Personalization Outbreak

Glenn Llopis

A podcast about the collapse of traditional corporate standards in today’s more personalized world. Leadership strategist, author, contributor to Forbes and founder of the Leadership in the Age of Personalization Movement, Glenn Llopis interviews executives across multiple sectors to find out how the balance between standardization and personalization can exist.

  1. Burnout and Success: The Cycle of High Achieving Individuals

    2 GIỜ TRƯỚC

    Burnout and Success: The Cycle of High Achieving Individuals

    "I think a lot of these high performers mistake endurance for strength. And they believe that if they just keep on going, I hear this all the time, "I just got to keep going. " There's restructuring, reorganization, and they just say, "I just need to keep pushing through." And that is endurance, but that's not strength." Burnout isn’t always caused by too much work. Sometimes it’s caused by becoming someone you were never meant to be. On this season of Personalization Outbreak Podcast, Glenn Llopis shares a thought - conviction isn't a given, it's earned. Earning Conviction kicks off with Dr. Suzan Song—psychiatrist, researcher, and author of Why We Suffer and How We Heal. Dr. Song joins Glenn Llopis to explain: 🧠 Why so many high performers confuse endurance with strength ⚠️ The hidden reason successful people still feel empty 🎭 How workplaces reward overfunctioning—and call it leadership 👀 Why most “personalization” efforts at work still feel superficial 💥 How leaders lose trust when they become performative under pressure 🌱 What healing, alignment, and sustainable leadership actually require If your success is costing your identity, it may be time to rethink what winning means. ---------------------------------------------------------------------------------------------------- Video Content: 0:00 Intro 03:07 The Story That Changed Everything 5:55 Stability Is a Myth 10:12 The Power of Pausing 14:24 Why Workplace Personalization Feels Superficial 16:33 Endurance Is Not Necessarily Strength 18:43 How Leaders Lose Their Identity 23:30 Breaking Out of Identity Crisis 26:50 The Impact of Chronic Instability 31:46 Human Leadership Is Now Strategic 37:14 What Leaders Must Learn and Unlearn 41:24 Why We Suffer and How We Heal: https://www.amazon.com/gp/product/0593581539 ---------------------------------------------------------------------------------------------------- 🎧 Listen now and learn how to lead, work, and live with more clarity and wholeness. 📺 Full episode available on YouTube ---------------------------------------------------------------------------------------------------- #Leadership #Burnout #MentalHealth #HighPerformance #FutureOfWork #SuzanSong #GlennLlopis #Podcast #PersonalizationOutbreak #LeadershipDevelopment #WorkplaceCulture #Wellbeing ---------------------------------------------------------------------------------------------------- JOIN THE MOVEMENT: GLLG Company Website: https://www.glennllopis.com/ Age Of Personalization Website: https://ageofpersonalization.com/ Contact Us: https://www.glennllopis.com/contact-us/ Email Us: sandy@glennllopisgroup.com FOLLOW GLENN LLOPIS: LinkedIn: https://bit.ly/3tnBmP9 Instagram: https://bit.ly/3fcziRV Facebook: https://bit.ly/33sCg1K Twitter: https://bit.ly/3HVT14B

    46 phút
  2. Why Most Content Fails (And How Empathy Fixes It)

    3 NGÀY TRƯỚC

    Why Most Content Fails (And How Empathy Fixes It)

