Mission Admissions

Jeremy Tiers
Mission Admissions

Welcome to Mission Admissions with Jeremy Tiers — a show that features candid conversations with industry leaders and difference makers that will help Higher Ed become better recruiters, communicators, and managers. Too many admissions counselors, leaders, and enrollment marketers limit themselves by only looking for professional and personal development in their particular space. In this podcast, you can expect helpful advice, tips, and strategies to improve things like customer service, communication, building relationships, marketing, and leadership from all kinds of industry leaders and difference makers in other spaces.

  1. 2D AGO

    Ep. 69: Bonus: Leadership Tips And Customer Service Reminders You Need To Hear

    In this special compilation episode of Mission Admissions, host Jeremy Tiers sifts through his Season 4 conversations to bring you some important leadership reminders, as well as a handful of customer service strategies that will help you deliver a more memorable college search experience for prospective students and families. Guest Names: Ken Anselment, Vice President for Enrollment Management, RHB  Stephanie Dickerson, Associate Director of Admission, University of Louisville  Pasquale Romano Jr., Hospitality Expert & Accounts Manager, UrVenue  Dr. Matt McLendon, Associate Vice President and Executive Director of Enrollment Management at The University of Alabama   McKenzie Sullivan, Admissions Counselor, The University of Akron   Reece Baines, Junior, Wilson High School, PA  Mickey Baines, Partner and Technology Services Practice Leader, Kennedy & Company  Guest Social:  Ken: https://www.linkedin.com/in/kenanselment/ Stephanie: https://www.linkedin.com/in/stephanie-dickerson-m-a-a816779a/ Pasquale: https://www.linkedin.com/in/pasquale-romano-jr/ Matt: https://www.linkedin.com/in/matthew-mclendon/ McKenzie: https://www.linkedin.com/in/mckenzie-sullivan-m-ed-36051b144/ Mickey: https://www.linkedin.com/in/mickeyb/ Guest Bios:  Ken Anselment is Vice President for Enrollment Management at RHB, a division of Strata Information Group. He joined RHB in May 2022 after serving as the Vice President for Enrollment at Lawrence University in Appleton, Wisconsin, where he worked for 18 years. Stephanie Dickerson is currently in her eighth recruitment cycle with UofL. She began her career there in 2017 as an Admissions Counselor and progressed into a Senior Admissions Counselor role, then the Coordinator of the Dual Credit Program & AP Summer Institute, and now her current role as Associate Director.  A seasoned hospitality professional with over 15 years of experience in Las Vegas, working with renowned hotels and nightlife/daylife concepts, Pasquale Romano Jr. is now an advisor for UrVenue the leading hospitality technology solution working with well-known hospitality brands like Tao Group, Groot Hospitality, and Wynn Nightlife. Dr. Matthew B. McLendon leads the University of Alabama’s enrollment efforts, providing strategic leadership for enrollment planning, implementation and assessment. He also has fiscal responsibility for all facets of enrollment management. McKenzie Sullivan currently serves as an admissions counselor at The University of Akron. In addition to her work at UA, she sits on the OACAC executive board as the Northeast Ohio Delegate and is a part of the NACAC NEXT leadership cohort for 2024-2025. Reece Baines is currently finishing up his junior year of high school in Pennsylvania. He’s an avid drummer, also works part time for a local community organization, and he volunteers as an orientation counselor at his high school.  As a consultant and former practitioner in higher education, Mickey Baines has over 25 years of experience building, implementing, and leading enrollment and student success systems and teams. In his current consulting role he leads the technology services practice for Kennedy & Company, helping colleges and universities with their design, implementation, and customization of CRM technologies.  - - - -Connect With Our Host:Jeremy Tiershttps://www.linkedin.com/in/jeremytiers/https://twitter.com/CoachTiers About The Enrollify Podcast Network:Mission Admissions is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too! Enrollify is made possible by Element451 —  the next-generation AI student engagement platform helping institutions create meaningful and personalized interactions with students. Learn more at element451.com.  Attend the 2025 Engage Summit! The Engage Summit is the premier conference for forward-thinking leaders and practitioners dedicated to exploring the transformative power of AI in education. Explore the strategies and tools to step into the next generation of student engagement, supercharged by AI. You'll leave ready to deliver the most personalized digital engagement experience every step of the way. Register now to secure your spot in Charlotte, NC, on June 24-25, 2025!

