12 – 05:41]  Why are patients being readmitted to hospitals
    [05:42 – 09:49]  The key elements to consider during the critical time of transition that can reduce a patient's risk of readmission
    [09:50 – 010:40]  Role of Nurse Navigators
    [10:41 – 11:41]  Benefit of assessing the home environment
    [11:42 – 15:34]  Barriers to reducing readmissions
    [15:35 – 16:13]  One recommendation for hospitals to bring about a more robust readmission program
     
    Links | Resources:
    For more information, email picollaboratives@vizientinc.com
     
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    • 16 min
    Building relationships: referral and marketing strategy for remote patient monitoring

    Building relationships: referral and marketing strategy for remote patient monitoring

    Remote patient monitoring, commonly referred to as RPM, is a type of telehealth in which healthcare providers monitor patients outside the traditional care setting using digital medical devices. The data collected from these devices are then electronically transferred to providers for care management. Automated feedback and workflows can be built into data collection, and out-of-range values or concerning readings can be flagged and then addressed by patient’s care team. In this episode two leading experts discuss building relationships to help drive referrals for an RPM program.
     
    Guest speakers:Stephen Kropp, MSDirector of TelehealthThe University of Kansas Health System
    Jacob Finke, BSN, RNRemote Patient Monitoring Nurse SupervisorThe University of Kansas Health System
    Moderator:Courtney Furrow-White, MPM, RNSenior Performance Improvement Program DirectorVizient
     
    Show Notes:
    [01:16] RPM program at The University of Kansas Health System
    [02:20] Early focus areas and peripheral devices used
    [03:22] Well-suited for patients with chronic conditions
    [03:50] Barriers faced
    [06:15] Increasing referrals
    [07:53] Marketing strategy
    [11:00] Drawing patients into the RPM program
    [14:54] Finding staff with people skills
    [15:29] Building patient trust
    [18:04] Advice to those just starting out
     
    Links | Resources:
    Contacting Knowledge on the Go:
    picollaboratives@vizientinc.com
    Courtney’s email: Courtney.furrowwhite@vizientinc.com
    Steve’s email: skropp@kumc.edu
    Jacob’s email: jfinke@kumc.edu
     
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    • 20 min

Customer Reviews

5.0 out of 5
8 Ratings

8 Ratings

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