    "They're giving you the most precious thing. They can give you time. They're giving you that chance. So deliver, deliver for them by answering and speaking to them and building again, that bridge. And that requires that empathy, that requires that communication. That requires the innovation, which is really creativity with purpose. That's what innovation is. It is strategic creativity. And if you combine all of those elements and make it about something beyond yourself and what you feel like saying at that moment, you are well on your way to being ahead of the majority of other content out there right now." Empathy isn’t a soft skill anymore. It’s the difference between content that gets ignored — and content that actually connects. In a world flooded with AI-generated noise, most organizations are creating more…but connecting less. In this episode of the Personalization Outbreak Podcast, Amanda Downie —Editorial Strategist at IBM — joins Glenn Llopis to explain: 🧠 Why empathy is the foundation of effective storytelling 📖 How great content starts with “why”  🔍 Why most brands are creating content no one actually needs 🎯 The shift from mass messaging to true personalization 🤖 How AI is changing content—and where it falls short 👂 Why the best communicators are the best listeners If your content isn’t resonating, it’s not a distribution problem—it’s a connection problem. Connection starts with understanding the human on the other side. ---------------------------------------------------------------------------------------------------- Video Content: 0:00 Intro 3:20 The Power of Empathy 5:11 Cutting Through the Noise: The Empathy-Storytelling Link 7:10 Humanizing the Fortune 500 Chief Information Officer (CIO) 11:30 Authenticity vs. "Content for Content’s Sake" 17:01 The Death of Standardization in Communication 21:31 Leading Through Change: Addressing the "Human Element" 25:11 Inbound Strategy: Moving from "What" to "How" 35:51 Creating Consistenty for Consumers 42:26 The Acting Lesson: Acting is About Reacting 🎧 Listen now and learn how to create content that actually matters 📺 Full episode available on Youtube ---------------------------------------------------------------------------------------------------- #Leadership #Storytelling #ContentStrategy #Empathy #AI #Personalization #AmandaDownie #GlennLlopis #Podcast #PersonalizationOutbreak #MarketingStrategy #FutureOfWork ---------------------------------------------------------------------------------------------------- JOIN THE MOVEMENT: GLLG Company Website: https://www.glennllopis.com/ Age Of Personalization Website: https://ageofpersonalization.com/ Contact Us: https://www.glennllopis.com/contact-us/ Email Us: sandy@glennllopisgroup.com FOLLOW GLENN LLOPIS: LinkedIn: https://bit.ly/3tnBmP9 Instagram: https://bit.ly/3fcziRV Facebook: https://bit.ly/33sCg1K Twitter: https://bit.ly/3HVT14B

    49 phút
  3. Why CEOs Can’t Stay Silent Anymore (And Most Get It Wrong)

    5 NGÀY TRƯỚC

    Why CEOs Can’t Stay Silent Anymore (And Most Get It Wrong)

    "Look, I don't have some secret decoder ring that will tell you that something's performative, but I do think it doesn't take a whole lot of Googling to figure out if something sounds too good to be true, to figure out that it is. And I think part of the way that leaders who are effective do this is they referenced the fact that they were talking to their employees." Traditional leadership used to mean staying neutral, but, not anymore. Today’s leaders are expected to speak on political and social issues—and most aren’t prepared for it. In this episode of the Personalization Outbreak Podcast, Matt Kohut — communications strategist and author of Speaking Out — joins Glenn Llopis to explain: 🗣️ Why CEOs can’t avoid political and social issues anymore ⚖️ How leaders decide when to speak—and when to stay silent 🎭 The difference between authentic leadership and performative messaging 👂 Why listening internally is the key to speaking externally 💥 What happens when companies get it wrong (and how to avoid it) 🎯 Why values alone aren’t enough—you have to act on them If you’re leading a company in today’s environment, silence isn’t neutral—it’s a decision. And how you show up matters more than ever. ---------------------------------------------------------------------------------------------------- Video Content: 00:00 Intro 03:42 Why CEOs Started Speaking on Social Issues 06:10 Why Leaders Can’t Stay Silent Anymore 10:23 How Decisions Get Made Behind Closed Doors 12:21 CEOs are Challenged with Reflecting True Identity 13:04 How Leaders Decide Which Issues Matter 17:19 Authentic vs. Performative Leadership 19:47 Reading Between the Lines 29:47 Silence Is Still a Statement ---------------------------------------------------------------------------------------------------- 🎧 Listen now and learn how to lead with clarity, courage, and credibility 📺 Full episode available on YouTube ---------------------------------------------------------------------------------------------------- Grab a copy of Speaking Out: The New Rules of Business Leadership Communication: https://www.amazon.com/Speaking-Out-Business-Leadership-Communication/dp/1647124735 ---------------------------------------------------------------------------------------------------- #Leadership #Communication #BusinessLeadership #MattKohut #GlennLlopis #Podcast #PersonalizationOutbreak #ExecutiveLeadership #CorporateCommunication #Authenticity #LeadershipStrategy ---------------------------------------------------------------------------------------------------- JOIN THE MOVEMENT: GLLG Company Website: https://www.glennllopis.com/ Age Of Personalization Website: https://ageofpersonalization.com/ Contact Us: https://www.glennllopis.com/contact-us/ Email Us: sandy@glennllopisgroup.com FOLLOW GLENN LLOPIS: LinkedIn: https://bit.ly/3tnBmP9 Instagram: https://bit.ly/3fcziRV Facebook: https://bit.ly/33sCg1K Twitter: https://bit.ly/3HVT14B

