The Lean 911 Podcast is where you'll have a voice directly from the gemba. Host, Mark DeLuzio, President and CEO of Lean Horizons Consulting and the principal architect of the Danaher Business System, relies on his three decades of lean successes as well as his failures to answer your most challenging questions regarding your lean transformation.
My View on 3rd Party Awards and Certifications
An industry has been created where self-anointed, higher-power “Lean” organizations have convinced companies that their mark of approval is a necessary credential for Lean success. In our opinion, these organizations are shams whose real intent is to generate profits from consulting services, conferences, and publications. Learn why we feel the only mark of approval that matters is from your key stakeholders: Employees, Customers, and Shareholders.
Problem Solving VI: Trust But Verify – Challenge the Status Quo
How many times have you attempted to solve a problem and were told you “CAN’T” do something because of customer requirements, specifications, government regulations, supplier guidelines, industry standards, etc.? The list goes on and on. In this episode, learn that these so-called regulations need to be challenged and, many times, are no longer in effect. Your problem-solving efforts will be substandard if you do not challenge the status quo. As Ronald Reagan once said, “Trust but verify!”
Problem Solving V: Types of Problems
Problems can be categorized into three main types. It is helpful to understand whether you have a Type 0, Type 1, or Type 2 problem, since different courses of action may be required for each. Learn the three types of problems and why it is useful to understand the nature of the problem you are trying to solve, before embarking on your problem-solving journey.
Problem Solving IV: Leading and Lagging Indicators
Most businesses today focus on lagging indicators, while important, are not conducive to proper problem-solving. Learn the difference between leading and lagging indicators and why it is essential to identify and improve the leading indicators if true improvement is to occur.
Problem Solving III: How to Define a Problem
Poor problem-solving usually begins with a poorly defined problem. When this happens there are usually many solutions looking for a problem. Listen to Mark DeLuzio describe the basics of creating a meaningful problem statement as well as the pitfalls surrounding problem definition.
Problem Solving II: Solving Problems at the Lowest Level
How many “solutions” proposed by leadership actually work? Do we really engage the front-line associates in solving problems? As a part of a series on Problem Solving, Mark DeLuzio discusses why it is crucial to engage those closest to the problem in developing a problem-solving culture. He also gives examples as to why this approach really works, and is a key ingredient towards enriching the work life of your fellow associates.
Nice short format to digest and think through. Mark breaks down the topics with simplicity and focused on the principles.
Love how these episodes are in more digestible bites and looking forward to seeing this library grow! Great job and creative choice for a name!