Lobby Talks

By Marriott Tulsa Hotel Southern Hills
  • 5.0 (1)
  • Places & Travel
  • Updated Weekly

Go beyond the lobby and step into the real world of hotels. From front desk hustle to behind-the-scenes hustle, Lobby Talks shares honest stories, industry insights, and the people who make hospitality happen. Whether you’re a hotel pro, event planner, or just curious about what goes into a great stay, this podcast is your insider pass. New episodes every other Thursday.

  1. 2d ago

    Route 66 Centennial: Ford Falcon Club Takes Over Tulsa

    This week, Lobby Talks leaves the studio and heads to the Ford Falcon Club of America National Meet in Tulsa, Oklahoma, as enthusiasts from across the country gather to celebrate the Route 66 Centennial. More than a classic car show, this event is a masterclass in destination experiences, attendee loyalty, and community building. Hear from members who have traveled together for decades, discover why Oklahoma was the perfect backdrop for this celebration, and learn how shared experiences keep people coming back year after year. Featuring Route 66 historian and author Jerry McClanahan, this episode explores the history, stories, and spirit of the Mother Road, and why Oklahoma continues to play such an important role in the Route 66 experience. For hospitality and event professionals, this is a look at how destinations and communities can create meaningful experiences that turn one-time visitors into lifelong ambassadors.   Want to be part of the Falcon community? Connect with the Falcon Club of America to learn more about the club and future gatherings at Falcon Club of America. Continue exploring Route 66 history and artwork from Jerry McClanahan. Looking to host your own automotive event, club gathering, or specialty meeting? Learn more about hosting your next event at Marriott Tulsa Southern Hills and Ruffin Event Center: Marriott Tulsa Southern Hills Ruffin Event Center

    Route 66 Centennial: Ford Falcon Club Takes Over Tulsa

  2. Jul 16

    Turning Hotels into Stories with Scott Eddy

    What does the future of hotel marketing look like? According to Scott Eddy, it starts with better stories.   In this episode of Lobby Talks, Scott joins us to discuss how hospitality is evolving beyond traditional marketing into a world powered by authentic content, personal branding, and meaningful storytelling. From highlighting hotel associates and local communities to creating content that reflects the real guest experience, Scott explains why the hotels that think like media companies will have the biggest competitive advantage.   We also explore the differences between independent hotels and global brands, why authenticity matters more than polished advertising, how operations influence marketing success, and what destinations like Tulsa can do to stand out in an increasingly competitive travel landscape. Whether you're a hotel professional, tourism marketer, destination organization, meeting planner, or hospitality leader, this episode offers valuable insights into where the industry is headed—and how to stay ahead of it. Guest: Scott Eddy Topics: Hotel Marketing, Hospitality Marketing, Storytelling, Content Creation, Personal Branding, Tourism Marketing, Destination Marketing, Social Media, Hotel Branding, Hospitality Innovation.

    Turning Hotels into Stories with Scott Eddy

  3. Jul 2

    Critical Event Safety Advice from Law Enforcement You Can't Ignore

    Critical Event Safety Advice From Law Enforcement You Can't Ignore In this episode of Lobby Talks, Chief Engineer Tom Williamson of Marriott Tulsa Hotel Southern Hills joins Captain Aaron McNulty of the Jenks Police Department for a timely discussion on hotel safety, event preparedness, threat awareness, and the importance of strong partnerships between hospitality professionals and law enforcement. From recognizing warning signs to creating safer experiences for guests and attendees, this conversation provides practical insights for anyone involved in meetings, events, or hospitality—and valuable advice that applies far beyond the industry. Because safety isn't just a responsibility—it's everyone's business. Disclaimer: The information shared in this episode is for general educational and informational purposes only. Safety procedures, emergency response protocols, and legal requirements vary by venue, organization, and jurisdiction. Listeners should follow applicable laws, local regulations, and their organization's policies, and consult qualified safety or legal professionals when developing or implementing event safety plans. The views expressed by the guest are their own and do not necessarily reflect those of Lobby Talks, Marriott Tulsa Southern Hills, Ruffin Event Center, or their affiliated organizations. This episode is intended to promote awareness and preparedness and should not be considered a substitute for formal safety training or emergency management instruction.

    Critical Event Safety Advice from Law Enforcement You Can't Ignore

  4. Jun 18

    How Hotels Can Make a Real Community Impact: YWCA Tulsa

    Great hotels serve guests. Exceptional hotels serve communities.   In this episode of Lobby Talks, we welcome Julie Davis, CEO of YWCA Tulsa, to discuss how hotels, event venues, and hospitality professionals can make a meaningful impact in their communities.   Following the YWCA Tulsa Pinnacle Awards hosted at Marriott Tulsa Southern Hills, our team wanted to learn more about the organization's work and the challenges facing our community. Julie shares insights into YWCA Tulsa's mission, Safe Move Tulsa, homelessness, health equity, immigration services, workforce development, and ways local businesses can get involved.   This conversation is especially valuable for: • Hotel operators and hospitality leaders • Event planners and venue managers • Community-focused businesses • Tulsa residents interested in local impact • Anyone passionate about service and leadership   Topics include community partnerships, inclusive workplaces, supporting vulnerable populations, repurposing hotel resources for good, and using hospitality spaces to create positive change.   Learn more or get involved at ywcatulsa.org.   Lobby Talks is a hospitality and events podcast produced from Marriott Tulsa Southern Hills and the Ruffin Event Center, featuring conversations with industry leaders, community organizations, and innovators shaping Tulsa and the hospitality industry.