    33 phút
  4. #141: Money Stress at Work: Why Financial Pressure Fuels Burnout and Low Engagement

    7 THG 5

    #141: Money Stress at Work: Why Financial Pressure Fuels Burnout and Low Engagement

    "...but maybe, for example, that scarcity mindset is also going to make me kind of look around and say, 'I've got to keep this job.' So, I'm scared to take risks. I'm scared to, maybe, change the culture that really is diminishing my wellbeing, and also causing, or really influencing this burnout at work." Burnout isn’t just about work. It’s about what’s happening outside of it. Financial stress is quietly shaping how people show up every day—draining energy, reducing focus, and lowering engagement in ways most organizations don’t fully understand. In this episode of Personalization Outbreak Podcast, Camden Cusumano—PhD candidate in Financial Planning at the University of Georgia—joins Glenn Llopis to explain: 💸 How financial stress spills over into workplace performance   🔥 Why burnout is often rooted outside of work—not inside it   🧠 The connection between scarcity mindset and decision-making   ⚖️ Why employees are playing it safe instead of taking risks   🏢 The growing disconnect between what companies offer and what people actually need   🔄 How redefining the employee-employer relationship can improve wellbeing If you’re only addressing burnout at work, you’re missing the bigger picture. Because performance doesn’t start at the office—it starts with the individual. 🎧 Listen now and learn how to rethink wellbeing, burnout, and the future of work   📺 Full episode available on YouTube ---------------------------------------------------------------------------------------------------- Video Content:   0:00 - Intro   06:16 - Establishing a Firm Foundation   09:23 - Institutionalism vs. Individualism   13:18 - What Wellbeing Actually Means (Feeling vs Doing)   14:42 - The Correlation Between Financial Stress and Workplace Burnout   20:11 – Scarcity Mindset, Risk Aversion & Burnout   25:57 - Why Most Companies Still Get Wellbeing Wrong   30:24 - Burnout, Boundaries & Letting Go   33:31 – Reinventing Work for a New Generation   41:43 – Rebuilding Trust Starts Within   ----------------------------------------------------------------------------------------------------   🔗 Learn more: Personalization Outbreak Podcast ---------------------------------------------------------------------------------------------------- #Leadership #Burnout #FinancialWellbeing #FutureOfWork #WorkplaceWellbeing #CamdenCusumano #GlennLlopis #Podcast #PersonalizationOutbreak #EmployeeExperience #MentalHealth #LeadershipDevelopment #FinancialStress #EmployeeEngagement #Leadership #MentalHealthAtWork #WorkplaceCulture ---------------------------------------------------------------------------------------------------- JOIN THE MOVEMENT: GLLG Company Website: https://www.glennllopis.com/ Age Of Personalization Website: https://ageofpersonalization.com/ Contact Us: https://www.glennllopis.com/contact-us/ Email Us: sandy@glennllopisgroup.com FOLLOW GLENN LLOPIS: LinkedIn: https://bit.ly/3tnBmP9 Instagram: https://bit.ly/3fcziRV Facebook: https://bit.ly/33sCg1K Twitter: https://bit.ly/3HVT14B

    44 phút
  5. 140: Grow Soil, Not Just Plants: Leadership Lessons From Sustainable Farming

