Pet Industry Mentor

Chenelle Conquest
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Welcome to "Pet Industry Mentor," A podcast dedicated to the art and business of pet sitting. Join us as we delve into expert advice, share captivating stories, and explore the ins and outs of running a successful pet sitting venture. Whether you're a seasoned pro or just starting out, our podcast offers valuable coaching services and insights to help you thrive. Tune in for engaging discussions on pet care, business strategies, and the joys of working with animals. Perfect for anyone passionate about pet sitting and eager to learn from real-world experiences

  1. Aug 23

    76. Value Is Just A Feeling

    I’ll happily spend $1000’s on Halloween decorations - would you? Maybe, maybe not. What is valuable to one person is worthless to the next Relevance? Well, I really need you to stop valuing your services based on what YOU are happy to pay for them or what you FEEL they are worth Tune in, feel inspired, do the damn price rise pronto

  2. Aug 16

    75. I Don't Want To Be Successful Anymore

    Pet Industry Mentor

  3. Aug 10

    74. The Conversation You Are Avoiding Is Costing You

    Having difficult conversations with your staff is one of the most uncomfortable parts of owning a business, especially when you care about your team, want to keep the peace, and don’t want to be seen as the “bad boss.” But avoiding the conversation doesn’t make the problem disappear. More often than not, it allows frustration to build, standards to slip and resentment to creep into the business. In this episode of the Pet Industry Mentor Podcast, I’m talking about my own recent experience of finally addressing issues that had been bothering me for some time, and what happened when I stopped trying to keep everyone comfortable and started having the conversations that actually needed to happen. We talk about the difference between being kind and avoiding accountability, why your staff are allowed to be unhappy with feedback without that automatically meaning you’ve done something wrong, and why someone’s reaction to a reasonable boundary or expectation can tell you a lot. I also unpack something I think a lot of business owners need to hear: your job as a leader isn’t to prevent your staff from ever feeling uncomfortable. Your job is to communicate clearly, set reasonable expectations, address problems when they arise and protect the standards of the business you’re responsible for. Sometimes a difficult conversation leads to improvement. Sometimes it exposes a much bigger problem. Sometimes a staff member decides the expectations of the role no longer work for them. All three outcomes give you more clarity than months of walking on eggshells. If you’ve been rehearsing a conversation in your head for weeks, overlooking behaviour because you don’t want the confrontation, or finding yourself changing how you run your business because you’re worried about how one particular staff member will react, this episode is for you. In this episode: Why business owners avoid difficult staff conversationsThe difference between kindness and people-pleasing in leadershipWhy clear expectations are not unreasonable expectationsWhat happens when small issues are allowed to buildWhy you can’t control how someone responds to feedbackHaving conversations based on facts rather than emotionWhy documenting conversations mattersWhat a staff member’s reaction can revealAccepting that sometimes accountability changes the relationshipWhy protecting your business sometimes means being willing to have an uncomfortable conversationYou don’t need to become cold, aggressive or overly corporate to lead your team well. You do need to be willing to say the thing that needs to be said.

  4. Aug 2

    73. The Wrong Employee Will Cost You Big Time

    There is a good reason the saying is ‘hire slow fire fast’ The wrong employee can cause financial and emotional strain that can take months to recover. I know because I’ve experienced it more than once If this episode hit home for you, reach out for a chat Instagram: @petindustrymentor www.petindustrymentor.com

  5. Jul 26

    72. Word Of Mouth Is Not A Business Strategy

    If you've ever said, "I've never needed marketing because all my business comes through word of mouth," this episode is for you. Don't get me wrong, referrals are one of the best compliments your business can receive. They build trust, create loyal clients and are something every business owner should strive for. But are they enough to keep your business growing? In this episode, I'm sharing why relying solely on word of mouth can quietly limit your growth, why being a great business isn't always enough if people can't find you, and the mindset shift that changed the way I look at marketing forever. We'll chat about: • Why word of mouth isn't a business strategy. • What new pet owners actually do when they're looking for a service. • The role Google plays in attracting new clients. • Why visibility matters just as much as reputation. • How referrals and marketing work together, not against each other. • Simple ways to make your business easier to find. Whether you're a groomer, trainer, pet sitter, dog walker, behaviourist or any other pet professional, this episode is a reminder that incredible businesses deserve to be seen. Because your next client can't book you if they don't know you exist.

  6. Jul 19

    71. Boundaries - Yours and Mine

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  7. Jul 12

    70. Mind Your Own Business

    We spend so much time watching what everyone else is doing that we forget to focus on the one business that actually pays our bills... our own. In this episode, we're talking about the trap of constantly comparing yourself to competitors, getting caught up in industry drama, chasing every trend, and letting other people's decisions distract you from your own goals. Because the truth is, every minute you spend worrying about someone else's business is a minute you're not improving your own. If you've ever found yourself frustrated by what another business is charging, posting or achieving, this episode is the reminder you probably need. Put the blinkers back on, get back to work, and focus on the things that actually move your business forward.

  8. Jul 5

    69. Business Owners Making 60k vs 200k+

    This weeks episode is going to highlight and explain the differences between the business owner who has the capacity to generate $60,000 in a year vs those exceeding $200,000 The differences might surprise you. You probably think those making over 200 are working 10x as hard as you, or got lucky, or just have figured out the secret. It’s actually none of the above, and allow me to enlighten you. I hope this episode inspires you, resonates with you, and leaves you asking yourselves many questions I would love to work with you and help you get past this 60k (or less) mentality. You can find me on Instagram @petindustrymentor or at www.petindustrymentor.com

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About

Welcome to "Pet Industry Mentor," A podcast dedicated to the art and business of pet sitting. Join us as we delve into expert advice, share captivating stories, and explore the ins and outs of running a successful pet sitting venture. Whether you're a seasoned pro or just starting out, our podcast offers valuable coaching services and insights to help you thrive. Tune in for engaging discussions on pet care, business strategies, and the joys of working with animals. Perfect for anyone passionate about pet sitting and eager to learn from real-world experiences

Information

  • Creator
    Chenelle Conquest
  • Years Active
    2025 - 2026
  • Episodes
    77
  • Rating
    Explicit
  • Copyright
    © Chenelle Conquest
  • Show Website
    Pet Industry Mentor

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