    How Hotels Can Make a Real Community Impact: YWCA Tulsa

  5. Jun 4

    Seeing Tulsa Through a Global Traveler's Eyes with Scott Eddy

    People don't travel for attractions alone. They travel for experiences, connections, and stories. In this episode of Lobby Talks, TV host, speaker, content creator, and global traveler Scott Eddy shares his perspective on what makes destinations stand out in a crowded travel landscape. Through the lens of his visit to Tulsa, we explore the difference between places people visit and places they remember. Scott discusses the role of storytelling in tourism, how creators help shape destination perception, and why authenticity, culture, and human connection are often more impactful than any landmark or attraction. Drawing from years of traveling the world and working within the travel and hospitality industry, he offers valuable insights into how destinations can create meaningful connections with visitors and stand out by embracing what makes them unique. If you're passionate about hospitality, travel, tourism, destination marketing, or creating memorable guest experiences, this episode is packed with insights you won't want to miss. Learn more about Scott Eddy and follow his travels at www.mrscotteddy.com or find him on virtually any social media platform.

    Seeing Tulsa Through a Global Traveler's Eyes with Scott Eddy

  6. May 21

    Tulsa Voices: Creators Take the Mic

    In this special Lobby Talks Podcast Content Lab session, Tulsa creators and local voices dive into conversations about food, travel, culture, live events, business, and the future of Tulsa. From hidden coffee spots and unforgettable concerts to spontaneous travel stories and emerging tech trends, this episode captures authentic perspectives from people shaping Tulsa’s creative community. We explore: • Tulsa food & beverage favorites • What makes events memorable • Experiencing culture beyond tourism • Travel styles and stories • Tech, hospitality, and business trends   If you love Tulsa, creativity, entrepreneurship, travel, or meaningful conversations, this episode is for you. Follow Lobby Talks for more creator conversations and Tulsa Voices.   #TulsaPodcast #LobbyTalks #TulsaVoices #Travel #Culture #Business #Tech #Hospitality #FoodCulture

    Tulsa Voices: Creators Take the Mic

  7. May 7

    We Let AI Plan Our Luncheon: Here's How It Turned Out

    In this episode of Lobby Talks, we put artificial intelligence to the test by letting it plan our Q1 Employee Appreciation Luncheon. From the theme to the activities, we explored a variety of AI tools to see which ones delivered the best ideas and how well they translated into a real event.  While AI handled the planning, our associates made it happen. Tune in for behind-the-scenes insights on how the event came together, plus hear directly from our team as they share their thoughts on the experience. Could they tell AI was behind it? Did it feel any different? And most importantly, did it work? It’s a candid conversation about innovation, teamwork, and what happens when technology meets hospitality.

    We Let AI Plan Our Luncheon: Here's How It Turned Out

  8. Apr 23

    Why It Still Matters: Customs is Key — Crafting Bespoke Event Experiences Through Relationships

    Step inside the world of global events with Melanie Bradshaw—now Senior Vice President of Marketing Operations, Global at SeneGence International. In this episode of Lobby Talks, we revisit our conversation to explore what it really takes to plan and execute large-scale events that leave a lasting impact. From early-stage strategy to final execution, Melanie shares how SeneGence creates experiences that go beyond the typical conference—blending brand, community, and production at a high level. We talk about evolving attendee expectations, the role events play in driving growth, and what separates a good event from a truly memorable one. At the center of it all is the importance of fostering relationships—building meaningful connections between brands and audiences, strengthening partnerships behind the scenes, and creating a sense of community that extends well beyond the event itself. With another successful SeneGence event just wrapped, this episode is a timely look at the strategy, coordination, creativity—and relationship-building—behind it all. Perfect for anyone in hospitality, marketing, or events—or anyone curious about how major experiences come to life. The episode also highlights the heart behind SeneGence’s mission, including their work through the Make Sense Foundation, a charity dedicated to empowering women and children. Learn more at: https://makesensefoundation.org

    Why It Still Matters: Customs is Key — Crafting Bespoke Event Experiences Through Relationships
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About

Go beyond the lobby and step into the real world of hotels. From front desk hustle to behind-the-scenes hustle, Lobby Talks shares honest stories, industry insights, and the people who make hospitality happen. Whether you’re a hotel pro, event planner, or just curious about what goes into a great stay, this podcast is your insider pass. New episodes every other Thursday.

Information

  • Creator
    By Marriott Tulsa Hotel Southern Hills
  • Years Active
    2025 - 2026
  • Episodes
    36
  • Rating
    Clean
  • Copyright
    © By Marriott Tulsa Hotel Southern Hills
  • Show Website
    Lobby Talks