    5 THG 5

    140: Grow Soil, Not Just Plants: Leadership Lessons From Sustainable Farming

    “…what you need to know is this. And that is the difference between a conventional farmer and a sustainable farmer is that a conventional farmer grows plants and a sustainable farmer grows soil; and very simple in it’s difference, and yet incredibly profound in how it takes you down two different paths, because, what are you doing if you're growing plants?” In this episode of Personalization Outbreak, Glenn Llopis sits down with Dr. Britt Yamamoto, author of The Soil of Leadership, to explore a powerful idea: great leadership is like sustainable farming. It is not about chasing quick wins, it is about cultivating the conditions for long-term growth. They unpack the difference between “growing plants” and “growing soil,” why trust cannot be forced, how burnout is a systems issue, and what leaders can do to rebuild healthier cultures through reflection, self-awareness, and sustainable leadership practices. ---------------------------------------------------------------------------------------------------- Video Content:    0:00 - Intro    03:44 - Leadership Starts with Soil, Not Strategy    16:09 - Reclaiming the Right Soil    20:17 - Why Most Workplaces Are Broken at the Root    27:23 - Leadership 3.0: The Shift Leaders Must Make Now    30:16 – The Soil of Leadership: Cultivating the Conditions for Transformation    33:13 - The Personalization of Leadership    38:44 - We Can’t Practice What We Can’t Imagine    41:22 – The Hyakusho Way: Japanese Wisdom for a Flourishing Life    43:26 - Rebuilding Trust Starts Within    45:36 - Shifting from Paradigm to Purpose    50:31 - Community First, Corporate Second    ----------------------------------------------------------------------------------------------------    🔗 Learn more: Personalization Outbreak Podcast Grab a copy of The Soil of Leadership: Cultivating the Conditions for Transformation: https://www.amazon.com/Soil-Leadership-Cultivating-Conditions-Transformation/dp/B0D152432K Grab a copy of The Hyakusho Way: Japanese Wisdom for a Flourishing Life: https://www.amazon.com/Hyakusho-Way-Japanese-Wisdom-Flourishing/dp/B0FVB64XLN  ---------------------------------------------------------------------------------------------------- #Leadership #PersonalizationOutbreak #WorkplaceCulture #TrustInLeadership #BurnoutRecovery #SustainableLeadership #OrganizationalDevelopment #LeadershipDevelopment #PurposeDrivenLeadership #CommunityBuilding  ---------------------------------------------------------------------------------------------------- JOIN THE MOVEMENT: GLLG Company Website: https://www.glennllopis.com/ Age Of Personalization Website: https://ageofpersonalization.com/ Contact Us: https://www.glennllopis.com/contact-us/ Email Us: sandy@glennllopisgroup.com FOLLOW GLENN LLOPIS: LinkedIn: https://bit.ly/3tnBmP9 Instagram: https://bit.ly/3fcziRV Facebook: https://bit.ly/33sCg1K Twitter: https://bit.ly/3HVT14B

    53 phút
  6. #139: Seeing What Others Miss: Turning Disruption, Diversity, and AI Into Real Business Growth

    2 THG 5

    #139: Seeing What Others Miss: Turning Disruption, Diversity, and AI Into Real Business Growth

    "One in five Americans today is Hispanic. So when you frame it in that, whether you're selling shoelaces or soda pop or pizza, would you ignore one in five Americans as you go to market?" On this episode of Personalization Outbreak, I am joined by Mike Valdes-Fauli, Chief Operating Officer of Chemistry, and President of Cultura, to explore how leaders can turn uncertainty, disruption, and uncomfortable topics into real business growth.   From the untapped Hispanic market and the future of DEI, to AI’s real impact on creativity and innovation, Mike explains how reframing narratives helps organizations see opportunities others miss.   If you lead a business, a team, or yourself through change, this conversation will challenge how you think about growth in a polarized, fast-moving world. ---------------------------------------------------------------------------------------------------- Video Content:  0:00 - Intro  03:29 - Reframe, Rethink, Redefine  06:57 - Hispanic Market Opportunity  10:54 - What are the 'known knowns?'  12:18 - Reinventing the Hispanic Identity in America  14:13 - Case Studies of Latino influence in America  16:56 - A Competitive Business Advantage  17:48 - Diversity, Equity, and Inclusion  20:02 - Less Acronyms, More Action  21:32 - The Elephant in the Room  27:46 - What does AI mean to the average consumer?  28:49 - The Narrative of Negativity  30:50 - Adaptation, Adoption, and Agreement  32:03 - An Entrepreneurial Mindset  ----------------------------------------------------------------------------------------------------  🔗 Learn more:  Personalization Outbreak Podcast  ----------------------------------------------------------------------------------------------------  #PersonalizationOutbreak #LeadershipPodcast #BusinessGrowth #StrategicLeadership #InnovationMindset #AIinBusiness #FutureOfWork #HispanicMarket #EntrepreneurialMindset #CompetitiveAdvantage ---------------------------------------------------------------------------------------------------- JOIN THE MOVEMENT: GLLG Company Website: https://www.glennllopis.com/ Age Of Personalization Website: https://ageofpersonalization.com/ Contact Us: https://www.glennllopis.com/contact-us/ Email Us: sandy@glennllopisgroup.com FOLLOW GLENN LLOPIS: LinkedIn: https://bit.ly/3tnBmP9 Instagram: https://bit.ly/3fcziRV Facebook: https://bit.ly/33sCg1K Twitter: https://bit.ly/3HVT14B