    25 min
  2. JUL 1

    Ep. 68: An Underrated Leadership Skill - Self Reflection

    In this episode of Mission Admissions, host Jeremy Tiers chats with Conner Ellinghuysen about how becoming more self-aware and prioritizing self-reflection have made him a better leader. Guest Name: Conner Ellinghuysen, Director of Admissions, Buena Vista University Guest Social: https://www.linkedin.com/in/connerellinghuysen/ Guest Bio: Conner Ellinghuysen has been the Director of Admissions at Buena Vista University since 2019. Before landing in Storm Lake he started his admissions journey at his alma mater, Saint Mary’s University of Minnesota. Conner brings a blend of strategy, heart, and humor to the world of college admissions. He's an active member of Iowa ACAC and as President-Elect, Conner is focused on building community, creating opportunities for growth, and yes, sprinkling in the occasional Star Wars reference or dad joke. - - - -Connect With Our Host:Jeremy Tiershttps://www.linkedin.com/in/jeremytiers/https://twitter.com/CoachTiers About The Enrollify Podcast Network:Mission Admissions is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too! Enrollify is made possible by Element451 —  the next-generation AI student engagement platform helping institutions create meaningful and personalized interactions with students. Learn more at element451.com.  Attend the 2025 Engage Summit! The Engage Summit is the premier conference for forward-thinking leaders and practitioners dedicated to exploring the transformative power of AI in education. Explore the strategies and tools to step into the next generation of student engagement, supercharged by AI. You'll leave ready to deliver the most personalized digital engagement experience every step of the way. Register now to secure your spot in Charlotte, NC, on June 24-25, 2025!

    28 min
  3. JUN 17

    Ep. 67: Life As A New, First-Time Vice President Of Enrollment Management

    In this episode of Mission Admissions, host Jeremy Tiers chats with Lauren Findley about her first 120 days as a first-time Vice President of Enrollment Management.  Guest Name: Lauren Findley, Vice President of Enrollment Management, Texas Wesleyan University Guest Social: https://www.linkedin.com/in/lauren-findley-798ab787/ Guest Bio: Lauren Findley became the Vice President of Enrollment Management at Texas Wesleyan in February of 2025. Prior to that she served as the Director of Undergraduate Admissions and Recruitment at Jacksonville State University where she helped achieve the largest incoming classes in university history for the past four consecutive years. - - - -Connect With Our Host:Jeremy Tiershttps://www.linkedin.com/in/jeremytiers/https://twitter.com/CoachTiers About The Enrollify Podcast Network:Mission Admissions is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too! Enrollify is made possible by Element451 —  the next-generation AI student engagement platform helping institutions create meaningful and personalized interactions with students. Learn more at element451.com.  Attend the 2025 Engage Summit! The Engage Summit is the premier conference for forward-thinking leaders and practitioners dedicated to exploring the transformative power of AI in education. Explore the strategies and tools to step into the next generation of student engagement, supercharged by AI. You'll leave ready to deliver the most personalized digital engagement experience every step of the way. Register now to secure your spot in Charlotte, NC, on June 24-25, 2025!

    31 min
  4. JUN 3

    Ep. 66: How Harnessing Social Media Will Help You Grow Enrollment

    Jeremy is joined by Hannah Downey, Social Media Strategist at the University of Wyoming, to discuss social media strategies that actually work in student recruitment, how to build buy-in and push boundaries, and more.  Key Takeaways Social media offers a real-time, two-way communication channel that traditional admissions methods often lack.Prospective students—especially Gen Z—use social platforms like search engines when researching colleges.Aligning print, email, and social media creates a unified student experience across touchpoints.Content that performs well includes student-generated posts, admissions FAQs, and “day-in-the-life” stories.Building a strong social presence doesn’t require a massive team or budget—authenticity and consistency matter most.Social media trends can be adapted to campus messaging, but knowing your platform and audience is key.Evaluating performance through metrics like engagement rate and link clicks is crucial to improving over time.Guest Name: Hannah Downey, Social Media Strategist, University of Wyoming Guest Social: https://www.linkedin.com/in/hannah-ellis-marketing/ Guest Bio: Hannah Downey serves as the Social Media Strategist with Institutional Marketing at the University of Wyoming. A UW alumna, Hannah began her career with Institutional Marketing and has since grown the University of Wyoming’s digital presence and strategy. She manages the university’s flagship social media accounts and also places all the digital advertising for prospective student recruitment.   - - - -Connect With Our Host:Jeremy Tiershttps://www.linkedin.com/in/jeremytiers/https://twitter.com/CoachTiers About The Enrollify Podcast Network:Mission Admissions is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too! Enrollify is made possible by Element451 —  the next-generation AI student engagement platform helping institutions create meaningful and personalized interactions with students. Learn more at element451.com.  Attend the 2025 Engage Summit! The Engage Summit is the premier conference for forward-thinking leaders and practitioners dedicated to exploring the transformative power of AI in education. Explore the strategies and tools to step into the next generation of student engagement, supercharged by AI. You'll leave ready to deliver the most personalized digital engagement experience every step of the way. Register now to secure your spot in Charlotte, NC, on June 24-25, 2025!

