Quality Impact

The Chartered Quality Institute
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Quality Impact

Quality Impact is a series from the Chartered Quality Institute (CQI) hosted by Rashad Issa featuring interviews with quality professionals offering insights on the challenges, solutions and the future of their industries.   Learn more about the CQI

Episodes

  1. APR 4

    The Business of Sustainability in Agrifood

    How can quality management drive sustainability in agriculture? In this episode, we explore smart farming, carbon footprint reduction, and practical solutions with industry expert John Taylerson MBA, FCIM who is a Programme Lead at BIC Innovation. With decades of experience across the food and drink supply chain, John shares insights on governance, financial resilience, and the intersection of technical and commercial operations. Discover how quality assurance can support sustainable practices, making businesses more efficient, ethical, and future-ready. Quality is evolving — are you ready? Quality Live 2025 is back 🎉 Be part of the discussion that shapes the quality profession. Book your ticket by Friday 11 April to save up to £60 off with our limited-time offer. Group booking offers available on 3 or more tickets

    35 min

  2. MAR 5

    Women Shaping Quality

    In this episode of Quality Impact, Rashad Issa speaks with Lou Doyle, Founder of Mesma and a leader in quality, change management, and education improvement. Lou shares her insights on the evolving role of women in quality, the importance of diversity in leadership, and the structural changes needed to support future generations. From recruitment practices to mentoring and AI-driven decision-making, Lou highlights the steps organisations must take to foster inclusion and innovation in the profession.

    37 min

  3. FEB 12

    An Apprentice’s Journey

    In this episode, host Rashad Issa sits down with Victoria Derbyshire CQP MCQI (Quality Manager at Cavendish Nuclear and the youngest CQI trustee) and Sam Boniface (Head of Quality for Pump Parts and Retrofits at Sulzer) to explore the real impact of apprenticeships. They share the highs and lows of learning on the job, the challenge of proving yourself in quality at a young age, and why it’s never too late to take the apprenticeship route. Whether you're starting out or looking for a career change, this episode is packed with insights you won’t want to miss!

    33 min

  4. JAN 15

    Auditing Reimagined: Speed, Simplicity and AI

    Start your year with fresh insights into the future of auditing in the latest episode of Quality Impact. Host Rashad Issa welcomes Ian Mitchell, CEO of DeepFathom, and Sandy Domingos-Shipley, ISO Consultant and business author, to explore innovative ways to simplify audits. By the end of this episode, you’ll understand how blended auditing with AI can streamline processes and enhance outcomes. Discover the power of storytelling and communication in driving organisational change. Gain insights into how auditors can shift from compliance-focused roles to strategic enablers.

    38 min

  5. 12/10/2024

    Unlocking Excellence: Why Quality Is Your Business Partner For Success

    In this special video podcast episode of Quality Impact, host Rashad Issa sits down with Vince Desmond, CEO of the Chartered Quality Institute (CQI), for a candid reflection on 2024 and an inspiring look ahead to 2025. From the challenges of embedding sustainability into business practices, to the transformative role of AI in quality management, Vince shares his bold vision for the future. He unpacks why quality must shift from being seen as a defensive tool to a strategic enabler, discusses the evolution of the CQI Council, and calls for a global movement to elevate quality’s role in society. With engaging listener questions and a thought-provoking wish for 2025, this is a must-watch episode for anyone passionate about quality, leadership, and innovation.

    39 min

  6. 11/15/2024

    Quality In Motion: Managing Multimillion-Pound Rail Projects

    In this episode of Quality Impact, host Rashad Issa sits down with Andy Lewis, Framework Quality Manager at BAM Nuttall, to discuss the unique challenges of quality management in the rail industry. From developing robust quality plans to navigating the complex dynamics of multimillion-pound rail projects, Andy shares insights on creating a culture of continuous improvement, aligning with ISO standards, and balancing sustainability in high-stakes environments. Join us for a journey into the quality frameworks that keep our railways running smoothly.

    26 min

  7. 10/15/2024

    The New Language Of Quality And Sustainability

    In this episode of Quality Impact, Dr Silvie Coutuer PCQI, Founder and Consultant of KDENZA, and IRCA QMS and EMS Associate Auditor, discusses the intersection of quality and sustainability. From addressing greenwashing to integrating sustainability into corporate strategy, Silvie shares actionable insights on transforming environmental challenges into opportunities for efficiency, cost reduction, and organisational excellence. A must-listen for quality professionals.

    36 min

  8. 09/12/2024

    Empowering Change: Quality In Disability And Social Care

    Rashad Issa explores the transformative power of quality frameworks with Jill Roberts PCQI, Quality Lead at Achieve Together and Bianca Caruana PCQI, Quality Audit, Research and Innovation Manager at Agenzija Sapport. Highlighting real-world stories from the UK and Malta, the conversation covers the emotional complexities of safeguarding, the integration of technology, and the importance of stakeholder involvement. The episode highlights how different approaches can empower frontline staff, improve lives, and drive cultural change in social care, offering valuable insights into the evolving role of quality in professional and societal development.

    36 min

  9. 08/15/2024

    Quality Managers Are More Than Clipboard Warriors

    In this episode of Quality Impact, we explore quality within the automotive industry, challenges faced by women in quality 30 years ago, and also learn about the efforts to bring the first hydrogen truck to the UK market.Joining us is Jillian Jarvie, Head of Quality and Business Improvement at Raytheon, and Martin Spackman, Quality Manager at HVS, who collectively have more than 43 years’ experience in quality.

    24 min

  10. 07/15/2024

    Ridding The 'Cowboy Perception' In Construction

    Today we’re looking into Quality in the Construction Industry. It’s past, present and future along with industry challenges tackled by two leading experts. Steffan Speer is the Technical Director of Morgan Sindall Construction & Infrastructure. Joining him is Colin Campbell the Associate Director in the Construction Industry and Delivery team with Scottish Futures Trust. Throughout the episode we learn of how most most construction sites are cleaner than offices, bust some indus...

    30 min
  11. Introducing: Quality Impact

    07/09/2024

    Introducing: Quality Impact

    Quality Impact is a series from the Chartered Quality Institute (CQI) hosted by Rashad Issa featuring interviews with quality professionals offering insights on the challenges, solutions and the future of their industries. Learn more about the CQI

    1 min
  • 11 Episodes

About

Quality Impact is a series from the Chartered Quality Institute (CQI) hosted by Rashad Issa featuring interviews with quality professionals offering insights on the challenges, solutions and the future of their industries.   Learn more about the CQI

Information

  • Creator
    The Chartered Quality Institute
  • Years Active
    2024 - 2025
  • Episodes
    11
  • Rating
    Clean
  • Copyright
    © The Chartered Quality Institute
  • Show Website
    Quality Impact

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