    38 phút
  7. #138: Reimagining Leadership: The Shift from Authority to Authenticity

    27/10/2025

    #138: Reimagining Leadership: The Shift from Authority to Authenticity

    “Leadership isn’t about control anymore — it’s about connection.” What if everything you thought about leadership was based on outdated assumptions? In this special episode from the 2025 HAOP Forum Series – part of our Design-Thinking Program for Health System, Clinical, and Nursing Leaders – I’m joined by Dana Greenberg and Scott Taylor of Babson College to rethink what leadership must look like in today’s complex world. Together, they break down: • Why leadership must shift from individualism to relational models • How entrepreneurial mindsets unlock innovation in healthcare and beyond • Why identity, empathy, and care are performance drivers—not distractions • What’s keeping people in the wrong roles—and how to fix it • Why younger generations will leave if institutions don’t evolve This isn’t theory—it’s a roadmap for how leaders must show up today. --------------------------------------------------------------------------------------------------------------------------- 📍This interview is part of the Workforce Belonging & Retention Design-Thinking Program for Health System, Clinical and Nursing Leaders. 🔗 Learn more: https://healthcare.ageofpersonalizati... --------------------------------------------------------------------------------------------------------------------------- #HAOP2025 #DesignThinking #HealthcareLeadership #PersonalizationOutbreak #EntrepreneurialLeadership #RelationalLeadership #FutureOfWork ---------------------------------------------------------------------------------------------------- JOIN THE MOVEMENT: GLLG Company Website: https://www.glennllopis.com/ Age Of Personalization Website: https://ageofpersonalization.com/ Contact Us: https://www.glennllopis.com/contact-us/ Email Us: sandy@glennllopisgroup.com FOLLOW GLENN LLOPIS: LinkedIn: https://bit.ly/3tnBmP9 Instagram: https://bit.ly/3fcziRV Facebook: https://bit.ly/33sCg1K Twitter: https://bit.ly/3HVT14B

    51 phút
  8. #137: Beyond the Operating Room: Reclaiming Dignity and Advancing Personalized Leadership in Healthcare

    27/10/2025

    #137: Beyond the Operating Room: Reclaiming Dignity and Advancing Personalized Leadership in Healthcare

    “Hard things are worth doing.” In this powerful episode of the Special 2025 Healthcare in the Age of Personalization Series, pediatric neurosurgeon Dr. Amanda Saratsis shares why purpose, grit, and leadership are essential to reclaiming dignity in healthcare — especially for our most vulnerable patients. Here’s what Dr. Saratsis reveals: • Why surgical precision and musical discipline go hand-in-hand • How physician burnout is tied to standardized systems that dehumanize care • Why pediatric cancer is rising — and what needs to change fast • How technology and personalization are reshaping trust at the bedside It’s an urgent call for healthcare leaders to lead with empathy, act faster, and never forget who they’re here to serve. --------------------------------------------------------------------------------------------------------------------------- 📍This interview is part of the Workforce Belonging & Retention Design-Thinking Program for Health System, Clinical and Nursing Leaders. 🔗 Learn more: https://healthcare.ageofpersonalizati... --------------------------------------------------------------------------------------------------------------------------- #HealthcareLeadership #PediatricNeurosurgery #PatientExperience #DrAmandaSaratsis #GlennLlopis #PersonalizationOutbreak #ReclaimDignity #FutureOfMedicine #CancerCare #TrustInHealthcare ---------------------------------------------------------------------------------------------------- JOIN THE MOVEMENT: GLLG Company Website: https://www.glennllopis.com/ Age Of Personalization Website: https://ageofpersonalization.com/ Contact Us: https://www.glennllopis.com/contact-us/ Email Us: sandy@glennllopisgroup.com FOLLOW GLENN LLOPIS: LinkedIn: https://bit.ly/3tnBmP9 Instagram: https://bit.ly/3fcziRV Facebook: https://bit.ly/33sCg1K Twitter: https://bit.ly/3HVT14B

    51 phút

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Giới Thiệu

A podcast about the collapse of traditional corporate standards in today’s more personalized world. Leadership strategist, author, contributor to Forbes and founder of the Leadership in the Age of Personalization Movement, Glenn Llopis interviews executives across multiple sectors to find out how the balance between standardization and personalization can exist.