    27 min
  5. MAY 6

    Ep. 64: Enhancing Campus Visit Experiences For First-Generation Students And Families

    In this episode of Mission Admissions, host Jeremy Tiers chats with McKenzie Sullivan from The University of Akron about their newly designed “College 101” and “College 102” campus visit sessions specifically for first-generation students and families. Guest Name: McKenzie Sullivan, Admissions Counselor, The University of Akron Guest Social: https://www.linkedin.com/in/mckenzie-sullivan-m-ed-36051b144/ Guest Bio: McKenzie Sullivan currently serves as an admissions counselor at The University of Akron. In addition to her work at UA, she sits on the OACAC executive board as the Northeast Ohio Delegate and is a part of the NACAC NEXT leadership cohort for 2024-2025. As a first-generation student herself, McKenzie recognizes the importance of breaking down barriers for students within this population and centers her work around this passion. - - - -Connect With Our Host:Jeremy Tiershttps://www.linkedin.com/in/jeremytiers/https://twitter.com/CoachTiers About The Enrollify Podcast Network:Mission Admissions is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too! Enrollify is made possible by Element451 —  the next-generation AI student engagement platform helping institutions create meaningful and personalized interactions with students. Learn more at element451.com.  Attend the 2025 Engage Summit! The Engage Summit is the premier conference for forward-thinking leaders and practitioners dedicated to exploring the transformative power of AI in education. Explore the strategies and tools to step into the next generation of student engagement, supercharged by AI. You'll leave ready to deliver the most personalized digital engagement experience every step of the way. Register now to secure your spot in Charlotte, NC, on June 24-25, 2025!

    31 min
  6. APR 22

    Ep. 63: Narrowing the College List: More Feedback for Higher Ed Straight From the Source

    Reece and Mickey Baines are back for their second conversation on the pod. In Episode 49 they discussed campus visits and college emails as Reece - a high school junior - was starting to develop his list of schools. With his junior year winding down, Reece and his dad Mickey share how they’ve narrowed down the list of schools Reece will apply to, and they offer more eye opening feedback about emails, parent messaging, personalization, and more! Guest Names:  Reece Baines, Junior, Wilson High School, PA Mickey Baines, Partner and Technology Services Practice Leader, Kennedy & Company Guest Socials:  Mickey - https://www.linkedin.com/in/mickeyb/ Guest Bios:  Reece - Reece is currently finishing up his junior year of high school. He’s an avid drummer, also works part time for a local community organization, and he volunteers as an orientation counselor at his high school.  Mickey - As a consultant and former practitioner in higher education, Mickey has over 25 years of experience building, implementing, and leading enrollment and student success systems and teams. In his current consulting role he leads the technology services practice for Kennedy & Company, helping colleges and universities with their design, implementation, and customization of CRM technologies. - - - -Connect With Our Host:Jeremy Tiershttps://www.linkedin.com/in/jeremytiers/https://twitter.com/CoachTiers About The Enrollify Podcast Network:Mission Admissions is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too! Enrollify is made possible by Element451 —  the next-generation AI student engagement platform helping institutions create meaningful and personalized interactions with students. Learn more at element451.com.  Attend the 2025 Engage Summit! The Engage Summit is the premier conference for forward-thinking leaders and practitioners dedicated to exploring the transformative power of AI in education. Explore the strategies and tools to step into the next generation of student engagement, supercharged by AI. You'll leave ready to deliver the most personalized digital engagement experience every step of the way. Register now to secure your spot in Charlotte, NC, on June 24-25, 2025!

    36 min
  7. APR 8

    Ep. 62: Building Stronger Relationships With High School Counselors

    In this episode of Mission Admissions, host Jeremy Tiers chats with Bethanne Bialy, a former college admissions counselor turned high school college and career advisor. With firsthand experience on both sides of the desk, Bethanne gives a behind-the-scenes look at what it really takes to support high school students—and what college admissions teams can do to build stronger, more effective partnerships with counselors. This candid conversation unpacks the persistent challenges, communication gaps, and actionable strategies for cultivating real trust between high schools and colleges. Guest Name: Bethanne Bialy, College Counselor, Divine Savior Academy Guest Social: https://www.linkedin.com/in/bethanne-b-777973183/ Guest Bio: Bethanne Bialy worked as an Admission Counselor at Lynn University in Florida for a little under a year and a half before moving into her current role as a College Counselor at Divine Savior Academy. Bethanne, who is currently working on her doctorate in education, is passionate about growing relationships with students and helping them throughout the college application process. - - - -Connect With Our Host:Jeremy Tiershttps://www.linkedin.com/in/jeremytiers/https://twitter.com/CoachTiers About The Enrollify Podcast Network:Mission Admissions is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too! Enrollify is made possible by Element451 —  the next-generation AI student engagement platform helping institutions create meaningful and personalized interactions with students. Learn more at element451.com.  Attend the 2025 Engage Summit! The Engage Summit is the premier conference for forward-thinking leaders and practitioners dedicated to exploring the transformative power of AI in education. Explore the strategies and tools to step into the next generation of student engagement, supercharged by AI. You'll leave ready to deliver the most personalized digital engagement experience every step of the way. Register now to secure your spot in Charlotte, NC, on June 24-25, 2025!

    28 min

Trailer

5
out of 5
15 Ratings

About

Welcome to Mission Admissions with Jeremy Tiers — a show that features candid conversations with industry leaders and difference makers that will help Higher Ed become better recruiters, communicators, and managers. Too many admissions counselors, leaders, and enrollment marketers limit themselves by only looking for professional and personal development in their particular space. In this podcast, you can expect helpful advice, tips, and strategies to improve things like customer service, communication, building relationships, marketing, and leadership from all kinds of industry leaders and difference makers in other spaces.

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